Endorsed by Which?

Williams Electrics

5.0

72 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Based in Cardiff, Williams Electrics provides electrical services to domestic and industrial clients throughout Cardiff and the surrounding areas.

Although only established in 2009, the staff have many years of experience in the electrical/electronic industry.

Williams Electrics - all aspects of domestic, industrial electrical work, including replacement consumer units (fuse boards), house re-wiring, installing/changing light fixtures, additional sockets, external lighting, installation of power to garages and shed.

Please call to discuss the electrical work you need carried out in your home.

What we do

  • Electricians

    • Electrical installations
    • Electrical testing services
  • Lighting contractors

    • Outdoor lighting
    • LED lighting
    • Lighting LED upgrades
  • More Services

    • design and rewire of control panels
    • external lighting

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
72 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Another good job
Customer Service
Quality
Value
We have used Mark many times in the past - always on time and he leaves his workspace clean and tidy. He is our first choice electrician!
Customer in Cardiff Posted on 19/12/2024 , work completed 04/12/2024
First Class Service
Customer Service
Quality
Value
Mark delivered the perfect service, from start to finish. Contacted Mark on the back of super high reviews from my family. His communication from the start was exemplary: quick to reply and clear with his messaging. The work undertaken involved removing alarm systems, adding electrical sockets and updating existing electrics. Mark started the work promptly and finished within the pre-estimated timeframe. The finish is of the highest quality and we’re super pleased with the outcome. Mark’s friendly, yet professional demeanour put us at ease and overall, I can’t recommend his services highly enough. Massive thanks for your work!
Customer in Cardiff Posted on 28/11/2024 , work completed 28/11/2024
Second to none
Customer Service
Quality
Value
Simply the best.
Customer in Cardiff Posted on 30/09/2024 , work completed 16/09/2024
Excellent electrician
Customer Service
Quality
Value
Having tried to contact electricians in Bridgend where I live but receiving no response to telephone calls, emails, messages left, I decided to try Cardiff and found Mr Williams on Which Trusted Trader. He returned my call within hours and came and carried out the work I required within a week. He is an excellent electrician, the work was all completed to a very high standard and he was happy to give me advice on other aspects of electrics. Even though he had to travel several miles to my house, his price for all the jobs which took a few hours, was extremely fair. Mr Williams was a very pleasant and efficient electrician and cleared up after the work was finished. I would use him again 100%.
Customer in Bridgend County Borough Posted on 25/09/2024 , work completed 24/09/2024
Great Service
Customer Service
Quality
Value
After being let down by other electricians, a family member recommended I contact Mark as he had recently undertaken work for them to which they had been very impressed with his services. Mark lived up the the hype! Not only was the work that Mark did excellent but I was also really pleased with how quickly he was able attend the house and complete the work. His communication was excellent and costs were very reasonable. Will definitely use Marks services again for any future work needed.
Customer in Cardiff Posted on 05/01/2024 , work completed 02/01/2024
Excellent, reliable service.
Customer Service
Quality
Value
Mark has visited my home twice to replace downlighter fittings in my kitchen and replace a faulty extractor fan in a downstairs toilet. He responded promptly to my enquiries and arrived punctually at the agreed time to complete the work. He is reliable, professional and fairly priced. I would recommend him to friends and family.
Customer in Cardiff Posted on 24/11/2023 , work completed 23/11/2023
First class trader
Customer Service
Quality
Value
Mark has come to our rescue several times in the past. On this occasion, he came at very short notice, to identify the cause of the noise in our cooker hood, and to advise on, and install, new down lighting in the kitchen. All work was completed in good time, at very reasonable cost, with Mark always arriving on time. As well as being an excellent electrician, he is good company when working, and made friends with our very lively Jack Russell terrier. Highly recommended.
Which? Trusted Traders Consumer Posted on 13/11/2023 , work completed 08/11/2023
Great work and reliable
Customer Service
Quality
Value
I would recommend Mark Williams as an electrician, he is very reliable, honest and efficient. He replaced a fan today in my bathroom and I am very pleased with the result.
Customer in Vale of Glamorgan Posted on 26/09/2023 , work completed 26/09/2023
Thorough and Efficient
Customer Service
Quality
Value
Returned from vacation this year to find the power off and the contents of the freezer evolving into new life forms. Over the following few days the power continued to trip off at apparently random intervals, so we called in a professional. Mr Williams was thoroughly courteous and competent, working tirelessly to identify the source of the fault, then propose and implement an effective solution. The work was completed in good time with a minimum amount of disruption, and the costs were very reasonable.
