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Trusted Traders

Windowfix Limited

Profile thumb trustatrader windowfix double glazing repairs   locksmiths

5.0

41 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–13:00
  • Sunday - Closed

Organisations and Awards

Apr 2020

About

Established in 2002, Windowfix have over 20 years in the glazing industry, gaining a wealth of experience in repairing windows, doors and conservatories. Based in Ashford, Surrey we cover South West and West London, Surrey, Middlesex, Berkshire and Hampshire. We pride ourselves on providing a highly reliable, cost effective service - some repairs can be carried out on the spot.

Our services include:
- Misted and broken glass units
- Pet flaps fitted
- Extra security upgrades
- Locks, hinges and handles
- Patio doors (wheels and tracks)
- Replacement door panels
- Front door and French door servicing and re-alignment
- Various conservatory repairs

Our Locksmiths services include:
- Door lock repairs and installations
- Jammed lock repairs and broken key extraction
- Key duplication
- Lock picking services
- Emergency service and support

If something you require is not listed, please call us, we can give you helpful advice. We offer free quotes and estimates, see our website for details.

What we do

  • Glaziers

    • Double glazing repair
    • UPVC Windows
    • Replacement window services and repairs
    • Window consultants
    • Double glazed units
    • Double glazing installation
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
  • Locksmiths

    • Comprehensive locksmith service
    • UPVC lock specialists
  • Doors

    • Composite doors
    • UPVC doors
    • Bi-fold doors
    • ​Aluminium doors
    • French doors
    • Front door
    • Orangeries
    • Timber doors
    • Patio doors
  • Double glazing

    • Double glazing repairs
    • Double glazing installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
41 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Professional
Customer Service
Quality
Value
Matt gave a quote basically for fixing locks where doors had dropped and hinges were not fitted properly by previous builders. He kept me up to date with his arrival time and provided a very professional service. Even down to the clothes he was wearing. Neat and tidy! Very knowledgeable and knew what he was doing. Would definitely recommend.
Customer in Surrey Posted on 16/04/2021 , work completed 16/04/2021
The trader replied (on 19/04/2021)
Thank you so much for your great review, we really appreciate it. Should you need us again in the future, please do get in touch. With kindest regards - Matt.
So refreshing in our throw away society to find this kind of service
Customer Service
Quality
Value
We moved from an Edwardian house to something much newer and one important feature was the double glazing throughout and the promise of better heat and sound insulation. Although warmer than our old home we were disappointed to discover that even though we had a detailed survey much of the double glazing was ill-fitting and draughty. We are so fortunate to have found Matthew with his knowledgeable approach. His depth of knowledge and expertise in being able to make the kind of adjustments and improvements to all the problem areas in our windows and bi-fold doors. We are very grateful for this fantastic punctual and friendly service.
Customer in Greater London Posted on 02/04/2021 , work completed 01/04/2021
The trader replied (on 12/04/2021)
Thank you so much for your great review, we really appreciate it. Should you need us again in the future, please do get in touch. With kindest regards - Matt.
Excellent work
Customer Service
Quality
Value
Really delighted with replaced glass in double glazing units. Job was carried out really quickly and efficiently, at a very fair price. Would definitely recommend and use again.
Customer in Greater London Posted on 19/03/2021 , work completed 19/03/2021
The trader replied (on 12/04/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please get in touch. With best regards - Matt.
window glass replaced
Customer Service
Quality
Value
I was provided with an excellent service; job was done quickly, within the time frame given and all done with a friendly smile :)
Customer in Greater London Posted on 19/02/2021 , work completed 14/01/2021
The trader replied (on 23/02/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please get in touch. With best regards - Matt.
Repair : replaced custom shape window
Customer Service
Quality
Value
Matthew was very polite, professional and tidy. I have used Windowfix before for a minor repair. This time the seal had blown in an arched window in a conservatory. Matthew measured up, ordered and replaced it. He was honest about the likely waiting time (as a non-standard shape this had to be custom made, and the manufacturer's staffing was affected by the pandemic), always turned up within the time frame stated and took careful measures to reduce Covid transmission risk (the replacement occurred during a lockdown). I will happily use him again.
Customer in Surrey Posted on 09/02/2021 , work completed 09/02/2021
The trader replied (on 23/02/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please get in touch. With best regards - Matt.
Excellent work by a deservedly popular repair man
Customer Service
Quality
Value
We were delighted to discover Matt after several abortive attempts to find someone to repair our windows. He is evidently very busy, and deservedly so, as it took several weeks before he could come to give us a quote. He explained that the window frame was faulty and although the new hinges improved things we would never entirely lose the draught. He replaced the locks on another set of windows, which now means we have five sets of different window keys! He also gave us some advice on fixing the trim on our French windows. He was pleasant, efficient, clean and tidy. We thought he was a little expensive, but at least the problems have been fixed as far as possible.
Customer in Surrey Posted on 20/01/2021 , work completed 19/01/2021
The trader replied (on 25/01/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please get in touch. With best regards - Matt.
Thoroughly rcommended
Customer Service
Quality
Value
He came on the day and time he said he would to give an estimate and likewise to fit the windows. He was polite, worked quickly and cleaned up after he finished. Very efficient. I thoroughly recommend this company.
Customer in Surrey Posted on 17/12/2020 , work completed 17/12/2020
The trader replied (on 08/01/2021)
Thank you for your great review, we appreciate it very much. Please do not hesitate to get in touch should you need us in the future. Best regards from Windowfix.
Multiple use
Customer Service
Quality
Value
We have used Windowfix several times over the last 3 or 4 years and don't need to look further. Prompt and efficient work to a reasonable budget on all occasions. Pleasant to deal with and have in the house. On the first occasion they were able to repair a door lock which the manufacturers claimed couldn't be done when offering us a complete new double unit and frame!
Customer in Greater London Posted on 18/11/2020 , work completed 18/11/2020
The trader replied (on 29/11/2020)
Thank you for your great review, we appreciate it very much. Please do not hesitate to get in touch should you need us in the future. Best regards from Matt at Windowfix.
Window repair
Customer Service
Quality
Value
Successful repair of large double glazed window. Easy to book. Inspected and quoted the job. Ordered a new glass. Fitted on time.
Customer in Surrey Posted on 12/11/2020 , work completed 12/11/2020
The trader replied (on 29/11/2020)
Thank you for your great review, we appreciate it very much. Please do not hesitate to get in touch should you need us in the future. Best regards from Matt at Windowfix.
Great job done
Customer Service
Quality
Value
Had three windows replaced. Very pleased with the work, great friendly service no mess and very quick. Would highly recommend. Don’t think you’ll get a better service elsewhere.
Customer in Bracknell Forest Posted on 10/11/2020 , work completed 09/11/2020
The trader replied (on 11/11/2020)
Thank you for your great review, we appreciate it very much. Please do not hesitate to get in touch should you need us in the future. Best regards from Matt at Windowfix.