Recommended!
William and team completed the work thoroughly (Gas safety, power flush and new basin waste) and also made some good recommendations in their report. Good communication and friendly service, they also started work early to fit in with our schedule. Highly recommend these guys for plumbing and gas work.
Mark Curran
Posted on 20/02/2018
, work completed 20/02/2018
Recommended
If only all plumbers were this easy
Needed a small job of taking off a radiator while I decorated the room, and then putting back at a later date. William was very accommodating, transparent and did a good job. They were slightly more expensive than some plumbers, but I would not hesitate for a second to recommend or use them again. Total peace of mind. Thanks!
Adandec
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Great work & good communication (boiler replacement)
When I called William after my boiler broke, he quickly sent an engineer to have a look at my installation to give me a quote for the repair. As it was an old and a little strange installation, he came back himself to have a second look at it and gave me a detailed diagnostic of the problem, the works that needed to be carried, and a quote, patiently explaining to me all the details on the phone. As I was abroad when this happened, William really made communication easy with me, communicating via emails and phone calls as well as directly with my tenant. Therefore, it was easy to book the repair, even while not being in London myself. In order to make sure the works could be finished by the date he gave me (it was a two days job), he came two days before to install the scaffolding and prepare everything for the repair. William and his engineers explained well everything to my tenant and I, they were very courteous, on time, and left the apartment very clean after they finished the works. My new boiler works perfectly and it has been quite a relief to have these works running that smoothly as it was a little bit stressful to deal with a broken boiler from abroad. I chose Will I Am Plumbing and Heating Ltd based on the quality of the reviews I read on them online and I am very happy with the work they have done. I will keep using them from now on and would recommend them to everyone.
Ms Hay
Posted on 12/10/2018
, work completed 12/10/2018
Recommended
5 star plumbing
I had a silly issue with my boiler and will i am Plumbing literally saved my life. As a student on a budget looking for a quick fix and a safe service, I couldn't ask for anything more. I feel so incredibly lucky to have found these guys! They are kind and attentive. Highly recommended.
Customer in Greater London
Posted on 30/11/2018
, work completed 30/11/2018
Recommended
Another Voice for Wil I Am
Great service from Wil I Am. Plumber, Joe, was fast, efficient, friendly and courteous. The kitchen sink waste and pipework was in dire need of replacement and it was all done with a minimum of fuss, mess or to-ing and fro-ing. I recommend this fine company very highly.
Customer in Greater London
Posted on 19/03/2019
, work completed 18/03/2019
Recommended
Boiler problem
Very fast emergency call-out. Identified the problem straight away and fixed within 10 minutes. Polite, professional and highly recommended.
Customer in Greater London
Posted on 14/01/2020
, work completed 13/01/2020
Recommended
Very efficient service
Very efficient service. Had a drain blockage and leak on a Sunday. My query was responded to almost immediately when sent in via their website with a detail outline of work that maybe needed and prices. Subsequently attended the property when agree, carried out the necessary work, cleaned up and provided a clear report with photos. Very efficient throughout the whole process. Thank you.
Customer in Greater London
Posted on 30/06/2020
, work completed 29/06/2020
Recommended
Outstanding Service
On Sunday, the coldest day of the year so far, one of my radiators exploded. This morning, Wednesday, engineer Ryan and apprentice Jayvian turned up at 8.30 am sharp to replace it. Super-efficient, professional, tidy and friendly, they stripped out the 30-year-old radiator and replaced it with a new one sourced by Will I AM - all before midday. Outstanding service all round matched by a very reasonable fee. Owner William has been awesome from the start. As the old expression goes, I can't rate them highly enough. Plus all work is apparently guaranteed for one year.
Customer in Greater London
Posted on 01/12/2021
, work completed 01/12/2021
Recommended
New boiler
Really professional service. Installed a new boiler (which involved some additional pipework and adding a new flue). Clean, on time, friendly.
Customer in Greater London
Posted on 15/12/2018
, work completed 14/12/2018
Recommended
Excellent emergency call out
We had a leak from a pressure release valve on our hot water cylinder in our roof on Easter Sunday in the middle of the Covid crisis. William asked for photos or a video on WhatsApp and gave a quote and a time just 2 hours later. Turned up exactly on time, full mask, gloves and plastic overshoes. Isolated leak, opened up pipes and showed me what was wrong. 20 minutes later had done a temporary fix that will get us through until a new part comes in. Left house clean and tidy. Thoroughly impressed by professionalism, cleanliness and ability to inspire confidence by explaining what had gone wrong and why, and how it should be fixed.
Customer in Greater London
Posted on 12/04/2020
, work completed 12/04/2020
Recommended
Timely and professional gas leak repair
I booked Will to fix a gas leak. He was able to make a next day appointment, was punctual and very professional. He took appropriate Covid precautions. The work was done quickly and to a high standard. I would recommend him wholeheartedly for similar work.
Chris
Posted on 16/04/2020
, work completed 15/04/2020
Recommended
Bath leak fixed quickly and efficiently
We were able to see Will the day after discovering a severe leak under our bath. He was prompt, very responsive to questions beforehand, and fixed the leak quickly. We were struck by how efficient and mindful of the cost of his time he was, and also by how clearly he set out what he was doing, and consulted us where appropriate. He made a point of making sure any questions we had were answered, and gave us detailed advice on post-repair actions to mitigate leak damage and follow-up issues. He followed his visit with a detailed email setting out what he'd found and repaired, complete with photos. Highly recommended.
