Endorsed by Which?

Wilson Windows Ltd

4.9

116 Reviews

Opening Hours
Today -
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Wilson Windows is a family run business founded in 1984, We have been based in Loughborough since 1989, offering the very best products thoughout the window industry incorporating the very latest in window design.

We're proud to be an approved installer of VEKA Products. We install VEKA window and door systems that combine the latest advances in technology with unrivalled design and because of its additional strength/rigidity it is one of the finest products available in the marketplace.

Over 25% of all domestic heat loss escapes through windows and doors.

Windows can be one of the greatest energy wasters of any house and in these days of spiraling energy bills this can add up to a lot of wasted money. Choosing the right combination of window components can make a huge difference to a home's energy efficiency and can contribute to significant energy cost savings year on year.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Conservatories

    • Hardwood conservatories and orangeries
    • Conservatory repairs
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Double glazing repair
  • More Services

    • living rooms
    • juliette balcony
    • doors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
116 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant as always
Customer Service
Quality
Value
We always use Wilson Windows - the team are brilliant and their workmanship is excellent. The staff are professional, understanding and helpful. From start to finish very pleased with the whole process. I thoroughly recommend Wilson Windows, it makes the process of a big change to your home so much easier when you have a caring and supportive company to go to. Thank you
Customer in Leicestershire Posted on 08/12/2025 , work completed 05/12/2025
Highly recommended
Customer Service
Quality
Value
From our initial visit to the showroom to the work being completed everything has been carried out to a very high standard. We were kept updated regarding the fitting date and the fitters themselves carried out the works on time and left us very happy customers.
Customer in Leicestershire Posted on 21/11/2025 , work completed 19/11/2025
Lads turned up on time and installation went very smoothly.
Customer Service
Quality
Value
Both Patio doors were delivered and fitted neatly. Price for fitting and taking the old doors away as quoted. Site was left clean and tidy. Both doors are good quality and the price was less than I expected. I have used Wilson Windows previously at my old house and would highly recommend to anyone else.
Customer in Nottinghamshire Posted on 21/10/2025 , work completed 17/10/2025
Wooden arched side door replacement
Customer Service
Quality
Value
We wanted our wooden side door relacing as you could see daylight around the gaps. We got a few quotes for the side and back door and did go with the cheapest I'm afraid. Big mistake. They fitted the back but told us a few weeks down the line that they couldn't supply the side door as it was an odd size. The back door looked cheap and shoddily fitted. So we asked Wilsons if they could fit the side door. They were a dream to work with. Prompt. Even though it was a bit of a pig to fit, Carl did a fantastic job and went beyond to finish it to a fantastic standard. we even got a call the next day to ask if they could pop back to put some finishing touched to the trim. Tbh we couldn't see anywhere that needed extra trim, but apparently he'd not put screw caps on the screws inside the door frame. All in all the extra bit of money we spent was well worth it for the fantastic door and fitting we received. I highly recommend.
Customer in Leicestershire Posted on 20/10/2025 , work completed 13/10/2025
Replacement Patio Doors and replace glass in a couple of windows
Customer Service
Quality
Value
Excellent service from initial contact, survey and actual work being carried out. The 2 fitters were very good and carried out the work in a very professional manner. They were both considerate and both worked very well together. They did come across a problem while fitting replacement glass in the windows but they would not be beaten and managed to get the job done. All work carried out to the quote. I am very happy with Wilson Windows and would certainly recommend them.
Customer in Leicestershire Posted on 11/10/2025 , work completed 10/10/2025
Quick and pain free installation
Customer Service
Quality
Value
From my initial request for a quote through to delivery and installation I have had great communication from Wilson Windows . I had three quotes and went with Wilsons as they seemed the most professional and didn't use the usual "I will ring my manager for a better price" tactic. I was given a clear breakdown of costs and indication of when my order could be completed. The fitters turned up on time on the agreed date, the were courteous and outlined what they were looking to achieve each day. They put down floor protection and cleaned up their mess as they worked. All work was completed ahead of time an to a good standard. The whole experience was pain free and I am really pleased with the results
