Endorsed by Which?

Will I Am Plumbing and Heating Limited

5.0

238 Reviews

Opening Hours
Today -
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

To request an appointment please fill in the online booking form below: (copy and paste onto website address tab)

https://go.servicem8.com/request_booking?uuid=05d8cac4-7b0a-4bc1-baa5-904fbdbc9aeb

We provide professional and excellent plumbing and gas works around all areas of London. (Gas Registration Number: 523408).

Our engineers are highly skilled registered professionals delivering outstanding quality services on all plumbing and gas works in accordance with the national standards and relevant building regulations.

All plumbing and gas works are done to a very high standard, using the latest and most efficient range of tools to complete all our work. At our jobs, we take great considerations of all our clients properties.

Contact me on 07851 49947

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas emergencies
    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Gas installers

  • More Services

    • all plumbing and gas maintenance and repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
238 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
Ryan came early and was efficient and capable. I needed cartridge replacement on two taps and he had a variety of fitting with him so although I had been unable to give the name of the taps or parts required he was able to do the work within 40 minutes. He explained everything clearly and was polite and a pleasure to employ. William had arranged for the visit at my earliest convenience and the whole experience was a model in professional business. The price was reasonable. I loved that there was no mention of previous workmen's incompetence (!) or issues around parking (not simple in my area) - just allowed me to get on with my day calmly whilst he got on with his. Great! delighted to recommend.
Customer in Greater London Posted on 08/07/2021 , work completed 06/07/2021
Annual Service and Safety Certificate
Customer Service
Quality
Value
I have used Will I Am for several years now and I have always found him to be very helpful while arranging visits as well polite, tidy and informative on-site documenting the work done at very reasonable rates. I am very happy to recommend him and his team.
Customer in Greater London Posted on 27/08/2021 , work completed 27/08/2021
Amazing service
Customer Service
Quality
Value
William & his team are very kind and very professional. I asked them to do my annual boiler service & gas safety check. The way they work is clean and proper. They took photographs of each step and gave me a proper report the next day. Amazing service!
Customer in Greater London Posted on 04/11/2021 , work completed 03/11/2021
Full service of unvented hot water cylinder
Customer Service
Quality
Value
I contacted Will i am online, a simple process, asking for advice on a slight leak from the pressure relief valve on an unvented hot water cylinder. Will suggested that the cylinder be serviced and if a part was found to be faulty, he would quote. The service visit was booked quickly for the next day. Joe and Fabio turned up the next day, well on time, inspected the cylinder and made a number of recommendations, including advising on the warranty period. At the end of the visit I received a detailed report and subsequently quotations for replacement of the valve, if it was subsequently found necessary to replace it. I was very impressed with the ease of booking the appointment, the care and attention given to the service, the friendly and approachable team who carried out the work, the final report and the overall price and would warmly recommend Will i am to other Which readers.
Customer in Greater London Posted on 09/11/2021 , work completed 04/11/2021
Old boiler given a longer lease
Customer Service
Quality
Value
Our very old Biasi boiler has been given a longer lease. The Central Heating engineer serviced our boiler to keep it running smoothly for a bit longer. Clear communication. Extremely professional, punctual and competent!
Customer in Greater London Posted on 21/01/2022 , work completed 09/12/2021
Great advice
I didn't have the opportunity to use the service - but I was offered excellent advice that lead me to solve my problem at low cost, and saved me from spending thousands of pounds on a new boiler installation (prematurely). William took the time to review the case, spoke to me on the phone and email, and finally offered cost effective solution which didn't involve using his services. I'm very grateful, and will use the service in the future if an opportunity arises.
Customer in Greater London Posted on 16/12/2021 (Reviewer did not use service)
Efficient
Customer Service
Quality
Value
William and team are so efficient and trustworthy - I have called them for help a few times and they have never let me down. I am happy to recommend them.
Customer in Greater London Posted on 26/04/2023 , work completed 26/04/2023
Very professional plumbing service
Customer Service
Quality
Value
I've had many plumbers come to my flat to do plumbing work and Will I Am has been by far the best one. The appointment was booked quickly, they arrived on time, quickly identified my water pressure problem and managed to fix it within an hour. I was very impressed as plumbers are normally very difficult to reach and often postpone your appointment. If I ever need a plumber again I'll definitely be calling William.
Customer in Greater London Posted on 02/06/2024 , work completed 29/05/2024
Great local plumbing company
Customer Service
Quality
Value
Used will i am for a blocked kitchen sink issue we had after being recommended them by a neighbour. They were great at responding on the chat and booking us a next day appointment. The plumber who visited was very professional and knowledgeable. He fixed the problem with no extra charges. I will definitely use them again next time I have a plumbing issue and would highly recommend.
