Endorsed by Which?

Wicklen Limited


116 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jul 2020


A dedicated Family Business established over 30 years.

We carry out simple blockages, camera surveys, drain repairs to full drainage system installations.

We offer the complete drainage service for domestic and commercial clients. Whatever your drain problem, big or small, our engineers will diagnose the problem and repair your drain pipes efficiently and fast.

Please visit our website and watch our company videos for more information about the business.

Our other Accreditations include -

Check a trade.
Trusted Trader.

All containing reviews about the business.

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain installation
    • Drain and sewer services
    • Emergency drain clearance service
    • Septic tank emptying
    • Septic tank installation and repairs
    • Blocked drains
  • More Services

    • drainage
    • drain jetting
    • drain unblocking
    • structural repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

116 reviews
Customer Service
Sort by
No call back
I contacted this company primarily as they are a Which trusted trader, but also as they had a number of good reviews . I submitted an online contact form, briefly explaining what the issue was and attached an image of the affected area. Keith from the company contacted me back the next day. He said he hadn't seen the image I had sent and he had merely been asked to give me a call. I explained what the problem was. After learning of my location Keith went on to tell me that the company was very busy at the moment and they wouldn't be able to come out until April. He therefore suggested I contact a more local company, and suggested some things they should investigate. I explained that I was happy to wait given their reputation and picking a local company out of the phone book wasn't the same as having a Which trusted trader. Keith said he understood this so he would speak to his engineer and contact me back the following night. A week later, I'm still waiting for the phone call. This may be a very good company but I will never know. What I do know is that this is not the level of service I expect from a Which or Trustatrade recommended company. If you say you're going call back, then call back, even if it's just to say you're not interested in the job.
Customer in Shropshire Posted on 25/02/2023 (Reviewer did not use service)
A Which? Trusted Traders staff member replied on behalf of the trader (on 01/03/2023)
Which Trusted Traders are responding to this review to clarify the situation following speaking with the trader. The trader received photos of the work but with no information of the area where the customer was located. On speaking with the customer they found out they lived in Shropshire and this is not an area where the trader operates. The trader explained this to the customer who asked them to provide an alternative trader the response given was to to look locally for a reputable company with Trade Association(s) to their name. The Which? Trusted Traders system brings traders up based on distance from the customers postcode/town and does not make it fully clear where traders operate, we are sorry if this has caused confusion.
Quick, quality, flexible & Reliable
Customer Service
We recruited this company to investigate a sewage smell coming up into our property, we were starting to lose hope as many other supplier had investigated but couldn’t get to the bottom of it. Much to our surprise within a few days the issue was identified. We instructed them to progress and carry on the work, we were in a rush to get the issue sorted. Despite a busy calendar the company had moved things around and started that week, within one week the issue was resolved and the smell removed from the house. We were very impressed with their capability , professionalism and efficiency to get the job done. If we have any other issues they will be the first company we call!
Customer in Staffordshire Posted on 11/01/2023 , work completed 01/11/2022
Helpful, knowledgeable and enthusiastic
Customer Service
Keith came to check out the problem. They were able to attend the next week and worked through freezing weather for three days identifying and correcting the problems. They are a friendly and enthusiastic team and worked hard. They are very tidy and very helpful. We have used them before and would do again and would recommend them to friends and neighbours.
Customer in Staffordshire Posted on 18/12/2022 , work completed 15/12/2022
Fantastic Service
Customer Service
Fantastic Service. High Standard of work. Very pleasant staff come to do the job and I would highly recommend this firm
Which? Trusted Traders Consumer Posted on 15/12/2022 , work completed 09/12/2022
Customer Service
I called in Wicklen Ltd to give me some advice and a quote on what looked to be a drain-related problem. Keith spoke to me on the phone and took lots of preliminary details. He told me to prepare for a camera survey, but on arrival he knew from just viewing the issue what was needed, so I saved the survey fee straight away. He talked me through the solution and gave me a quote for replacement section of the drain/removal of saturated soil etc. A few weeks later Keith and his sons turned up to begin work. They couldn't have been more polite or helpful. I then went away for a couple of day's holiday and it was all done when I came back. Excellent company and I highly recommend.
Customer in Staffordshire Posted on 08/12/2022 , work completed 06/12/2022
Friendly drain specialists
Customer Service
Keith and Harvey have been out today to do a camera survey on our blocked outside drain that was causing damp. They located the problem and fixed it straight away. Last year, they improved our rain drainage system at the front of the house as the water wasn’t able to clear away quickly enough during heavy rain and causing flooding. The new drainage system that they installed is very effective even in heavy rain so we no longer need to worry about flooding!
Customer in Staffordshire Posted on 06/12/2022 , work completed 06/12/2022
Consistent hard work installing drainage system
Customer Service
Despite poor weather, the 3 guys worked hard throughout and were cooperative and pleasant to have on site. They kept us fully informed throughout the process and completed the job exactly as require. Would thoroughly recommend.
Customer in Staffordshire Posted on 22/11/2022 , work completed 22/11/2022
Thorough work with minimal disruption
Customer Service
I noticed our rainwater drained straight into a hole in the ground and had the experts in to make it good. Harvey and Dan did the CCTV survey on all drainage pipes, talked me through their findings and we agreed to install two gulleys, replace a section of broken pipe and power flush the rainwater drains. They did a very thorough job, carefully replacing our driveway paving blocks and setting the gulleys in concrete, removing all rubble and sweeping worked-on areas at the end. We ended up also installing a linear gulley behind the garage and replacing an additional bit of pipe. Will be calling them again for any drainage works. They are knowledgeable, careful, considerate, polite people who take pride in a job well done at a fair price.
Customer in Staffordshire Posted on 05/10/2022 , work completed 05/09/2022
Excellent job and well planned.
Customer Service
A very complex project delivered on time and to a high standard. Planning was critical which included liason with a number of suppliers of materials, plant and equipment. The team were very courteous throughout and caused minimum disruption considering the nature of the work, which was to replace an old Septic Tank with a new Sewage Treatment Plant and replace all of the old rainwater drainage to a new Pumping Station.
Customer in Staffordshire Posted on 16/07/2022 , work completed 06/07/2022
Excellent service and highly recommended
Customer Service
The work undertaken by Wicklen involved drain clearance and investigation followed by installation of replacement pipes and new drains. Wicklen promptly responded to make the blocked drains safe. Completed CCTV survey and discussed their findings with us. Produced a clear plan of action and estimated costs. Regularly kept us informed during the course of the work and showed us what was being done. The team of Keith, Harvee and Dan are easy to deal with, worked very hard and completed the project to a very high standard. Everything cleaned up when the job was finished.
Customer in West Midlands Posted on 05/04/2022 , work completed 01/04/2022