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Trusted Traders

Will Stone Gas, Plumbing & Heating

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5.0

13 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a friendly family run local business providing Gas, Plumbing and Heating services in the Hampshire and Dorset Area.

Our aim has always been to deliver the highest level of care, consideration and service to our customers.

All of our engineers regularly attend training courses and have a combined experience of over 70 years in Bathrooms, Boilers, Under Floor Heating, Installations, Servicing and Repairs.

We are Worcester Accredited Installers and can offer you advice on troublesome boilers, heating systems, servicing, repairs, certification or installations.

We are GasSafe registered and Fully Insured.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Gas cooker installation
  • Bathroom fitters

    • Bathroom refurbishment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • More Services

    • lpg boilers

Customer reviews

5.0
13 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service!
Customer Service
Quality
Value
Boiler break down over a weekend to start with so no heating or hot water. Our answerphone message was returned very quickly and Will had us up and running with replacement parts all in good time. Further replacement parts had to be ordered. Returned as planned 48 hours later, fitted parts and requested our feedback to ensure all working well. Even after two updates on good working order from us, Will still asked to be kept further updated. Excellent service and attention by this company, including telephone updates from Dawn in the office to tell me Will was being delayed at his preceding job but still with an ETA for us to work to. What more could you ask for. Good communication is rare these days it seems but not with Will Stones company who I highly recommend. Altogether a very efficient team and I will most certainly use them again.
Bazalab Posted on 01/04/2020 , work completed 28/03/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/04/2020)
Thank you so much for your kind review ! We really appreciate you asking us to help you and pleased we could get you back up and running effectively. Best wishes Will & Team
Boiler replacement
Customer Service
Quality
Value
We had several quotes for the work and Will's company was the best. The work was carried out by Alex who was who was clean and tidy and kept going by the odd cup of tea and biscuit . The work was carried on time and on budget . What more can you ask for.
Andy, Hampshire Posted on 07/08/2019 , work completed 26/07/2019
A* from enquiry to completed job!
Customer Service
Quality
Value
I enquired about a boiler service, out of office hours & got a very speedy answer. Called & got booked in at a time convenient to me & my young family. Lee arrived on time & was friendly, informative & respectful of my home. Andy (electrician) had to be called in to check over a fault that conveniently started the day before the service, he came late one evening on his way home & located the problem. Another lovely guy came, speedily fixing the valve. After a couple of days it all starting playing up leaving us with No boiler at all. Again sent a message out of hours & was booked in first thing! Thank you so so very much, wonderful team :-)
Customer in Hampshire Posted on 15/04/2019 , work completed 15/04/2019
Great team of people - highly reccomended
Customer Service
Quality
Value
When we found a leak in our new house under the concrete Will and team gave a detailed quote and even though the time ran over which it took them they stuck to what they said and kept me informed with progress every day. They are people of their word and are extremely helpful, even trying to solutionise other problems which have come up since such as other pipes beginning to leak in the house. I would 100% recommend them to anyone else with plumbing needs!
Customer in Hampshire Posted on 24/01/2019 , work completed 16/05/2018
Good service
Customer Service
Quality
Value
Latest work they carried out for us was replace/install new boiler. All done to schedule, very quick, efficient and clean. Would whole heartedly recommend.
Maggie, Hampshire Posted on 16/08/2018 , work completed 16/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/08/2018)
Thank you for your kind review Maggie, and thanks for allowing us to assist with your new boiler installation.
Trustworthy, reliable, professional
Customer Service
Quality
Value
Finally I've found a plumbing and heating company I can trust to actually do a terrific job also. Fast, efficient service. Would and will definitely recommend and have been recommended! Thank you!
Clare, Hampshire Posted on 02/08/2018 , work completed 02/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/08/2018)
Thank you for your kind review Clare, much appreciated. Look forward to working with you in the future
Excellent customer service & professional
Customer Service
Quality
Value
Will Stone Plumbing give you excellent customer service & first class work. Would highly recommend & use for regular boiler service on our two properties.
Loraine, Hampshire Posted on 20/07/2018 , work completed 20/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/08/2018)
Thank you for your kind review Loraine, much appreciated !
Very efficient
Customer Service
Quality
Value
The repair of my shower was carried out very efficiently & with good humour. The entire process from contacting Mr Stowe, to completion, was conducted with good humour.
Anita, Hampshire Posted on 25/06/2018 , work completed 25/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/08/2018)
Thank you for your kind review Anita, its a pleasure working with you
Superb company
Customer Service
Quality
Value
Will Stone has carried out a number of plumbing jobs at our house over the last couple of years including replacing radiators, installing a new water pump, boiler servicing and repair. On every occasion, Will (or a member of his team) has done a superb job and been excellent value for money. They are incredibly reliable, always turn up on time and leave the house in a tidier state than they found it in! During the cold weather last winter, they also went above and beyond to ensure our heating was quickly restored to working order following a boiler break down. I could not recommend the team more highly and never hesitate to pass on their details to friends and family.
Anthony Brooks Posted on 20/06/2018 , work completed 20/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/06/2018)
Anthony, Thank you for your kind review, its been a pleasure working with you.
Great service
Customer Service
Quality
Value
Will Stone designed and fitted a new shower room and bathroom at my house. The quality of the work is outstanding, the guys turned up on time every day and were courteous and polite. They kept us informed along the way of their progress and the work was completed without any issues. They offered good advice on a few things I had not taken into consideration. From the full removal of both bathrooms to the installation of the bathroom furniture to the flooring and tiling it was a professional job all round. I would recommend you use Will and his team.
Which? Trusted Traders Consumer Posted on 07/06/2018 , work completed 07/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/06/2018)
Thank you for your kind review. Its a pleasure to be able to work with you on your bathroom project