Thorough work with minimal disruption
I noticed our rainwater drained straight into a hole in the ground and had the experts in to make it good. Harvey and Dan did the CCTV survey on all drainage pipes, talked me through their findings and we agreed to install two gulleys, replace a section of broken pipe and power flush the rainwater drains. They did a very thorough job, carefully replacing our driveway paving blocks and setting the gulleys in concrete, removing all rubble and sweeping worked-on areas at the end. We ended up also installing a linear gulley behind the garage and replacing an additional bit of pipe. Will be calling them again for any drainage works. They are knowledgeable, careful, considerate, polite people who take pride in a job well done at a fair price.
Customer in Staffordshire
Posted on 05/10/2022
, work completed 05/09/2022
Recommended
Excellent job and well planned.
A very complex project delivered on time and to a high standard. Planning was critical which included liason with a number of suppliers of materials, plant and equipment. The team were very courteous throughout and caused minimum disruption considering the nature of the work, which was to replace an old Septic Tank with a new Sewage Treatment Plant and replace all of the old rainwater drainage to a new Pumping Station.
Customer in Staffordshire
Posted on 16/07/2022
, work completed 06/07/2022
Recommended
Excellent service and highly recommended
The work undertaken by Wicklen involved drain clearance and investigation followed by installation of replacement pipes and new drains. Wicklen promptly responded to make the blocked drains safe. Completed CCTV survey and discussed their findings with us. Produced a clear plan of action and estimated costs. Regularly kept us informed during the course of the work and showed us what was being done. The team of Keith, Harvee and Dan are easy to deal with, worked very hard and completed the project to a very high standard. Everything cleaned up when the job was finished.
Customer in West Midlands
Posted on 05/04/2022
, work completed 01/04/2022
Recommended
A job well done
A job well done by professional, polite, and friendly people. Area left clean and tidy when finished. Would certainly use them again if needed.
Customer in Staffordshire
Posted on 06/03/2022
, work completed 04/03/2022
Recommended
Excellent Work
Knowledgeable, explained what was needed to complete the job. Work was tidy and neat. The company exceeded my expectation by getting the job done in a day, because of the red warning storm expected for the next day.
Customer in Staffordshire
Posted on 17/02/2022
, work completed 17/02/2022
Recommended
Great work and very accommodating
Having completed a survey of our rainwater and sewerage drainage systems, Keith and Harvey accommodated a very prompt return to make temporary provision to the failing rainwater drainage system, ahead of a likely spell of wet weather. This has enabled us to discuss in detail and plan for the new system with peace of mind that any rainwater will been diverted away from our house in the meantime. We were very pleased that Wicklen were able to return to complete this work for us so promptly, as they have a full schedule and at a time when the whole building sector is quoting long lead times. A very professional service built up over 40 years in the industry, polite and tidy when undertaking the work.
Customer in Staffordshire
Posted on 29/01/2022
, work completed 11/01/2022
Recommended
New Soakaway required in front garden
We needed a drainage installation, including soakaway, which had to be positioned beneath the lawn in our front garden. The work was completed very carefully, efficiently and within agreed budget. We would 100% recommend Wicklen for their first-class knowledge and ability to deal with the problem. They were very friendly, considerate and reliable and we are delighted with the result. Very clean and tidy workers who kept us informed of progress and returned the garden to its original condition. Thank you to Keith and Harvey.
Customer in West Midlands
Posted on 14/01/2022
, work completed 14/01/2022
Recommended
Excellent Service
They arrived when they said they would They carried out the work exactly how they said they would. Clean and tidy and very friendly. Very friendly with my dog and even brought it some biscuits. I feel I have made a fantastic contact for any work I need doing on my drains and I won't be going anywhere else.
Which? Trusted Traders Consumer
Posted on 13/01/2022
, work completed 21/12/2021
Recommended
cctv survey and H.P.W Jetting
Arrived promptly, did survey, explained problem which was a build up of grease in pipe, and then removed it with great affect using rods first, then a jet wash excellent service. I would recommend this company to anyone.
Customer in Staffordshire
Posted on 15/12/2021
, work completed 15/12/2021
Recommended
Very poor attitude
Very aggressive and bad attitude after asking for assistance once job completed. They simply couldn’t care less once off the site. Beware overpricing if they find something else that needs doing.
Customer in Staffordshire
Posted on 15/11/2021
, work completed 26/07/2021
Happy Drains.
Old cracked drains were replaced quickly and efficiently. We were shown what was going on throughout. Great communication, nothing was too much trouble. The team was friendly, honest and very hardworking. The site was tidied up every day before they left. Excavation was then carried out to check the rainwater pipes and it was found that extra work was needed so a price was agreed and the work was duly carried out. The block paving had to be lifted but was put back seamlessly.
