Boiler service (drained boiler and pumped up expansion vessel)
I had a problem with my boiler. William and colleague were friendly and efficient. William was thorough in his diagnostics and explanation to me about the problem, which he fixed. I would highly recommend.
Flowers in Spring
Posted on 05/12/2017
, work completed 05/12/2017
Recommended
Shower leak & kitchen tap swap: If only all trades people were as easy to deal with
Will and his team were fantastic. Quick to respond, clear and comprehensive with all their communications, thorough with their work and not afraid of a challenge. A pleasure to deal with, if only all trades people could be so easy to deal with.
JMGOLD
Posted on 12/11/2017
, work completed 12/11/2017
Recommended
Annual boiler service, replaced kitchen basket waste, repaired bathroom waste pipe, replaced Honeywell room thermostat
Great professional and trustworthy service. This is the second time I have used this company. William is very quick to respond and always helpful and efficient. Highly recommended!
Serena
Posted on 17/11/2017
, work completed 17/11/2017
Recommended
Very good and reliable
Fantastic! Thank you very much!
Marian
Posted on 12/02/2018
, work completed 12/02/2018
Recommended
Impressive company
William recently replaced a bathroom tap and outlet and carried out a Gas Safety Certificate. William is very efficient, skilled, helpful and turned up exactly when he said he would. Very impressed with this company and have no hesitation in recommending.
Alexandra Winston
Posted on 30/03/2018
, work completed 30/03/2018
Recommended
Boiler Installation & Annual Service
Will I Am Plumbing installed a new boiler in our house back in 2016. We were taken back by the excellent advice and service and are totally happy with the Viessmann Vitodens 100-W that was recommended. Since installation Will I Am have undertaken annual services and replaced several radiators. On each occasion the service has been excellent. I would thoroughly recommend Will I Am to anyone seeking plumbing or heating work.
Dom Lovett
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Responsive, reliable and helpful.
I have used William before. His service for smaller jobs, changing the plumbing of dishwasher and keeping the radiators bled and the boiler balanced is as good as when it was a big project of changing the boiler. Responds quickly, explains patiently and works quickly and efficiently, keeping me informed. Strongly recommended.
Christine Abel
Posted on 04/06/2018
, work completed 04/06/2018
Recommended
Fast, professional, transparent
From start to finish, it has been a refreshing pleasure to deal with a company providing excellent customer service. I was offered an appointment on day of contacting William, to deal with a WC overflow which meant that the toilet was permanently flushing. Terry arrived on time, and with parts needed so no second appointment needed. He explained cause of problem, works carried out, and left everything tidy and clean. Invoicing process was transparent with clear pricing and photographs of works attached. I have no hesitation in recommending, and using, Will I Am again.
Customer in Greater London
Posted on 05/12/2018
, work completed 03/12/2018
Recommended
Quick change of tap.
Booking process was easy and straightforward, and Will responded very quickly to my queries. Jo the engineer arrived at agreed time to replace my tap. He worked quickly, quietly and well. Will be hiring them again.
Customer in Greater London
Posted on 30/04/2019
, work completed 29/04/2019
Recommended
Excellent plumber
I found a leak in my airing cupboard. I e-mailed some photos and one of William's team came the next day to see exactly what the problem was. The day after, the part causing the problem was replaced and the leak has now stopped. Everything was explained, the work was done quickly and efficiently. Both visits were on time and no mess was left. I've used William before. I am so glad I found him because I trust him (and his team) completely. I would recommend him, without any hesitation.
Customer in Greater London
Posted on 21/07/2019
, work completed 17/07/2019
Recommended
Excellent service!
Excellent service. From the initial contact through to the completed job I was very happy. Highly recommended.
Customer in Greater London
Posted on 08/08/2019
, work completed 08/08/2019
Recommended
A return visit
Joe and Ryan visited me for a second time that had no reflection on their original work in clearing a blocked kitchen sink that required changing pipe work and creating a better fall to the main waste water pipe - this recent visit confirmed the problem may be a fault elsewhere in the building. The plumbers did all that was asked of them efficiently, effectively and courteously. I have no problem in recommending them very highly.
Malcolm, Greater London
Posted on 10/08/2019
, work completed 08/08/2019
Recommended
First class service
I called 'will I am' after my boiler broke down last Friday. I was concerned I wouldn't be able to get anyone to come out due to the current Covid-19 situation. An engineer was on site within a few hours, masked and gloved, and he had us back up and running again. It was explained to me that a new fan was needed, and within an hour I was provided with a written report and quote for replacing the fan and another job I requested a quote for. William himself fitted the fan and bath tap, explaining everything he was doing. Excellent service thanks!
