Endorsed by Which?

Window & Door Repair Centre

5.0

133 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Oct 2019

About

Window and Door Repair Centre specialises in Double-Glazing Repairs, Replacements and Locksmiths services and is a Which? approved business covering Hull, Beverley and all surrounding areas.
With more than 20 years of experience and knowledge repairing a vast range of windows and doors, covering domestic, letting agents, landlords and housing associations.
Window and Door Repair Centre specialize in repairing uPVC doors and windows at a fraction of the time and cost of installing new.

We can also obtain a wide range of discontinued parts for all your doors and windows, even if a specific part is discontinued, Window and Door Repair Centre have the knowledge and experience to convert to a different locking system.
We pride ourselves on offering a cost effective, professional opinion with NO CALLOUT CHARGE and we always endeavour to be with you the same day.

What we do

  • Double glazing

  • Locksmiths

  • Glaziers

  • Doors

  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
133 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
First class serviceI
Customer Service
Quality
Value
I contacted Richard after reading the excellent reviews left by previous customers.He came to view my internal patio door,analysed the problem & had it sorted quickly I can only endorse all the positive comments,left by other customers….on time,polite…no mess whatsoever & very good price I would definitely have no hesitation in recommending Richard & would definitely use him again,if the needed
Customer in Kingston upon Hull Posted on 20/06/2024 , work completed 18/06/2024
Conservatory door
Customer Service
Quality
Value
Conservatory door from sitting room had jammed, I rang and he was down to look at it very quickly. Told me what was needed and he carried out the work quickly. He works so tidily, cleanly and is so cheerful. Door now fix and am so pleased with his work.
Customer in East Riding of Yorkshire Posted on 03/10/2022 , work completed 22/10/2003
Fast and efficient
Customer Service
Quality
Value
Efficient, careful, considerate and very pleasant. Came when he said he would and completed the job efficiently and quickly and at a very reasonable price.
Mary in Kingston upon Hull Posted on 27/09/2021 , work completed 27/09/2021
Quick and competent
Customer Service
Quality
Value
Fantastic - repair done competently and extremely rapidly. Good explanation of what was done and suggestions for maintenance.
Customer in East Riding of Yorkshire Posted on 18/05/2021 , work completed 18/05/2021
Most impressed
Customer Service
Quality
Value
Most impressed, highly recommended and would definitely use them again. Very fast service
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 05/05/2020
Excellent work carried out
Customer Service
Quality
Value
Today we have had our conservatory windows replaced (16 double glazed units). Richard did an excellent job, as usual, the work was carried out in a professional way and everything was left in a clean and tidy state. Richard has done many jobs for us and all were to the same high standard. The budget was as promised. I have no hesitation in recommending his work. He is a pleasant and informative worker.
Customer in Kingston upon Hull Posted on 09/11/2020 , work completed 09/11/2020
Composite door realignment
Customer Service
Quality
Value
Richard arrived on time, kept his work area protected and tidy and completed a tricky realignment of 2 doors in a shorter time than expected, at a very reasonable cost. I would describe him as dependable, capable with good inter personal skills and would highly recommend him.
Customer in East Riding of Yorkshire Posted on 28/10/2020 , work completed 27/10/2020
Another outstanding job
Customer Service
Quality
Value
I wrote in January that I would have no hesitation in using Richard at the Window and Door Repair Centre, again - and I didn't. This time another lock failed on an upstairs window. Richard arrived 15 minutes early - shoes off as he entered the house and a mat on the bathroom floor to protect the tiles - as an example of his consideration and care. New handle, lock and mechanism fitted - literally within minutes and he left just before he was due to arrive!! Another excellent job for a very fair price. I suspect that with our windows now being over 20 years old, other locks will fail and therefore Richard may well be a regular visitor! He certainly knows his job and, once again, I have no hesitation in recommending his excellent services.