Customer in Cardiff Posted on 04/09/2023 , work completed 22/08/2023
Excellent service all round!
Customer Service
Quality
Value
Mark provides the service and professionalism that you hope for but seldom get. Would recommend his service without question.
Customer in Cardiff Posted on 03/09/2023 , work completed 24/08/2023
Excellent service
Customer Service
Quality
Value
Mark was very professional and friendly. He came to connect our summerhouse consumer unit to the main unit and fit an internal and external light fitting. We were very pleased with the quality of work that Mark did. We would definitely use him again and would highly recommend his services.
Customer in Cardiff Posted on 25/06/2023 , work completed 12/06/2023
Excellent service and will use again
Customer Service
Quality
Value
Mark visited my property to provide a quote to fix a variety of small electrical issues the day I called him and he purchased the materials and installed the items the next day. Mark is friendly and punctual and provided good advice on the options and costs involved in doing the work; some additional problems were identified on the day but solutions were found very quickly. Overall Mark provided a very efficient and effective service which is definitely good value for money: his detailed itemization and estimation of costs proved very accurate. I will definitely use Mark again and I have no hesitation in recommending him to others.
Customer in Cardiff Posted on 09/06/2023 , work completed 24/05/2023
i would use Mark again.
Customer Service
Quality
Value
Mark was recommended to us by our daughter. We called him in as we had a few issues with the electrical work which had been undertaken when we had a new bathroom fitted. We needed him to install a replacement infrared fire, and a new isolating switch. In addition, we wanted to reposition a double socket, and change the cable run in the room. He reset the bathroom fan which has adjustments for both Timer and Humidity, and we will in our own time fine tune the settings. He arrived on time, and worked consistently during the time he was here. Like a true professional, he did not pass comment on the quality of the work our previous electrician had exhibited. I would have no hesitation in using Marks's services again.
Customer in Cardiff Posted on 22/03/2023 , work completed 21/03/2023
Marvellous Mark sorted out my electrical issues quickly, efficiently and to a top spec.
Customer Service
Quality
Value
I contacted Mark via Trusted Traders as he had excellent reviews and top rated. He has certainly lived up to his standards and ratings. I needed electrical wiring to be made safe, replacement double socket plug, down lighters and a general thumbs up to the electrics. Mark came to assess the job and then returned to do all the work on Tuesday 7th March. He arrived nice and early on Tuesday 7th March, and spent the whole day dealing with all the issues, Only stopping for a quick cuppa. His workmanship second to none and obviously knew his stuff. He had to return on Thursday 9th March to finish off the light switches. I would thoroughly recommend Mark for your electrical work. A polite, efficient and true gent. Thank you Mark. I'm sure there will be more work for you at our household.
Sue in Vale of Glamorgan Posted on 10/03/2023 , work completed 09/03/2023
Very satisfied with work
Customer Service
Quality
Value
We asked Mark to do a variety of electrical jobs - repositioning kitchen lights, fitting outdoor lights, adding a power point etc, some of which required further investigation. He completed these diligently and methodically and we have been really pleased with the work. He also popped back at short notice to fix another light switch. We found him very obliging and a pleasure to deal with, and will certainly be using Mark in future.
Customer in Cardiff Posted on 30/12/2022 , work completed 24/11/2022
Kitchen rewire
Customer Service
Quality
Value
We needed some sockets removing and cabling rerouting to accomodate our new kitchen, along with some new downlights. Mark was very professional throughout in his approach to the work and his communication was excellent. He also indentified some previous poor installation and corrected it. We are very happy with the work carried out.
Customer in Cardiff Posted on 17/12/2022 , work completed 03/11/2022
Highly Recommended
Customer Service
Quality
Value
Mark rearranged our main bedroom electrical sockets and changed bathroom light fittings. He has a well-deserved high reputation and is much in demand, so it was no surprise that he had to schedule the work to a fortnight after his initial visit at which he inspected the requirement and agreed the budget. True to his word, he arrived punctually, fully prepared and completed the work in good time to a high standard, including carefully making good the necessary channelling work. He also volunteered to put right the fixing of the main bedroom central light - a long-standing minor irritant which he corrected quickly. Mark is highly professional and personable; a good listener and communicator; it's a pleasure to have him in our home.
