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Endorsed by Which? Trusted Traders

Window Repair Magician

Profile thumb new office and staff
4.9

174 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

ABOUT WINDOW REPAIR MAGICIAN

Since forming in 2014, Window Repair Magician has been providing high quality service to the local areas. Founded by Gary Sodeau, a window repair technician with over 25 years experience in the industry, Window Repair Magician constantly goes the extra mile to provide window repairs, door repairs and maintenance that is second to none. Due to his extensive experience and expertise he has a vast knowledge of the products, meaning there is practically no problem we cannot overcome. We are able to repair all makes and designs of window and door, regardless of installer.

An independent family-owned business, Window Repair Magician primarily offers its services to the local areas. Through word-of-mouth, Window Repair Magician has provided its high quality service to numerous happy customers, why not check out what they have to say by viewing our customer reviews?

What we do

  • Glaziers

    • Double glazing repair
    • Replacement window services and repairs
  • Double glazing

    • Double glazing repairs
  • Conservatories

    • Conservatory repairs
  • More Services

    • general window and door repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
174 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Replacement sealed unit and wheels for sliding french door
Customer Service
Quality
Value
The engineer was very polite and efficient. The work was completed very professionally and entirely to my satisfaction.
Customer in Brighton and Hove Posted on 06/07/2021 , work completed 17/06/2021
Good Quality Work and Very Efficient
Customer Service
Quality
Value
I have used this company on several occasions and have always been very satisfied with the quality of their work. The owners and staff are nice people to deal with and keep you informed in the unlikely event any problems arise. I would happily use them again and would not hesitate to recommend them to anyone. I have every confidence in them and it's good to be able to use a local company.
Susan in Brighton and Hove Posted on 19/06/2021 , work completed 09/06/2021
Another great job
Customer Service
Quality
Value
Second time we have used the firm and, once again, having offered helpful advice, they were punctual, polite, neat and tidy and did a great job. Would definitely recommend them.
Nigel in Brighton Posted on 15/06/2021 , work completed 08/06/2021
minor repairs to back door and windows
Customer Service
Quality
Value
Gary was very efficient and a good timekeeper. He sorted and re hung my back door as it was not locking properly. He changed the locking window handle on my kitchen window, and put new hinges on my bathroom window. I have a 10 year guarantee for the work he carried out. I would definitely recommend him and would not hesitate to call on him in the future.
Customer in Brighton and Hove Posted on 26/05/2021 , work completed 28/04/2021
Misted windows
Customer Service
Quality
Value
We had several UPVC windows with bad condensation which we wanted to replace. This company were very helpful. They responded swiftly when I enquired, kept the appointment times they agreed and were polite and helpful. The work was carried out without any problems by friendly courteous men who wore face masks indoors as required. The windows now look like new and the cost was very reasonable. I would gladly recommend them.
Customer in Brighton and Hove Posted on 23/03/2021 , work completed 17/03/2021
New sliding patio door and other works
Customer Service
Quality
Value
This company came to our house in early November to quote for works we required doing. These were to install a new sliding double glazed patio door, replace 2 large double glazed panels (which had blown) in the conservatory. Replace bottom panel in kitchen door and replace new handle lock and new brackets on kitchen window. Very prompt service and happy with the price quoted. All works carried out on 15 December. Could not believe how quickly the works were completed, within 2 hours of them arriving!!! Very professional guys, once the works were completed, they cleaned up afterwards and took away old door, frames etc. Couldn’t fault them. Marvellous, prompt service from start to finish. Would most definitely recommend this company.
Customer in East Sussex Posted on 22/12/2020 , work completed 15/12/2020
Window Magician Repair and glass unit replacement
Customer Service
Quality
Value
Promptly dealt with evaluation and quote. Work carried out as agreed, timescales explained and adhered to. Friendly and clean punctual. Very good communication
Customer in Brighton and Hove Posted on 08/12/2020 , work completed 04/12/2020
Efficient and friendly at a reasonable price
Customer Service
Quality
Value
If you want glazing repairs look no further! Gary and his mate were punctual, worked quickly but carefully and left no mess. We have previously had an estimate from another company for work to be done, but the Magician was cheaper.
Customer in West Sussex Posted on 23/11/2020 , work completed 20/11/2020
Replacement of 3 blown windows & installation of letterbox in front door
Customer Service
Quality
Value
Very professional company with lots of care taken. I would recommend this company to everyone. Wish them lots of luck for the future & long may they prosper.
Customer in East Sussex Posted on 27/07/2020 , work completed 16/07/2020
Very satisfied
Customer Service
Quality
Value
I needed a number of small repairs to my double glazed doors - seal renewal; easing of patio doors & replacement of letterbox. I received a quick response to my inquiry. The work was done efficiently and on quote. When an unforeseen problem occurred with the size of the letterbox, I was told immediately, and the work was completed the next day. As my old colour was no longer available, I was given the option of changing my door handle to the new colour - no pressure for this - with quote. I'm very pleased I had this done.
Customer in Brighton and Hove Posted on 30/06/2020 , work completed 12/06/2020
Replacement of hinges on main entrance.
Customer Service
Quality
Value
Garry first visited to assess the work and hinges required on 23rd Jan. They gave a quote and an interim installation date. This installation date was delayed due to the difficulty in obtaining the special hinges. As soon as the hinges were available on 13th Feb. we agreed an installation date of 18th Feb. On the day Garry, with his mate, arrived at the agreed time and fitted the upgraded hinges. Both Garry and his mate were very courteous and professional in making the updated hinges fit the existing door features.
Customer in East Sussex Posted on 06/03/2020 , work completed 18/02/2020
Excellent
Customer Service
Quality
Value
Really pleased with the work done, kitchen window repaired and two panels in conservatory roof replaced which had roof lights which were leaking badly, Arrived 10 minutes before the agreed time of 8.00am and were finished by just gone 9.00am. Very polite and efficient, left no mess whatsoever and were a real pleasure to deal with. Very impressed and would definitely recommend and would use again.
