Excellent emergency call out
We had a leak from a pressure release valve on our hot water cylinder in our roof on Easter Sunday in the middle of the Covid crisis. William asked for photos or a video on WhatsApp and gave a quote and a time just 2 hours later. Turned up exactly on time, full mask, gloves and plastic overshoes. Isolated leak, opened up pipes and showed me what was wrong. 20 minutes later had done a temporary fix that will get us through until a new part comes in. Left house clean and tidy. Thoroughly impressed by professionalism, cleanliness and ability to inspire confidence by explaining what had gone wrong and why, and how it should be fixed.
Customer in Greater London
Posted on 12/04/2020
, work completed 12/04/2020
Recommended
Tap replacement
I emailed Will I Am regarding a leaking tap, and had a response within an hour, offering to order a tap that evening and he was able to pop round the next day. The work took no time at all and he was extremely diligent and tidy. I've used him before and would always go to him first for any plumbing help. Thanks!
Customer in Greater London
Posted on 01/04/2020
, work completed 01/04/2020
Recommended
New Hot Water System
Excellent service from William and the team fitting hot water cylinder. Would recommend they were professional and tidy and knowledgeable
Rupert in Greater London
Posted on 26/03/2020
, work completed 25/03/2020
Recommended
Excellent service
I have used Will I Am on a few occasions now; to install a new boiler, supply a gas safety certificate and replace a shower cartridge. They offer competitive pricing and the service is always fantastic. All of the engineers are reliable and punctual and I would highly recommend them to anyone!
Customer in Greater London
Posted on 20/02/2020
, work completed 29/01/2020
Recommended
Work always to the highest standard
I have used Will I Am Plumbing and Heating Limited a number of times and wouldn't use any one else. The engineers are always efficient, communicative and polite. Work is completed efficiently and to a very high standard, with the engineers always leaving the place spotless after they've gone.
Customer in Greater London
Posted on 17/02/2020
, work completed 17/02/2020
Recommended
Radiator flush and nest installation
The team turned up on time, got straight to work and carried out the job quickly and efficiently. They were polite and kept me informed on progress. Cost was as per quotation.
Customer in Greater London
Posted on 28/01/2020
, work completed 24/01/2020
Recommended
Toilet and basin drain repair
Very satisfied, good communication, team turned up on time and work carried out well by decent plumbers.
Customer in Greater London
Posted on 19/01/2020
, work completed 16/01/2020
Recommended
TRV replaced
Second time of using. Easy to book a visit. Good, thorough work done (by Paul) in replacing TRV and ensuring system balanced and working well. Will happily use again.
Customer in Greater London
Posted on 15/01/2020
, work completed 14/01/2020
Recommended
Boiler problem
Very fast emergency call-out. Identified the problem straight away and fixed within 10 minutes. Polite, professional and highly recommended.
Customer in Greater London
Posted on 14/01/2020
, work completed 13/01/2020
Recommended
Leaking towel rail fixed
William sent Paul to fix the leak. Conscientious work, very tidy. New valves fitted efficiently. Good value.
Customer in Greater London
Posted on 08/12/2019
, work completed 06/12/2019
Recommended
New boiler installed
Professional and thorough approach from initial contact through the first visit to diagnose the problems with central heating boiler and then a quick/efficient installation of new boiler and controls. Also gave a thorough clean to old and (very) clogged radiators. Came back to make sure balance radiators and make sure everything working smoothly. A good experience. Will use this company again.
Customer in Greater London
Posted on 07/11/2019
, work completed 30/10/2019
Recommended
Professional outfit, would use again.
Replaced a broken stopcock in under an hour. Standard pricing for London, courteous and helpful plumber, charged a fair price for the replacement parts. Invoice with bank transfer rather than messing about with cards and cash. Would use again.
Customer in Greater London
Posted on 06/11/2019
, work completed 06/11/2019
Recommended
Toilet leak and bowl replaced
I have used firm a few times and always found them courteous and reliable. Work unexpectedly complicated but completed in good time.