Customer in Cardiff Posted on 16/11/2022 , work completed 14/11/2022
Faulty lighting
Customer Service
Quality
Value
Prompt, friendly and knowledgeable. Reassuring as to problem with check on wiring and RCD unit. Further advice given, with no suggestion of work promotion. Would be very happy to use for anything again and very happy to recommend.
Customer in Cardiff Posted on 10/11/2022 , work completed 10/11/2022
Replace existing light fitting outside front door .
Customer Service
Quality
Value
Mark was recommended to me by a friend. He changed my front door light. He came on time good price. I would highly recommend him.
Customer in Cardiff Posted on 07/06/2022 , work completed 01/06/2022
Great electrician who goes the extra mile
Customer Service
Quality
Value
Mark was recommended to me by a friend and I was not disappointed. He has been twice - to remove spotlights from the kitchen ceiling, in order that it could be re-plastered, and then returned to fit new lights as well as replacing electrical sockets. He also went the extra mile to check further aspects of the electrical system as he discovered issues with the original wiring. All was resolved without any fuss. I would be happy to recommend Mark.
Customer in Vale of Glamorgan Posted on 30/03/2022 , work completed 29/03/2022
Professional brilliance.
Customer Service
Quality
Value
It was a sheer delight having such professional work. Mark come in the following day, perfectly on time. Took plenty of time and patience in examining the work needed. He took the part with him and repaired it at home. Came back a few days later to install it and it works perfectly. Mark is genuine, punctual and extremely reasonable with his pricing. An old-school type of trader that believes in repairing and not just replacing. Very highly recommend him.
Philip in Cardiff Posted on 20/03/2022 , work completed 20/03/2022
Repair of electrics of dishwasher
Customer Service
Quality
Value
Mark Came on time as usual. Completed the work with no fuss, and always helpful and fair price. Highly recommended
Customer in Cardiff Posted on 26/02/2022 , work completed 26/02/2022
Exceptional service
Customer Service
Quality
Value
Williams Electrics were fantastic. My oven recently stopped working and I contacted him for help. He had helped us with the same problem 4 years ago. He replied straight away and booked me in for his earliest slot (which was very quick - a day or 2 later). He came to assess the oven and thoroughly checked it over. Straight after leaving, he kindly went out of his way to find the part we needed. I was very pleasantly surprised when he called back to say he could fit it promptly that afternoon. Within an hour and a half, he had assessed the oven, bought a new part and come back to fit it. Very efficient, reliable, professional, friendly and skilled man. And extremely reasonable price. I won’t be choosing any other electrician. Thank you!
Cath in Cardiff Posted on 04/01/2022 , work completed 04/01/2022
4 down lights and a new USB socket.
Customer Service
Quality
Value
This is the second time we have used Mark and both times we have been extremely satisfied with the service. Mark is reasonably priced and gives good advice. Fantastic job and would highly recommend.
Customer in Cardiff Posted on 08/12/2021 , work completed 07/12/2021
Great work. Will use again
Customer Service
Quality
Value
Mark attended to install some outdoor sockets in the garden and a light and double socket in my attic. All work completed to first class quality and everything left as it was found from a tidiness point of view. Will 100% use Mark again if/when the need arises
Customer in Cardiff Posted on 30/11/2021 , work completed 30/11/2021
Excellent work.
Customer Service
Quality
Value
Mark arrived on time, on the agreed day. He replaced ceiling lights, sorted sockets and TV faceplates. All jobs were completed efficiently in a clean and tidy manner. Very amenable and would definitely use him again.
Ceri in Cardiff Posted on 23/09/2021 , work completed 23/09/2021
Couldn't fault him.
Customer Service
Quality
Value
Mark Williams came having been recommended by our daughter. Attended within a couple of days, courteous and efficient. The work, in our garden room, involved relocating trunking on socket and lighting circuit and adding an extra socket. He also repaired a faulty light switch. He is to return to install a light in our roof space. Mark's charges are very reasonable.
Customer in Pontcanna, Cardiff Posted on 19/08/2021 , work completed 18/08/2021
Excellent service
Customer Service
Quality
Value
Mark is reliable, courteous and an excellent worker. Always arrives on time. First class workmanship. Would not hesitate to use him again.
