Excellent
Ryan came early and was efficient and capable. I needed cartridge replacement on two taps and he had a variety of fitting with him so although I had been unable to give the name of the taps or parts required he was able to do the work within 40 minutes. He explained everything clearly and was polite and a pleasure to employ. William had arranged for the visit at my earliest convenience and the whole experience was a model in professional business. The price was reasonable. I loved that there was no mention of previous workmen's incompetence (!) or issues around parking (not simple in my area) - just allowed me to get on with my day calmly whilst he got on with his. Great! delighted to recommend.
Customer in Greater London
Posted on 08/07/2021
, work completed 06/07/2021
Recommended
Annual Service and Safety Certificate
I have used Will I Am for several years now and I have always found him to be very helpful while arranging visits as well polite, tidy and informative on-site documenting the work done at very reasonable rates. I am very happy to recommend him and his team.
Customer in Greater London
Posted on 27/08/2021
, work completed 27/08/2021
Recommended
Amazing service
William & his team are very kind and very professional. I asked them to do my annual boiler service & gas safety check. The way they work is clean and proper. They took photographs of each step and gave me a proper report the next day. Amazing service!
Customer in Greater London
Posted on 04/11/2021
, work completed 03/11/2021
Recommended
Full service of unvented hot water cylinder
I contacted Will i am online, a simple process, asking for advice on a slight leak from the pressure relief valve on an unvented hot water cylinder. Will suggested that the cylinder be serviced and if a part was found to be faulty, he would quote. The service visit was booked quickly for the next day. Joe and Fabio turned up the next day, well on time, inspected the cylinder and made a number of recommendations, including advising on the warranty period. At the end of the visit I received a detailed report and subsequently quotations for replacement of the valve, if it was subsequently found necessary to replace it. I was very impressed with the ease of booking the appointment, the care and attention given to the service, the friendly and approachable team who carried out the work, the final report and the overall price and would warmly recommend Will i am to other Which readers.
Customer in Greater London
Posted on 09/11/2021
, work completed 04/11/2021
Recommended
Old boiler given a longer lease
Our very old Biasi boiler has been given a longer lease. The Central Heating engineer serviced our boiler to keep it running smoothly for a bit longer. Clear communication. Extremely professional, punctual and competent!
Customer in Greater London
Posted on 21/01/2022
, work completed 09/12/2021
Recommended
Great advice
I didn't have the opportunity to use the service - but I was offered excellent advice that lead me to solve my problem at low cost, and saved me from spending thousands of pounds on a new boiler installation (prematurely). William took the time to review the case, spoke to me on the phone and email, and finally offered cost effective solution which didn't involve using his services. I'm very grateful, and will use the service in the future if an opportunity arises.
Customer in Greater London
Posted on 16/12/2021
(Reviewer did not use service)
Recommended
Efficient
William and team are so efficient and trustworthy - I have called them for help a few times and they have never let me down. I am happy to recommend them.
Customer in Greater London
Posted on 26/04/2023
, work completed 26/04/2023
Recommended
Very professional plumbing service
I've had many plumbers come to my flat to do plumbing work and Will I Am has been by far the best one. The appointment was booked quickly, they arrived on time, quickly identified my water pressure problem and managed to fix it within an hour. I was very impressed as plumbers are normally very difficult to reach and often postpone your appointment. If I ever need a plumber again I'll definitely be calling William.
Customer in Greater London
Posted on 02/06/2024
, work completed 29/05/2024
Recommended
Great local plumbing company
Used will i am for a blocked kitchen sink issue we had after being recommended them by a neighbour. They were great at responding on the chat and booking us a next day appointment. The plumber who visited was very professional and knowledgeable. He fixed the problem with no extra charges. I will definitely use them again next time I have a plumbing issue and would highly recommend.
Customer in Greater London
Posted on 27/04/2025
, work completed 25/04/2025
Recommended
Excellent
Quick, efficient, very informative, reliable and good value for money. Everything I was looking for in a plumber.
Richard
Posted on 18/04/2016
, work completed 18/04/2016
Recommended
Replace faulty ballcock
I am really impressed with the efficiency, and speed with which the job was identified and dealt with, and whilst attending to the problem another issue was observed and I was given full details, so that I have been able to have this dealt with and any resulting problems occurring from this have been stopped. I would highly recommend Will for any plumbing issues.