Stewart Jessop Posted on 27/01/2020 , work completed 13/01/2020
Professional, Efficient and Good Quality
Customer Service
Quality
Value
Have used the Window Repair Magician on a number of occasions most recently to repair storm damaged windows. We always call them before any other window company because they have shown themselves to be the best.
Customer in East Sussex Posted on 24/12/2019 , work completed 03/12/2019
Windows and doors
Customer Service
Quality
Value
I have had majority of my window glass replaced by Window Magician, and recently a new door replaced. They are prompt, reasonably priced, very clean, very polite, and after care service is wonderful too. I would recommend them to everyone.
Customer in Brighton and Hove Posted on 13/12/2019 , work completed 07/12/2019
Very pleased
Customer Service
Quality
Value
The first visit was short, but the technician saw immediately what was required. The estimate followed by phone the next day. An appointment was made for the work to be done, the technician arrived and completed the work quickly and courteously. The cost was the same as the estimate. All in all, a very satisfactory job, and I would not hesitate to recommend this company.
Customer in Posted on 13/12/2019 , work completed 19/11/2019
Good service
Customer Service
Quality
Value
Very efficient, very tidy and did a good job.
Which? Trusted Traders Consumer Posted on 21/11/2019 , work completed 21/11/2019
Efficient.
Customer Service
Quality
Value
Very good. Highly recommended.
Celia, East Sussex Posted on 19/11/2019 , work completed 19/11/2019
The magician works wonders
Customer Service
Quality
Value
We have 25 year old pvc double glazed windows and Gary has helped us to maintain them making them look as good as new. We have recently had problems with seals failing and consequently misty windows. Gary has been replacing them as they fail. He always does a great job, comes on time, tides up and most importantly is competitively priced. I would not hesitate to recommend this company.
Customer in Brighton and Hove Posted on 06/11/2019 , work completed 21/10/2019
Very pleased
Customer Service
Quality
Value
The chap came and fitted, had him before, very pleased with work
Which? Trusted Traders Consumer Posted on 18/10/2019 , work completed 18/10/2019
Fantastic service
Customer Service
Quality
Value
We had a misted up double glazed window. The Window Repair Magicians came out promptly, gave us a very competitive quotation and completed the work very quickly and tidily. I would certainly recommend this company and would happily credit them with politeness and courtesy which is more than I could say for another local window and fascia company who recently worked at my neighbours house! Not all companies are the same and I would certainly have no hesitation at all in employing the Window Repair Magicians again.
Customer in West Sussex Posted on 02/10/2019 , work completed 01/10/2019
Excellent!
Customer Service
Quality
Value
In February my 24 year old double glazing and doors had broken down. I asked Gary for an estimate for repairs. He arrived very promptly and the verdict was that some parts were irreparable, so new back and front doors were required. I also had three windows replaced at the front with a very good quality product. The work was completed in a timely manner and after the work was completed you would not know they had been here as the tidying up was very good. Time keeping was very good everything looks great now. Neighbours have commented on how the new double glazing has enhanced the look of the front of my house. All in all a very good job.
Customer in Brighton and Hove Posted on 23/08/2019 , work completed 23/08/2019
Good work from an efficient trader
Customer Service
Quality
Value
My dealings with Window Repair Magician were a good experience right the way through. They rang me back to make an appointment to give an estimate for several small jobs - replacing an outside door lock, replacing a letterbox, adjusting a door and re-fitting a door. They arrived on time, provided the estimate and, once this was accepted, rang me to fix a date to do the work. On the day they were delayed but the office rang to tell me they would be about 20 minutes late. They carried out the work very efficiently and left everywhere clean and tidy. I would use them again and would not hesitate to recommend them.
Customer in Brighton and Hove Posted on 24/07/2019 , work completed 22/07/2019
Excellent
Customer Service
Quality
Value
Speed of responding to a query and getting the job done in a reasonable time is excellent.
Carol, East Sussex Posted on 11/07/2019 , work completed 11/07/2019
Replace broken window hinge
Customer Service
Quality
Value
Excellent and fast quote followed up with a timely repair. Excellent communication. The job took less than 10mins to fix. Clean and tidy job.
Customer in Brighton and Hove Posted on 27/06/2019 , work completed 27/06/2019
Great Service
Customer Service
Quality
Value
From start (visit and estimate) to finish these guys were professional and very easy to deal with. Having thought I would have to pay vast sums to replace my windows it was really good news when I got their estimate. I didn't have to wait long and they arrived when they said they would and left me with new looking windows that I am very pleased with. I wouldn't hesitate in recommending them for this work.
Customer in Brighton and Hove Posted on 27/06/2019 , work completed 26/06/2019
Work Completed to Quotation
All work on window renewal and hinge repair, completed to my satisfaction and to cost quotation!
Customer in Brighton and Hove Posted on 20/06/2019 (Reviewer did not use service)
Excellent standard of work
Customer Service
Quality
Value
Having just moved into our new home I feared that we would immediately incur extra costs of new double glazing due to issues of the windows in our kitchen/living room. I managed to arrange a next day survey and was pleasantly surprised to be told that the windows could be repaired at a fraction of the price compared to replacements. I only had to wait a short while so that the work could be fitted in between jobs with Window Repair Magician's busy work schedule. The guys were professional, polite, thorough and also cleaned the existing frames, as well as explaining that a yearly maintenance by myself will keep the windows and frames in a good working order.
Customer in East Sussex Posted on 13/06/2019 , work completed 13/06/2019
Great service
Customer Service
Quality
Value
From first contact to the first visit for a quote and the subsequent visits to do the work, great customer service with a real feeling that they take care and pride in their work. Every pleased and would have no hesitation in recommending this firm. Thank you
Customer in East Sussex Posted on 03/06/2019 , work completed 29/05/2019
Great Job
Customer Service
Quality
Value
From my initial inquiry to the completion of the job, everything that I asked for was completed speedily and very satisfactorily. All for what I considered a very reasonable price.
