Employed to do 3 jobs concerning the updating of my drainage.
1st job was to modify the existing drainage system from my house which was completed successfully. 2nd job was to install a new drainage system from my drive to the general drain outlet which had to be rerouted due to a large drain from the road crossing my land which took longer than they had planned but it was also completed successfully. 3rd job was to replace the existing sewer manhole lid which was ill-fitting also completed successfully I am satisfied with the work done as the 2/3 workers did well in extremely trying conditions, weatherwise. I can recommend the Company.
Customer in Staffordshire
Posted on 23/12/2019
, work completed 23/12/2019
Recommended
Soak away installation
Excellent assessment, workmanship and completion of works
Beth, Staffordshire
Posted on 14/07/2020
, work completed 30/06/2020
Recommended
Work was completed satisfactorily and on time and budget
Clear information given about the way the work I was requesting -( replacing some 1980's drains with more modern and non leaky ones) - would be done. They came when they said and kept me informed of the progress, showed me the work as it progressed. The areas they worked in were left clear and tidy and everything looks as if it will function properly. They seemed knowledgeable about their trade. The price was as agreed at the start.
Customer in Staffordshire
Posted on 23/01/2024
, work completed 23/01/2024
Recommended
Repair and replacement of external drain.
Wow! What a great job Wicklen have done! We had been having issues with an external drain for a long while and eventually, it became completely blocked. We contacted Keith and he came to look at the problem the next day. We were happy with the quoted price and agreed to go ahead with the work. Keith and his team arrived punctually the very next day and worked extremely hard, keeping us fully informed with the progress of the work. They were very polite, friendly and worked neatly. We are incredibly delighted with the completed job; the drain has never worked as well! We would very highly recommend Wicklen specialist drainage without hesitation.
Customer in Staffordshire
Posted on 30/01/2025
, work completed 30/01/2025
Recommended
Drain smell
Keith and the team came initially to investigate foul smelling drains which we’d been experiencing. They were able to quickly identify the cause and provided a quote for completing this work. Once the work started they found more issues (not unexpected as the work is underground) but they were very open and honest with what was required and the cost of doing so. Very tidy work - patio looks untouched! 100% would recommend. Thanks to all the team!
Customer in Staffordshire
Posted on 12/08/2025
, work completed 14/07/2025
Recommended
Drainage problem
This company are excellent! Keith found my problem within minutes, where others had missed it, then proceeded to deal with it very efficiently. I was kept informed every step of the way and cannot fault the team in any way. They kept the site clean and tidy and replaced terrace slabs and tarmac exactly as they were before. At the end of the job you would not have known that there had been any excavations. I would recommend this company to anyone.
Customer in West Midlands
Posted on 02/04/2025
, work completed 31/03/2025
Recommended
Excellent - trustworthy professionals
Excellent attitude and professional work carried out to identify and repair collapsed drain. Kept informed each stage in the process and when I went on holiday Keith and the team carried on to complete the work inside my home and left everything clean and tidy for my return home - highly recommend them.
Jane, West Midlands
Posted on 23/06/2017
, work completed 23/06/2017
Recommended
Good job!
Keith and Harvey dug out blocked drain and rerouted it. The drain had washed away brick work so they rebuilt that as well. They did a very neat job, it was clean and tidy, and they marked hole out so you couldn't fall in. There were no problems with anything I was very happy. Good job, I was very happy!
Anonymous, Staffordshire
Posted on 05/11/2015
, work completed 05/11/2015
Recommended
Prompt & professional
Came early, phoned first.
George, West Midlands
Posted on 23/11/2016
, work completed 23/11/2016
Recommended
Good communication, good result
Efficient, competent, completed work to a high standard. I would use them again.
Ann, West Midlands
Posted on 28/04/2017
, work completed 28/04/2017
Recommended
Great Job
We had blocked waste and sewage drains. They turned up on time, were knowledgeable and courteous, completed the job within the hour at the agreed fixed cost.
