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Endorsed by Which? Trusted Traders

Windowfix Limited

Profile thumb trustatrader windowfix double glazing repairs   locksmiths
5.0

63 Reviews

Opening Hours
Today -
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–13:00
  • Sunday - Closed

Organisations and Awards

Apr 2020

About

Established in 2002, Windowfix have over 20 years in the glazing industry, gaining a wealth of experience in repairing windows, doors and conservatories. Based in Ashford, Surrey we cover South West and West London, Surrey, Middlesex, Berkshire and Hampshire. We pride ourselves on providing a highly reliable, cost effective service - some repairs can be carried out on the spot.

Our services include:
- Misted and broken glass units
- Pet flaps fitted
- Extra security upgrades
- Locks, hinges and handles
- Patio doors (wheels and tracks)
- Replacement door panels
- Front door and French door servicing and re-alignment
- Various conservatory repairs

Our Locksmiths services include:
- Door lock repairs and installations
- Jammed lock repairs and broken key extraction
- Key duplication
- Lock picking services
- Emergency service and support

If something you require is not listed, please call us, we can give you helpful advice. We offer free quotes and estimates, see our website for details.

What we do

  • Glaziers

    • Double glazing repair
    • UPVC Windows
    • Replacement window services and repairs
    • Window consultants
    • Double glazed units
    • Double glazing installation
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
  • Locksmiths

    • Comprehensive locksmith service
    • UPVC lock specialists
  • Doors

    • Composite doors
    • UPVC doors
    • Bi-fold doors
    • ​Aluminium doors
    • French doors
    • Front door
    • Orangeries
    • Timber doors
    • Patio doors
  • Double glazing

    • Double glazing repairs
    • Double glazing installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
63 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Highly recommended Window Repairer
Customer Service
Quality
Value
One of the large windows in my conservatory had misted spoiling the view to my garden. This company was recommended to me by a neighbour and when Mat came to give me a quote he was very professional and friendly with no pressure to accept the very reasonable quote. The work was carried out two weeks later, no mess and I was very pleased with the result, I would highly recommend this company.
Pam in Surrey Posted on 17/10/2021 , work completed 07/10/2021
Highly recommended
Customer Service
Quality
Value
Matthew and his mate quickly and efficiently replaced a defective gearbox in an awkwardly placed window on a landing. They turned up in good time first to give a quote and about a fortnight later to do the repair. They ensured the area was kept tidy, were friendly and prepared to wear face masks. I'd definitely use them again.
M McQuillan in Surrey Posted on 29/09/2021 , work completed 29/09/2021
The trader replied (on 17/10/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Excellent company. Highly recommend.
Customer Service
Quality
Value
I would highly recommend Mathew & his team. They are friendly, professional and very knowledgeable. We knew from the initial free consultation that the job would be tricky as our door lock has been discontinued but Mathew persevered and found a fix for us and it’s now working perfectly. The door was also realigned as it had dropped and was bashing the frame. I could not be more pleased with the service and will definitely be using them again for any other jobs!
Customer in Windsor and Maidenhead Posted on 14/09/2021 , work completed 14/09/2021
The trader replied (on 27/09/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Great service and good communication
Customer Service
Quality
Value
I've used Windowfix a few times now to repair windows and recently to repair my front door. Matt has helped when there's been an emergency and when I simply wanted windows repaired to avoid expensive new window costs. He gives immediate written quotes and is honest about delivery and repair times. He went out of his way to ensure he resolved our problems as fast as possible. The service is efficient, he communicates well and costs are transparent.
Customer in Surrey Posted on 12/09/2021 , work completed 02/09/2021
The trader replied (on 27/09/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Wonderful to do business with
Customer Service
Quality
Value
Windowfix replaced all our blown windows (16). Great job, clean, tidy, trustworthy, on time, on budget. Wonderful customer service.
Customer in Surrey Posted on 02/09/2021 , work completed 02/09/2021
The trader replied (on 27/09/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Excellent service
Customer Service
Quality
Value
An excellent first-rate service. Polite, professional and extremely personable. Did the job exactly when Matthew said they would and was 100% punctual. Could not fault this company in any way and would not hesitate to recommend them.
Derek in Molesey Posted on 26/08/2021 , work completed 26/08/2021
The trader replied (on 03/09/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Door repair
Customer Service
Quality
Value
Called Matthew because we had a problem with the lock in our front door. They arrived on time and described how the lock was going to be repaired and the cost involved. We have had Windowfix a few times for different repairs and have always found them to be efficient, helpful and would have no hesitation in recommending this company. Great work and very pleased with the care and attention are given to the job.
Customer in Surrey Posted on 25/08/2021 , work completed 25/08/2021
The trader replied (on 03/09/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Saved us having to replace our windows & doors
Customer Service
Quality
Value
Our 14-year-old aluminium windows and doors no longer worked properly. The French door had dropped, there was no obvious way to adjust it, and we hadn’t been able to open it for years. Four windows had dropped and were rubbing on their stays. One window had misted over, and two window handles had broken. Matt and Mike of Windowfix managed to fix everything for us in a couple of hours. The French door now opens smoothly, the windows no longer rub, and the misted glass and broken handles have been replaced. We were delighted to find this very local company, and intend to use them for any future similar work. Highly knowledgeable, skilled and professional – also very helpful and friendly. They planned their work in detail, and went about it efficiently, carefully and quietly, causing no mess or damage. Fast response to our initial enquiry, and excellent timekeeping. Highly recommended!
Bob in Surrey Posted on 16/08/2021 , work completed 13/08/2021
The trader replied (on 03/09/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Repaired Hinges on back door
Customer Service
Quality
Value
Job was to repair worn hinges on a 25 year old UPVC double glazed door, because of the age of the door it was not possible to get replacement hinges that would fit exactly so suggested way of repairing it which has worked a treat. Very pleased, especially now that we don't need to slam the door to get it to shut which pleases the neighbours. Great job.
Customer in Surrey Posted on 10/08/2021 , work completed 10/08/2021
The trader replied (on 03/09/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
A real discovery
Customer Service
Quality
Value
They repaired what my original installer said was an obsolete aluminum-framed window which allowed the rain to pour in. I am so pleased I found this firm which saved me many times the very fair cost of their skillful replacement of the original complex hinges. Couple this with superb customer relations; keep this firm in your address book.
Customer in Greater London Posted on 04/08/2021 , work completed 04/08/2021
The trader replied (on 03/09/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.