Customer in East Sussex Posted on 29/05/2019 , work completed 29/05/2019
Excellent work and fast response
Customer Service
Quality
Value
I am delighted with this team as they made an excellent job. Nice people, clean, tidy work and a really professional job. Well Done. I would highly recommend.
Customer in Brighton and Hove Posted on 20/05/2019 , work completed 20/05/2019
Reliable, punctual and professional
Customer Service
Quality
Value
Window Repair Magician were recommend to me, & I would highly recommend them. They are reliable, punctual & very professional. The team led by Gary are very personable & a pleasure to deal with.
Mary, East Sussex Posted on 20/05/2019 , work completed 20/05/2019
Outstanding Work
Customer Service
Quality
Value
Gary and his team did a fantastic job on my windows, front door, and patio doors. I would never use anyone else. Cannot rate them high enough, absolute 5 star service *****
Customer in East Sussex Posted on 25/04/2019 , work completed 25/04/2019
Excellent Work
Customer Service
Quality
Value
Excellent work replacing a door panel and trim, window hinges and handles. Gary provided the quote after a quick visit and the work was carried out to our convenience. He worked quickly and tidily - we are very pleased with the job done.
Customer in East Sussex Posted on 12/04/2019 , work completed 12/04/2019
Prompt and efficient service
Customer Service
Quality
Value
We were very pleased with the many and varied tasks carried out by Gary and his team. They were professional, polite and did a very good job.
Customer in East Sussex Posted on 10/04/2019 , work completed 01/04/2019
Excellent work again
Customer Service
Quality
Value
Gary and his team replaced 3 sealed units, arriving when promised and leaving the conservatory clean and tidy. It is the second time that I have used Gary and can wholeheartedly recommend him!
Customer in The City of Brighton and Hove Posted on 01/04/2019 , work completed 01/04/2019
Friendly & professional
Customer Service
Quality
Value
Carried work out on time, very efficient and friendly. Explained everything to each window, very satisfied with all the work.
Sandra, East Sussex Posted on 11/03/2019 , work completed 11/03/2019
First class service
Customer Service
Quality
Value
I was very impressed by the service: punctual, professional and efficient. The price for the job was very reasonable. Thoroughly recommended.
Customer in The City of Brighton and Hove Posted on 25/02/2019 , work completed 25/02/2019
Prompt and professional
Customer Service
Quality
Value
Replaced hinges and handles on windows. Arrived on time were efficient, clean and tidy excellent value for money
Customer in East Sussex Posted on 25/02/2019 , work completed 25/02/2019
Prompt & professional.
Customer Service
Quality
Value
Very prompt, professional & clean. I am very happy.
Barbara, East Sussex Posted on 11/02/2019 , work completed 11/02/2019
Good time keepers
Customer Service
Quality
Value
I have no hesitation in recommending them. Very good time keepers.
Kathleen, East Sussex Posted on 26/01/2019 , work completed 26/01/2019
Expert and efficient
Customer Service
Quality
Value
Three guys worked well to solve a long standing issue.
Robin, East Sussex Posted on 24/01/2019 , work completed 24/01/2019
Professional & reliable.
Customer Service
Quality
Value
Window Repair Magician are friendly, professional and very reasonable. They quoted a price, measured up, phoned to say when they would arrive. All work was completed quickly, cleanly and tidily. Very very pleased!
Yvonne, East Sussex Posted on 21/01/2019 , work completed 21/01/2019
Prompt & professional
Customer Service
Quality
Value
Very quick response, job done smoothly and quickly, I will definitely use them again.
Daniel, East Sussex Posted on 21/01/2019 , work completed 21/01/2019
Very professional
Customer Service
Quality
Value
Have no hesitation in recommending. Very good professional service.
Ralph, East Sussex Posted on 19/01/2019 , work completed 19/01/2019
Very professional.
Customer Service
Quality
Value
Window Repair Magician arrived exactly to time. Have already recommended to my daughter. Totally professional, knew exactly what they were doing & just got on with the job!
Diana, East Sussex Posted on 11/12/2018 , work completed 11/12/2018
Approachable & trustworthy
Customer Service
Quality
Value
Gary fixed several windows inc handles, locks and hinges as well as replacing glass with motifs for plain glass. Gary is a lovely, approachable person, he's genuine and will only recommend repairs that actually need doing. I would definitely use him again and would not hesitate to recommend him as I trust him.
Amanda, East Sussex Posted on 03/12/2018 , work completed 03/12/2018
Good Service
Customer Service
Quality
Value
I had a visit firstly for a quote to fix the window that was not closing fully. Quote was emailed same day and was easy to understand. I booked the job in for a new hinge and on the day it was done quickly and no mess was left behind. I was able to pay by card in my own home, no hassle of having the correct cash. No more drafts leaking through the window, great job.
Elaine_22 Posted on 07/11/2018 , work completed 07/11/2018
Prompt and professional
Customer Service
Quality
Value
Hinges on three windows and lock on one window. Polite professional and got on with the job in hand. Would recommend to my friends. Thanks.
Irene, East Sussex Posted on 28/09/2018 , work completed 28/09/2018
excellent service
Customer Service
Quality
Value
Second time I have used them and once again they arrived on time, Were friendly yet efficient. They left my place very clean and tidy. Would thoroughly recommend this company Suzanne Smith
Suzanne Smith Posted on 25/09/2018 , work completed 25/09/2018
Professional
Customer Service
Quality
Value
Replacement of 'blown windows' very well done to budget. All mess cleared up.
Colin, East Sussex Posted on 25/09/2018 , work completed 25/09/2018
Excellent Service
Customer Service
Quality
Value
Repiaced hinges on 2 windows and replaced door lock. The work was carried out very quickly & professionally. I was very pleased with the service provided and would highly recommend. I will use this company again.