Customer in Cardiff Posted on 17/07/2021 , work completed 13/07/2021
Excellent work, efficiently carried out.
Customer Service
Quality
Value
Mark responded rapidly to my call to him and came very quickly to deal with several electrical issues. He made a number of electrical repairs in our home highly efficiently and also installed new fixtures and lighting. We were completely satisfied with the standard of the work carried out. Nothing was too much trouble to him and I was greatly impressed by his skill, patience, helpfulness and professionalism.
Phil in Cardiff Posted on 09/07/2021 , work completed 28/06/2021
Excellent service, persistent and helpful!
Customer Service
Quality
Value
Mark has come out on a few occasions due to a temperamental extractor fan. He has been so helpful, figuring out what the issue is and sorting it. Really generous with his time and works hard.
Georgina in Cardiff Posted on 03/06/2021 , work completed 03/06/2021
Kitchen spotlights
Customer Service
Quality
Value
Mark arrived on time. He replaced spotlights in our kitchen ceiling and under the kitchen cupboards. We found Mark to be very professional and we were delighted with his work. We would highly recommend him.
Yvonne in Cardiff Posted on 18/04/2021 , work completed 13/04/2021
Friendly and efficient service, would highly recommend!
Customer Service
Quality
Value
I needed a new consumer unit, gas pipe bonding and replacement sockets, and Mark completed the work quickly and efficiently. He was on time each day, explained what he was doing and was polite and friendly. There was good communication before the job, and I really appreciated Mark taking the time to explain certain aspects of the work to me. He also made me aware that some work other electricians were quoting me for was not actually necessary which helped to keep the cost down. He provided multiple options for the consumer unit, clearly explaining the benefits of each one, and after completion he promptly provided all the necessary certificates. Highly recommended and I will be using Mark for any future work.
Customer in Cardiff Posted on 15/03/2021 , work completed 10/03/2021
Brilliant service
Customer Service
Quality
Value
I have used Mark several times now, most recently to replace a bathroom extractor fan. He work is always of a high standard. He communicates clearly on availability and when he will arrive, as well as explaining the detail of the work and any issues to provide an understanding of what has been done. His prices are competitive, and I would not hesitate to use him again for other work.
Customer in Cardiff Posted on 16/12/2020 , work completed 16/12/2020
Great Service
Customer Service
Quality
Value
Mark was thorough, informative, friendly and professional. Installed a new consumer unit and light fitting and light switch earthing in our new house and it all went brilliantly.....and in less time than we expected. Would happily use Mark again, highly recommend.
Customer in Cardiff Posted on 06/12/2020 , work completed 02/12/2020
First class
Customer Service
Quality
Value
Work involved checking/replacing a double socket, three security lights, cloakroom light and fan. Mark kept to the agreed schedule, texting in advance when he was unavoidably delayed for an hour. Work was completed to time and within estimated cost. Mark visited in advance to check requirements, advising on different possible solutions. He was very professional throughout whilst being friendly, courteous and keeping to the task. He ensured we were happy with the work, clearly explained the operation of the equipment, and assured me he would be available if we wished to make any changes.
Customer in Cardiff Posted on 24/11/2020 , work completed 23/11/2020
New Shower Switch
Customer Service
Quality
Value
Work carried out very efficiently with no mess. Called out promptly. A very reliable and pleasant man to have work in your house. Provided the necessary Electrical Certificate on completion.
Customer in Cardiff Posted on 14/09/2020 , work completed 03/09/2020
Excellent
Customer Service
Quality
Value
Mark replaced some switches and plug sockets in my house as well as fixing some light switches that didn’t work. The work carried out was professional and exactly what he said, Mark was polite and arrived at the agreed time. The price was very reasonable and Mark did not stop all day, not even for lunch!!! I would be happy to recommend Marks work.
Rob in Cardiff Posted on 27/07/2020 , work completed 15/07/2020
Just what we needed
Customer Service
Quality
Value
We had two tiny jobs and two queries so it didn't look like an attractive call to make and two earlier electricians whom we knew did not bother even to take a look. Mark turned up when he said he would and sorted the minor stuff quickly and efficiently. What was more impressive were the two queries. He advised on the first without pressing us to have work done. On the second, he found a sensible and cost effective way to meet our needs. To our astonishment, he stayed for several hours and finished it there and then. Very quiet, methodical and good value. Next time, we'll go straight to him.