Customer in Greater London Posted on 27/04/2025 , work completed 25/04/2025
Excellent
Customer Service
Quality
Value
Quick, efficient, very informative, reliable and good value for money. Everything I was looking for in a plumber.
Richard Posted on 18/04/2016 , work completed 18/04/2016
Replace faulty ballcock
Customer Service
Quality
Value
I am really impressed with the efficiency, and speed with which the job was identified and dealt with, and whilst attending to the problem another issue was observed and I was given full details, so that I have been able to have this dealt with and any resulting problems occurring from this have been stopped. I would highly recommend Will for any plumbing issues.
Juliet Posted on 20/01/2017 , work completed 20/01/2017
Very professional and ethical. A+ service.
Customer Service
Quality
Value
William and his team have completed various plumbing tasks for me over 2016. From washing out the existing heating system to help it function properly, to replacing radiators, showers and taps, I have always felt informed about the process and risks involved. Workmanship is excellent and any questions I have had have been fully addressed with the risks and opportunities outlined to help me make the best decisions. In a specialty that can suffer from inconsistent service and poor workmanship, William and his team are excellent in every way. Noelle, ARB registered architect, Bow, London,E3
Which? Trusted Traders Consumer Posted on 08/12/2016 , work completed 08/12/2016
Gas Leak
Customer Service
Quality
Value
I had to call William up on a Sunday to discuss my gas leak. He clearly explained my options and was very responsive to subsequent communications. He was super reliable - turning up when he said he would and phoning when he was half an hour away. Resolved my issue and allowed me to have a warm house again. I get the impression he is a solid decent tradesman.
Averil Posted on 27/04/2016 , work completed 27/04/2016
Boiler, megaflo & underfloor heating installation
Customer Service
Quality
Value
Will installed a boiler, megaflo system and underfloor heating in my new house. I highly commend him for the effort he took to ensure that my jobs were completed to the highest quality in a timely manner. He is reliable, easy to get hold of, and was incredibly patient in answering all my questions. Simply put, Will is the most professional, knowledgeable and trustworthy plumber I have ever encountered. I cannot recommend Will enough, and I am sure, like me, you will never consider using another plumber again!
Which? Trusted Traders Consumer Posted on 08/05/2016 , work completed 08/05/2016
Megaflo repair
Customer Service
Quality
Value
Great communication, work was carried out very quickly and to a high standard. I shall be using them again and would definitely recommend to others
Willnel Posted on 15/11/2016 , work completed 15/11/2016
Quick response and professional, friendly engineers
Customer Service
Quality
Value
William responded very quickly and clearly to my request for a quote, and was able to book us in for the next day. His engineers who came out were very friendly and professional, and talked me through everything they were doing. We thought the price was very fair and the engineers were careful to stick to the quote and not go over time. We'll definitely cal William again next time we have plumbing issues.
AJCJ123 Posted on 13/02/2017 , work completed 13/02/2017
Great communication and good work
Customer Service
Quality
Value
William came to our rescue when a different plumber walked out on a boiler installation. We were very impressed with William's excellent communication - he responded quickly and was clear, fair and polite throughout the process. The quality of the work seems to be excellent. We are very glad that we found William and his team and hope to work with them again.
sonrisa Posted on 25/03/2017 , work completed 25/03/2017
Prompt,thorough and Professional
Customer Service
Quality
Value
Replaced a damaged bath for me within 24 hours of requesting the work. Excellent job. Fair price. Highly recommended
jbmurray42 Posted on 11/04/2017 , work completed 11/04/2017
Nest installation
Customer Service
Quality
Value
Prompt, helpful and tidy. Highly recommend.
2011-03-28 17:20:51.253 Posted on 29/06/2017 , work completed 29/06/2017
Awesome plumber
Customer Service
Quality
Value
Sorted all my plumbing issue quickly and easily
Pippa Tunstall Posted on 22/09/2017 , work completed 22/09/2017
Change of elements on immersion boiler
Customer Service
Quality
Value
Very professional. Completed the work within a couple of days of me contacting them. Great service. Would use them again
ek1390 Posted on 24/11/2017 , work completed 24/11/2017
Great work
Customer Service
Quality
Value
Very polite, efficiant and tidy.
Oliver Knapp Posted on 07/11/2017 , work completed 07/11/2017
great service
Customer Service
Quality
Value
Great service, great job and a good price, I highly recommend this company.
annette Posted on 07/11/2017 , work completed 07/11/2017
5 Star Service
Customer Service
Quality
Value
Prior to booking all email communication was handled promptly and in depth. Will was booked in for 11am - 1pm slot. He called before hand to see if it was okay to come earlier which was perfect for me. He completed his work efficiently and took time to explain the outcome of his diagnostics and all my options and possible consequences. Very courteous and explained everything in a easy to understand way. Within half an hour of him departing he emailed a report of his findings. Very pleased with this tradesman and will definitely use again.
Juzzee Posted on 05/02/2018 , work completed 05/02/2018
Excellent
Customer Service
Quality
Value
William was responsive, professional and did a fantastic job. Recommended
Kiri pizer Posted on 13/01/2018 , work completed 13/01/2018