Juliet
Posted on 20/01/2017
, work completed 20/01/2017
Recommended
Very professional and ethical. A+ service.
William and his team have completed various plumbing tasks for me over 2016. From washing out the existing heating system to help it function properly, to replacing radiators, showers and taps, I have always felt informed about the process and risks involved. Workmanship is excellent and any questions I have had have been fully addressed with the risks and opportunities outlined to help me make the best decisions. In a specialty that can suffer from inconsistent service and poor workmanship, William and his team are excellent in every way. Noelle, ARB registered architect, Bow, London,E3
Which? Trusted Traders Consumer
Posted on 08/12/2016
, work completed 08/12/2016
Recommended
Gas Leak
I had to call William up on a Sunday to discuss my gas leak. He clearly explained my options and was very responsive to subsequent communications. He was super reliable - turning up when he said he would and phoning when he was half an hour away. Resolved my issue and allowed me to have a warm house again. I get the impression he is a solid decent tradesman.
Averil
Posted on 27/04/2016
, work completed 27/04/2016
Recommended
Boiler, megaflo & underfloor heating installation
Will installed a boiler, megaflo system and underfloor heating in my new house. I highly commend him for the effort he took to ensure that my jobs were completed to the highest quality in a timely manner. He is reliable, easy to get hold of, and was incredibly patient in answering all my questions. Simply put, Will is the most professional, knowledgeable and trustworthy plumber I have ever encountered. I cannot recommend Will enough, and I am sure, like me, you will never consider using another plumber again!
Which? Trusted Traders Consumer
Posted on 08/05/2016
, work completed 08/05/2016
Recommended
Megaflo repair
Great communication, work was carried out very quickly and to a high standard. I shall be using them again and would definitely recommend to others
Willnel
Posted on 15/11/2016
, work completed 15/11/2016
Recommended
Quick response and professional, friendly engineers
William responded very quickly and clearly to my request for a quote, and was able to book us in for the next day. His engineers who came out were very friendly and professional, and talked me through everything they were doing. We thought the price was very fair and the engineers were careful to stick to the quote and not go over time. We'll definitely cal William again next time we have plumbing issues.
AJCJ123
Posted on 13/02/2017
, work completed 13/02/2017
Recommended
Great communication and good work
William came to our rescue when a different plumber walked out on a boiler installation. We were very impressed with William's excellent communication - he responded quickly and was clear, fair and polite throughout the process. The quality of the work seems to be excellent. We are very glad that we found William and his team and hope to work with them again.
sonrisa
Posted on 25/03/2017
, work completed 25/03/2017
Recommended
Prompt,thorough and Professional
Replaced a damaged bath for me within 24 hours of requesting the work. Excellent job. Fair price. Highly recommended
jbmurray42
Posted on 11/04/2017
, work completed 11/04/2017
Recommended
Nest installation
Prompt, helpful and tidy. Highly recommend.
2011-03-28 17:20:51.253
Posted on 29/06/2017
, work completed 29/06/2017
Recommended
Awesome plumber
Sorted all my plumbing issue quickly and easily
Pippa Tunstall
Posted on 22/09/2017
, work completed 22/09/2017
Recommended
Change of elements on immersion boiler
Very professional. Completed the work within a couple of days of me contacting them. Great service. Would use them again
ek1390
Posted on 24/11/2017
, work completed 24/11/2017
Recommended
Great work
Very polite, efficiant and tidy.
Oliver Knapp
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
great service
Great service, great job and a good price, I highly recommend this company.
annette
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
5 Star Service
Prior to booking all email communication was handled promptly and in depth. Will was booked in for 11am - 1pm slot. He called before hand to see if it was okay to come earlier which was perfect for me. He completed his work efficiently and took time to explain the outcome of his diagnostics and all my options and possible consequences. Very courteous and explained everything in a easy to understand way. Within half an hour of him departing he emailed a report of his findings. Very pleased with this tradesman and will definitely use again.
Juzzee
Posted on 05/02/2018
, work completed 05/02/2018
Recommended
Excellent
William was responsive, professional and did a fantastic job. Recommended
Kiri pizer
Posted on 13/01/2018
, work completed 13/01/2018
Recommended