Customer in Leicestershire Posted on 11/09/2025 , work completed 10/09/2025
Excellent. Perfect from initial call to work completion
Customer Service
Quality
Value
We are so pleased that we used Wilson Windows and would highly recommend the company for Window work. We had a new patio door and some replacement window panes and were very pleased with the work that has been done. It was such a refreshing change to use a company, who aren't pushy and are friendly and professional and turn up on time. The fitters worked so hard on the day too and we got first class service. Couldn't ask for more. Many thanks to all the staff for your excellent service.
Customer in Leicestershire Posted on 30/07/2025 , work completed 18/07/2025
So responsive and helpful
Customer Service
Quality
Value
Wilson Windows Loughborough were so helpful and responsive when I called, on behalf of my mother, regarding a window lock not working. Someone very quickly called back as they were concerned about her safety to check if it was on the ground floor, and if so, they offered to come almost immediately as a safety issue. We agreed it was safe to leave the next morning, when someone came promptly and very quickly solved the problem. They couldn’t have been more helpful, I have no hesitation in highly recommending them.
Customer in Leicestershire Posted on 15/07/2025 , work completed 14/07/2025
Excellent service again from Wilson Windows.
Customer Service
Quality
Value
Thanks to Dale, Callum and office staff for their advice and help, and to the fitters for their great workmanship and absolutely meticulous preparation before fitting and tidying up afterwards. The window itself is very well made and fitted and its slide and tilt facility is really useful for cleaning. I would definitely recommend Wilson Windows for their professionalism throughout.
Customer in Posted on 07/06/2025 , work completed 03/06/2025
Window Repair
Customer Service
Quality
Value
Excellent service, professional and friendly . Work was completed quickly and area left clean and clear. I have no hesitation recommending them.
Customer in Leicestershire Posted on 02/06/2025 , work completed 28/05/2025
Super efficient family run company
Customer Service
Quality
Value
I have had a great experience from start to finish with this company. Exceptional service from Callum and the team. High standard of results and have been very impressed. Would definitely recommend, and will definitely use again.
Customer in Leicestershire Posted on 13/05/2025 , work completed 01/03/2020
Fantastic company & products
Customer Service
Quality
Value
I was 'agnostic' about having new windows. We needed them for certain, but just feels like such a big expense for something you don't really notice. I was so wrong. The aluminium windows are fantastic, the front door is a beautiful beast and they have transformed the appearance of our house. Not only do they look so much better than the leaded UPVC they replaced, I could immediately feel the difference in the house as the drafts have gone. I don't think I realised how leaky our house was until now. All of the team are helpful and friendly and offered lots of advice when we were deciding on the type to have. The fitters, in particular, were a pleasure to have around and were meticulous in their attention to detail. Not a scrap of mess left and the inevitable damage was made good. I would - and already have - recommend Wilson Windows without hesitation.
Customer in Leicestershire Posted on 18/02/2025 , work completed 15/02/2025
A great job as always.
Customer Service
Quality
Value
I've been using Wilson Windows for over 20 years, and they are always brilliant, polite, tidy and always keep you up to date with timescales.
Customer in Leicestershire Posted on 17/01/2025 , work completed 10/01/2025
Excellent service
Customer Service
Quality
Value
Excellent from start to finish. Everyone I dealt with was friendly and professional. The work was completed to a high standard, on schedule. Would absolutely recommend Wilson Windows to anyone.
Customer in Leicestershire Posted on 18/12/2024 , work completed 18/12/2024
Professional and good value for money
Customer Service
Quality
Value
We used Wilsons on the recommendation of a friend. Had new French doors fitted in our kitchen yesterday. Fitter Carl arrived on time and got on with the job while still having time to chat occasionally. Very professional job done including leaving everything clean and tidy when finished. All dealings with the office re contract and payment have been very good too. Would recommend them without question.
Customer in Leicestershire Posted on 06/12/2024 , work completed 05/12/2024
A company to be trusted
Customer Service
Quality
Value
I am delighted with my new windows. Throughout the process, from the initial phone call to the final fitting, I have received a first-class service. All staff have been kind and courteous, and able to answer my questions and give me reassurance. They fitted my new windows in a professional manner and I will definitely use them again in the future. I can highly recommend Wilson Windows. They do a great job.
