Endorsed by Which?

Westview Plumbing Services

4.9

30 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

About

PLUMBING & HEATING SOLUTIONS

WPS is based in Tenterden, Kent and is run by Luke Smith

WPS was formed in 2006 and offers a comprehensive domestic and commercial plumbing and heating service. Luke was trained at The Plumbing Academy where he achieved his City and Guilds and achieved his Gas Safe Register status

Our customer base, in the main, has been built upon personal recommendation and now includes local, (Kent, Sussex and South London) consumers, retail businesses, property developers and building contractors

Our competitive costing structure is based on either ‘a fixed day rate for labour’, or alternatively, ‘a fixed price for job’, which ever the customer prefers

We offer a 24 hour emergency call out service, and on all enquiries we provide a free no obligation quotation.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
  • Boiler, central heating and gas engineers

    • Power flushing
    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
30 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Courteous and Reliable
Customer Service
Quality
Value
Luke did an exceptional job installing a new cloakroom in a very tight space under our staircase. Best of all the work was complete in a day and a half! Luke ticks all the boxes in regard to promptness, tidy workmanship and excellent communication. He exceeded our expectations by supplying and installing a grab rail beside the loo. Be patient in regard to lead times for a job as Luke tends to work on his own and is in high demand.
Customer in Kent Posted on 14/09/2023 , work completed 08/09/2023
Fantastic job, fantastic service, so friendly and reliable
Customer Service
Quality
Value
We can’t thank Luke enough, he is so professional and courteous, leaves the place spotless every day, and finishing touches are superb. Highly recommend Luke at WPS, you won’t regret it.
Customer in Kent Posted on 04/08/2022 , work completed 03/08/2022
New Bathroom
Customer Service
Quality
Value
We have a lovely new bathroom recently completed by Luke from WPS. The work was completed within timescale and cost quoted. It was complete removal of old bathroom including tiling and installation of new replacement suite, shower and tiling and floor tiles. Luke was a pleasure to have working in our home and every day we were left clean a tidy. Well done from a happy customer. Highly recommended.
Customer in Kent Posted on 23/10/2021 , work completed 21/10/2021
boiler Service and Cistern Leak
Customer Service
Quality
Value
There were two separate issues. 1. Luke serviced our boiler very promptly. Very caring and thoughtful gentleman. It good to see polite tradesmen who are proud of their profession. 2. Joel visited us very quickly to fix a cistern leak. Repaired efficiently leaving no mess after the job. I recommend them both as reliable tradesmen.
Customer in Kent Posted on 23/10/2021 , work completed 25/08/2021
Heating And All Plumbing For New Build
Customer Service
Quality
Value
Luke was really helpful and easy to work with, quick to respond to emails and phones calls. He did a great job from start to finish in our new build.
Susan in Kent Posted on 04/10/2021 , work completed 26/02/2021
All Plumbing work for renewal of Memorial Hall Kitchen
Customer Service
Quality
Value
Luke and WPS plumbing undertook all of the plumbing work for a project undertaken at the Memorial Hall during the winter lockdown. This included all new taps and drainage for 3 sinks in the kitchen, fitting a new water heater, moving radiator pipe work and removal of a toilet which was then replaced with a janitor sink. Everything was done to a very high standard. An extra challenge for Luke was to work around the team of volunteers who undertook much of the other work on the refurbishment. With solo or household working the norm, Luke was flexible (and reliable) in his timings ensuring that the plumbing was done in a timely manner despite the extra challenges. Luke's contribution to the project is much admired and appreciated by the hall users who are now benefitting from the new facilities.
Kim in Kent Posted on 12/07/2021 , work completed 03/02/2021
Replacement of 12 radiators
Customer Service
Quality
Value
Luke visited us after a recommendation and fixed a leak at short notice on our main water tank. We subsequently booked him to replace all of the radiators and modify some pipework. He was very professional, kept the work areas clean and was always courteous. We were very pleased with his response time and scheduled work, and believe him to be very trustworthy. The invoice was as expected and we will definitely use him again.
Paul in Kent Posted on 27/05/2021 , work completed 05/03/2021
RadIators
Customer Service
Quality
Value
Recently moved into our new home and contacted Luke to upgrade the radiators to a more contemporary look. He supplied and fitted 12 new radiators. The work was carried out efficiently and quickly and even more importantly- tidily! All rubbish including the packaging and the old radiators were removed from site. The whole system was carefully checked before they left. We were impressed by their professional and friendly manner and have asked them to do some further work in the near future. The final account was reasonable and we were happy to settle it speedily. We feel confident with their service and Luke will be our first call when we need plumbing work done in the future.
Cathy in Kent Posted on 27/05/2021 , work completed 20/05/2021
2 x new shower units & leaks
Customer Service
Quality
Value
Westview Plumbing successfully located the cause of two leaks and solved the problem and installed two new shower units. There have been no problems since. Luke was very helpful in finding a solution that meant that the whole bath did not need to be removed to be able to fit the new shower unit in one of the bathrooms. I am very grateful for the time he took to find an alternative solution.
Customer in Kent Posted on 26/05/2021 , work completed 21/04/2021
Done with no fuss!
Customer Service
Quality
Value
Kitchen taps replaced and installation of new radiator all done and working perfectly. Luke always leaves with no mess left behind.
Customer in Kent Posted on 22/02/2019 , work completed 31/01/2019