Bassett Posted on 23/09/2018 , work completed 23/09/2018
Great Service once again
Customer Service
Quality
Value
We have used the window repair magician three times now for different jobs, and every time without exception the service has been first class. They come out when they say they will and do the job for the price quoted with no fuss. Any problems with hinges, locks, handles or anything window or door related they will always be our first call. Great service and great price
Steve R Posted on 13/09/2018 , work completed 13/09/2018
good work
Customer Service
Quality
Value
they did exactly what they said they would do, no fuss, extremely happy with work, would highly recommend. Arrived on time, very clean work.
Saltdean Resident Posted on 13/09/2018 , work completed 13/09/2018
Professional Friendly Service
Customer Service
Quality
Value
We had a blown double glazing seal replaced on a patio door and a replacement window fitted. This work was carried out very efficiently. They came promptly and were very professional and all was left clean and tidy. It is also excellent value for money. Booking the work was also very easy and quick and it was particularly helpful that you could speak to someone to organised it all. This is the second time we have used the Window Magician and we are not disappointed. I would not hesitate in recommending him to others.
DianeS Posted on 10/09/2018 , work completed 10/09/2018
Friendly and professional.
Customer Service
Quality
Value
Work done, blown double-glazing seal on the patio door and replacement window. Work carried out in a very professional way. Quick, efficient, friendly service. Have used Window Magician before, still not disappointed. Would definitely recommend to others.
Diane, East Sussex Posted on 10/09/2018 , work completed 10/09/2018
Quick & professional.
Customer Service
Quality
Value
Arrived a little late but did apologise immediately & explained the extenuating circumstances. Carried out the scheduled work very quickly & professionally & carried out an additional unscheduled task free of charge. A job well done.
Raymond, East Sussex Posted on 06/09/2018 , work completed 06/09/2018
Friendly, efficient and value for money
Customer Service
Quality
Value
Repairs done to hinges, handle and poorly fitted windows for us and elderly relative. Easy to arrange both quote and work date with very friendly people on the phone. Work carried out extremely efficiently by friendly and professional team without any fuss. Everything left very clean and tidy. Good value for money. Would definitely use again in the future and would not hesitate in recommending to family and friends.
Ellen C Posted on 30/08/2018 , work completed 30/08/2018
My review
Customer Service
Quality
Value
Excellently undertaken and carried out at a very reasonable price.
Jeannette, East Sussex Posted on 30/08/2018 , work completed 30/08/2018
Window repair magician
Customer Service
Quality
Value
Repaired window hinges to one bedroom and one lounge windows. Although work was delayed by one week this was due to late delivery by courier and was completed on budget. Completely satisfied with Gary and kept me informed with phone calls.
Derek, East Sussex Posted on 29/08/2018 , work completed 29/08/2018
Reliable and value for money
Customer Service
Quality
Value
It was very easy to arrange an appointment, which was kept with the workmen arriving exactly when they said they would. The work was carried out efficiently with no fuss. Great value for money too.
JohnH Posted on 26/08/2018 , work completed 26/08/2018
Professional & friendly
Customer Service
Quality
Value
Work - fixing handle on bi-fold doors. Done quickly & in a friendly way. Gary is professional, reassuring & keeps his word. Very customer focused. His timekeeping was perfect. Would recommend without hesitation. First rate service.
Edward John, East Sussex Posted on 23/08/2018 , work completed 23/08/2018
Prompt and professional
Customer Service
Quality
Value
Most impressed will certainly use them again. Good customer service. Very prompt call-back.
Rosemary, East Sussex Posted on 23/08/2018 , work completed 23/08/2018
Excellent
Customer Service
Quality
Value
A replacement window. They came promptly and the work was carried out swiftly. Smashing job.
Susan, East Sussex Posted on 22/08/2018 , work completed 22/08/2018
On time to start jobs
Customer Service
Quality
Value
Very clean workers, explained clearly what they could do. Quite a few window jobs were done, new handles locks etc.. didn't stop working. Would recommend them, with no trouble.
Anne, East Sussex Posted on 22/08/2018 , work completed 22/08/2018
Excellent service
Customer Service
Quality
Value
Repairs to window handles and locks, new letterbox. All completed quickly and professional. Very pleasant team. Given estimate and paid easily using card reader.
Jennifer, East Sussex Posted on 16/08/2018 , work completed 16/08/2018
Perfectionist
Customer Service
Quality
Value
On time & courteous, worked hard to finish fiddly job to a high standard. Very pleased, would certainly recommend to our friends & family. We chose to use him as pleased with previous job he did for us.
Alan, East Sussex Posted on 15/08/2018 , work completed 15/08/2018
Great job
Customer Service
Quality
Value
All the work was carried out in a professional & efficient way & left everything clean & tidy - great job, thank you.
John, East Sussex Posted on 14/08/2018 , work completed 14/08/2018
Excellent service
Customer Service
Quality
Value
Highly recommend this firm, very efficient, neat and excellent value for money. It is brilliant being able to see clearly out of the window now. Have already recommended to my friends.
Penny, East Sussex Posted on 14/08/2018 , work completed 14/08/2018
Great Service, Clean and tidy,
Customer Service
Quality
Value
I needed safety locks fitted to the upstairs windows they recommended top and bottom hinge locks. Very satisfied and pleased with the way the work was carried out.
Forest Posted on 05/08/2018 , work completed 05/08/2018
Good job done
Customer Service
Quality
Value
Simply great work done on time at a sensible price. Nice people.
Brian, East Sussex Posted on 02/08/2018 , work completed 02/08/2018
Polite and professional.
Customer Service
Quality
Value
Very efficient quick work. Tidy up afterwards, very pleased. Would recommend. Very polite and friendly. Can't fault at all.
Sandra, East Sussex Posted on 02/08/2018 , work completed 02/08/2018
care, quality, professional!