Customer in East Riding of Yorkshire Posted on 18/10/2020 , work completed 14/10/2020
Very impressed indeed!
Customer Service
Quality
Value
I had never used Rich from this Company but I needed a lock replacement, new hinges and re-alignment of my French Doors. Rich turned up on time and efficiently carried out the work. I was very impressed by his work and he was a very pleasant man. I have requested him to let me have a quote for new glass on a blown window as I have no hesitation whatsoever about using him again. I will be recommending him to friends and family. Thank you Rich - job well done!
Customer in East Riding of Yorkshire Posted on 26/08/2020 , work completed 26/08/2020
Brilliant service
Customer Service
Quality
Value
I broke key in conservatory door lock and panicked as I couldn’t make house secure. I contacted two locksmiths- neither replied. Richard was recommended to me and I contacted him. He arranged appointment, came on time, knew exactly what needed to be done , did the job for a very sensible price and the job was finished in good time. He had a very pleasant manner and was very polite. I was extremely pleased with the job. I would employ him again and wouldn’t hesitate to recommend him to other people.
Customer in East Riding of Yorkshire Posted on 16/07/2020 , work completed 15/07/2020
Great work
Richard did a great job today, he fixed my door not locking properly, he has a lot of pride in what he does I would recommend him and I would use again and recommend him to friends’ family Thank you, Richard,
Wayne M in Kingston upon Hull Posted on 01/07/2020 (Reviewer did not use service)
Outstanding service
Customer Service
Quality
Value
We had a problem with one window lock which had failed completely and another one which seemed to be on its way out. Both windows were well over 20 years old. Richard arrived when promised (indeed, 15 minutes early) and immediately set to work. As expected, he told me that the window locks were no longer manufactured, but he would attempt to repair them. With the one that was looking a bit dodgy, he said that it probably just needed oiling - which he did - problem solved! The second one was more complex in that he had to fit a new locking mechanism and it certainly wasn't a DIY job, but his obvious skill and experience came to the fore and within about 20 minutes, he had successfully installed a new lock within the old mechanism and it worked perfectly. Added to which, he also sorted out two minor but irritating problems with both out back and front doors and provided extra keys for the window locks (since we were, for various reasons down to only one!) The final bill was VERY fair and given that some unscrupulous characters could have quite easily convinced me that two new windows were required, I have to say that I was most impressed with his honesty. He was scrupulously clean in his work and went to extremes to ensure that everything was left 'spick and span' before he left. I would thoroughly recommend Richard at the Window and Door Repair Centre as a trustworthy and competent trader and one whom I would have no hesitation in using again. Thank you Richard.
Customer in East Riding of Yorkshire Posted on 16/01/2020 , work completed 16/01/2020
Trustworthy and professional
Customer Service
Quality
Value
I cannot speak highly enough about this young man. I speak from the point of view of a 'mature' female who lives alone and is very fussy about who she lets into her home! Since buying a house with old upvc windows and doors I have had a few problems with locks and handles. On each occasion: 1) He arrives on time 2) Is polite, takes his shoes off without being asked and shows respect for my property by putting down covers, cleaning up after himself etc 3) Can be trusted to only do the work required - by that I mean he doesn't recommend replacing something if an adjustment is all that is needed 4) Gives good advice on how to prevent problems in the future 5) Charges what I consider to be a very fair price In short, I find him thoroughly reliable, professional and trustworthy!
Customer in East Riding of Yorkshire Posted on 09/01/2020 , work completed 09/01/2020
Patio door repair
Customer Service
Quality
Value
Today we had our 30 year old aluminium door repaired by Window & Door Repair Centre. He arrived on time, communication for the appointment was first class he was clean and tidy in his work and very well presented. Due to the age of the door nothing fitted but he managed to modify the door and wheels to suit the door. In today’s throw away culture it was a pleasure to watch a craftsman work his trade. It was a pleasure to have this company do our repair. Every aspect was fantastic and I would highly recommend this company, tradesmen like these are like gold dust.
