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Endorsed by Which? Trusted Traders

Windowfix Limited

Profile thumb trustatrader windowfix double glazing repairs   locksmiths
5.0

70 Reviews

Opening Hours
Today -
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–13:00
  • Sunday - Closed

Organisations and Awards

Apr 2020

About

Established in 2002, Windowfix have over 20 years in the glazing industry, gaining a wealth of experience in repairing windows, doors and conservatories. Based in Ashford, Surrey we cover South West and West London, Surrey, Middlesex, Berkshire and Hampshire. We pride ourselves on providing a highly reliable, cost effective service - some repairs can be carried out on the spot.

Our services include:
- Misted and broken glass units
- Pet flaps fitted
- Extra security upgrades
- Locks, hinges and handles
- Patio doors (wheels and tracks)
- Replacement door panels
- Front door and French door servicing and re-alignment
- Various conservatory repairs

Our Locksmiths services include:
- Door lock repairs and installations
- Jammed lock repairs and broken key extraction
- Key duplication
- Lock picking services
- Emergency service and support

If something you require is not listed, please call us, we can give you helpful advice. We offer free quotes and estimates, see our website for details.

What we do

  • Glaziers

    • Double glazing repair
    • UPVC Windows
    • Replacement window services and repairs
    • Window consultants
    • Double glazed units
    • Double glazing installation
    • Sash windows
    • Stained glass
    • Timber windows
    • Triple Glazing
  • Locksmiths

    • Comprehensive locksmith service
    • UPVC lock specialists
  • Doors

    • Composite doors
    • UPVC doors
    • Bi-fold doors
    • ​Aluminium doors
    • French doors
    • Front door
    • Orangeries
    • Timber doors
    • Patio doors
  • Double glazing

    • Double glazing repairs
    • Double glazing installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
70 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Replacement of double glazed units
Customer Service
Quality
Value
A friendly company providing an excellent and fairly priced service. We had 14 double glazed units which needed replacing due to the seals having broken down since they were installed over 10 years ago. Matthew came and did a survey and quoted a price we thought was very reasonable. He arrived on the agreed date with the new units and the work was carried out cleanly and speedily with no disruption. We would definitely recommend.
Dennis in Oxfordshire Posted on 11/04/2022 , work completed 11/04/2022
The trader replied (on 11/04/2022)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Excellent work and very clean
Customer Service
Quality
Value
I had two Patio Doors windows fitted. Two guys turned up, one was a trainee, both men were very polite and friendly. There work was very clean and efficient and issued good advice regarding how to take care of our windows. You have now replaced all the glass at the back of our house, we have a south facing garden which is a problem with sun damage.
Customer in Berkshire Posted on 06/04/2022 , work completed 12/03/2022
The trader replied (on 11/04/2022)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Highly recommend
Customer Service
Quality
Value
I can't rate Matt highly enough. From the initial visit to inspect the work needed, the speedy estimate, and the work itself done in a highly professional and no-nonsense manner, the whole experience was very satisfying. I will certainly be having Matt back for any other jobs and will recommend him to friends and neighbours.
Customer in Greater London Posted on 22/03/2022 , work completed 22/03/2022
The trader replied (on 11/04/2022)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
New security lock on door
Customer Service
Quality
Value
Absolutely brilliant. Quick to organise visit, follow up phone consultation and ultimately repair. Went to great lengths to obtain handles that matched original- even though now discontinued! I have no hesitation in recommending Matt and his company. If you knew me, you’d know this is not easily gotten from me. He’s really a credit to the trade
Customer in Greater London Posted on 07/03/2022 , work completed 07/03/2022
The trader replied (on 07/03/2022)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Door lock replacement
Customer Service
Quality
Value
Matthew from Windowfix is exactly what I want when I need a tradesman. Gave me a realistic quote upfront and turned up when he said he would. Nice, friendly chap, and seemed to genuinely want to help get me out of the fix I was in, which he did. He didn’t have the exact lock replacement required, due to its age, but instead of just ordering something in and leaving me waiting for it, he managed to reuse some pieces and replace others. In about an hour’s time my house was fully secure again, and all at a very reasonable price and in line with the original quote. Highly recommended. Thanks Mathew.
Customer in Greater London Posted on 24/02/2022 , work completed 24/02/2022
The trader replied (on 07/03/2022)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Replacement window hinge
Customer Service
Quality
Value
Matt helped us avoid the replacement of our window by pinpointing that it just needed a new hinge. He promptly scheduled the work and completed it in ten minutes and for the exact price quoted.
Customer in Greater London Posted on 22/01/2022 , work completed 21/01/2022
The trader replied (on 04/02/2022)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Windowfix, Double Glazing Repairs
Customer Service
Quality
Value
We recently used this company for the third time. They are reliable, they come first to look at what work is required and provide a quote. They advise likely timescale to get parts and advise they will call to arrange a day and time to come to do the work. Their estimated lead-times are accurate. When they arrange to come they arrive on time, do the work cleanly and leave no mess. We would happily recommend this company. In our experience they are reliable, trustworthy and cost to do the work is acceptable. Anne and John
Customer in Greater London Posted on 27/11/2021 , work completed 10/11/2021
The trader replied (on 17/01/2022)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Highly recommended Window Repairer
Customer Service
Quality
Value
One of the large windows in my conservatory had misted spoiling the view to my garden. This company was recommended to me by a neighbour and when Mat came to give me a quote he was very professional and friendly with no pressure to accept the very reasonable quote. The work was carried out two weeks later, no mess and I was very pleased with the result, I would highly recommend this company.
Pam in Surrey Posted on 17/10/2021 , work completed 07/10/2021
The trader replied (on 09/11/2021)
Thank you so much for your review, it is appreciated. Should you ever need us in the future, please get in touch. With kind regards - Matt.
Highly recommended
Customer Service
Quality
Value
Matthew and his mate quickly and efficiently replaced a defective gearbox in an awkwardly placed window on a landing. They turned up in good time first to give a quote and about a fortnight later to do the repair. They ensured the area was kept tidy, were friendly and prepared to wear face masks. I'd definitely use them again.
M McQuillan in Surrey Posted on 29/09/2021 , work completed 29/09/2021
The trader replied (on 17/10/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Excellent company. Highly recommend.
Customer Service
Quality
Value
I would highly recommend Mathew & his team. They are friendly, professional and very knowledgeable. We knew from the initial free consultation that the job would be tricky as our door lock has been discontinued but Mathew persevered and found a fix for us and it’s now working perfectly. The door was also realigned as it had dropped and was bashing the frame. I could not be more pleased with the service and will definitely be using them again for any other jobs!
Customer in Windsor and Maidenhead Posted on 14/09/2021 , work completed 14/09/2021
The trader replied (on 27/09/2021)
Thank you so much for your review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.