Customer Service
Quality
Value
Good price, really efficient and friendly, so quick! nice guys.
Edgar, East Sussex Posted on 26/07/2018 , work completed 26/07/2018
Yes kept to appointment
Customer Service
Quality
Value
Replaced faulty locking device on double glazed window. Very professional job, done on time, at the price quoted. First class.
Richard, East Sussex Posted on 25/07/2018 , work completed 25/07/2018
Very good work
Customer Service
Quality
Value
This is the second time we have used them, and as always they very professional, and efficient. would strongly recommend them.
Christine Posted on 21/07/2018 , work completed 21/07/2018
Excellent service
Customer Service
Quality
Value
Excellent service, clean, polite. Would recommend the company to friends & neighbours.
Alice, East Sussex Posted on 16/07/2018 , work completed 16/07/2018
Reliable and efficient.
Customer Service
Quality
Value
I would recommend Window Repair Magician as prompt, reliable and efficient in their work. They were honest and professional.
Grace, East Sussex Posted on 13/07/2018 , work completed 13/07/2018
Excellent job
Customer Service
Quality
Value
I was very impressed with time keeping and excellent workmanship. Would recommend very highly.
Marian, East Sussex Posted on 09/07/2018 , work completed 09/07/2018
Excellent job
Customer Service
Quality
Value
I have found this company very helpful, friendly and efficient. I have had them to replace several of my windows over the last couple of years and I cannot fault them.
Margaret, East Sussex Posted on 05/07/2018 , work completed 05/07/2018
Very good professional job.
Customer Service
Quality
Value
Very efficient, helpful and friendly.
Veronica, East Sussex Posted on 05/07/2018 , work completed 05/07/2018
Very good
Customer Service
Quality
Value
Very good. Professional. Will use again.
Mike, East Sussex Posted on 05/07/2018 , work completed 05/07/2018
Brilliant efficient job.
Customer Service
Quality
Value
All good. Excellent from visit to quote to final fitting. Very helpful and personable people to deal with.
Keith, East Sussex Posted on 04/07/2018 , work completed 04/07/2018
Excellent, as always
Customer Service
Quality
Value
This is the third time I have used Window Repair Magician. Always an excellent job. Great response time and very professional.
H, East Sussex Posted on 04/07/2018 , work completed 04/07/2018
Lovely job
Customer Service
Quality
Value
I had a complete door lock mechanism replaced and two windows repaired. Most impressed and would recommend them.
Tony, East Sussex Posted on 04/07/2018 , work completed 04/07/2018
Prompt & professional.
Customer Service
Quality
Value
Kept appointment, on time, very tidy & Good job.
Zephyrin, East Sussex Posted on 01/07/2018 , work completed 01/07/2018
Excellent
Customer Service
Quality
Value
Turned up early got on with the job, no time for idle conversation.
Keith, East Sussex Posted on 26/06/2018 , work completed 26/06/2018
Excellent friendly service
Customer Service
Quality
Value
Very efficient assessment of problem. New windows supplied and fitted perfectly. Excellent administration re booking of work to be done. Fully recommend.
John, East Sussex Posted on 26/06/2018 , work completed 26/06/2018
Good job
Customer Service
Quality
Value
Friendly & efficient.
Alan, East Sussex Posted on 21/06/2018 , work completed 21/06/2018
Fantastic, efficient service
Customer Service
Quality
Value
The Window Repair Magician has done a lot of work for us and he has been quick, thorough, efficient and extremely good value for money. Highly recommended.
Lucinda, East Sussex Posted on 21/06/2018 , work completed 21/06/2018
Recommended
Customer Service
Quality
Value
Replacement locks on all windows,replacement of blown double glazing window units, addition of glossy window sill. Work was completed in very professional manner and a fast response time for all enquiries.
Vishakha Abhyankar, . Posted on 14/06/2018 , work completed 14/06/2018
Excellent service
Customer Service
Quality
Value
On time, polite + efficient. Very pleased. Would highly recommend.
Damon, East Sussex Posted on 13/06/2018 , work completed 13/06/2018
Good
Customer Service
Quality
Value
Good, efficient workers, will use again.
Joan, East Sussex Posted on 12/06/2018 , work completed 12/06/2018
Friendly, fast and efficient
Customer Service
Quality
Value
Arrived on time to give quotation. Reasonably priced so placed order. Window panes replaced two weeks later. All quick and easy.
John, East Sussex Posted on 11/06/2018 , work completed 11/06/2018
Prompt, efficient, fair price
Customer Service
Quality
Value
Expert tradesmen. Happy to recommend any time.
Barry, East Sussex Posted on 04/06/2018 , work completed 04/06/2018
Highly recommend
Customer Service
Quality
Value
Very efficient. Kept in touch from start to end so knew what was going on with obtaining parts etc. So nice to have clear windows and a working patio door. Reasonably priced.
Tracy, East Sussex Posted on 01/06/2018 , work completed 01/06/2018
Highly recommended
Customer Service
Quality
Value
I'd highly recommend the Window Repair Magician, they were very efficient, friendly and tidy workers. Price was reasonable and the service great.
DavidB Posted on 24/05/2018 , work completed 24/05/2018
Just what we wanted
Customer Service
Quality
Value
We thought three of our windows were beyond repair - other traders had told us so! Not the window magician! Really very happy - excellent service - prompt and efficient and reasonable price. Very happy indeed. Can totally recommend.
David, East Sussex Posted on 23/05/2018 , work completed 23/05/2018
Good job
Customer Service
Quality
Value
Worked quickly to finish job.
Michael, East Sussex Posted on 22/05/2018 , work completed 22/05/2018
My review
Customer Service
Quality
Value
Efficient, friendly service.
E R, East Sussex Posted on 22/05/2018 , work completed 22/05/2018
Prompt and professional
Customer Service
Quality
Value
Did a good job, polite.
