Windowfix Limited

I have been extremely impressed at the service provided by Windowfix from first contact with the company to the actual fitting of the replacement double glazing units. The quotation was clear and fair for the work required. Matthew the owner was professional, polite and friendly and respectful of our property. The units fitted were high quality and matched the originals. All in all an excellent service ! Would definitely use Windowfix again.

I contacted Matt after finding him through an internet search and reading his positive reviews. We had a problem with a badly installed composite front door (not by him I hasten to add) and I didn’t trust the installation company to resolve it. Matt attended a few days after contacting him and diagnosed the problem which was poor overall fitting and overwinding of the hinge adjustments. He gave a fair quote and explained it would take a few weeks for the parts to arrive. He attended today and has made a first class job of rectifying our door. Matt is very knowledgeable and clearly passionate about his work. His communication was excellent, always responding to calls etc. I can’t fault anything and would use him again at a drop of a hat and recommend him to family and friends. Well done all round.

We needed several "blown" double glazed windows replaced on a house we are refurbishing to rent out. Most of the blown panes were of 1st generation double glazing and it was proving difficult to find someone who could do the job. Windowfix came to the rescue! Matthew Long clearly explained all the options and provided a quotation at the time of the inspection visit. The new panes were installed on the agreed date and I'm really impressed with the end result. This was much cheaper than scrapping the whole windows and installing completely new units. I'd definitely use WindowFix again.

Bathroom window had broken mechanism and would not close. A prompt response to my initial phone call followed in good time by visit on 7 November when problem clearly explained to me and written estimate agreed. Repair carried out on 22 November quickly and efficiently and completed work shown and explained. Completely clean and tidy. All communication with Matt clear, friendly and straightforward. No time wasted but nothing rushed. A happy experience.

Mathew is brilliant. He replaced a unit in our downstairs cloakroom which had a cat flap installed. Super clean job and looks great. Takes great pride in his work at a reasonable cost. Lovely chap too. Will definitely use him again.

Matt and his team repaired two Anglian uPVC French balcony doors which would not shut. They had warped over 20 years facing south-west sun. He removed the double glazing from the frame, re-shaped the frame to fit the door frame and fitted new handles. These had to be custom fitted and re-drilled as Anglian do not supply these handles anymore. Matt arrived on time, kept to his quote, fixed both doors the first time and went beyond my expectations in being able to mend the doors. My alternative was to purchase a completely new unit which would have cost thousands of pounds. Matt's charge was extremely reasonable bearing in mind the skill he had to apply to fix the problem. I have recommended him to others willingly

Matt replaced some defective double glazed units for us. He came on time, worked quickly and efficiently and left the place clean and tidy. The windows are very well done and he charged a reasonable price. I have no hesitation in thoroughly recommending Matt and Windowfix.

Changed back door lock, adjusted two french doors and repaired bedroom window that wouldn't open. The french doors to the conservatory are better than they have ever been in the last 24 years and now open and close easily and without a gap at the top. My wife is very vulnerable to covid and they both wore marks while they were in the house which was very much appreciated. I used Windowfix 11 years ago to do repairs to the conservatory and would use them again in the future and would recommend them.

The problem concerned an ageing aluminium front door with double glazed panels. It was out of square causing the locking mechanisms to bind and jam on warm days. This was a tricky problem if returning home on a hot day. Matt visited to assess the job. He was frank, explaining that given the age of the door and surrounds it might not be possible to remedy the problem. However he suggested a prospective way forward if we were willing to risk it. The realistic alternative would be to fit a complete new door and frame, which was something outside his present area of activity. He wanted to make sure that we understood all the factors involved and that if we proceeded he could not offer a guarantee. We agreed to proceed with the work. Matt and Mike arrived exactly on time. They re-squared the door by removing trim to gain access and then made internal adjustments. The work was done to the agreed quote. Before leaving they made sure we could operate the door and locking system from both inside and outside. Throughout the work Matt and Mike were clear about what they were doing and why. I was impressed by their care when removing (and replacing) the trim (by now possibly brittle) as replacements were not likely to be available. Finally, though it was not their area, they provided some helpful advice regarding factors to consider when we do have to hunt for a replacement.

The work that needed doing was quickly assessed, a quote provided with a date for carrying it out confirmed within 10 days. The work was completed quickly, according to plan and without any fuss. I would be happy to recommend Windowfix to future customers.