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Endorsed by Which? Trusted Traders

Wicklen Limited

Profile thumb birmingham 20110318 00217
4.9

108 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jul 2020

About

A dedicated Family Business established over 30 years

From simple blockages, camera surveys and repairs to full drainage system installations.
We offer the complete Drainage service for domestic and commercial clients. Whatever your drain problem, big or small, our engineers will diagnose the problem and repair your drain pipes efficiently and fast.

Please visit our website and watch our company video and the making of it

https://youtu.be/Uix9PJfAqeY

Our other Accreditations include -

Fairtrades.
Trustmark.
Homepro.
Check a trade.
Trusted Trader.
NPTA.

All containing their own individual reviews.

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain installation
    • Drain and sewer services
    • Emergency drain clearance service
    • Septic tank emptying
    • Septic tank installation and repairs
  • More Services

    • drainage
    • drain jetting
    • drain unblocking
    • structural repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
108 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Excellent service and highly recommended
Customer Service
Quality
Value
The work undertaken by Wicklen involved drain clearance and investigation followed by installation of replacement pipes and new drains. Wicklen promptly responded to make the blocked drains safe. Completed CCTV survey and discussed their findings with us. Produced a clear plan of action and estimated costs. Regularly kept us informed during the course of the work and showed us what was being done. The team of Keith, Harvee and Dan are easy to deal with, worked very hard and completed the project to a very high standard. Everything cleaned up when the job was finished.
Customer in West Midlands Posted on 05/04/2022 , work completed 01/04/2022
A job well done
Customer Service
Quality
Value
A job well done by professional, polite, and friendly people. Area left clean and tidy when finished. Would certainly use them again if needed.
Customer in Staffordshire Posted on 06/03/2022 , work completed 04/03/2022
Excellent Work
Customer Service
Quality
Value
Knowledgeable, explained what was needed to complete the job. Work was tidy and neat. The company exceeded my expectation by getting the job done in a day, because of the red warning storm expected for the next day.
Customer in Staffordshire Posted on 17/02/2022 , work completed 17/02/2022
Great work and very accommodating
Customer Service
Quality
Value
Having completed a survey of our rainwater and sewerage drainage systems, Keith and Harvey accommodated a very prompt return to make temporary provision to the failing rainwater drainage system, ahead of a likely spell of wet weather. This has enabled us to discuss in detail and plan for the new system with peace of mind that any rainwater will been diverted away from our house in the meantime. We were very pleased that Wicklen were able to return to complete this work for us so promptly, as they have a full schedule and at a time when the whole building sector is quoting long lead times. A very professional service built up over 40 years in the industry, polite and tidy when undertaking the work.
Customer in Staffordshire Posted on 29/01/2022 , work completed 11/01/2022
New Soakaway required in front garden
Customer Service
Quality
Value
We needed a drainage installation, including soakaway, which had to be positioned beneath the lawn in our front garden. The work was completed very carefully, efficiently and within agreed budget. We would 100% recommend Wicklen for their first-class knowledge and ability to deal with the problem. They were very friendly, considerate and reliable and we are delighted with the result. Very clean and tidy workers who kept us informed of progress and returned the garden to its original condition. Thank you to Keith and Harvey.
Customer in West Midlands Posted on 14/01/2022 , work completed 14/01/2022
Excellent Service
Customer Service
Quality
Value
They arrived when they said they would They carried out the work exactly how they said they would. Clean and tidy and very friendly. Very friendly with my dog and even brought it some biscuits. I feel I have made a fantastic contact for any work I need doing on my drains and I won't be going anywhere else.
Which? Trusted Traders Consumer Posted on 13/01/2022 , work completed 21/12/2021
cctv survey and H.P.W Jetting
Customer Service
Quality
Value
Arrived promptly, did survey, explained problem which was a build up of grease in pipe, and then removed it with great affect using rods first, then a jet wash excellent service. I would recommend this company to anyone.
Customer in Staffordshire Posted on 15/12/2021 , work completed 15/12/2021
Very poor attitude
Customer Service
Quality
Value
Very aggressive and bad attitude after asking for assistance once job completed. They simply couldn’t care less once off the site. Beware overpricing if they find something else that needs doing.
Customer in Staffordshire Posted on 15/11/2021 , work completed 26/07/2021
The trader replied (on 25/11/2021)
When the new drainage works were completed, back in July, yourself and your wife both expressed how pleased you were with the works. You also emailed following heavy rainfall to state that everything worked and you were impressed further. Your wife left us a great review, so I was surprised the rating you have given us above. You emailed some time ago to say that during the installing of a new roof the contractors had swept a large amount of debris into the new drains blocking them. We've tried to help you with this matter on several occasions but can only do so much free of charge... However we hope you've resolved your dispute with the roofing company. Wicklen LTD.
Happy Drains.
Customer Service
Quality
Value
Old cracked drains were replaced quickly and efficiently. We were shown what was going on throughout. Great communication, nothing was too much trouble. The team was friendly, honest and very hardworking. The site was tidied up every day before they left. Excavation was then carried out to check the rainwater pipes and it was found that extra work was needed so a price was agreed and the work was duly carried out. The block paving had to be lifted but was put back seamlessly.
Customer in Staffordshire Posted on 05/07/2021 , work completed 05/07/2021
Expertise & Efficiency with a smile
Customer Service
Quality
Value
Initial big drainage problem sorted by going underground and replacing existing pipe system which was not fit for purpose. Everything explained as the work progressed and when completed the whole area was left very tidy which included the relaying of various patio slabs. We now have an excellent drainage system and cannot fault this Company from start to finish. YES, you can trust Wicklen, they are experts at their trade
Colin in Staffordshire Posted on 19/06/2021 , work completed 14/06/2021