Endorsed by Which?

Wicklen Limited

4.9

137 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jul 2020

About

A dedicated Family Business established over 40 years.

We carry out all aspects of underground drainage from camera surveying and investigation, drain repairs, soakaways, surface gullies, to full drainage system and treatment plant installations.

We offer the complete drainage service for domestic and commercial clients. Whatever your drainage problem, big or small, our engineers will diagnose the problem and repair it efficiently and with an upmost quality. The team at Wicklen Ltd pride ourselves on the quality of our workmanship.

Please visit our website, watch our company videos and check out our reviews for more information about us.

Our other Accreditations include -

Fairtrades.
Trustmark.
Homepro.
Check a trade.
Trusted Trader.
NPTA.

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain installation
    • Drain and sewer services
    • Emergency drain clearance service
    • Blocked drains
  • More Services

    • drain jetting
    • structural repair
    • treatment plant installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
137 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Brilliant, professional, polite.
Customer Service
Quality
Value
He was very professional, did a great job without any mess, very polite and explained everything he was doing.
Roy, West Midlands Posted on 25/06/2018 , work completed 25/06/2018
1st class company.
Customer Service
Quality
Value
New sewer pipework & drain installed for mis-connected washing machine. Work completed in 1 1/2 days, totally reliable company, friendly & honest. Company works to extremely high standards. Would highly recommend to friends & family. Completely satisfied customer.
Jayne, West Midlands Posted on 22/02/2019 , work completed 22/02/2019
Professional and tidy
Customer Service
Quality
Value
Excellent service, fair price workmen kept area very tidy and were always polite. All stages of work explained well and regularly updated on progress.
Inge, West Midlands Posted on 01/04/2019 , work completed 01/04/2019
Checking with camera, modification & repairs to drainage system.
Customer Service
Quality
Value
Prompt attention to our request for advice and subsequent work required. Although the job involved some disruption to our home environment, the company kept us fully informed, the area tidy and sympathetic efficiency for a domestic environment.
Customer in West Midlands Posted on 27/03/2020 , work completed 17/03/2020
Happy Drains.
Customer Service
Quality
Value
Old cracked drains were replaced quickly and efficiently. We were shown what was going on throughout. Great communication, nothing was too much trouble. The team was friendly, honest and very hardworking. The site was tidied up every day before they left. Excavation was then carried out to check the rainwater pipes and it was found that extra work was needed so a price was agreed and the work was duly carried out. The block paving had to be lifted but was put back seamlessly.
Customer in Staffordshire Posted on 05/07/2021 , work completed 05/07/2021
Thorough work with minimal disruption
Customer Service
Quality
Value
I noticed our rainwater drained straight into a hole in the ground and had the experts in to make it good. Harvey and Dan did the CCTV survey on all drainage pipes, talked me through their findings and we agreed to install two gulleys, replace a section of broken pipe and power flush the rainwater drains. They did a very thorough job, carefully replacing our driveway paving blocks and setting the gulleys in concrete, removing all rubble and sweeping worked-on areas at the end. We ended up also installing a linear gulley behind the garage and replacing an additional bit of pipe. Will be calling them again for any drainage works. They are knowledgeable, careful, considerate, polite people who take pride in a job well done at a fair price.
Customer in Staffordshire Posted on 05/10/2022 , work completed 05/09/2022
Drainage Repair
Customer Service
Quality
Value
We contacted Wicklen Ltd as our garage kept flooding. A survey was arranged immediately, which identified various other issues in 100 year old drainage system. These were clearly explained & thorough plan of works recommended. The team completed the works over the next 7 days in an extremely professional & tidy manner. We were kept informed at every stage, & are delighted with the results which have improved the drainage and appearance of our home immeasurably. An extremely experienced, professional, friendly, hard working team, & we could not have wished to work with better people. Thank you
Customer in Staffordshire Posted on 29/01/2025 , work completed 29/01/2025
Blocked soakaway
Customer Service
Quality
Value
I initially spoke to Keith to seek advice regarding a blocked soakaway. He took the time to explain in detail my options. Within a few days a survey of my drains took place, plan of action was agreed and the following day Keith, Harvee, and Dan started the work. They were extremely professional, respectful and worked very hard. They clearly had great pride in their work and left my property neat and tidy. I wouldn’t hesitate to recommend.