Customer in Greater London
Posted on 05/11/2019
, work completed 01/11/2019
Recommended
Great plumbing job
Will I Am was fantastic (as always - we've used them several times before) punctual, courteous and sorted the problem out quickly and cheaply.
Customer in Greater London
Posted on 27/09/2019
, work completed 26/09/2019
Recommended
Happy customer
William has recently carried out the annual gas safety test and boiler service. I have found this company to be courteous, helpful and quick to respond so I am very happy to recommend their service.
Customer in Greater London
Posted on 11/09/2019
, work completed 06/09/2019
Recommended
Excellent prompt service
Contacted Will I Am about possible leak after reading the reviews on here. Prompt response appt made for next day with Joe. He arrived, he sorted in 45 mins! V pleased with service and work. Would definitely use again
Customer in Greater London
Posted on 01/09/2019
, work completed 28/08/2019
Recommended
A return visit
Joe and Ryan visited me for a second time that had no reflection on their original work in clearing a blocked kitchen sink that required changing pipe work and creating a better fall to the main waste water pipe - this recent visit confirmed the problem may be a fault elsewhere in the building. The plumbers did all that was asked of them efficiently, effectively and courteously. I have no problem in recommending them very highly.
Malcolm, Greater London
Posted on 10/08/2019
, work completed 08/08/2019
Recommended
Excellent service
Another company told me my faulty boiler had to be replaced. Will-I-am came to quote. They were prompt professional and took tome to explain my options. They said the boiler could be repaired. I got a report with photos the same day. I was given a 20% discount on the diagnostic visit. They sourced the parts for my 17 yr old boiler and came and fixed it the day after my quote. The whole thing with both visits cost £300 instead of 3-4000 for replacement. I have lovely hot water again. Highly recommend
Clare, Greater London
Posted on 10/08/2019
, work completed 09/08/2019
Recommended
Excellent service!
Excellent service. From the initial contact through to the completed job I was very happy. Highly recommended.
Customer in Greater London
Posted on 08/08/2019
, work completed 08/08/2019
Recommended
Toilet flush fixed fast!
I've used Will I Am several times before and was once again really pleased with the service. Will's team turned up on time and completed the work (a broken toilet flush) quickly and neatly. After I reported a small snag Will himself came back the next day to correct the problem with no additional charge. An excellent experience!
Customer in Greater London
Posted on 23/07/2019
, work completed 17/07/2019
Recommended
Great work
Always quick to respond and resolve any issues. Gives detailed feedback and breakdown of service. Wouldn't call anyone else!
Customer in Greater London
Posted on 23/07/2019
, work completed 22/07/2019
Recommended
Great work
Needed to find and fix a leak. Paul was friendly, explained everything he was doing and why. Good job. Will use again when needed.
Customer in Greater London
Posted on 22/07/2019
, work completed 20/07/2019
Recommended
Excellent plumber
I found a leak in my airing cupboard. I e-mailed some photos and one of William's team came the next day to see exactly what the problem was. The day after, the part causing the problem was replaced and the leak has now stopped. Everything was explained, the work was done quickly and efficiently. Both visits were on time and no mess was left. I've used William before. I am so glad I found him because I trust him (and his team) completely. I would recommend him, without any hesitation.
Customer in Greater London
Posted on 21/07/2019
, work completed 17/07/2019
Recommended
Leaking lavatory
Arrived within agreed time. The work was carried out efficiently and tidily and the price charged was in accordance with what had been quoted.
Customer in Greater London
Posted on 18/07/2019
, work completed 17/07/2019
Recommended
Excellent service from Will I Am Plumbing
Excellent service from Will I Am Plumbing, appointment arranged at very short notice with Will - was flexible to both come urgently, and at a time which suited me; Joe was friendly, efficient and competent - repairing our leaking pipe quickly. Very happy, would recommend.
Customer in Greater London
Posted on 23/05/2019
, work completed 22/05/2019
Recommended