Dave Posted on 13/07/2020 , work completed 13/07/2020
Tidy & thoughtful
Customer Service
Quality
Value
Had a number of minor electrical jobs to be done from fitting outside light to mending a plug to installing a completely new double socket. All done in a day, on time and within areed quote. Mr Williams discussed pros and cons and how he would do the job if it impacted on what could be seen. Also about where the outside light could be installed without loads of extra work. Liked that a lot. Would definitely use again and recommend to others.
Customer in Cardiff Posted on 13/03/2020 , work completed 10/03/2020
Proficient, prompt & personable.
Customer Service
Quality
Value
Engaged with Mark to determine how best to provision an electrical supply to a new outbuilding. Having taken on-board Mark's advice we agreed that I would dig the trenches and run/clip all the cables - all as specified by Mark - whilst Mark took responsibility for terminating all connections, testing all circuits and issuing the final certificate. As we had to work around other trades (and the weather!), Mark was extremely flexible and managed to make himself available precisely when we needed him - this was greatly appreciated. Mark's work was neat and tidy and he went to great lengths to ensure that he did not create any additional mess - especially when switching from working from outside to inside. Communication by both Text & Mail was efficient and we were never left feeling that we didn't know when Mark would be with us and what he'd been doing whilst he was with us. I thought Mark's rates were fair and easily understood without scope for misunderstanding, and I would without question engage his services again should they be required.
Customer in Bridgend County Borough Posted on 23/01/2020 , work completed 22/01/2020
Great service from a good Electrician
Customer Service
Quality
Value
Project: taking out my gas hob and fitting in a Zanussi induction hob (Which? Best Buy recommended). Running a cable from Trip box to the cooker, concealing it in a tidy way, tidy fitting, circuite testing and tidying up after the job. Before taking the job: Polite, courteous, no cowboy bragging ( a sure sign you will end in trouble and excuses or ditch you and run away). Gave me a clear estimate and spelled out the details of how it would be done. ADvised me on the Best options as well as the Cheap options ( I went for the BEST OPtions- remember , a kitchen evolves in the hands of good cook- plan ahead!). The work was done on time, in hours not days. I was happy to trust him and leave a key with him as I could not take time off. He tidied up after wards and left the work clean. It was a great relief to have an electrician I could trust with my new home appliance and my house. Also the cats said he was great and nice to them! He sent me a detailed invoice which showed all the things he had done. The total bill was quite affordable and below what I had expected. I will be using him on future projects, without a doubt.
Customer in Cardiff Posted on 19/01/2020 , work completed 09/10/2019
Prompt, efficient and friendly
Customer Service
Quality
Value
I phoned Mark to quote for installing smoke alarms and carrying out some electrical repair work. He immediately arranged to call round the same day and gave a very satisfactory estimate. The work was completed two days later including an extra item which only came to light after his initial visit. Mark was very friendly, left everything in a tidy state and provided some useful energy efficiency tips while here. It's nice to know we have an electrician we can count on in the future.
Customer in Caerdydd Posted on 10/01/2020 , work completed 09/01/2020
First class electrician
Customer Service
Quality
Value
I have used Mark for numerous electrical jobs throughout the past years. I have found him to be highly competent, reliable, thorough and a pleasure deal with. I would recommend Mark without hesitation.
Customer in Cardiff Posted on 17/11/2019 , work completed 14/11/2019
Excellent communication and service
Customer Service
Quality
Value
Mark Williams responded quickly to my call and arrived within an hour after our electricity supply failed completely. He was able to diagnosis the problem, explain it clearly to us and repair it. His charge was very reasonable. I would have every confidence in using his expertise again and in recommending him to others. Thank you.
Helen Posted on 31/08/2019 , work completed 31/08/2019
Good value for an excellent service.
Customer Service
Quality
Value
Replaced double socket in outhouse with R.C.D. double socket. On previous occasions has replaced porch hanging lamp put L.E.D. light in kitchen and re-wired kitchen plug. Always works to a high standard is professional and polite. Good value for an excellent service.
Pamela, South Glamorgan Posted on 02/08/2019 , work completed 02/08/2019
Conscientious, tidy, well priced, hard worker.
