Endorsed by Which?

Window Repair Magician

4.9

183 Reviews

Opening Hours
Today - 07:00–16:00
  • Monday 07:00–16:00
  • Tuesday 07:00–16:00
  • Wednesday 07:00–16:00
  • Thursday 07:00–16:00
  • Friday 07:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

ABOUT WINDOW REPAIR MAGICIAN

Since forming in 2014, Window Repair Magician has been providing high quality service to the local areas. Founded by Gary Sodeau, a window repair technician with over 25 years experience in the industry, Window Repair Magician constantly goes the extra mile to provide window repairs, door repairs and maintenance that is second to none. Due to his extensive experience and expertise he has a vast knowledge of the products, meaning there is practically no problem we cannot overcome. We are able to repair all makes and designs of window and door, regardless of installer.

An independent family-owned business, Window Repair Magician primarily offers its services to the local areas. Through word-of-mouth, Window Repair Magician has provided its high quality service to numerous happy customers, why not check out what they have to say by viewing our customer reviews?

What we do

  • Glaziers

    • Double glazing repair
    • Replacement window services and repairs
  • Double glazing

    • Double glazing repairs
  • Conservatories

    • Conservatory repairs
  • More Services

    • general window and door repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
183 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Superb
Customer Service
Quality
Value
Great service from gary his wife and the rest of the team. Work done to a exceptionally high standed. Would highly recommend and will definitely use again if the need arises.
Customer in Posted on 29/09/2025 , work completed 24/09/2025
Reliable and professional
Customer Service
Quality
Value
Window Magician are extremely professional and reliable. Right from first contact to fitting of the windows the team are efficient and friendly. I feel very confident using Window Magician and all work gets a guarantee. The team clean up very well and leave everything gleaming. I highly recommend Window Magician.
Customer in Brighton and Hove Posted on 18/06/2025 , work completed 22/05/2025
Magnificent job done.
I was losing heat through my window not shutting, and costing me money. The gentleman who came of which I found out to be the owner later, was friendly, polite and curtious, definitely knew his trade. He replaced the handle and the hinges, which my landlord had put in wrongly, the job was done quickly and the price was cheap, and the new replacements are of good quality with a guarantee. Also, the Appointment was set up quickly, Which I find very important. Now, I do not have draughts coming through the window sides. Saving me money, If ever I have a problem with my windows again I will be phoning windows repair magician. I highly recommend this trader, even Tracey one of the staff from the office, was polite and helpful, and friendly. Thankyou.
Customer in East Sussex Posted on 22/11/2023 (Reviewer did not use service)
Windows like new
Customer Service
Quality
Value
Gary and his team did a fantastic job on my windows. I had big panes replaced, hinges mended and all the handles changed and it really looks like I have had entirely new windows fitted but at a fraction of the cost. In addition, the service was prompt and efficient throughout. I received a detailed outline of costs before the job was done which matched exactly on the final invoice. Shoes were taken off whilst in the house and there was literally no mess at all. I cannot recommend them highly enough!
Customer in Brighton and Hove Posted on 26/10/2023 , work completed 12/10/2023
Gold Standard Window Repair Service
Customer Service
Quality
Value
We are thrilled with our Window Repair Magician experience and would highly recommend! We had UPVC windows that were cold and drafty, now after replacing the glass for large bay windows and patio doors, as well as replacing some broken handles and shelves - our house has been transformed from an ice box to a warm welcoming space. The difference has been incredible and for a fraction of the cost of replacing the entire windows which were in good condition and a waste of resources to just throw away. Guests have even commented how much warmer our house is, so it's made a life-changing experience and the team are so friendly an professional. Window Repair Magician are the 5 star gold standard.
Customer in Brighton Posted on 20/02/2023 , work completed 17/01/2023
Very professional
Customer Service
Quality
Value
