Professional, punctual and friendly.
Will and his team are a pleasure to deal with. They explain what they are doing and why and get the job done efficiently. Quality of workmanship is top notch. Glad to have found them and would highly recommend. Several job completed and can't fault any of them.
JULIAN SMITH
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Excellent plumber
Will I Am did the annual check on my pressure cylinder. I have used them before and - again - was very happy with the service. They turned up on time, did the work, explain (in easily understandable terms) what had been done and left everything tidy. I will definitely continue to use them.
Keren Trimnell
Posted on 05/08/2018
, work completed 05/08/2018
Recommended
Most Professional Gas Safety Check Ever
Excellent Company! We were kept well informed of what was going on, even received images of the inspection (taken during the tests) - very professional. Felt very comfortable i.e. they came in, did the tests and did not "try" to suggest additional "remedial works". Would definitely use again for all our plumbing and heating needs for all our properties!
Phoenix River
Posted on 06/04/2017
, work completed 06/04/2017
Recommended
Excellent, Professional and Timely Service
Will Ma dealt with my initial enquiry in a timely and professional way. He carried out the work to my complete satisfaction, tracing and repairing the leak that was causing water ingress into my property. Highly recommended.
paul47
Posted on 12/08/2017
, work completed 12/08/2017
Recommended
Very Highly Recommended Plumbing Company
Very highly recommended. William is incredibly responsive to emails, the visit was arranged very quickly and then the day booked, for the work to be done. I was kept updated at all stages and in writing, which I prefer. The price was very competitive. Sean, who came to assess the work needed, was superb, listened and quoted to my specification. I felt reassured by his presentation and knowledge and confident enough to leave him alone to do the work whilst I went to work. I came back to a clean flat and a fully functioning boiler and toilet. I would definitely use them for all future plumbing work.
Vanessa
Posted on 12/11/2017
, work completed 12/11/2017
Recommended
Very Timely & Professional Service
Had to repair the heating element of a HIU, which unfortunately broke down in one of the coldest weeks this Winter. Engineers were very timely and professional, making thorough checks on the plumbing side, as well as answering any questions I had. Initial diagnosis determined a fault of electrical nature, therefore had to additionally request the services of an electrician. Despite it not being a quick fix, they even helped me source an electrician!! The final step was to supply and fit a new part, for which I went back to Will-i-am (as plumbing element). William went out of his way to get all this work done on the same day (post-electrician visit), helping minimise disruptions, as well as time without heating.Very clear about pricing and invoicing. I felt well informed every step of the way. Their engineers have experience with servicing & repairing HIU's, which is still tricky to find in London. I was recommended this company via a neighbour and would happily recommend to others.
RMartinez
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Great work
William and his team were able to move a boiler with little bother, They also discovered and fixed two gas leaks whilst on site. 11/10 would recommend.
Nevermore99
Posted on 15/02/2018
, work completed 15/02/2018
Recommended
Effortless fix
Will took our call on a Sunday evening and came out and fixed our broken boiler when most folks would be turning in for the night. Besides fixing the pressure in seconds, he also advised us on what to do if it happened again, and all with the most efficient and courteous service one could ask for. He'll be our go-to for all future calls from now on.
DavidPaw
Posted on 18/02/2018
, work completed 18/02/2018
Recommended
Burst pipe! no problem.
An easy, reliable, transparent plumbing service from the moment we requested an appointment. Will I Am is how a plumbing service should be. Sean and Aaron were friendly, courteous and professional. They quickly stopped the problem (burst pipe) by efficiently locating the water supply and then described in detail the work to remedy the problem and also stop it from happening again in the future. They were patient with our questions. As a bonus, they also inadvertently fixed our water pressure issue when Sean serviced the mains. I wouldn't hesitate to use them again.
pancakestack
Posted on 06/03/2018
, work completed 06/03/2018
Recommended
Great Service & Very Efficient
I would highly recommend Will I Am Plumbing - we had a leak in our water tank's expansion vessel, which needed to be removed and replaced ASAP. Will was able to come over and carry out the work the same day as the issue was reported, and the work was carried out to a very high standard.
Fred Sugden
Posted on 06/02/2018
, work completed 06/02/2018
Recommended
Many thanks for the work
Many thanks for the work, as always excellent service and all up and running again - thank you.