Customer Service
Quality
Value
Mark was a pleasure to have in the house. He was tidy & worked non-stop, even coming in under his already very competitive estimate due to finishing half a day sooner than expected. In a kitchen with notoriously hard engineering bricks, Mark installed new, chased-in cabling, isolator switches/sockets & RCBOs for oven and halogen hob. He also repositioned some existing sockets and added a new double socket for extractor fan. He was thorough on his quotation visit (being the only electrician that checked that the Crabtree consumer unit wasn't using MCBs that are now discontinued) and when discussing the cable routing, didn't just go for the route that was easiest for him to install. He was also very prompt in sending on the associated certificate. I have no hesitation in recommending Mark and will use him again for any future work.
Customer in Newport Posted on 04/07/2019 , work completed 29/05/2019
The trader replied (on 10/07/2019)
Thank you very much for your review. Your positive feedback is much appreciated.
First Class!
Customer Service
Quality
Value
Great communication and quick response time. The work was completed quickly, efficiently and on time. Good value and a pleasure to deal with. Definitely use again if needed.
Customer in Cardiff Posted on 24/06/2019 , work completed 17/05/2019
High quality work
Customer Service
Quality
Value
This is the 2nd time we have used Mark for electric work, this time was fitting 4 new ceiling lamps and locating/fixing an electric circuit fault. All carried out expertly and quickly, no fuss, very tidy. And polite. Excellent work. Highly recommended
Customer in Cardiff Posted on 21/05/2019 , work completed 09/05/2019
The trader replied (on 10/07/2019)
Thanks very much for your review. It's very much appreciated. Sorry for the delay in answering - due to technical issues.
Reliable
Customer Service
Quality
Value
Mark attended to provide a quote very quickly from point of enquiry. The work carried out was excellent quality and he is very time efficient and excellent value for money. I would definitely recommend him to anyone requiring an electrician.
Customer in Cardiff Posted on 01/04/2019 , work completed 29/03/2019
The trader replied (on 10/07/2019)
Thanks very much for your review. I appreciate you taking the time to do so. Sorry for the delay in answering - due to technical issues.
Professional and accommodating service
Customer Service
Quality
Value
I contacted Mark by email and he responded promptly with a quotation for the work requested. Communicating with him in this way was easy. He was also happy to add an additional job I requested later with ease. We agreed a mutually convenient date and Mark was happy to collect keys at a convenient time so I didn’t need to be home while he worked. Mark completed an electrical safety test across the property and provided a certificate as well as a breakdown of items he made safe. His attitude felt very professional and so I feel my property is now safe thanks to adjustments he made. He did what he said he would do within the agreed price and it was easy to arrange payment. I would not hesitate to use him again for electrical work if required and recommend contacting him if you need work completed to a safe standard at a fair price.
Customer in Cardiff Posted on 21/02/2019 , work completed 18/12/2004
The trader replied (on 10/07/2019)
Thank you for your review. It is much appreciated. Thank you for taking the time to do the review. Sorry for the delay in answering - due to technical issues.
Efficient and helpful
Customer Service
Quality
Value
Mark came within a day or us requesting him to do three relatively small jobs. Came on time and did all quickly and efficiently. Fair rates.
Customer in Carmarthenshire Posted on 21/02/2019 , work completed 20/02/2019
The trader replied (on 10/07/2019)
Thank you for your review. I value your feedback. Thanks again. Sorry for the delay in answering due to technical issues.
Just the trader you need
Customer Service
Quality
Value
I’d managed to short circuit our kitchen that has countless sockets. Mark fitted us in at short notice. He is a gentleman, makes you think of how traders all used to be. He diligently went through the entire circuit. Replaced the corroded socket and everything was working again. Payment was by direct transfer, which I always prefer. I’m so relived to have come across him. One up for Which.
Customer in Cardiff Posted on 26/01/2019 , work completed 25/01/2019
The trader replied (on 10/07/2019)
Sorry for the delay in answering due to technical issues. Thank you for your review, I appreciate you taking the time to do so.
Excellent work
Customer Service
Quality
Value
We needed single sockets converted to doubles, replacement of plastic light switches & sockets with chrome versions, replacement of ceiling light fittings, troubleshooting bathroom lights and shower fans not working, fitting replacement kitchen cupboard lighting. All this work was done very professionally, from the initial assessment & quote, to the job completion. Very tidy, diligent, friendly, helpful. Great job, will be using Mark again.