This is the third time I have used Window Magician. From the quote to the final installation which was completed very quickly with very little disruption. Shaun Mark and Tom treated my home with respect and were very helpful. When it was found I had a problem with navigating the new door which is high security, Gary the owner came out immediately - excellent customer service and good aftercare which is so important. Tracey,Lauren and Zoe in the office were also very helpful, cheerful and gave good service with a smile. I thoroughly recommend this company as it is all about being helpful and giving good customer service.
Customer in East Sussex Posted on 28/07/2022 , work completed 25/07/2022
New windows
This is the 3rd time I've used Window Repair Magician and will be using them again to replace the front and back doors. Gary is very honest, trustworthy and professional, I would not hesitate to recommend him. The latest job involved Gary and his team to put in new windows in the bathroom and bedroom. We are very delighted with the quality of windows and workmanship. It has totally transformed the bathroom as the finish around the edges was top quality. They went to the extra mile to fix the wall below the window cill along with a new cill as part of customer service. I am so thrilled with the finished look. Another reason why I would go back to Gary again is the quality of customer service and communication, he would never pressurise you with hard sell and his quotes are very reasonable.
Customer in Brighton and Hove Posted on 24/11/2021 (Reviewer did not use service)
Great service once again
Customer Service
Quality
Value
I have used Window Repair Magician a number of times to replace misted windows, hinges, locks etc. and I have always been very happy with the quality and price of their work. On one occasion I asked them to come back to deal with a few niggles and they got them all sorted very quickly. I am a very satisfied customer.
Customer in Brighton and Hove Posted on 02/11/2021 , work completed 27/10/2021
Conservatory Repairs
Customer Service
Quality
Value
An excellent service and extremely trustworthy. High standard of work and obviously had lots of experience in repairing conservatories. Very pleased with the repairs done. Highly recommended.
Customer in Brighton and Hove Posted on 02/11/2021 , work completed 22/09/2021
Fast efficient team
Customer Service
Quality
Value
Gary and his team arrived on time and immediately began offloading the windows etc. We were having 12 double glazed sealed units replaced and they worked exceptionally well as a team. They were extremely tidy and cleaned up as they went, and still found time for a chat as they worked. We have no hesitation whatsoever in recommending Window Repair Magician. They completed the work in two hours which was the time they stipulated from the outset.
Customer in Brighton and Hove Posted on 24/10/2021 , work completed 12/10/2021
Window hinge repair
Customer Service
Quality
Value
The repair was done very quickly as the hinge was broken and the window had a big gap. The repair was excellent and they changed a window on a different window which was also done to a high level.
Customer in East Sussex Posted on 17/10/2021 , work completed 17/09/2021
Replacement sealed unit and wheels for sliding french door
Customer Service
Quality
Value
The engineer was very polite and efficient. The work was completed very professionally and entirely to my satisfaction.
Customer in Brighton and Hove Posted on 06/07/2021 , work completed 17/06/2021
Good Quality Work and Very Efficient
Customer Service
Quality
Value
I have used this company on several occasions and have always been very satisfied with the quality of their work. The owners and staff are nice people to deal with and keep you informed in the unlikely event any problems arise. I would happily use them again and would not hesitate to recommend them to anyone. I have every confidence in them and it's good to be able to use a local company.
Susan in Brighton and Hove Posted on 19/06/2021 , work completed 09/06/2021
Another great job
Customer Service
Quality
Value
Second time we have used the firm and, once again, having offered helpful advice, they were punctual, polite, neat and tidy and did a great job. Would definitely recommend them.
Nigel in Brighton Posted on 15/06/2021 , work completed 08/06/2021
minor repairs to back door and windows
Customer Service
Quality
Value
Gary was very efficient and a good timekeeper. He sorted and re hung my back door as it was not locking properly. He changed the locking window handle on my kitchen window, and put new hinges on my bathroom window. I have a 10 year guarantee for the work he carried out. I would definitely recommend him and would not hesitate to call on him in the future.
Customer in Brighton and Hove Posted on 26/05/2021 , work completed 28/04/2021
Misted windows
Customer Service
Quality
Value
