Will I Am Plumbing and Heating Limited

We had a fantastic experience from start to end with will i am. I contacted William through Checkatrade on a Monday evening (11pm) and had someone coming to move our radiator on Wednesday morning. He was really responsive throughout, the work carried out was really good quality and afterwards Will followed up with a very detailed email with photos of the work done. Would 100% use again.

William and his team did a great job replacing our regular boiler system, which after an extremely long service life stopped working. I was anxious to replace it with a combination boiler as I thought it would be a massive job and involving so many different parts. Over the years, I had looked at replacement options as service engineers got increasingly worried about replacement parts availability every year. Various quotes were sought and some were outrageously expensive, whilst others I would simply never trust to do this job. As I had positive experiences with this company in the past, eventually I went with will-i-am Plumbing & Heating and have not regretted this for a minute. Throughout the process from planning to execution and final commissioning I have found that these guys give honest and down-to-earth advice, do what they promise (in fact more than they promise) and treat your house and the planned work as if it was their own house (in the best possible sense). I would wholeheartedly commend this William and his team to anyone looking for a reliable, cost efficient and pleasant experience.

William is fantastic. Would highly recommend. He is quick to reply to emails or phone calls. Gives a quote and invoices for that amount. Turns up when he says he will. Happy to explain things to you in a way you would understand. And a really nice person as well. What more could you ask for?!

Huge huge thanks to William and his team for such an excellent service. He went out of his way to help us - giving us trustworthy advice, coming over at short notice, linking us up to a drainage expert, fixing the toilet (after two plumbers had failed to do so!), and leaving our bathroom clean and tidied up. I would highly recommend.

I’ve needed to get a plumber out for a couple of (unrelated) emergency jobs this year. I was so pleased to find WILL I AM with the first problem I had - which was a leak from my radiator at the height of lockdown. He was so helpful and quick and reasonably priced I’ve used him ever since. Including replacing an old radiator this week. Again it was a great job done at a good price quickly and with no fuss. I couldn’t recommend him more highly.

Great communication, quick and efficient work done to a high standard, really polite workers. I have used Will i am for my annual landlord gas check and boiler service for several years now and am very pleased with their work. I would definitely recommend them!

William is so helpful. He gave me helpful advice on radiators and then his guys came and fitted it efficiently. I have used him before and he is great.

I have used this company for about seven years and highly recommend them on all fronts. Knowledgeable, reliable, tidy and very professional in every way.

William and his colleagues have helped us with a series of problems with our boiler, finally replacing the entire system. They are a very impressive firm - fast, efficient, friendly and polite. And they clean up behind them! This last time William himself dealt with the problem, and I was very impressed by the close attention, speed, and flexibility he showed.

This is the second time I have used Will i am's services. I was kept informed thoroughly from the initial query through to detailed information regarding the job done. Joe and Ismail were very professional, friendly, arrived on time and left the room very tidy after completing their work. The float valve needed replacing and there was a problem with the overflow so they also changed the siphon. They did a fantastic job and no more noise from the toilet! Success! Highly recommend!

Had a problem with my kitchen tap - I send a photo to William. Joe and Ollie came, sorted the tap out and left no mess. They also had a quick look at my stiff toilet flush - which I hadn't mentioned when I made the "tap" appointment - and helped with that as well. They're all very friendly and helpful. Wouldn't use any other plumbers and would definitely recommend them.

We needed to replace an electric shower. From the time of my first contact to the work being completed, everything was done in a most speedy and efficient manner. Very satisfied!

Will was very quick to respond, and his service was really efficient, very friendly and very informative about what was going on. I have no hesitation at all in recommending his services.

William does an annual check on my pressure water cylinder - he's very helpful and efficient. He comes, does the work, explains it and leaves no mess. I also had a leaky tap. When I made the appointment, I sent a picture of the tap and said it leaked. William brought the part and fixed it. I would definitely recommend him and I wouldn't use any other plumber because I trust him completely.

Very efficient service. Had a drain blockage and leak on a Sunday. My query was responded to almost immediately when sent in via their website with a detail outline of work that maybe needed and prices. Subsequently attended the property when agree, carried out the necessary work, cleaned up and provided a clear report with photos. Very efficient throughout the whole process. Thank you.

Came at short notice on the weekend, did a professional job for a fair fee, was a nice straightforward gent.

Called about a toilet flush system I wanted fixed fast. Will came round within a couple of hours and then fixed at 8 a.m. in the morning. Brilliant. Fast. Great quality. Highly recommended. Thank you.

I had a dishwasher installed by these guys which required more than just unplugging an old machine and swapping it out given the layout of kitchen and a washing machine in between the dishwasher and the sink. They were able to give a quote quickly on WhatsApp after sending in pictures, which was handy for making a decision. The guys turned up on time and carried out the work quickly and professionally. They capped a hot water pipe which had been left open by the previous plumbers which I hadn't noticed. Overall very professional, happy to recommend and would definitely use them again for any further work.

William was excellent. He clearly explained what the issue was with our plumbing. We had multiple problems going on. He was able to detect a leak too! His engineers are very professional and afterwards, they sent through a report showing what the issue was and how they fixed it. I'd highly recommend and worth the money getting it done properly. Will be using Will.I.Am plumbing again for sure.

We were able to see Will the day after discovering a severe leak under our bath. He was prompt, very responsive to questions beforehand, and fixed the leak quickly. We were struck by how efficient and mindful of the cost of his time he was, and also by how clearly he set out what he was doing, and consulted us where appropriate. He made a point of making sure any questions we had were answered, and gave us detailed advice on post-repair actions to mitigate leak damage and follow-up issues. He followed his visit with a detailed email setting out what he'd found and repaired, complete with photos. Highly recommended.

I emailed Will I Am to replace and fit bathroom pump. I had an immediate reply requesting photos. By return a Detailed quote was given and the work was done the following day. The engineer was on time, and as during Coronavirus concerns, wore a mask, gloves and plastic overshoes. I was impressed with the professional service and how promptly the work was done the engineer was courteous, helpful, efficient and left everything tidy.

I can’t fault William’s professional and efficient service. There was brown water leaking from our boiler. Using the online form I sent a message and images to William. He called me back promptly and arranged a visit for the next day. He soon established the problem was a leaving diverter valve. The following day he returned to fit a new valve. The system was isolated, flushed and fully tested. All is fine again now. Good rates and highly recommended.

I called 'will I am' after my boiler broke down last Friday. I was concerned I wouldn't be able to get anyone to come out due to the current Covid-19 situation. An engineer was on site within a few hours, masked and gloved, and he had us back up and running again. It was explained to me that a new fan was needed, and within an hour I was provided with a written report and quote for replacing the fan and another job I requested a quote for. William himself fitted the fan and bath tap, explaining everything he was doing. Excellent service thanks!

Reliable, quick, efficient, honest, well-priced, thorough service. 10/10 would recommend. Fixed my boiler and explained to me everything he was doing. Clearly brilliant at his job.

I booked Will to fix a gas leak. He was able to make a next day appointment, was punctual and very professional. He took appropriate Covid precautions. The work was done quickly and to a high standard. I would recommend him wholeheartedly for similar work.