Customer in Greater London
Posted on 31/05/2020
, work completed 30/05/2020
Recommended
Great experience from start to finish
We had a fantastic experience from start to end with will i am. I contacted William through Checkatrade on a Monday evening (11pm) and had someone coming to move our radiator on Wednesday morning. He was really responsive throughout, the work carried out was really good quality and afterwards Will followed up with a very detailed email with photos of the work done. Would 100% use again.
Customer in Greater London
Posted on 21/10/2020
(Reviewer did not use service)
Recommended
Excellent work
William is fantastic. Would highly recommend. He is quick to reply to emails or phone calls. Gives a quote and invoices for that amount. Turns up when he says he will. Happy to explain things to you in a way you would understand. And a really nice person as well. What more could you ask for?!
Customer in Greater London
Posted on 14/10/2020
, work completed 14/10/2020
Recommended
Professional and dilligent - great engineers
I just wanted to say what a great experience having William's firm do my leak investigation and repair job. He's hired tradesmen who like what they do and are good at what they do, which is great. On top of that, he's created a fantastic professional outfit (the speedy response, the notes, the pictures, etc.) which is a breath of fresh air.
Romjan in Greater London
Posted on 22/07/2021
, work completed 23/06/2021
Recommended
Fast, meticulous, recommended!
I had a reply back to my initial query (about my broken tap that needed replacing), on a Friday night, within a few minutes. By midday on Monday, job done and a big load off my mind! I was super impressed by the speed that everything got sorted, as well as the meticulousness and care Fabio (the plumber) took when doing the job! I'd recommend the service to anyone in my area and certainly plan to call them first if I need any plumbing help in future!
Customer in Greater London
Posted on 06/04/2022
, work completed 04/04/2022
Recommended
simple job well done
a simple job to do, but the team came out within 24 hours, dealt with it quickly, at an affordable rate
Customer in Greater London
Posted on 30/05/2022
, work completed 27/05/2022
Recommended
Annual boiler services
The job was to undertake the annual service of two gas-fired domestic heating systems. As in the past the work was completed carefully, tidily, and promptly at the expected price.
Customer in Greater London
Posted on 04/05/2022
, work completed 03/05/2022
Recommended
Great service
I used the online form to report water flowing constantly into the cistern. Received a prompt response and they came the next day. He was efficient, friendly, and explained clearly what he was doing. I would certainly use them again.
Customer in Greater London
Posted on 16/12/2021
, work completed 14/12/2021
Recommended
Prompt and efficient service
Our washing machine would not work because suddenly hardly any water was coming through the pipe supplying it, plus what we thought was our mains stopcock under the kitchen sink had seized up. I sent on on-line query to William and within one and a quarter hours had a reply to say he could book the job in that day. Joe arrived on-site within the hour and quickly ascertained that it was the stopcock for the supply to the washing machine that had seized and was blocked. So Joe replaced that one with a lever type valve for easier usage and showed us where the mains stopcock was, which was working fine. Joe was a pleasant, energetic young man who made sure everything was working correctly and wrapped the job up within an hour, so our issue was resolved in only three hours from the initial query to William. Needless to say, we were very happy with the service from William and his team and to have the washing machine back working so quickly.
Customer in Greater London
Posted on 15/08/2023
, work completed 25/07/2023
Recommended
Reliable and professional service
I have used will i am Plumbing & Heating a few times for substantial repair works through to boiler servicing, and would highly recommend. It has always been easy to arrange appointments and William is quickly responsive to queries and making bookings. The team who have attended the jobs have always been excellent, arriving punctually, fully equipped with everything needed for the works there and then, working courteously and considerately with minimal mess and leaving the areas tidy. They have also always explained clearly what they are going to do and what they have done and why at the start and end of the job. Reports after the job are comprehensive with detailed photographs of the work done as a record. Really do recommend highly!
Customer in Greater London
Posted on 04/01/2024
, work completed 04/01/2024
Recommended
Always a great service
I always use William’s company for any plumbing and heating issues. Quick, reliable, high quality, friendly and good value.
Customer in Greater London
Posted on 13/05/2024
, work completed 13/05/2024
Recommended
Excellent service at a reasonable price!
We needed our sink waste disposal unit removed and had received some very high quotes. Because we are only here for a few days each month I thought it would be difficult getting a convenient time but William was able to fit us in within a few days of the first contact. The communication from him was exceptional, outlining clearly what would be done coupled with a very reasonable price. The plumbers, Ryan and Tom, were very punctual, friendly and professional. Having done the work they ensured that the kitchen was left clean and tidy. Within hours William had sent us photos of the work before and after should there be a need to get back to him. I fully recommend this company!
Customer in Greater London
Posted on 29/10/2024
, work completed 28/10/2024
Recommended
Waste disposal replacement
Excellent service yesterday from Jake and Cameron. I needed a replacement replacement Waste Disposal unit, Jake and Cameron from Will.I.am arrived on time and replaced the unit. Very clean tidy workers and very thorough testing before they left. I always use will.I.am plumbing services and would not hesitate to recommend this company for any plumbing job.
Customer in Greater London
Posted on 31/08/2024
, work completed 30/08/2024
Recommended
Reliable plumber/gas engineer
Very efficient prompt and tidy work. The speed of response was fantastic and quality of work excellent. I have used before for gas work and now for plumbing and very fast helpful service on both occasions.
Customer in Greater London
Posted on 22/08/2024
, work completed 09/08/2024
Recommended