Customer in Leicester Posted on 16/11/2024 , work completed 15/11/2024
Excellent Service
Customer Service
Quality
Value
I have always had Wilson Windows to replace and install my windows in my property They installed two new windows in November for me. They worked professionally and left no mess after them I am very pleased with the products, and company. I recommend them to people I know Thank you so much
Customer in Leicestershire Posted on 12/11/2024 , work completed 07/11/2024
New Windows
Customer Service
Quality
Value
We had Wilson Windows install the majority of our windows and found the whole experience excellent from start to finish. Great service and product we would highly recommend.
Customer in Leicestershire Posted on 17/10/2024 , work completed 04/07/2024
Pure quality
Customer Service
Quality
Value
When I asked Wilson Windows to install new patio doors I knew that I would be getting a quality product and the product would be fitted by an expert fitting team - and that's what I got. My new patio doors are beautiful quality and the gentlemen that fitted them, they just know what they're doing. No stress, and I have confidence in the company and the product - very happy customer.
Customer in Leicestershire Posted on 05/10/2022 , work completed 28/09/2022
Professional from start to finish
Customer Service
Quality
Value
I can highly recommend this company for a number of reasons. Following my initial telephone enquiry, their representative arrived exactly on time at my house for the appointment. He was smart, polite and well informed and quickly and simply explained all the options and relative costs. A detailed quote arrived by email some 4 hours later. The boss came over a few days later to confirm all measurements. As regards the fitting and the fitters, I can say that every aspect, from their prompt arrival, their cleanliness, their cheerful and efficient completion well within the stated time, left me with nothing but respect and high regard for this company - family run. A job well done.
Chris in Leicestershire Posted on 08/01/2021 , work completed 05/01/2021
Bi fold doors
Customer Service
Quality
Value
I can highly recommend Wilson windows, from the first phone call I was updated on the progress of the order always with friendly staff, on the day of fitting, the workmen turned up on time, put dust sheets down, the door were fitted no mess no fuss, they cleaned up after too, very pleasant. And the doors are excellent. Very happy. Thankyou
Customer in Leicestershire Posted on 15/12/2020 , work completed 14/12/2020
New composite door fitted
Customer Service
Quality
Value
We have just had a new composite rear door fitted by Wilson Windows. I can highly recommend this company. From the first visit, by Callum, back in July to today when the door has been fitted we have had the most professional and efficient Service. Clear information, fitting details and confirmation etc have been of the highest order. The overall experience has been one of complete satisfaction. I have no hesitation in recommending this company. Thank you to all concerned.
Customer in Leicestershire Posted on 16/10/2020 , work completed 16/10/2020
Well recommended
Customer Service
Quality
Value
We had every window replaced plus new patio doors - just normal white UPVC - and the quality is excellent. Everyone we encountered at Wilsons, from the lady on reception (sorry I didn't get her name), Dale and Callum who did the measuring and quoting through to Carl and Jay who did a fabulous (and tidy!) job of fitting, was faultless. Wilson's were recommended to me by a friend (thanks Cathy!) and I would not hesitate to do the same. Top job, well done all :)
Customer in Leicestershire Posted on 13/10/2020 , work completed 01/09/2020
Great new front door
Customer Service
Quality
Value
Wilsons Windows arrived on time to fit a new front door and adjoining window to downstairs toilet. A very friendly polite couple of workers arrived on the date agreed upon and completed the job in a morning. I am very pleased with the beautiful finish to both the door and the window. It looks exactly as I hoped it would. I'm so pleased in fact I shall be calling them back to replace another window as soon as possible. The person who came to give me a quote and inform me of what would be done was very caring and helpful and came across as someone who cared about you as a person. A friendly company who care about the service they give the customer. Thank you.
Customer in Leicestershire Posted on 14/09/2020 , work completed 14/09/2020
New Door
Customer Service
Quality
Value
I was very pleased with the installation of a new door to my property The fitters arrived on time They carried out the work professionally and I am very pleased with the result. And they took the old door away. They left my property clean and tidy I would recommend them
Customer in Leicestershire Posted on 17/06/2020 , work completed 17/06/2020