We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

White Rock Property Care Ltd

Profile thumb wrpc hi res logo 01
4.7

41 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to White Rock Property Care. We are a family run Company, at the forefront of the Property Care industry within South Wales. Based at our Head Office in Swansea, it is here you will find our friendly team of experts ready to help.
With a wealth of experience within the industry, we are privileged to offer our market leading services to both domestic and commercial clients throughout South & West Wales, from Pembroke to Monmouthshire.

At White Rock Property Care, we believe in delivering a service of the up most quality. As such, we ensure that all staff, from our surveyors to our onsite technicians are properly trained and carry the appropriate accreditations.

We take a great deal of pride in the work we have provided in our numerous years of trading, building a trusted brand, recognisable throughout South & West Wales. Customer satisfaction is key to our service and we happily display reviews from our clients and generate new clients from referrals.

What we do

  • Damp proofing and timber preservation services

  • Property refurbishment contractors

  • Roofers

  • Waterproofing

  • Chimney builders, liners and specialists

  • Plastering

  • More Services

    • japanese knotweed
    • insulation removal
    • drain surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
41 reviews
Customer Service
4.9
Quality
4.8
Value
4.4
Sort by
Great Company!
Customer Service
Quality
Value
White Rock completed various building works for us over the autumn/winter 2021. We found them to be very professional doing everything asked for the quoted amount and causing the minimum amount of trouble and hassle whilst doing it. We were very pleased with the standard of work completed. Apart from their professionalism and high standard of work completed the company appears to be staffed by fantastic and lovely people. We would most certainly recommend White Rock. A great company!
Customer in Swansea Posted on 18/12/2021 , work completed 16/12/2021
Disappointed
Customer Service
Quality
Value
I was left disappointed with the work that was carried out by White Rock and the initial work failed to meet the standards that I had expected from the company. After completing work to address damp in an upstairs bedroom, they missed damp around an electrical socket which was apparent both at the time of the original survey and at the time of initial work. I then contacted the company and a member of staff attended my home. He stated that I would have to pay more monies to put this right, plus for an additional area of damp was found in a cupboard in the same room. When I was able to produce photographs of the wall, I was told that I would still have to pay for the work in the cupboard. When I asked why that area of damp was not found in the survey, I was told they would only assess it if I had told them about. (even though I was not aware of this and trusted the surveyor to highlight any issues). I was given a date for the second stage of the work and then told I was mistaken about the date. I was given the impression that they were not keen to do the work. The costing for the additional work was sent at 08:00hrs on the day the work was to be carried out and I only agreed to it because I was so stressed at that stage, and just wanted the issue to be resolved. I also had to contact them to come back and put electric sockets back in place. The actual men that carried out the work were polite and cleaned up after them and I have no issue with that.
Customer in Neath Port Talbot Principle Area Posted on 28/09/2021 , work completed 30/08/2021
The trader replied (on 10/11/2021)
Good afternoon, thank you for taking the time to review us, unfortunately we have not matched your expectations which is disappointing, I'm glad you were happy with the technicians and that they were polite and cleaned up after themselves at the end of each day and that everything was signed off as satisfactory on signing off the works. If you wish to discuss this further, please contact our Swansea office on 01792 461235
Prompt and professional
Customer Service
Quality
Value
They carried out the work as per quote and any problems that arrived was sorted out.
John, West Glamorgan Posted on 17/01/2019 , work completed 17/01/2019
Professional.
Customer Service
Quality
Value
Although work began two weeks later than scheduled, as they were busy, the work was completed in a very satisfactory manner. I had a couple of small complaints which were dealt with promptly and very satisfactorily. Pleased with result.
Barbara, West Glamorgan Posted on 14/01/2019 , work completed 14/01/2019
Prompt professional
Customer Service
Quality
Value
Efficient service, respectful. Very impressed with team. Highly recommended. Good job done.
Brian, West Glamorgan Posted on 23/10/2018 , work completed 23/10/2018
The trader replied (on 06/11/2018)
Thank you very much for your kind review Brian. We are glad that your experience with White Rock Property Care met your expectations, we will pass on your comments to the technicians involved in your project. Regards Team White Rock
Excellent work & to time
Customer Service
Quality
Value
Professional tradesmen who kept me informed of what had been done. Worked to a set timetable & confirmed date of arrival & completion.
Philip, West Glamorgan Posted on 15/10/2018 , work completed 15/10/2018
The trader replied (on 06/11/2018)
Thank you very much for your kind review Philip. We are glad that your experience with White Rock Property Care met your expectations, we will pass on your comments to the technicians involved in your project. Regards Team White Rock
Excellent
Customer Service
Quality
Value
First class job done in a remarkable time. Recommend them to anyone.
Roger, West Glamorgan Posted on 10/10/2018 , work completed 10/10/2018
The trader replied (on 06/11/2018)
Thank you very much for your kind review Rodger. We are glad that your experience with White Rock Property Care met your expectations, we will pass on your comments to the technicians involved in your project. Regards Team White Rock
Prompt and professional
Customer Service
Quality
Value
Quality workmanship, good, professional service.
Neil, West Glamorgan Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 12/09/2018)
Thank you for your kind review Neil, we are glad that you are happy with the service that we have provided you. We will pass on your comments to the technicians involved in your project. Regards Team White Rock
Highly recommended.
Customer Service
Quality
Value
White Rock were polite, friendly and professional and I have already recommended them to a friend.
Caryl, West Glamorgan Posted on 08/08/2018 , work completed 08/08/2018
The trader replied (on 22/08/2018)
Thank you very much for your kind review Caryl. We are glad that your experience with White Rock Property Care met your expectations, we will pass on your comments to the technicians involved in your project. Regards Team White Rock
Excellent job.
Customer Service
Quality
Value
Will recommend White Rock. Very professional and informative. Workmanship to a high standard.
Kathleen, West Glamorgan Posted on 07/08/2018 , work completed 07/08/2018
The trader replied (on 02/09/2018)
Thank you for the review Kathleen, I will pass your comments on to the technicians that attended your property. Regards Team White Rock