Excellent prompt polite clean service!
William and his colleagues have helped us with a series of problems with our boiler, finally replacing the entire system. They are a very impressive firm - fast, efficient, friendly and polite. And they clean up behind them! This last time William himself dealt with the problem, and I was very impressed by the close attention, speed, and flexibility he showed.
Customer in Greater London
Posted on 09/09/2020
, work completed 07/09/2020
Recommended
Reliable, professional and helpful
This is the second time I have used Will i am's services. I was kept informed thoroughly from the initial query through to detailed information regarding the job done. Joe and Ismail were very professional, friendly, arrived on time and left the room very tidy after completing their work. The float valve needed replacing and there was a problem with the overflow so they also changed the siphon. They did a fantastic job and no more noise from the toilet! Success! Highly recommend!
Customer in Greater London
Posted on 01/09/2020
, work completed 27/08/2020
Recommended
Good, helpful and reliable plumber.
Had a problem with my kitchen tap - I send a photo to William. Joe and Ollie came, sorted the tap out and left no mess. They also had a quick look at my stiff toilet flush - which I hadn't mentioned when I made the "tap" appointment - and helped with that as well. They're all very friendly and helpful. Wouldn't use any other plumbers and would definitely recommend them.
Customer in Greater London
Posted on 22/08/2020
, work completed 18/08/2020
Recommended
Electric shower replacement
We needed to replace an electric shower. From the time of my first contact to the work being completed, everything was done in a most speedy and efficient manner. Very satisfied!
Customer in Greater London
Posted on 05/08/2020
, work completed 01/08/2020
Recommended
Tip top plumbing
Will was very quick to respond, and his service was really efficient, very friendly and very informative about what was going on. I have no hesitation at all in recommending his services.
Customer in Greater London
Posted on 16/07/2020
, work completed 14/07/2020
Recommended
Very good and reliable plumber
William does an annual check on my pressure water cylinder - he's very helpful and efficient. He comes, does the work, explains it and leaves no mess. I also had a leaky tap. When I made the appointment, I sent a picture of the tap and said it leaked. William brought the part and fixed it. I would definitely recommend him and I wouldn't use any other plumber because I trust him completely.
Customer in Greater London
Posted on 04/07/2020
, work completed 30/06/2020
Recommended
Very efficient service
Very efficient service. Had a drain blockage and leak on a Sunday. My query was responded to almost immediately when sent in via their website with a detail outline of work that maybe needed and prices. Subsequently attended the property when agree, carried out the necessary work, cleaned up and provided a clear report with photos. Very efficient throughout the whole process. Thank you.
Customer in Greater London
Posted on 30/06/2020
, work completed 29/06/2020
Recommended
Very straightforward service
Came at short notice on the weekend, did a professional job for a fair fee, was a nice straightforward gent.
Customer in Greater London
Posted on 27/06/2020
, work completed 27/06/2020
Recommended
Brilliant Fast efficient
Called about a toilet flush system I wanted fixed fast. Will came round within a couple of hours and then fixed at 8 a.m. in the morning. Brilliant. Fast. Great quality. Highly recommended. Thank you.
Customer in Greater London
Posted on 25/06/2020
, work completed 25/06/2020
Professional service, my go-to plumbers from now on
I had a dishwasher installed by these guys which required more than just unplugging an old machine and swapping it out given the layout of kitchen and a washing machine in between the dishwasher and the sink. They were able to give a quote quickly on WhatsApp after sending in pictures, which was handy for making a decision. The guys turned up on time and carried out the work quickly and professionally. They capped a hot water pipe which had been left open by the previous plumbers which I hadn't noticed. Overall very professional, happy to recommend and would definitely use them again for any further work.
Customer in Greater London
Posted on 09/06/2020
, work completed 01/06/2020
Recommended
Highly professional and speedy and clean
William was excellent. He clearly explained what the issue was with our plumbing. We had multiple problems going on. He was able to detect a leak too! His engineers are very professional and afterwards, they sent through a report showing what the issue was and how they fixed it. I'd highly recommend and worth the money getting it done properly. Will be using Will.I.Am plumbing again for sure.
Customer in Greater London
Posted on 04/06/2020
, work completed 03/06/2020
Recommended
Bath leak fixed quickly and efficiently
We were able to see Will the day after discovering a severe leak under our bath. He was prompt, very responsive to questions beforehand, and fixed the leak quickly. We were struck by how efficient and mindful of the cost of his time he was, and also by how clearly he set out what he was doing, and consulted us where appropriate. He made a point of making sure any questions we had were answered, and gave us detailed advice on post-repair actions to mitigate leak damage and follow-up issues. He followed his visit with a detailed email setting out what he'd found and repaired, complete with photos. Highly recommended.
