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White's PHS Ltd

4.9

50 Reviews

About

Whites PHS Ltd is a plumbing and heating business based in the Dorchester area, providing premium service to all surrounding area since 2009.

We as a team pride ourselves in paying attention to detail; using high quality products, high levels of customer service and an outstanding aftercare service. From fixing emergency leaks to bathroom renovations, we are here to help. “Big enough to cope, small enough to care".

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

  • More Services

    • general plumbing work
    • oil servicing
    • lpg qualified

Customer reviews

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4.9
50 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service and a cheeky ask
Customer Service
Quality
Value
We needed to service a gas boiler at a new property and booked this company on a family recommendation. When the engineer arrived we 'mentioned' a cistern leak in the bathroom. No trouble at all, Terry scheduled it in with the office and sorted everything at one visit, even though it wasn't as simple as first appeared. Great customer service, professional attention to detail and a thorough assessment of our legacy heating system. We found communication with office staff to be prompt, courteous and friendly, and this is how we now regard them as our first port of call for plumbing and heating.
Customer in Dorset Posted on 08/02/2024 , work completed 05/02/2024
The trader replied (on 15/02/2024)
Thank you for your feedback, you are most welcome, we look forward to being of assistance again in future.
Many years of good reliable work
Customer Service
Quality
Value
Have used White's PHS Ltd as my plumber and heating engineer for around 20 years, over which time the company has grown in size and workforce but with the same satisfactory work and friendliness. They usually come quickly and have provided complete replacement of the heating system, bathroom suite and minor repairs over the years. Haven't needed anyone else, nor expect to.
Customer in Dorset Posted on 24/04/2023 , work completed 20/04/2023
Upgrading of the central heating system
Customer Service
Quality
Value
Chris and Harry spent three days creating a zonal system, adding more pumps and a low loss header to our central heating. They were professional, efficient and competent. The house is now warm on all floors. They were polite and helpful, carefully explaining the work they were doing. Excellent service as always. Thank you White's.
Dawn in Dorset Posted on 01/02/2023 , work completed 11/01/2023
Full heating system upgrade
Customer Service
Quality
Value
The job required installation of a new oil fired boiler, oil tank, two new radiators, new rad valves and full system flush/balance. Chris and Milo did a great job from start to finish. Everything ran to time. They were very tidy and always went the extra mile without fuss - including moving our washing machine out of the way as I couldn't move it after having surgery. We were kept fully updated as the work progressed and we now have a fully functioning heating system. Chris even said they would come back to replace a panel on the boiler unit as it had a small dent in it. The price for the work was competitive. Wouldn't hesitate to recommend them.
Customer in Dorset Posted on 31/05/2022 , work completed 26/05/2022
Consistently Excellent Service
Customer Service
Quality
Value
We have used Whites for some years now and they are always professional and reliable. Again last week they arrived very quickly to replace a broken cistern efficiently, politely and at a good price. Have recommended them to many friends and nobody has anything but praise for them. We are fortunate to have them local to us.
Customer in Dorset Posted on 01/04/2022 , work completed 22/03/2022
New boiler install - excellent service, fantastic job, highly recommended
Customer Service
Quality
Value
We have used White's PHS before to fit a new bathroom and toilet and they were excellent then. We chose them to fit a new boiler due to that previous good work. The quote was also competitive and also provided a greater depth of information when compared to the other companies we asked to quote. The work was completed within 2 weeks and to a high standard. The fitters were polite, very neat and cleaned up as they went. All floors were covered with protection before the job started and all waste was removed after they had finished. Overall very good indeed and a trusted supplier we would use again.
Customer in Dorset Posted on 09/03/2021 , work completed 25/02/2021
Fantastic quality of work
Customer Service
Quality
Value
Whites completed work on our heating system, changing pipes to radiators. The work was done incredibly tidily, with no mess or disruption. The work was done on time. Excellent service and quality of work.
Customer in Dorset Posted on 24/06/2020 , work completed 10/06/2020
Reliable small local company
Customer Service
Quality
Value
I was pleasantly surprised by the prompt arrival of a polite, efficient and charming young man. The plumbing of my new bathroom was done expertly, and I am very pleased with the result.
Customer in Dorset Posted on 01/06/2020 , work completed 26/05/2020
Repair cistern flush on third floor
Customer Service
Quality
Value
After contacting the company, which in these times can be an issue, I had an appointment, coupled to the necessary terms due to Covid 19 within a day. The plumber arrived on time, finished early and everything was fine. The invoice was emailed to me, and paid by BACS same day. It was the most efficient in communications, timekeeping and execution I can remember. An example to anyone in the trade or for that matters any trade.
Customer in Dorset Posted on 12/05/2020 , work completed 07/05/2020
My review
Customer Service
Quality
Value
New boiler, Worcester Greenstar.
Frank, Dorset Posted on 12/02/2020 , work completed 12/02/2020