Professional, reliable and honest
Customer Service
Quality
Value
Luke identified the source of a tricky problem because it was an intermittent fault causing problems with the water supply, shower and flushing. It was dealt with quickly and with minimal fuss (in spite of having to crawl around a restricted loft space). Many thanks Charlie Metcalf
Customer in Kent Posted on 08/02/2019 , work completed 31/01/2019
Great Job.
Customer Service
Quality
Value
I cannot fault the service provided by WPS. Communication was excellent and work was carried out exactly as scheduled. He has to be the neatest tradesman I have ever met and after he cleared away you would not know he had been there. Standard of work was high and he was very helpful when an unexpected problem was discovered. WPS was recommended to us by a local plumbers merchant and we would definitely use his services again.
Customer in Kent Posted on 01/02/2019 , work completed 22/01/2019
Recommended
Customer Service
Quality
Value
Luke supplied us with new sink and bath taps. Both were tricky to replace and he was so very helpful in helping us choose the correct taps.
Welchman, . Posted on 14/06/2018 , work completed 14/06/2018
One Satisfied Customer
Customer Service
Quality
Value
They replaced an existing shower unit which was damaged. The work was done to our complete satisfaction and the room left clean and tidy.
Which? Trusted Traders Consumer Posted on 12/02/2018 , work completed 12/02/2018
Very Satisfied Customer
Customer Service
Quality
Value
Old shower tray removed, base made good and new shower tray installed. New shower screen installed and all made good. Left extremely clean and tidy.
Which? Trusted Traders Consumer Posted on 03/02/2018 , work completed 03/02/2018
Excellent service, competent, polite and knowlegeable
Customer Service
Quality
Value
We had a boiler service done but previously had a new boiler system put in by Westview Plumbing
Mrs Hardy, . Posted on 14/01/2018 , work completed 14/01/2018
Recommend Westview Plumbing Services Every Time.
Customer Service
Quality
Value
New bathroom fixtures including full plumbing. Renewed some radiators around the house. All installed to a high standard. Luke Smith the owner is a very trustworthy pleasant person.
D.R Philpot, . Posted on 13/01/2018 , work completed 13/01/2018
Excellant
Customer Service
Quality
Value
Central heating and boiler system. We have had the pleasure of Luke WPS for many years, for all aspects of plumbing services, complete bathroom fits, boilers, central heating and general plumbing work. He is very professional nothing is to much trouble any rare problems are very quickly fixed. Highly recommended.
Swifty, . Posted on 13/01/2018 , work completed 13/01/2018
Happy customer
Customer Service
Quality
Value
I have had several jobs done including new sink and taps, annual central heating service, new parts for toilets, other new taps etc. All work has been carried out quickly and with friendly service!
Linda, . Posted on 10/01/2018 , work completed 10/01/2018
A satisfied customer
Customer Service
Quality
Value
We have found Luke to be very professional, very polite, always on time and leaves every job clean and tidy .
David C Posted on 04/01/2018 , work completed 04/01/2018
Respectful Plumbers
Customer Service
Quality
Value
Installation of heating and plumbing systems in our property, all completed on time and operating successfully. Westfield Plumbing Services are very helpful, polite and respectful. They provide a considerate professional and competitively priced service.
Which? Trusted Traders Consumer Posted on 15/12/2017 , work completed 15/12/2017
A job well done
Customer Service
Quality
Value
I had a new boiler installed both in my house and my sister's house next door and am very happy with the work carried out, and with the efficiency of the professional who gave me the quote and did the installation itself (Luke Smith). I can highly recommend him.
Inca Posted on 10/12/2017 , work completed 10/12/2017
Plumbing
Customer Service
Quality
Value
Plumbing in a kitchen. All appliances and mains water.
Oli Russell Posted on 04/12/2017 , work completed 04/12/2017
Difficult job completed well.
Customer Service
Quality
Value
I had trouble with a shower. He ordered a replacement part which he fitted. This was not an easy job as the fitting was old and the position of shower awkward. He was very patient,polite and completed the task.
Patolivia Posted on 04/12/2017 , work completed 04/12/2017
Very satisfied customers
Customer Service
Quality
Value
Complete refurbished bathroom, installation of new sanitary ware with reconfiguration. Tiling floor and walls and new complete shower unit. Decorative tiling to our spec. Clean and tidy finish at end of each working day. Kept us well informed with progress and discussed each stage. We have used this tradesman on several occasions for other plumbing, maintenance and installation works and more than happy to do so.
Paul Clarke Posted on 03/12/2017 , work completed 03/12/2017
Professional
Customer Service
Quality
Value
New sink/toilet unit. After complete bathroom refit earlier in year. Polite, excellent timekeeping, totally trustworthy ,would recommend. Coming back next year for new boiler fitting.
Glebelands Posted on 03/12/2017 , work completed 03/12/2017
Mrs
Customer Service
Quality
Value
I had the annual service of the boiler which WPS installed few years ago
R E Bains Posted on 02/12/2017 , work completed 02/12/2017
New boiler
Customer Service
Quality
Value
New boiler and pressurised tank. Clean neat and good Job delivered in 2 days as estimated.
Steve Posted on 01/12/2017 , work completed 01/12/2017
Trusted Trader
Customer Service
Quality
Value
Drained down heating system, supplied and installed additional radiator, flushed through system, refilled and bled radiators to remove air. Thoroughly recommended.
CliffC Posted on 23/10/2017 , work completed 23/10/2017
West View Plumbing Services
Customer Service
Quality
Value
West View Plumbing have undertaken many plumbing jobs around our house over the years, ranging from replacing radiators to installing new showers to fitting a new boiler. We have always been very pleased with Luke’s work, he is always punctual and communicates well. We would recommend him to anyone.
Neill Posted on 10/06/2017 , work completed 10/06/2017