Customer in Staffordshire
Posted on 05/07/2021
, work completed 05/07/2021
Recommended
Expertise & Efficiency with a smile
Initial big drainage problem sorted by going underground and replacing existing pipe system which was not fit for purpose. Everything explained as the work progressed and when completed the whole area was left very tidy which included the relaying of various patio slabs. We now have an excellent drainage system and cannot fault this Company from start to finish. YES, you can trust Wicklen, they are experts at their trade
Colin in Staffordshire
Posted on 19/06/2021
, work completed 14/06/2021
Recommended
Underground repairs.
Underground drainage repairs carried out very tidily and satisfactorily. I would certainly use them again.
Customer in Staffordshire
Posted on 11/05/2021
, work completed 11/05/2021
Recommended
One of the Best, possibly the Best
I have known Wicklin for over 10 years. Nice people to deal with - straight forward, reliable and perform to plan. I believe they know what they are doing. Will go the extra mile. Their work is well thought through, executed to a high standard and delivered clean and tidy. We were very happy.
Customer in West Midlands
Posted on 25/02/2021
, work completed 23/02/2021
Recommended
Soil pipe and drainage problem
Hi, I have just had a repair to my soil pipe and a drain completed by Wicklen Limited. The company and its representatives did a first-class job. The repairs were completed in a timely manner, over 3 days. The quote was accurate and adhered to as was the scope of work. I was very impressed by the friendliness and the operating procedures employed by the men, they kept me advised of the progress and planned works for the following day. They cleaned up after themselves after every shift and worked with minimal disruption, always leaving the services usable at the end of each day. I would highly recommend this company as I found them both trustworthy and expedient in there work. I would have no qualms about using them again. Well done guys.
Customer in Staffordshire
Posted on 17/02/2021
, work completed 17/02/2021
Recommended
Highly Satisfied
Outstanding workers, very polite, punctual, trustworthy and most reliable. Have no problems about recommending them
Which? Trusted Traders Consumer
Posted on 04/12/2020
, work completed 27/11/2020
Recommended
New storm drains.
I have used this company before and so had no hesitation in contacting them again. They investigated the storm drains to the front of the house and after inspecting them and showing me their condition we took their advice and had all of them renewed. The work was carried out in a professional and friendly manner and the site was cleaned and tidied each day before they finished. Very satisfied with the whole experience.
Customer in Staffordshire
Posted on 23/09/2020
, work completed 18/09/2020
Recommended
renewed soak-away
They worked very well. Very happy workmen knew exactly what to do. Re-planted all the plants after digging. Looks as though they've never been there. they are excellent in every way. The boss kept checking up on us, which was very reassuring, and they worked non stop.
Mrs Davies, Lichfield
Posted on 27/08/2020
, work completed 24/08/2020
Recommended
Great work. Very professional.
First class service, were booked to replace surface drains fitted by block paving outfit [before we purchased property]. Keith came and gave us an estimate for the work but on further investigations with underground camera discovered our sewer pipe from house was fractured he showed me the problem on the screen and told me it really needed attention. He revised the quote and carried out the repairs straight away. They are a great team and did a first class job.
Customer in West Midlands
Posted on 10/08/2020
, work completed 06/08/2020
Recommended
Soak away installation
Excellent assessment, workmanship and completion of works
Beth, Staffordshire
Posted on 14/07/2020
, work completed 30/06/2020
Recommended
An excellent choice
Used HWP Jet to unblock drain, did a professional job. Will recommend to friends and neighbours.
John, Staffordshire
Posted on 12/06/2020
, work completed 03/06/2020
Recommended
Excellent job & very tidy.
Engineer came as promised, was very polite & tidy. Drains cleared in no time & cleaned up afterwards. Highly recommended.
Barbara, West Midlands
Posted on 27/05/2020
, work completed 18/05/2020
Recommended
Checking with camera, modification & repairs to drainage system.
Prompt attention to our request for advice and subsequent work required. Although the job involved some disruption to our home environment, the company kept us fully informed, the area tidy and sympathetic efficiency for a domestic environment.
Customer in West Midlands
Posted on 27/03/2020
, work completed 17/03/2020
Recommended
Very pleased
My daughter had used Wicklen previously, so I knew that their work good. There was more work involved than I had initially thought, but they kept me well informed as the work progressed. Of course having drains replaced is very messy and muddy but they cleared up well after themselves and I was very pleased with the results. They were a lovely team and I would definitely recommend them.
Customer in West Midlands
Posted on 24/01/2020
, work completed 23/01/2020
Recommended
Prompt, professional and efficient
Excellent, friendly and efficient service with effective communication. The rainwater issue has been solve and the surroundings left tidy and re-instated.
Melinda, West Midlands
Posted on 21/01/2020
, work completed 21/01/2020
Recommended