About
Whites PHS Ltd is a plumbing and heating business based in the Dorchester area, providing premium service to all surrounding area since 2009.
We as a team pride ourselves in paying attention to detail; using high quality products, high levels of customer service and an outstanding aftercare service. From fixing emergency leaks to bathroom renovations, we are here to help. “Big enough to cope, small enough to care".
What we do
Gas installers
Boiler, central heating and gas engineers
- Radiators and central heating
- Boiler installation
- Boiler servicing
- Boiler repair
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Plumbers
More Services
- general plumbing work
- oil servicing
- lpg qualified
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
59 reviews
Recommended
Recommended
by 97% of customers
Sort by
Fantastic quality of work
Customer Service
Quality
Value
Whites completed work on our heating system, changing pipes to radiators. The work was done incredibly tidily, with no mess or disruption. The work was done on time. Excellent service and quality of work.
Customer in Dorset
, work completed
Recommended
Reliable small local company
Customer Service
Quality
Value
I was pleasantly surprised by the prompt arrival of a polite, efficient and charming young man. The plumbing of my new bathroom was done expertly, and I am very pleased with the result.
Customer in Dorset
, work completed
Recommended
Repair cistern flush on third floor
Customer Service
Quality
Value
After contacting the company, which in these times can be an issue, I had an appointment, coupled to the necessary terms due to Covid 19 within a day. The plumber arrived on time, finished early and everything was fine. The invoice was emailed to me, and paid by BACS same day. It was the most efficient in communications, timekeeping and execution I can remember. An example to anyone in the trade or for that matters any trade.
Customer in Dorset
, work completed
Recommended
My review
Customer Service
Quality
Value
New boiler, Worcester Greenstar.
Frank, Dorset
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Two efficient and helpful young men - as always!
Susan, Dorset
, work completed
Recommended
My review
Customer Service
Quality
Value
I have used White's services for at least four years. A local firm they are reliable and always willing to discuss problems and solutions. Young plumbers always polite and well dressed and knowledgeable.
Sheila, Dorset
, work completed
Recommended
First class company
Customer Service
Quality
Value
We were recommended Whites about a year ago by a neighbour. On this occasion we had a fault in our heating system. The expertise of the engineer was obvious and a successful repair was swiftly carried out with other potential problems being detected and repaired also. Recently a toilet developed a leak. Two friendly and polite lads arrived promptly at the prearranged time. They worked remarkably quickly and completed a first class repair, leaving everything clean and tidy. The invoices for both repairs were very fair. Having on occasion employed tradesmen who don't reach these standards, I would choose Whites for any future work.
Customer in Dorset
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
Whites service our Boiler every year an Excellent service, always on time, Courteous. Many thanks Chris I have no hesitation in Recommending Whites PHS Ltd
Geoff Cherry
, work completed
Recommended
Efficient and professional.
Customer Service
Quality
Value
Excellent service. Wise advice. Good workmanship.
Janet, Dorset
, work completed
Recommended
Prompt, professional, conscientious
Customer Service
Quality
Value
Servicing three boilers, repairing two and providing landlords certificates for them. Repairing and servicing a fourth boiler. They had their gas safety card which they were prepared to show me. I decided not to use my previous plumbers because of inefficiency. White's were a refreshing change.
Vivienne, Dorset
, work completed
Recommended
On time and proficient
Customer Service
Quality
Value
The work on bathroom water supplies and kitchen services was carried out as agreed with company rep to a very good standard by three engineers of good skills and clean and tidy practices. Would recommend to friends and family, well pleased!!
Peter, Dorset
, work completed
Recommended
Heating fault
Customer Service
Quality
Value
Fault found and rectified in less than 1 hour. Have no hesitation in recommending this company and will use them again.
Customer in Dorchester
, work completed
Recommended
Prompt, very professional.
Customer Service
Quality
Value
Alteration from bath to shower unit. Lovely finish and attention to detail of installation. Good explanation and procedures. Excellent all round.
Ann, Dorset
, work completed
Recommended
Very prompt, very professional
Customer Service
Quality
Value
They have done our yearly service. We will always use this company, they have done all new work to our house, they are very reliable and a excellent bunch of guys.
Linda, Dorset
, work completed
Recommended
Great service
Customer Service
Quality
Value
Exchange of shower value, carried out with professionalism and service.
Keith, Dorset
, work completed
Recommended
Good professional service
Customer Service
Quality
Value
Easy to make appointment, engineer on time. Tidied up after finished and price for boiler service very reasonable. Nothing to fault.
Debra, Dorset
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent service.
Keith, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent service.
Keith, Surrey
, work completed
Recommended
Brilliant in all respects for boiler replacement
Customer Service
Quality
Value
Their quote was the best of all quotes in terms of completeness, and value with the added benefit that they would do the job in 1 day & not 2 days as the others had stated. The two workmen arrived early, working on specific tasks, helping each other where necessary, a brilliant example of team work. We were given a detailed briefing on how to operate the boiler controls. The boiler is now operating well and we have every confidence, if anything goes wrong they will put it right quickly.
Derrick, Dorset
, work completed
Recommended
CH control system fix
Customer Service
Quality
Value
Available next day after initial contact. Punctual arrival. Problem identified, replacement part procured and fitted all within an hour. Very reasonable labour component of bill. Completely satisfied. E S Romulus Close Dorchester.
eshuttleworth
, work completed
Recommended
Excellent, and efficient.
Customer Service
Quality
Value
Prompt visit to estimate, which was acceptable. Arrived on the agreed day, and they coordinated the other trades (joinery and decorating) to complete the job. Very impressive company, and delighted at how it was all completed. No hesitation in using them since for another job.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent workmanship
Customer Service
Quality
Value
Both Chris & Tommy arrived on time as promised. Very professional engineers who know their job. Removed old boiler and fitted new Worcester Bosch combi and commissioned in record time. Clean and tidy job. Would recommend to anybody. Many thanks.
Clive R, Somerset
, work completed
Recommended
Everything done well
Customer Service
Quality
Value
Initial face to face meeting with owner, proper written quote with options, prompt and helpful replies to emails and phone calls, helpful over proposed dates. Came when they said they would. Discussed options when on job, properly explained everything. Dealt with unforeseen problems immediately. All staff friendly, courteous and helpful
pndorset
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent prompt service, highly recommended, good value for money
K S Ryan
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
Fast, efficient, spot on, will use them again. Highly recommended.
Peter, Dorset
, work completed
Recommended