Jean, East Sussex Posted on 15/05/2018 , work completed 15/05/2018
Excellent service
Customer Service
Quality
Value
From initial contact it was all stress free and work completed in under two days. They arrived when they said - rare these days. A good job done and very pleasant to deal with. Cannot fault them.
Carole, East Sussex Posted on 10/05/2018 , work completed 10/05/2018
Prompt & Professional
Customer Service
Quality
Value
Window repair magician offer a prompt & professional service. Would highly recommend.
Dinky, East Sussex Posted on 09/05/2018 , work completed 09/05/2018
Very good, very professional
Customer Service
Quality
Value
Found him honest, on the repairs he done when replacing parts that broke! Will be pleased to use him again.
Paul, East Sussex Posted on 09/05/2018 , work completed 09/05/2018
Lived up to their title
Customer Service
Quality
Value
Excellent work as usual.
Michael, East Sussex Posted on 09/05/2018 , work completed 09/05/2018
Prompt & professional. Great communication
Customer Service
Quality
Value
Prompt & professional, courteous and good customer communication. Had some bad weather which meant appointment needed rearranging. Nothing of a problem. Phoned promptly and job completed within 48 hours. Excellent.
Graham, East Sussex Posted on 03/05/2018 , work completed 03/05/2018
Prompt and professional
Customer Service
Quality
Value
They arrived at the time agreed did a very good quick job and cleaned up afterwards very polite.
Phyllis, East Sussex Posted on 01/05/2018 , work completed 01/05/2018
Highly recommended
Customer Service
Quality
Value
Gary responded promptly to our initial phone enquiry . Measured and calculated efficiently and his very reasonable quotation arrived early the next morning. A week later he and his colleague arrived at the appointed time. Worked non-stop to fit the glass panels and left the house tidy and its occupants most satisfied. An excellent service.
Nicholas, East Sussex Posted on 26/04/2018 , work completed 26/04/2018
Excellent job
Customer Service
Quality
Value
They came on time. The job was done quick. No hassle and perfectly finished. I will use them again in the future.
Hector, East Sussex Posted on 26/04/2018 , work completed 26/04/2018
Excellent job
Customer Service
Quality
Value
I had four windows repaired. The job was excellent. They turned up on time, they worked hard. They were polite and kept the house clean. The repairs were finished to an excellent standard. I couldn't be happier, would definitely use them again.
L, East Sussex Posted on 25/04/2018 , work completed 25/04/2018
High quality workmanship
Customer Service
Quality
Value
Broken door lock and replacement hinges replaced efficiently and quickly. Nice clean job and very pleased with service provided.
Michael, East Sussex Posted on 24/04/2018 , work completed 24/04/2018
Professional, tidy service
Customer Service
Quality
Value
Very pleasant, polite people. No mess left behind, neat and clean job done.
Pat, East Sussex Posted on 24/04/2018 , work completed 24/04/2018
Prompt and efficient
Customer Service
Quality
Value
Quote felt high but I agreed it and he charged the agreed sum. Excellent time keeping. Worked quickly and cleanly. Good job done and I would recommend.
Peter, East Sussex Posted on 18/04/2018 , work completed 18/04/2018
My review
Customer Service
Quality
Value
Prompt, professional, tidy workmanship.
Tony, East Sussex Posted on 17/04/2018 , work completed 17/04/2018
Professional, Helpful, Friendly
Customer Service
Quality
Value
Very helpful, came on time. Did a good job with no fuss.
Pauline, East Sussex Posted on 17/04/2018 , work completed 17/04/2018
My review
Customer Service
Quality
Value
Efficient and professional. Turned up when he said he would.
Karen, East Sussex Posted on 11/04/2018 , work completed 11/04/2018
My review
Customer Service
Quality
Value
Top class service and workmanship carried out by Gary and Sean. It was a pleasure to have them in my home. Well done.
Ronnie, East Sussex Posted on 09/04/2018 , work completed 09/04/2018
My review
Customer Service
Quality
Value
Top class service and workmanship carried out by Gary and Sean. It was a pleasure to have them in my home. Well done.
Ronnie, East Sussex Posted on 09/04/2018 , work completed 09/04/2018
Prompt & professional
Customer Service
Quality
Value
Excellent workmanship from start to finish. 4 windows delivered at 8am and all fitted by 2pm. Professional, neat & tidy work.
Lesley, East Sussex Posted on 04/04/2018 , work completed 04/04/2018
Prompt professional.
Customer Service
Quality
Value
Very nice gentleman (Gary). Office staff also very (Tracy) professional and kind. Seems nothing was too much trouble for them. Work carried out on time. Clean and tidy very satisfactory.
Hazel, East Sussex Posted on 23/03/2018 , work completed 23/03/2018
First-Class Job
Customer Service
Quality
Value
A first-class job, very professional and prompt.
Marie-Irene, East Sussex Posted on 22/03/2018 , work completed 22/03/2018
Window repair.
Customer Service
Quality
Value
Excellent response and prompt service. Would recommend.
Chris, East Sussex Posted on 22/03/2018 , work completed 22/03/2018
My review
Customer Service
Quality
Value
Total service was excellent.
Gwynfryd, East Sussex Posted on 21/03/2018 , work completed 21/03/2018
Prompt & professional
Customer Service
Quality
Value
Responded quickly and replaced lock efficiently.
Ann, East Sussex Posted on 20/03/2018 , work completed 20/03/2018
Prompt and professional
Customer Service
Quality
Value
Friendly, exact, lovely result I was amazed by final result such a brilliant difference. Have already asked about another problem with windows by shoddy firm, and will contact them to do more work for me.
Marilyn, East Sussex Posted on 20/03/2018 , work completed 20/03/2018
Excellent job
Customer Service
Quality
Value
From start to finish every promise was kept. 2x sealed units replaced promptly & efficiently at price quoted would not hesitate to recommend. Excellent.