Customer in Greater London
Posted on 22/04/2020
, work completed 20/04/2020
Recommended
Very good and reliable plumber
William does an annual check on my pressure water cylinder - he's very helpful and efficient. He comes, does the work, explains it and leaves no mess. I also had a leaky tap. When I made the appointment, I sent a picture of the tap and said it leaked. William brought the part and fixed it. I would definitely recommend him and I wouldn't use any other plumber because I trust him completely.
Customer in Greater London
Posted on 04/07/2020
, work completed 30/06/2020
Recommended
Tap replacement
I emailed Will I Am regarding a leaking tap, and had a response within an hour, offering to order a tap that evening and he was able to pop round the next day. The work took no time at all and he was extremely diligent and tidy. I've used him before and would always go to him first for any plumbing help. Thanks!
Customer in Greater London
Posted on 01/04/2020
, work completed 01/04/2020
Recommended
Tip top plumbing
Will was very quick to respond, and his service was really efficient, very friendly and very informative about what was going on. I have no hesitation at all in recommending his services.
Customer in Greater London
Posted on 16/07/2020
, work completed 14/07/2020
Recommended
Helpful Quick and Efficient Company
Just as the cold snap started the the heating and hot water packed up, very frustrating. William sent an engineer the next day and he solved the problem and helpfully explained what he had done. Excellent value too which is much appreciated. Strongly recommend.
Christine Abel
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
Definitely recommend
Joe was really helpful and thorough in sorting out a recurrent airlock problem I’d been having. He was really efficient and arrived bang on time and I feel confident that he’s sorted it out.
SuzeMc
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Great job done, fast and reliable
Send photos before for a quote and get an estimate, which was spot on. Fitted a new radiator and connecting it to the system. Service was quick and reliable. Staff very friendly and knowledgeable.
Chris D
Posted on 08/11/2018
, work completed 08/11/2018
Recommended
Fantastic
The best customer service I’ve ever had in relation to works in my flat. From first contact, to the job itself, to invoicing, everything was brilliant. I was especially impressed with the care taken before my appointment to gather as much info as possible about the problem to ensure they had the correct parts ready and I would not need a second appointment. Problem fixed within half an hour and left tidy. This is service at it’s best.
EMGVic
Posted on 01/10/2018
, work completed 01/10/2018
Recommended
Excellent service
I have used Will I Am on a few occasions now; to install a new boiler, supply a gas safety certificate and replace a shower cartridge. They offer competitive pricing and the service is always fantastic. All of the engineers are reliable and punctual and I would highly recommend them to anyone!
Customer in Greater London
Posted on 20/02/2020
, work completed 29/01/2020
Recommended
Reliable, professional and helpful
This is the second time I have used Will i am's services. I was kept informed thoroughly from the initial query through to detailed information regarding the job done. Joe and Ismail were very professional, friendly, arrived on time and left the room very tidy after completing their work. The float valve needed replacing and there was a problem with the overflow so they also changed the siphon. They did a fantastic job and no more noise from the toilet! Success! Highly recommend!
Customer in Greater London
Posted on 01/09/2020
, work completed 27/08/2020
Recommended
Best heating engineer
I have used this company for about seven years and highly recommend them on all fronts. Knowledgeable, reliable, tidy and very professional in every way.
Customer in Brighton and Hove
Posted on 16/09/2020
, work completed 14/09/2020
Recommended
Excellent prompt polite clean service!
William and his colleagues have helped us with a series of problems with our boiler, finally replacing the entire system. They are a very impressive firm - fast, efficient, friendly and polite. And they clean up behind them! This last time William himself dealt with the problem, and I was very impressed by the close attention, speed, and flexibility he showed.
Customer in Greater London
Posted on 09/09/2020
, work completed 07/09/2020
Recommended
Great work
I had an annual service and a follow up power flush ouf the radiators - and further visits to fix leaks. Each visit was arranged within a day or 2 of getting in touch, the people who came were professional, explained what they are doing, took lots of photos which were later emailed and always wore masks. The price was reasonable and the work carried out to a high standard. Very pleased.
Customer in Greater London
Posted on 13/12/2020
, work completed 09/12/2020
Recommended