Customer in Cardiff Posted on 16/12/2018 , work completed 16/11/2018
The trader replied (on 10/07/2019)
Your feedback and review are much appreciated. Thank you. Sorry for the delay in answering due to technical issues.
Very helpful and courteous
Customer Service
Quality
Value
Mark installed a new power point for us. His work was very neat and he was very clean and tidy doing the job. His advice was good and he was extremely helpful and courteous. I would have no hesitation recommending him and we will definitely use him again.
Customer in Cardiff Posted on 18/11/2018 , work completed 15/11/2018
The trader replied (on 10/07/2019)
Thank you for your review, feedback is much appreciated. Sorry for the delay in answering due to technical issues.
Outstanding
Customer Service
Quality
Value
Mark has just completed a significant project linked to eradicating nuisance tripping. This is a serious problem to have because the electricity can go off randomly. Mark has done an outstanding job to to overhaul our house electrics including fitting a new consumer unit, some rewiring and a complete health check of the circuits. Mark is 100% reliable turning up exactly on time, working diligently, thoroughly and reliably. I am delighted with his work and can thoroughly recommend Mark. A highly competent electrician and a nice bloke!
Archer Posted on 30/09/2018 , work completed 30/09/2018
The trader replied (on 10/07/2019)
Thank you for your review. I do appreciate your feedback. Sorry for the delay in answering - due to technical issues.
First class workmanship
Customer Service
Quality
Value
I was impressed with the high standard of work from Mo Williams. he went the extra mile to help me.
Elizabeth, South Glamorgan Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 31/05/2018)
Thank you very much for your review. I appreciate you taking the time to do so.
Perfect. Highly recommended
Customer Service
Quality
Value
Excellent professional specialist electrical engineer. Efficient, reliable, and knowledgeable. A Rolls Royce service at a fair price. Highest possible recommendation.
AlanHJ Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 04/05/2018)
Thank you for your spendid review! I very much appreciate the recommendation.
Excellent service, highly recommended
Customer Service
Quality
Value
Mark Williams did electrical work in my house today and provided excellent service, getting on with the job quietly and conscientiously, and clearing up afterwards. He was recommended to me and I would highly recommend him too. Great service and value for money.
M Smith Posted on 23/03/2018 , work completed 23/03/2018
The trader replied (on 26/03/2018)
Thank you for taking the time to leave a review. It is much appreciated.
Always reliable, neat, professional and reasonable
Customer Service
Quality
Value
Mark has carried out work at our house on several occasions over the years. He has always been very helpful and friendly. The work that he has done has been to a very high standard. He is reliable, very professional in his work and neat and tidy. His work has included installing exterior LED lights, interior under unit LED lights, internal lighting and new power supply. His costs are very reasonable. I would highly recommend him.
DPcardiff Posted on 14/03/2018 , work completed 14/03/2018
The trader replied (on 26/03/2018)
Many thanks for your review. I appreciate you taking the time to do so.
Excellent service, great value
Customer Service
Quality
Value
Mark was recommended to us by a friend who already uses his services. Mark arrived on time and worked quietly and professionally. He completed the job in a timely manner including cleaning up after himself. The cost for 2 hours work including all parts used was very reasonable. Will definitely use again and happy to recommend to others.
Emma00 Posted on 26/02/2018 , work completed 26/02/2018
The trader replied (on 01/03/2018)
Many thanks for your review. Appreciate your comments. Thank you.
Williams Electrics
Customer Service
Quality
Value
Having been let down by numerous electricians who missed appointments, or couldn't be bothered to return phone calls, I found Mark Williams on this website. He quickly responded to my phoned enquiry, turned up to quote, and was able to fit me in when I wanted. He turned up on time on the day, worked quietly, methodically and efficiently replacing outside lights, indoor fittings, fitting new light switches, and replacing smoke alarms throughout the house. I could not recommend his work and attitude highly enough. Thank you Mark.
Fiona Bartlam Posted on 05/02/2018 , work completed 05/02/2018
The trader replied (on 05/02/2018)
Thank you very much for taking the time to leave a review. I value the feedback you left.
Highly recommended
Customer Service
Quality
Value
Mark is a highly reliable and efficient electrician. We have used him on numerous occasions for a variety of electrical work in our home. He has always been fair, honest and friendly. We have and will continue to recommend him to others as we believe he offers an excellent service.