We had several UPVC windows with bad condensation which we wanted to replace. This company were very helpful. They responded swiftly when I enquired, kept the appointment times they agreed and were polite and helpful. The work was carried out without any problems by friendly courteous men who wore face masks indoors as required. The windows now look like new and the cost was very reasonable. I would gladly recommend them.
Customer in Brighton and Hove Posted on 23/03/2021 , work completed 17/03/2021
New sliding patio door and other works
Customer Service
Quality
Value
This company came to our house in early November to quote for works we required doing. These were to install a new sliding double glazed patio door, replace 2 large double glazed panels (which had blown) in the conservatory. Replace bottom panel in kitchen door and replace new handle lock and new brackets on kitchen window. Very prompt service and happy with the price quoted. All works carried out on 15 December. Could not believe how quickly the works were completed, within 2 hours of them arriving!!! Very professional guys, once the works were completed, they cleaned up afterwards and took away old door, frames etc. Couldn’t fault them. Marvellous, prompt service from start to finish. Would most definitely recommend this company.
Customer in East Sussex Posted on 22/12/2020 , work completed 15/12/2020
Window Magician Repair and glass unit replacement
Customer Service
Quality
Value
Promptly dealt with evaluation and quote. Work carried out as agreed, timescales explained and adhered to. Friendly and clean punctual. Very good communication
Customer in Brighton and Hove Posted on 08/12/2020 , work completed 04/12/2020
Efficient and friendly at a reasonable price
Customer Service
Quality
Value
If you want glazing repairs look no further! Gary and his mate were punctual, worked quickly but carefully and left no mess. We have previously had an estimate from another company for work to be done, but the Magician was cheaper.
Customer in West Sussex Posted on 23/11/2020 , work completed 20/11/2020
Replacement of 3 blown windows & installation of letterbox in front door
Customer Service
Quality
Value
Very professional company with lots of care taken. I would recommend this company to everyone. Wish them lots of luck for the future & long may they prosper.
Customer in East Sussex Posted on 27/07/2020 , work completed 16/07/2020
Very satisfied
Customer Service
Quality
Value
I needed a number of small repairs to my double glazed doors - seal renewal; easing of patio doors & replacement of letterbox. I received a quick response to my inquiry. The work was done efficiently and on quote. When an unforeseen problem occurred with the size of the letterbox, I was told immediately, and the work was completed the next day. As my old colour was no longer available, I was given the option of changing my door handle to the new colour - no pressure for this - with quote. I'm very pleased I had this done.
Customer in Brighton and Hove Posted on 30/06/2020 , work completed 12/06/2020
Replacement of hinges on main entrance.
Customer Service
Quality
Value
Garry first visited to assess the work and hinges required on 23rd Jan. They gave a quote and an interim installation date. This installation date was delayed due to the difficulty in obtaining the special hinges. As soon as the hinges were available on 13th Feb. we agreed an installation date of 18th Feb. On the day Garry, with his mate, arrived at the agreed time and fitted the upgraded hinges. Both Garry and his mate were very courteous and professional in making the updated hinges fit the existing door features.
Customer in East Sussex Posted on 06/03/2020 , work completed 18/02/2020
Excellent
Customer Service
Quality
Value
Really pleased with the work done, kitchen window repaired and two panels in conservatory roof replaced which had roof lights which were leaking badly, Arrived 10 minutes before the agreed time of 8.00am and were finished by just gone 9.00am. Very polite and efficient, left no mess whatsoever and were a real pleasure to deal with. Very impressed and would definitely recommend and would use again.
Stewart Jessop Posted on 27/01/2020 , work completed 13/01/2020
Professional, Efficient and Good Quality
Customer Service
Quality
Value
Have used the Window Repair Magician on a number of occasions most recently to repair storm damaged windows. We always call them before any other window company because they have shown themselves to be the best.
Customer in East Sussex Posted on 24/12/2019 , work completed 03/12/2019
Windows and doors
Customer Service
Quality
Value
I have had majority of my window glass replaced by Window Magician, and recently a new door replaced. They are prompt, reasonably priced, very clean, very polite, and after care service is wonderful too. I would recommend them to everyone.
Customer in Brighton and Hove Posted on 13/12/2019 , work completed 07/12/2019