Customer in West Midlands Posted on 05/06/2025 , work completed 22/05/2025
My review
Customer Service
Quality
Value
Excellent job.
Which? Trusted Traders Consumer Posted on 17/02/2017 , work completed 17/02/2017
Excellent
Customer Service
Quality
Value
Very helpful, pleasant, communicative. A pleasure to deal with in everyway.
Roy, West Midlands Posted on 01/08/2017 , work completed 01/08/2017
Extremely professional.
Customer Service
Quality
Value
I hold this company in high regard. All aspects of their service was performed to a very high level. We were kept informed of work in progress, and asked if all was as we wanted the work to be when completed. They are experts in their field, and I have no complaints whatsoever.
Anthony, West Midlands Posted on 28/06/2017 , work completed 28/06/2017
Excellence
Customer Service
Quality
Value
They turned up on time and explained in detail how the blocked drain would be cleared. Professional and polite.
Andrew, West Midlands Posted on 19/12/2017 , work completed 19/12/2017
Excellent job done, tidy and efficient
Customer Service
Quality
Value
Given very poor weather those working really excelled. They were prompt and very efficient. The work was of very good quality and we have every confidence in the company.
Which? Trusted Traders Consumer Posted on 08/12/2017 , work completed 08/12/2017
Very happy
Customer Service
Quality
Value
Keith re routed some of the pipes in my house for me. I was very pleased with the work, and he left the place very tidy once he was done. It was completed on time but was slightly over budget as he recommend putting in a new junction, but I pleased that he offered suggestions to do the job the best he could. I would definitely recommend Keith and his team, and I have no complaints whatsoever.
Which? Trusted Traders Consumer Posted on 18/11/2015 , work completed 18/11/2015
First class as always
Customer Service
Quality
Value
We have used Wicklen Ltd for ten years. Their knowledge, professionalism and quality of work is second to none.
Stephen, West Midlands Posted on 05/12/2016 , work completed 05/12/2016
Brilliant job
Customer Service
Quality
Value
Courteous, knew their trade. Will use them again if required. Will recommend to others.
Ronald, Staffordshire Posted on 26/04/2017 , work completed 26/04/2017
Excellent job
Customer Service
Quality
Value
Quick to respond and kept us updated with arrival. Nice and polite on arrival and got straight to work. Fixed problem quickly and showed and explained problem after they'd finished. Kept to agreed amount. Will use again and would recommend.
Andrew, West Midlands Posted on 25/04/2017 , work completed 25/04/2017
Excellent work
Customer Service
Quality
Value
Really impressed of Wicklen's service. They came when they said they would. Well mannered and quickly to resolve my drain issues. Reasonably priced and stuck to their original quotation. I would recommend this company to anyone. Well done
Rebecca, Staffordshire Posted on 29/09/2017 , work completed 29/09/2017
Prompt & professional
Customer Service
Quality
Value
Had a problem with the drainage system, his equipment broke down but kept me in touch as to when he could fit me in. Very good.
Graham, Staffordshire Posted on 19/02/2018 , work completed 19/02/2018
Very efficient and professional
Customer Service
Quality
Value
Harvey and his co-worker were able to cover my problem earlier than expected. They were both courteous and professional about their work. The camera survey was carried out on the offending sewage pipe. This revealed a very bad blockage. This was then resolved via HPV jetting.
Robert, Staffordshire Posted on 20/04/2018 , work completed 20/04/2018
Excellent job.
Customer Service
Quality
Value
I am very satisfied with the work carried out by this company. The procedures were explained to me and the work carried out in a professional manner. Everything left tidy at the end.
Ann, West Midlands Posted on 29/10/2018 , work completed 29/10/2018
Very professional and helpful
Customer Service
Quality
Value
Prompt response to my call and quickly arranged a visit date. Kept me well informed of arrival time. Quickly identified the cause of the problem and the solution.
Inge, West Midlands Posted on 24/09/2018 , work completed 24/09/2018
Good job.
Customer Service
Quality
Value
A good clean job.
Daphne, Staffordshire Posted on 14/03/2019 , work completed 14/03/2019
Professional.
Customer Service
Quality
Value
They were very nice, professional people, clean, tidy worker. Would definitely use them again.
Carol, Staffordshire Posted on 06/03/2019 , work completed 06/03/2019
Prompt & professional.
Customer Service
Quality
Value
Had to have defective soil pipe (section of) replaced. Found them to be prompt, professional & a joy to have in my bungalow.
Marian, Staffordshire Posted on 22/08/2019 , work completed 22/08/2019