Guy Nicholson
Posted on 30/03/2018
, work completed 30/03/2018
Recommended
Great communication, excellent work
Excellent communication. Rates clear up front. Willing to look at photos and suggest a part which I then bought because it was cheaper that way. Came on time to fit the part. Professional, clear explanation. one of the best tradesperson experiences I have had.
John Horsfield-Bradbury
Posted on 27/06/2018
, work completed 27/06/2018
Recommended
Great work
Needed to find and fix a leak. Paul was friendly, explained everything he was doing and why. Good job. Will use again when needed.
Customer in Greater London
Posted on 22/07/2019
, work completed 20/07/2019
Recommended
Toilet flush fixed fast!
I've used Will I Am several times before and was once again really pleased with the service. Will's team turned up on time and completed the work (a broken toilet flush) quickly and neatly. After I reported a small snag Will himself came back the next day to correct the problem with no additional charge. An excellent experience!
Customer in Greater London
Posted on 23/07/2019
, work completed 17/07/2019
Recommended
Excellent services
Highly recommended, I was very satisfied with the services received. William was quick to respond and managed to sort out the issue within 24 hours. Also Paul, the engineer provided a thorough report of the issue, what was fixed and also backed up by before/after photos which was useful since the property is let out so I did not have to get involved too much. Will definitely use again in the future. Thanks.
Customer in Greater London
Posted on 19/05/2019
, work completed 15/05/2019
Recommended
Excellent prompt service
Contacted Will I Am about possible leak after reading the reviews on here. Prompt response appt made for next day with Joe. He arrived, he sorted in 45 mins! V pleased with service and work. Would definitely use again
Customer in Greater London
Posted on 01/09/2019
, work completed 28/08/2019
Recommended
Happy customer
William has recently carried out the annual gas safety test and boiler service. I have found this company to be courteous, helpful and quick to respond so I am very happy to recommend their service.
Customer in Greater London
Posted on 11/09/2019
, work completed 06/09/2019
Recommended
Radiator flush and nest installation
The team turned up on time, got straight to work and carried out the job quickly and efficiently. They were polite and kept me informed on progress. Cost was as per quotation.
Customer in Greater London
Posted on 28/01/2020
, work completed 24/01/2020
Recommended
Toilet leak and bowl replaced
I have used firm a few times and always found them courteous and reliable. Work unexpectedly complicated but completed in good time.
Customer in Greater London
Posted on 05/11/2019
, work completed 01/11/2019
Recommended
New Hot Water System
Excellent service from William and the team fitting hot water cylinder. Would recommend they were professional and tidy and knowledgeable
Rupert in Greater London
Posted on 26/03/2020
, work completed 25/03/2020
Recommended
Work always to the highest standard
I have used Will I Am Plumbing and Heating Limited a number of times and wouldn't use any one else. The engineers are always efficient, communicative and polite. Work is completed efficiently and to a very high standard, with the engineers always leaving the place spotless after they've gone.
Customer in Greater London
Posted on 17/02/2020
, work completed 17/02/2020
Recommended
Very straightforward service
Came at short notice on the weekend, did a professional job for a fair fee, was a nice straightforward gent.
Customer in Greater London
Posted on 27/06/2020
, work completed 27/06/2020
Recommended
Excellent service - honest, efficient
Will came to investigate a leak from boiler. Careful investigation led to comprehensive email advice supported by photos. Options honestly presented. I decided on a new boiler. Installed within a week of initial visit. All visits were on time. Work carried out efficiently and tidily at the quoted price. All staff courteous and friendly. Communication by email always excellent. I will not hesitate to use this firm again.
Customer in Greater London
Posted on 04/11/2020
, work completed 04/11/2020
Recommended
Fixing leaking supply pipe
Ryan & Jake did a great job of fixing my leaking water pipe - they quickly diagnosed the problem and then fitted a new section of copper pipe, which has worked a treat. And all done within an hour. Highly recommended!
Customer in Greater London
Posted on 09/12/2020
, work completed 08/12/2020
Recommended
Prompt and efficient service
William responded very quickly to my emails requesting a quote for replacing our bathroom taps due to a leak. On the day Ryan and Jake did a very good job of replacing our sink and bath taps. They gave useful advice and tidied up afterwards.
Customer in Greater London
Posted on 23/11/2020
, work completed 05/11/2020
Recommended