Les, East Sussex Posted on 12/03/2018 , work completed 12/03/2018
A Job Well Done
Customer Service
Quality
Value
From the enquiry to completion appointments made were kept and on time. Work was carried out efficiently and swiftly in time given. Friendly service with advice given on future jobs.
Michael, East Sussex Posted on 12/03/2018 , work completed 12/03/2018
Prompt and professional
Customer Service
Quality
Value
Responded promptly to our original call. Completed the job with a minimum of fuss.
Chris, East Sussex Posted on 10/03/2018 , work completed 10/03/2018
Prompt and professional
Customer Service
Quality
Value
Quick response to my phone call. Work carried out on date promised. Polite and professional.
Shirley, East Sussex Posted on 06/03/2018 , work completed 06/03/2018
Totally professional
Customer Service
Quality
Value
I was very impressed by the workmanship. I had some window locks and handles replaced which had been completely "butchered" by someone else. In other words hardly useable and totally useless. Gary and his team were totally professional, quick - I would have no problem using them again and would be more than happy recommending them.
Susan, East Sussex Posted on 27/02/2018 , work completed 27/02/2018
Prompt and professional
Customer Service
Quality
Value
Very impressed with this trader. Competitive price. Prompt service and an excellent job. Highly recommended.
Mike, East Sussex Posted on 26/02/2018 , work completed 26/02/2018
Great job.
Customer Service
Quality
Value
Fitters turned up on time, were neat and tidy, and completed the job in quick time. Would recommend them for sure.
John, East Sussex Posted on 21/02/2018 , work completed 21/02/2018
On time, no fuss and fast
Customer Service
Quality
Value
Gary turned up exactly at the time said and replaced my three misted windows with minimal fuss. Added to my address book for next time.
Peterinlewes Posted on 20/02/2018 , work completed 20/02/2018
Excellent service
Customer Service
Quality
Value
Efficient, clean and tidy workers. Very thorough and did a brilliant job. Would highly recommend.
Ronald, East Sussex Posted on 20/02/2018 , work completed 20/02/2018
Prompt and efficient
Customer Service
Quality
Value
There was only a couple of days and a weekend between enquiry and completed work. So pleased with work, quality at a really reasonable price!
Christine, East Sussex Posted on 19/02/2018 , work completed 19/02/2018
Brilliant job
Customer Service
Quality
Value
Gary completely overhauled our opening windows. Some has small gaps along the hinge side where a draught was coming in. These were fixed very professionally. Some new hinges and handles were fitted. Very pleased with the work - highly recommended.
Diana, East Sussex Posted on 01/02/2018 , work completed 01/02/2018
My review
Customer Service
Quality
Value
Excellent job & very professional.
Roger, East Sussex Posted on 31/01/2018 , work completed 31/01/2018
Excellent job
Customer Service
Quality
Value
Prompt, efficient, great job.
John, East Sussex Posted on 29/01/2018 , work completed 29/01/2018
Highly Recommend
Customer Service
Quality
Value
Gary arrived promptly for the quote visit and on the day of the job. He was professional, polite, clearly knew what he was doing, and finished the jobs fast (letterbox and window lock and handle replacement). He got back quickly by phone and email too. Would highly recommend.
Natasha, East Sussex Posted on 25/01/2018 , work completed 25/01/2018
A very good job
Customer Service
Quality
Value
Very good service, very professional. Quick, clean job would recommend the firm to everybody.
Kim, East Sussex Posted on 17/01/2018 , work completed 17/01/2018
Professional and friendly
Customer Service
Quality
Value
Efficient and friendly, they quoted quickly and followed up in a few days. Windows now air-tight again.
Belinda, East Sussex Posted on 17/01/2018 , work completed 17/01/2018
Very satisfied = on time = clean job
Customer Service
Quality
Value
Polite - good firm = would and will be using them again.
Which? Trusted Traders Consumer Posted on 17/01/2018 , work completed 17/01/2018
Prompt, clean & professional
Customer Service
Quality
Value
This is the first time of using this company. I will use them again when the time comes.
Alan, East Sussex Posted on 12/01/2018 , work completed 12/01/2018
Prompt and Professional
Customer Service
Quality
Value
Asked for 3 windows to be repaired, one cracked, one needed new handle, one needed new hinge. Came and assessed, quoted, turned up, fixed. Amazing. No complaints.
Which? Trusted Traders Consumer Posted on 27/11/2017 , work completed 27/11/2017
Prompt professional did good job
Customer Service
Quality
Value
They were on time worked quickly and efficiently and were very good and clean workers.
Vivienne, East Sussex Posted on 24/11/2017 , work completed 24/11/2017
My review
Customer Service
Quality
Value
Very good work and service
S K, East Sussex Posted on 22/11/2017 , work completed 22/11/2017
Brilliant job
Customer Service
Quality
Value
Most impressed would certainly use them again, fast efficient service.
Raymond, East Sussex Posted on 20/11/2017 , work completed 20/11/2017
Very efficient and professional
Customer Service
Quality
Value
Gary does everything he says he will. Turned up on time and worked quickly and proficiently. Very friendly and as was Tracy who also helped. Perhaps would have liked a little more care when finishing frame around the wall. Had to fade nasty scratch before it could be painted.
Stephanie, East Sussex Posted on 20/11/2017 , work completed 20/11/2017
Very efficient - good job
Customer Service
Quality
Value
Had locks changed on front door along with letter box and handle. Very quick change. Also a blown window was replaced - again very quick change. Very professional and polite.
Lisa, East Sussex Posted on 16/11/2017 , work completed 16/11/2017
Excellent service
Customer Service
Quality
Value
Very good from first phone call to the fitting of the windows. Very professional & courteous. Would highly recommend.
John, East Sussex Posted on 23/10/2017 , work completed 23/10/2017
Magicians - yes
Customer Service
Quality
Value
Very good. Arrived as agreed. Completed replacement door perfectly and no mess, and early! Corrected misaligned patio doors at the cheapest option. Didn't replace hinges. What a great family run firm.