Glyn Jones Posted on 02/01/2018 , work completed 02/01/2018
The trader replied (on 05/01/2018)
Many thanks for you review. And thank you for your recommendations.
Utility Room Ring Main
Customer Service
Quality
Value
We contacted Mark as we needed some work done, and he responded promptly, came around within a couple of days and provided a quote for the work. Work included replacement of electrics in room with a new ring main, sockets, isolator switches, and trunking. We accepted his very reasonable quote and he was able to fit us in, and came as arranged. His work was efficient, neat and tidy, and billing process/certificates were emailed and very professional. We would definitely recommend him, and his work.
Dean Roberts Posted on 14/12/2017 , work completed 14/12/2017
The trader replied (on 20/12/2017)
Thank you for your review. I very much appreciate your recommendation.
Fast and Reliable
Customer Service
Quality
Value
We have used Williams electrics a few times now and would highly recommend them. Every time Mark has replied promptly to all messages and solved the problem quickly and efficiently.
RJones Posted on 30/11/2017 , work completed 30/11/2017
The trader replied (on 04/12/2017)
Thank you for your review. I appreciate you taking the time to do so.
Great Service
Customer Service
Quality
Value
Mark has undertaken electrical work for me over the past five or so years, since I purchased a new property. He's always reliable, always accommodating, and provides a high standard and excellent service at a great price. I really can't recommend him highly enough!
Whitlock Posted on 15/11/2017 , work completed 15/11/2017
The trader replied (on 16/11/2017)
I very much appreciate your review. Thank you!
Reliable and efficient
Customer Service
Quality
Value
Mark has done work for us on several occasions. He is always prompt, efficient and reliable. His work is of very high quality and there are never any problems afterwards. He is also a very pleasant and easy person to have around the house.
Karen and Paul Horton Posted on 07/11/2017 , work completed 07/11/2017
The trader replied (on 16/11/2017)
Many thanks for your review. I appreciate you taking the time. Thanks again.
Quite simply, the best electrician around
Customer Service
Quality
Value
Mark Williams is, quite simply, the best electrician I’ve ever used. Top quality workmanship at very reasonable prices. Friendly and amenable, he always takes time to ensure the job is done in the most sympathetic way and with minimum disruption. I can’t recommend him highly enough.
Mark Landon Posted on 31/10/2017 , work completed 31/10/2017
The trader replied (on 31/10/2017)
Phew! Thank you very much! I have taken great pleasure in reading your review.
Excellent service
Customer Service
Quality
Value
Came when expected, very helpful and excellent tidy work.
Brown Posted on 31/10/2017 , work completed 31/10/2017
The trader replied (on 31/10/2017)
I appreciate your review. Thank you!
Highly recommended
Customer Service
Quality
Value
We have used Mark on several occasions now and wouldn't hesitate to recommend him. He is very reliable, always calling when he says he will, efficient and reasonably priced. On top of that, he is an absolute gentleman.
Angela C Posted on 30/10/2017 , work completed 30/10/2017
The trader replied (on 31/10/2017)
Thank you very much for your positive review. It is very much appreciated.
Very efficient
Customer Service
Quality
Value
Arrived within the time frame indicated. Quickly identified the problem which was efficiently rectified. Will be my first call for any future electrical requirements. Ray 18/10/17
Simmons Posted on 18/10/2017 , work completed 18/10/2017
The trader replied (on 30/10/2017)
Thanks very much for your review. It's very much appreciated. Apologies for the late reply I hadn't realised I could respond. Thanks you!
Good, reliable tradesman
Customer Service
Quality
Value
Very good tradesman, his work is of a very good standard and he follows the customers instructions & advises the customers of any issues and offers. Constructive solutions to resolve the problem. A good reliable tradesman.
Ken, South Glamorgan Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 30/10/2017)
I appreciate your very positive review. Apologies for the late reply I hadn't realised I could respond. Thanks again!
Good quality and price
Customer Service
Quality
Value
Mark has just completed some electrical work when I was fitting my new kitchen. I am really pleased with the quality of the work and it was very reasonably priced. He was flexible and able to accommodate additional work. Mark is very approachable and I would highly recommend him. I will be a returning customer for any further electrical work.
clairelsj Posted on 28/11/2016 , work completed 28/11/2016
The trader replied (on 30/10/2017)
Thank you for your review. It's very much appreciated. Appologies for the late reply I hadn't realised I could respond. Thanks again!