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Trusted Traders

White Rock Property Care Ltd

Logo on white
Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb wrpc hi res logo 01

4.7

7 Reviews

About

Welcome to White Rock Property Care. We are a family run Company, at the forefront of the Property Care industry within South Wales. Based at our Head Office in Swansea, it is here you will find our friendly team of experts ready to help.
With a wealth of experience within the industry, we are privileged to offer our market leading services to both domestic and commercial clients throughout South & West Wales, from Pembroke to Monmouthshire.

At White Rock Property Care, we believe in delivering a service of the up most quality. As such, we ensure that all staff, from our surveyors to our onsite technicians are properly trained and carry the appropriate accreditations.

We take a great deal of pride in the work we have provided in our numerous years of trading, building a trusted brand, recognisable throughout South & West Wales. Customer satisfaction is key to our service and we happily display reviews from our clients and generate new clients from referrals.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Property refurbishment contractors

  • Roofers

    • Chimneys
    • Emergency roofing service
    • Flat roofing
    • Guttering, fascias and soffits
    • Rubber roofing (EPDM)
  • Waterproofing

  • Chimney builders, liners and specialists

Customer reviews

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Reviews summary

4.7
7 reviews
Customer Service
5.0
Quality
4.9
Value
4.3
Sort by
Prompt and reliable
Customer Service
Quality
Value
Gave very good assessment of the job, turned up on time, completed on time, only tiny snag was corrected immediately. I am very pleased overall, will use them again.
Alistair, West Glamorgan26/06/2017
The trader replied (on 17/07/2017)
Hi Alistair, Thank you for your kind review. I'm glad that we were able to deliver a service that met your expectations & that the tiny snag was sorted without any delay.
Prompt and professional
Customer Service
Quality
Value
This is the 2nd time I have used this trader and I can highly recommend them. Their professionalism is excellent. Their workmanship from all their employees is exceptional. They are tidy, well behaved and every day they made sure that there was no mess left. I have no hesitation in recommending.
Vivienne, West Glamorgan20/06/2017
The trader replied (on 13/07/2017)
Hi Vivienne, Thank you very much for such a kind review. We're glad we were able to help you again. Many thanks, White Rock Property Care
Excellent.
Customer Service
Quality
Value
Arrived on time, carried out work as agreed, and tidied up after themselves. Good contact throughout. Highly recommended.
Lynda, West Glamorgan19/06/2017
The trader replied (on 13/07/2017)
Thank you Lynda, for your review. I'm glad our service met your expectations.
Great job.
Customer Service
Quality
Value
I was most impressed with the company. They kept me up to date with progress and dealt efficiently with any changes. I have no hesitation in recommending them and I will use them again.
Hilary, West Glamorgan30/05/2017
The trader replied (on 13/07/2017)
I'm pleased you were impressed with our service Hilary, thank you for your kind review.
Excellent Service
Customer Service
Quality
Value
Front/Rear Bedroom walls installed with Delta Membrane Systems, insulated plaster boards, skim finish to walls, replaced skirting boards and coving in both rooms. From initial phone request, this firm were very professional, everything was explained to us from the survey to the finished work was backed up by an itemised estimate of the works. They started and completed the work as stated, they also cleaned up every day they were here. The crew were very polite, the girls were very helpful in the office when I asked questions which is refreshing these days. We would not hesitate to recommend this firm and will use them again.
Which? Trusted Traders Consumer01/03/2017
The trader replied (on 06/04/2017)
Thank you very much for your review. We are glad that your experience with White Rock Property Care met your expectations.
5 star service , high quality builders
Customer Service
Quality
Value
Stripped, re-rendered and damp proofed an external house wall and replastered the corresponding internal wall. Very professional company kept us informed at all stages on cost and progress. Kept to all of their commitments on cost and dates. Couldn't fault them at all , completed on time and on budget. All work was to a very high standard. I wouldn't hesitate in recommending them to other property owners.
Which? Trusted Traders Consumer16/01/2017
The trader replied (on 13/07/2017)
Thank you very much for your review. We appreciate your kind feedback.
White Rock 2016
Customer Service
Quality
Value
When they first came they were efficient and gave us an estimate which was very clear about what was needed. As they worked they picked up other problems which needed to be done and explained everything to us. Little problems were sorted out fairly quickly. The coordinator was excellent and dealt with our concerns very patiently, quite often sorting things that other workmen should have done, e.g. carpentry. The place was always left tidy at the end of the day. All rubble was removed each day. We employed an independent painter and decorator to sand down surfaces and tidy seals on windows and generally finish off afterwards as that was not in the contract. The worst thing was that by mistake they scratched the windows when finishing and washing windows from outside. A mistake I appreciate, but annoying and frustrating just the same. They are in the process of replacing the panes and we have agreed to share the cost. But It is being sorted politely and honourably. One rather nice touch was that when the coordinator climbed up to check the roof he found a nest full of baby birds. He refused to do any work until they had flown!
Which? Trusted Traders Consumer30/09/2016
The trader replied (on 06/04/2017)
Thank you very much for your review. We appreciate all feedback we receive and will use them to improve the service we provide to our customers in the future. We're glad that overall, you were satisfied with our services & that the baby birds flew away safe and sound.