Customer in Greater London
Posted on 31/05/2020
, work completed 30/05/2020
Recommended
Excellent service
I emailed Will I Am to replace and fit bathroom pump. I had an immediate reply requesting photos. By return a Detailed quote was given and the work was done the following day. The engineer was on time, and as during Coronavirus concerns, wore a mask, gloves and plastic overshoes. I was impressed with the professional service and how promptly the work was done the engineer was courteous, helpful, efficient and left everything tidy.
Customer in Greater London
Posted on 17/05/2020
, work completed 15/05/2020
Recommended
Excellent service
I can’t fault William’s professional and efficient service. There was brown water leaking from our boiler. Using the online form I sent a message and images to William. He called me back promptly and arranged a visit for the next day. He soon established the problem was a leaving diverter valve. The following day he returned to fit a new valve. The system was isolated, flushed and fully tested. All is fine again now. Good rates and highly recommended.
Customer in Greater London
Posted on 07/05/2020
, work completed 05/05/2020
Recommended
First class service
I called 'will I am' after my boiler broke down last Friday. I was concerned I wouldn't be able to get anyone to come out due to the current Covid-19 situation. An engineer was on site within a few hours, masked and gloved, and he had us back up and running again. It was explained to me that a new fan was needed, and within an hour I was provided with a written report and quote for replacing the fan and another job I requested a quote for. William himself fitted the fan and bath tap, explaining everything he was doing. Excellent service thanks!
Customer in Greater London
Posted on 22/04/2020
, work completed 20/04/2020
Recommended
Incredible Service
Reliable, quick, efficient, honest, well-priced, thorough service. 10/10 would recommend. Fixed my boiler and explained to me everything he was doing. Clearly brilliant at his job.
Customer in Greater London
Posted on 17/04/2020
, work completed 17/04/2020
Recommended
Timely and professional gas leak repair
I booked Will to fix a gas leak. He was able to make a next day appointment, was punctual and very professional. He took appropriate Covid precautions. The work was done quickly and to a high standard. I would recommend him wholeheartedly for similar work.
Chris
Posted on 16/04/2020
, work completed 15/04/2020
Recommended
Excellent emergency call out
We had a leak from a pressure release valve on our hot water cylinder in our roof on Easter Sunday in the middle of the Covid crisis. William asked for photos or a video on WhatsApp and gave a quote and a time just 2 hours later. Turned up exactly on time, full mask, gloves and plastic overshoes. Isolated leak, opened up pipes and showed me what was wrong. 20 minutes later had done a temporary fix that will get us through until a new part comes in. Left house clean and tidy. Thoroughly impressed by professionalism, cleanliness and ability to inspire confidence by explaining what had gone wrong and why, and how it should be fixed.
Customer in Greater London
Posted on 12/04/2020
, work completed 12/04/2020
Recommended
Tap replacement
I emailed Will I Am regarding a leaking tap, and had a response within an hour, offering to order a tap that evening and he was able to pop round the next day. The work took no time at all and he was extremely diligent and tidy. I've used him before and would always go to him first for any plumbing help. Thanks!
Customer in Greater London
Posted on 01/04/2020
, work completed 01/04/2020
Recommended
New Hot Water System
Excellent service from William and the team fitting hot water cylinder. Would recommend they were professional and tidy and knowledgeable
Rupert in Greater London
Posted on 26/03/2020
, work completed 25/03/2020
Recommended
Excellent service
I have used Will I Am on a few occasions now; to install a new boiler, supply a gas safety certificate and replace a shower cartridge. They offer competitive pricing and the service is always fantastic. All of the engineers are reliable and punctual and I would highly recommend them to anyone!
Customer in Greater London
Posted on 20/02/2020
, work completed 29/01/2020
Recommended
Work always to the highest standard
I have used Will I Am Plumbing and Heating Limited a number of times and wouldn't use any one else. The engineers are always efficient, communicative and polite. Work is completed efficiently and to a very high standard, with the engineers always leaving the place spotless after they've gone.
Customer in Greater London
Posted on 17/02/2020
, work completed 17/02/2020
Recommended
Radiator flush and nest installation
The team turned up on time, got straight to work and carried out the job quickly and efficiently. They were polite and kept me informed on progress. Cost was as per quotation.
Customer in Greater London
Posted on 28/01/2020
, work completed 24/01/2020
Recommended
Toilet and basin drain repair
Very satisfied, good communication, team turned up on time and work carried out well by decent plumbers.
Customer in Greater London
Posted on 19/01/2020
, work completed 16/01/2020
Recommended
TRV replaced
Second time of using. Easy to book a visit. Good, thorough work done (by Paul) in replacing TRV and ensuring system balanced and working well. Will happily use again.
Customer in Greater London
Posted on 15/01/2020
, work completed 14/01/2020
Recommended