Ian Posted on 11/11/2019 , work completed 11/11/2019
Tilt and slide patio door out of alignment
Customer Service
Quality
Value
Richard was extremely professional and had great customer communication skills. He arrived in the time slot given. He assessed the problem with the patio door straight away, and I felt confident in his recommendations. He then immediately rectified the problem and said not to hesitate in contacting him if any adjustments were needed. Great job. Thank you.
Customer in East Riding of Yorkshire Posted on 15/10/2019 , work completed 14/10/2019
Excellent work
Customer Service
Quality
Value
Very prompt quotation from Richard. Date and time was arranged and Richard arrived on time to fit two double glazed units. Were fitted very quickly and extremely happy with the results. Would highly recommend.
Customer in East Riding of Yorkshire Posted on 03/09/2019 , work completed 03/09/2019
Reliable and efficient service
Customer Service
Quality
Value
We would have no hesitation to recommend. Very friendly, reliable and efficient service. He called when he was on his way. Extremely pleased and a good price.
Customer in East Riding of Yorkshire Posted on 23/08/2019 , work completed 22/08/2019
Professional
Customer Service
Quality
Value
We has a couple of doors that were not locking correctly as they has gone out of align. Engaged this company to sort it and I received a very professional service despite being only a small job. He new exactly what to do to fix it and it is now perfect. The second door is also fixed perfectly too. All this done at a very good price. I will definitely be recommending him to all my friends and I will be using him again.
Colin, East Riding of Yorkshire Posted on 11/08/2019 , work completed 07/08/2019
Courteous & professional
Customer Service
Quality
Value
Repaired PVC door. No call out fee, polite. Informed me that if anything went wrong he would call again & rectify it. Very impressed & would recommend him.
Susan, East Yorkshire Posted on 15/05/2019 , work completed 15/05/2019
Repair of patio door
Customer Service
Quality
Value
Richard has previously replaced double glazing units in our property. On this occasion he repaired our tilt and slide patio doors which other companies said they would need to be replaced. His knowledge of different manufactured units is second to none. His workmanship is first class and his prices are very reasonable. He is an extremely pleasant young man to deal with and nothing appears to be to much trouble. I would have no hesitation in recommending him .
Customer in East Riding of Yorkshire Posted on 02/05/2019 , work completed 02/05/2019
Window pane replacements
Customer Service
Quality
Value
Superb job, replaced leaded window double glazed panels, like for like. Always on time, clean and tidy, credit to his profession. Would I use again, yes. Would I recommend, yes.
Customer in East Riding of Yorkshire Posted on 16/04/2019 , work completed 16/04/2019
Superstar!
Customer Service
Quality
Value
Very impressed with Richard. He kept me informed every step of the way and completed the repairs within 48 hours of my call. My home now feels secure again. Thank you. I will certainly be recommending you.
Barbara, East Yorkshire Posted on 11/04/2019 , work completed 11/04/2019
Professional, reliable, competent
Customer Service
Quality
Value
I was recommended to get in touch with Rich for some replacement sealed units. He came out promptly and was also able to add an additional pane at short notice. Great work courteously and professionally done.
Customer in East Riding of Yorkshire Posted on 08/04/2019 , work completed 04/04/2019
Faulty front door wouldn’t close
Customer Service
Quality
Value
I contacted Richard yesterday about my door, he agreed to come today at 3.30, he arrived on time. He looked at my door and explained to me what the problem was and showed me that it had been adjusted wrongly. It took approximately 40 minutes to fix the problem. He was polite and helpful. He told me if I had any problems with the door to just call him and he would come round to sort it. I would highly recommend.
Customer in Kingston upon Hull Posted on 21/03/2019 , work completed 21/03/2019
Brilliant job
Customer Service
Quality
Value
An excellent job, fitting new front door locks within 2 hours of calling him. Always extremely efficient, friendly and very fair pricing indeed.
Allan, East Yorkshire Posted on 28/02/2019 , work completed 28/02/2019