Endorsed by Which?

Windowfix Limited

5.0

88 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

Highly reliable, cost-effective double glazing repair specialists since 2002. We are based in Ashford (Surrey) & cover Surrey, West London, Berkshire and Hampshire.

If you have a problem with a window, door or conservatory we are here to help. Our highly skilled specialists can often carry out repairs on the spot.

Our services include: -
- Replace misted-up & broken glass units
- Window locks, hinges & handles
- Door lock replacement
- Fire escape & child restrictor hinges to windows
- Front, back & French door servicing & re-alignment
- Pet flaps fitted
- Patio doors (wheels & tracks)
- Velux window glass units

Our Locksmiths services include: -
- Jammed lock repairs
- Door lock repairs & installations
- Key duplication – most keys can be cut on-site
- Security upgrades
- uPVC locks & mechanisms

If there is something that is not listed above, please call us, we are available to give you helpful advice.

What we do

  • Glaziers

    • Double glazing repair
    • UPVC Windows
    • Replacement window services and repairs
    • Double glazed units
    • Triple Glazing
    • Velux windows
    • Aluminium Windows
  • Locksmiths

    • Comprehensive locksmith service
    • UPVC lock specialists
  • Doors

    • Composite doors
    • UPVC doors
    • ​Aluminium doors
    • French doors
    • Front door
    • Patio doors
    • Door repairs
  • Double glazing

    • Double glazing repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
88 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellence All Round
Customer Service
Quality
Value
We've used Matt a few times to replace various blown windows. He's consistantly superb - turns up on time, returns calls / emails, quotes are on point and fair, his workmanship is excellent, he's clean, efficient, polite. An all round quality service from start to finish.
Customer in Surrey Posted on 17/07/2024 , work completed 17/07/2024
Highly recommended
Customer Service
Quality
Value
This is the second time we've needed the services of Matt from WindowFix. Once again he was punctual, friendly and knowledgeable. Astonishingly, as the fix this time turned out to be much simpler that we had anticipated, he didn't even charge us for his time. Traders don't come better than this. Definitely our first stop for any future needs. Highly recommended.
Customer in Greater London Posted on 11/07/2024 , work completed 11/07/2024
Value for money and Quality
Customer Service
Quality
Value
Skillful, efficient, punctual and honest. Matthew is friendly and professional. Four window glasses were done within an hour. Lots of pragmatic advice and recommendations. Good price too. Will definitely use again.
Customer in Surrey Posted on 27/06/2024 , work completed 27/06/2024
The trader replied (on 28/06/2024)
Thank you so much for your great review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Good honest tradesperson
Customer Service
Quality
Value
I contacted Matt via his website page and he called me very promptly . I needed some glass to be replaced in a window that had been smashed by tenants . He came within the agreed time frame and measured up and then gave me a date of when he would call again to let me know when the glass was ready to be fitted . Matt is very personable as well as knowledgable . It’s clear to see he has been in this industry for a while as he knows his stuff ! Thanks Matt for your professionalism!
Customer in Berkshire Posted on 26/06/2024 , work completed 24/05/2024
The trader replied (on 28/06/2024)
Thank you so much for your great review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Great experience
Customer Service
Quality
Value
Provided prompt quote and then performed repairs to a good standard and on schedule. The team seemed very knowledgeable and were able to adjust our aluminium doors so that they now open and close smoothly. Would certainly recommend.
Customer in Greater London Posted on 14/06/2024 , work completed 14/06/2024
The trader replied (on 28/06/2024)
Thank you so much for your great review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Honest, competent and friendly locksmith
Customer Service
Quality
Value
Contacted Matt re a key that had broken off in the lock of a tilt and turn window. He recognised the problem straightaway and quoted me for a job that would have involved replacing both locks (as sourcing the original ones would have been problematic following the liquidation of the manufacturer). Matt turned up within the time window agreed and, having initially thought he wouldn't be able to replace the locks after all, proceeded to try to remove the broken piece of key from the lock. Thankfully, he managed to do this and the whole job proved to be less time-consuming and costly as a result. Warmly recommended - we would definitely use Matt again.
Customer in Surrey Posted on 12/06/2024 , work completed 12/06/2024
The trader replied (on 28/06/2024)
Thank you so much for your great review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Good work, good communication
Customer Service
Quality
Value
Good, clean work. Responded promptly to initial enquiry regarding the work and an estimate. Arrived as agreed to assess the work and was clear regarding timescales and cost. On the day of the work similarly arrived within communicated time and efficiently and cleanly carried out the work. All good, would happily use again and would happily recommend to others.
Customer in Berkshire Posted on 29/05/2024 , work completed 17/05/2024
The trader replied (on 09/06/2024)
Thank you so much for your great review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Window repairs
Customer Service
Quality
Value
I have used Windofix now twice this time to replace two handles and one double glazing window which has blown. I cannot rate the services high enough. Excellent communication, explains everything in laymans language, punctual, clean, and a good price. No job is too small, I will use again without any hesitation when required
Customer in Hampshire Posted on 28/05/2024 , work completed 28/05/2024
The trader replied (on 09/06/2024)
Thank you so much for your great review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Excellent work and friendly service
Customer Service
Quality
Value
I have been extremely impressed at the service provided by Windowfix from first contact with the company to the actual fitting of the replacement double glazing units. The quotation was clear and fair for the work required. Matthew the owner was professional, polite and friendly and respectful of our property. The units fitted were high quality and matched the originals. All in all an excellent service ! Would definitely use Windowfix again.
Customer in Surrey Posted on 28/03/2024 , work completed 13/03/2024
The trader replied (on 17/05/2024)
Thank you so much for your great review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.
Fantastic Repair to Front Door
Customer Service
Quality
Value
I contacted Matt after finding him through an internet search and reading his positive reviews. We had a problem with a badly installed composite front door (not by him I hasten to add) and I didn’t trust the installation company to resolve it. Matt attended a few days after contacting him and diagnosed the problem which was poor overall fitting and overwinding of the hinge adjustments. He gave a fair quote and explained it would take a few weeks for the parts to arrive. He attended today and has made a first class job of rectifying our door. Matt is very knowledgeable and clearly passionate about his work. His communication was excellent, always responding to calls etc. I can’t fault anything and would use him again at a drop of a hat and recommend him to family and friends. Well done all round.
Customer in Surrey Posted on 23/02/2024 , work completed 23/02/2024
The trader replied (on 27/02/2024)
Thank you so much for your great review, we appreciate it. Should you need us again in the future, please do get in touch. With kind regards - Matt.