Rob, West Midlands
Posted on 18/01/2018
, work completed 18/01/2018
Recommended
Job done
Wicklen Ltd was contacted via Which Local. Arranged a visit by phone in advance. Turned up, investigated problem and gave me a report and costs. Work was started and continued until finished and tested. Equipment and waste were tidied up and the area was left clean and tidy. The job was done as one would hope, quickly and efficiently. The cost was a bit higher than I could have expected.
Robert, West Midlands
Posted on 07/02/2017
, work completed 07/02/2017
Recommended
Troublesome problem solved
My drain, which takes water from the roof and bathroom, was overflowing into the neighbours' garden. Unsure how to proceed I looked at the Which Traders site and selected Wicklen Ltd. Arrangements were made for an inspection visit confirmed by phone first. An initial unblocking attempt showed that a more severe problem existed and an arrangement for extra work was started a day or so later. Some underground pipework was necessary to be replaced, it also included a new drain unit. All was completed the same day including the replacement of brick paving. It was hardly noticeable that work had been carried out, all was tidied up. The job cost rather more than I was expecting but I had no previous experience of such work and its probable costs and at every stage I was notified of the procedure to be undertaken and the costs so I put it down to be a one off job. I would not hesitate to ask them to do future work if I had another drainage problem.
Robert5172
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Good job and service.
Good service with regular reviews of the work during progress. Repair of kitchen drain under garage floor.
Neil, West Midlands
Posted on 24/04/2019
, work completed 24/04/2019
Recommended
Highly professional
One week of complex drainage work, very professional, high level of expertise and equipment. Very professional. Worked to agreed budget.
Simon, West Midlands
Posted on 10/01/2020
, work completed 10/01/2020
Recommended
A job well done
A job well done by professional, polite, and friendly people. Area left clean and tidy when finished. Would certainly use them again if needed.
Customer in Staffordshire
Posted on 06/03/2022
, work completed 04/03/2022
Recommended
Domestic Drainage
We have problems with a downpipe causing flooding. Wicklen responded quickly, identified the issue and provided a written quote. The work was carried out by their friendly team. They did what they said they would do, when they said they would do it for the price quoted.
Customer in Staffordshire
Posted on 05/03/2026
, work completed 04/03/2026
Recommended
Excellent job
The company responded at stated time and carried the work out very efficiently.
Brian, West Midlands
Posted on 29/06/2017
, work completed 29/06/2017
Recommended
Professional and helpful
The drains survey was done using cctv and I was able to view on screen the condition of my drainage/sewage system, a report and plan drawing was supplied promptly by email the following day. I did not request a DVD but it would have been nice to have one included as standard for the price
Jean, Staffordshire
Posted on 26/06/2017
, work completed 26/06/2017
Recommended
Efficient prompt and professional
Arrived on time, very pleasant and helpful. Explained everything he was doing. Will certainly employ them to do the job. Would recommend company to others.
John, Staffordshire
Posted on 11/10/2017
, work completed 11/10/2017
Recommended
Underground drainage work.
My neighbour had work done and after seeing how good, I had two drains sorted out due to water leak. Was very pleased with outcome, so much neater plus matched my pattern up with my create print and colour. Excellent.
Which? Trusted Traders Consumer
Posted on 10/07/2019
, work completed 10/07/2019
Recommended
Consistent hard work installing drainage system
Despite poor weather, the 3 guys worked hard throughout and were cooperative and pleasant to have on site. They kept us fully informed throughout the process and completed the job exactly as require. Would thoroughly recommend.
Customer in Staffordshire
Posted on 22/11/2022
, work completed 22/11/2022
Recommended
Prompt & professional
A very good job. On time, reliable, reasonable price.
Graham John, Staffordshire
Posted on 07/01/2017
, work completed 07/01/2017
Recommended
Professional service
The Wicken team arrived as planned, completed a camera survey of the sewage system and cleaned/jetted rainwater system. Additional works recommend and quote awaited.
Philip, Staffordshire
Posted on 22/12/2016
, work completed 22/12/2016
Recommended
Very good professional job
Harvie was polite and friendly. I was advised and kept informed as work progressed. Everything was explained and work was carried out in a professional manner. Messy job but was clean and tidy.
Janette, West Midlands
Posted on 30/08/2019
, work completed 30/08/2019
Recommended