Brenda, East Sussex Posted on 11/10/2017 , work completed 11/10/2017
Great Job
Customer Service
Quality
Value
Work was brilliant, very neat and tidy.
Patricia, East Sussex Posted on 05/10/2017 , work completed 05/10/2017
Did the job well
Customer Service
Quality
Value
Turned up on time, did the job well. Would recommend.
Which? Trusted Traders Consumer Posted on 04/10/2017 , work completed 04/10/2017
First class
Customer Service
Quality
Value
I was astonished at the speed and very high quality of the job.
Which? Trusted Traders Consumer Posted on 03/10/2017 , work completed 03/10/2017
Wonderful team
Customer Service
Quality
Value
So pleased today with the window magician team that with great team work. Replaced our two windows and replaced a tricky patio window - now we can enjoy our garden view once again!
Gail, East Sussex Posted on 03/10/2017 , work completed 03/10/2017
Highly efficient from quote to job
Customer Service
Quality
Value
Polite, attentive and efficient service from original quote to job completion.
Keith, East Sussex Posted on 02/10/2017 , work completed 02/10/2017
Well Done
Customer Service
Quality
Value
Great job done. Nice lads, very happy with the outcome. I will go back for rest of my windows.
June, East Sussex Posted on 27/09/2017 , work completed 27/09/2017
First Rate Job
Customer Service
Quality
Value
Window Repair Magician is a first rate company doing first rate work. The company, a family business, is professional in every way. They work on a timely basis, their work is exceptional and they leave the property in a clean and tidy state. I can't recommend them too highly.
David, East Sussex Posted on 20/09/2017 , work completed 20/09/2017
Efficient and Reliable
Customer Service
Quality
Value
They did what they said they would do; when they said they would do it, and at a reasonable price.
Martin, East Sussex Posted on 18/09/2017 , work completed 18/09/2017
Very pleased. Prompt.
Customer Service
Quality
Value
Very prompt. Clean. Did a very good job. Fair price. Have ordered new patio doors.
Robert, East Sussex Posted on 14/09/2017 , work completed 14/09/2017
Brilliant Job
Customer Service
Quality
Value
Excellent work. Will use them again.
Pat, East Sussex Posted on 25/08/2017 , work completed 25/08/2017
Fast & efficient
Customer Service
Quality
Value
Fast & efficient service. Staff professional & polite. Had a window lock changed within half an hour. Highly recommended
Georgia, East Sussex Posted on 21/08/2017 , work completed 21/08/2017
My review
Customer Service
Quality
Value
Arrived on time, carried out work quickly and very professionally.
Philomena, East Sussex Posted on 15/08/2017 , work completed 15/08/2017
Panel replaced
Customer Service
Quality
Value
Arrived when they said. Replaced new panel efficiently. Good job done. Thank you.
Trevor, East Sussex Posted on 15/08/2017 , work completed 15/08/2017
Magician window repair
Customer Service
Quality
Value
The company's work practice is up to the highest standard. Their engineering skill is without fault. They can be trusted to deal with any window repair, to the customer's complete satisfaction.
Richard Glyn, East Sussex Posted on 11/08/2017 , work completed 11/08/2017
My review
Customer Service
Quality
Value
Prompt, professional & v good
Carole, East Sussex Posted on 08/08/2017 , work completed 08/08/2017
Superb Job
Customer Service
Quality
Value
An excellent job done. They were clean, quick & efficient. I have no hesitation in recommending.
Ken, East Sussex Posted on 07/08/2017 , work completed 07/08/2017
Prompt, realisable and efficient
Customer Service
Quality
Value
A very professional service and friendly. Prompt for appointments. Helpful for advice. I shall definitely be using them again for my double glazing improvements.
Jane, East Sussex Posted on 03/08/2017 , work completed 03/08/2017
UVPC Front Door Repairs
Customer Service
Quality
Value
They effectively fixed my front door which had been letting in water and replaced the door handle which was on its way out. In terms of initial contact, the quote and the work, everyone involved was friendly and professional, most impressive.
Mark Hughes Posted on 01/08/2017 , work completed 01/08/2017
Very good
Customer Service
Quality
Value
Always well presented. Clean, quiet & get on with the job, in an efficient manner.
Patricia, East Sussex Posted on 01/08/2017 , work completed 01/08/2017
A job well done
Customer Service
Quality
Value
Efficient, punctual and effective.
Lynda, East Sussex Posted on 01/08/2017 , work completed 01/08/2017
Highly recommended
Customer Service
Quality
Value
I have used WRM before. They provide an excellent service. Fast and professional. Highly recommended.
Roy, East Sussex Posted on 31/07/2017 , work completed 31/07/2017
Prompt & professional
Customer Service
Quality
Value
Very good service, door was a problem but they were extremely patient and helpful. Very clean & polite.
Brenda, East Sussex Posted on 25/07/2017 , work completed 25/07/2017
Very good job
Customer Service
Quality
Value
Job done on time with no problems. Will have them again when we have a problem with our windows.
Derek, East Sussex Posted on 04/07/2017 , work completed 04/07/2017
Excellent - quick, professional
Customer Service
Quality
Value
Courteous, professional service. Very quick response to request for quote. Excellent communication. Polite and helpful at all times. Speedy fitting of window panes. Great job - can't fault the service we received.
Pauline, East Sussex Posted on 03/07/2017 , work completed 03/07/2017
Reliable supplier, good quality work, good communications
Customer Service
Quality
Value
Gary gave good advice, was quick to estimate, and his team turned up on time to fix problems with my uvpc door and windows. He followed up to ensure I was satisfied with the work. I would recommend him.
Which? Trusted Traders Consumer Posted on 31/05/2017 , work completed 31/05/2017
highly recommended
Customer Service
Quality
Value
I've had windows replaced. Very impressed by his reliability and punctuality as well as his good work
Which? Trusted Traders Consumer Posted on 30/04/2017 , work completed 30/04/2017