Will I Am Plumbing and Heating Limited

Same day visit to fix a boiler that had died after the wee shutdown. A short job, to restore water pressure in the boiler, but needed heating engineer expertise. Pleasant and efficient service from the office and engineer. And good value.

Problem arose immediately prior to Christmas - an immediate response and diagnosis then, and problem fixed immediately afterwards. Service and outcome impeccable and done by the kind of people I would want representing my business. Top class.

This lot are brilliant. I tried several other plumbers, asking for a boiler service, but they were too busy, offered distant appointments and didn't seem to care that they couldn't help. William and co were super responsive to emails, gave a next week appointment, turned up promptly and gave excellent service. I would totally recommend them.

Had a washing machine installed by the guys from Will.I.Am and they did a great job. It took an hour to install a new cold water valve, remove the old washing machine and install the new one. They removed the old machine and tidied up, leaving the kitchen spotless. Both guys were friendly and worked well as a team, which made for a refreshing change.

Instructed Will.i.Am for annual boiler service and a plumbing job. Both the gas engineer and the plumber arrived on time, explained what they were doing, took clear photos (which were included in the report sent to me), were friendly and left my place in a clean & tidy state. Would recommend!

Will i am Plumbing and Heating Ltd undertook the prompt and professional servicing of my water heater. Value for money and I will be using these guys again. Recommended.

Tom arrived on time to service our boiler and he carried out the work efficiently and tidily. He also called back at short notice to replace batteries in the thermostat. We were charged the quoted fee for the service and Will I Am did not charge for the second call. All highly recommended.

Brilliant communication and quoting system. Guys let us know when they would be with us and talked through the repair with us patiently and expertly. Good to see an apprentice on the job as well.

a simple job to do, but the team came out within 24 hours, dealt with it quickly, at an affordable rate

The job was to undertake the annual service of two gas-fired domestic heating systems. As in the past the work was completed carefully, tidily, and promptly at the expected price.

I needed a boiler service. I contacted the company off the back of the reviews on this site, received a prompt response the same day and the work was completed the next day and within the timeline provided. The engineers were efficient, meticulous and polite.

I had a reply back to my initial query (about my broken tap that needed replacing), on a Friday night, within a few minutes. By midday on Monday, job done and a big load off my mind! I was super impressed by the speed that everything got sorted, as well as the meticulousness and care Fabio (the plumber) took when doing the job! I'd recommend the service to anyone in my area and certainly plan to call them first if I need any plumbing help in future!

We are very pleased with the work carried out and our experience of dealing with Will-I-Am Plumbing & Heating. We shall ask them to do future work and would certainly recommend their services. We were let down and frustrated by our previous plumbers, and after being impressed by positive reviews employed Will-I-Am to initially service our heating and hot water system, and then to replace our hot water cylinder, flush radiators, and fix other faults. We are pleased and happy with all aspects of the work. Communication by phone, email, text and in-person has been extremely efficient and clear, including quotes, practical arrangements and discussion of quite complicated technical questions. We saw 5 different engineers and plumbers and would recommend any and all of them. They completed all the jobs quickly, cleanly and well, and we received detailed reports and photographic records of all works. The workmanship on complex and visible parts is extremely good; for instance, tiles were cut to shape and extensive copper pipework is beautifully done. We are pleased to have found good, expert plumbers that we can communicate with well and rely on. Recommended.

We have used William's services three times, once as a tenant and twice as a property owner. I would highly recommend this company if you need any plumbing or heating done, his employees are punctual, courteous and very professional. A highly recommended Tradesman and company.

Arrived on time, fixed issue promptly and left area clean/tidy. Very professional and trustworthy. Not only fixed issue, but explained how it happened and changed configuration so that I will not experience the same issue again in the future. Excellent communications. Would 100% recommend.

Really happy with the work done and all interactions with the company. Phoned early in the morning and got a slot that afternoon. Text link allowed me to upload toilet photos. Plumber came early and was friendly and professional. Explained clearly what was needed and did it leaving a clean bathroom and working toilet.

Superb service. Clear, organised and helpful from start to finish. I can't recommend Will and his team highly enough.

Our very old Biasi boiler has been given a longer lease. The Central Heating engineer serviced our boiler to keep it running smoothly for a bit longer. Clear communication. Extremely professional, punctual and competent!

They changed my cistern, fitted new taps to my basin and bath, replaced the bath trap and sink trap, fitted a replacement basin and pedestal, fixed the pan to the floor and fitted a new seat. The guys were friendly and polite, the work was neat, tidy and satisfactory in every way, the price was reasonable for the job, they came promptly when I needed them and William had helpful advice that meant I didn't overspend on materials. I would definitely recommend these guys.

I didn't have the opportunity to use the service - but I was offered excellent advice that lead me to solve my problem at low cost, and saved me from spending thousands of pounds on a new boiler installation (prematurely). William took the time to review the case, spoke to me on the phone and email, and finally offered cost effective solution which didn't involve using his services. I'm very grateful, and will use the service in the future if an opportunity arises.

I used the online form to report water flowing constantly into the cistern. Received a prompt response and they came the next day. He was efficient, friendly, and explained clearly what he was doing. I would certainly use them again.

On Sunday, the coldest day of the year so far, one of my radiators exploded. This morning, Wednesday, engineer Ryan and apprentice Jayvian turned up at 8.30 am sharp to replace it. Super-efficient, professional, tidy and friendly, they stripped out the 30-year-old radiator and replaced it with a new one sourced by Will I AM - all before midday. Outstanding service all round matched by a very reasonable fee. Owner William has been awesome from the start. As the old expression goes, I can't rate them highly enough. Plus all work is apparently guaranteed for one year.

I contacted Will i am online, a simple process, asking for advice on a slight leak from the pressure relief valve on an unvented hot water cylinder. Will suggested that the cylinder be serviced and if a part was found to be faulty, he would quote. The service visit was booked quickly for the next day. Joe and Fabio turned up the next day, well on time, inspected the cylinder and made a number of recommendations, including advising on the warranty period. At the end of the visit I received a detailed report and subsequently quotations for replacement of the valve, if it was subsequently found necessary to replace it. I was very impressed with the ease of booking the appointment, the care and attention given to the service, the friendly and approachable team who carried out the work, the final report and the overall price and would warmly recommend Will i am to other Which readers.

William & his team are very kind and very professional. I asked them to do my annual boiler service & gas safety check. The way they work is clean and proper. They took photographs of each step and gave me a proper report the next day. Amazing service!

I have used these guys a few times now - always prompt, always informative, always friendly, always good.