Endorsed by Which?

Windowfix Limited

5.0

95 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

Highly reliable, cost-effective double glazing repair specialists since 2002. We are based in Ashford (Surrey) & cover Surrey, West London, Berkshire and Hampshire.

If you have a problem with a window, door or conservatory we are here to help. Our highly skilled specialists can often carry out repairs on the spot.

Our services include: -
- Replace misted-up & broken glass units
- Window locks, hinges & handles
- Door lock replacement
- Fire escape & child restrictor hinges to windows
- Front, back & French door servicing & re-alignment
- Pet flaps fitted
- Patio doors (wheels & tracks)
- Velux window glass units

Our Locksmiths services include: -
- Jammed lock repairs
- Door lock repairs & installations
- Key duplication – most keys can be cut on-site
- Security upgrades
- uPVC locks & mechanisms

If there is something that is not listed above, please call us, we are available to give you helpful advice.

What we do

  • Glaziers

    • Double glazing repair
    • UPVC Windows
    • Replacement window services and repairs
    • Double glazed units
    • Triple Glazing
    • Velux windows
    • Aluminium Windows
  • Locksmiths

    • Comprehensive locksmith service
    • UPVC lock specialists
  • Doors

    • Composite doors
    • UPVC doors
    • ​Aluminium doors
    • French doors
    • Front door
    • Patio doors
    • Door repairs
  • Double glazing

    • Double glazing repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
95 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Broken window hinge
Customer Service
Quality
Value
I have used Windowfix in the past and when I discovered that I had a broken window hinge I telephoned Windowfix immediately, i.e. 07/04/2020. Matthew Long said he could call the following day between 10.00 & 14.00 & duly arrived about 11.00 and promptly fitted two new hinges to offending fanlight. He was careful to use disposable gloves and sanitizer which is a must at this difficult time. Excellent service
Customer in Surrey Posted on 10/04/2020 , work completed 08/04/2020
The trader replied (on 14/05/2020)
Thank you very much for your review, we appreciate it very much. Please do not hesitate to get in touch should you need us in the future. With best regards from Matthew at Windowfix.
Blown window replaced
Customer Service
Quality
Value
The repair made to the window was done quickly and it was a very tidy process. My new window looks amazing, thank you.
Customer in Surrey Posted on 23/03/2020 , work completed 23/03/2020
The trader replied (on 30/03/2020)
Thank you very much for your review, we appreciate it very much. Please do not hesitate to get in touch should you need us in the future. With best regards from Matthew at Windowfix.
glass window replacement
Customer Service
Quality
Value
I have used this Company Windowfix Ltd before and I would like to say that they are reliable, efficient and have always done a very good job.
Customer in Surrey Posted on 30/01/2020 , work completed 30/01/2020
The trader replied (on 04/02/2020)
Thank you very much for your review, we appreciate it very much. Please do not hesitate to get in touch should you need us in the future. With best regards from Matthew at Windowfix.
Really professional, an efficient and polished job
Customer Service
Quality
Value
Matt was very professional and took time to explain the process of getting a replacement unit. This appears to have been manufactured to a very good standard and the installation is of such a quality that you would never guess it was a replacement. Highly recommended.
Customer in Surrey Posted on 30/01/2020 , work completed 30/01/2020
The trader replied (on 04/02/2020)
Thank you very much for your review, we appreciate it very much. Please do not hesitate to get in touch should you need us in the future. With best regards from Matthew at Windowfix.
Conservatory roof repair & locks changed
Customer Service
Quality
Value
We are very pleased with all aspects of the work carried out by Matthew and his team. We would have no hesitation in recommending Windowfix.
Customer in Windsor and Maidenhead Posted on 16/12/2019 , work completed 19/11/2019
The trader replied (on 30/12/2019)
Thank you very much for your review, we appreciate it. We are here if you have any future requests. With best regards from Matthew at Windowfix.
Excellent
Customer Service
Quality
Value
I have used Matthews company on a few occasions always finding the workmanship excellent. Always on time, courteous and tidy. Excellent service would recommend to anyone.
Customer in Surrey Posted on 10/12/2019 , work completed 10/12/2019
The trader replied (on 30/12/2019)
Thank you very much for your review, we appreciate it. We are here if you have any future requests. With best regards from Matthew at Windowfix.
Fantastic service
Customer Service
Quality
Value
I needed a new handle and lock and Windowfix was recommended to me by a local window and door shop. I couldn’t be more happy with the service I received by coming round giving me a quote and today having my new handle and locks fitted. I did a little homework prior so I knew how much roughly it would cost. Windowfix were honest, reliable and fair. Fantastic service will definitely recommend.
Julie Posted on 13/11/2019 , work completed 13/11/2019
The trader replied (on 11/12/2019)
Thank you very much for your review, we appreciate it. We are here if you have any future requests. With best regards from Matthew at Windowfix.
Excellent work
Customer Service
Quality
Value
Matthew supplied and installed a glass unit in my bathroom window. He was extremely professional, quick and tidy. I would not hesitate to contact Matthew again.
Ellen - Customer in Surrey Posted on 07/11/2019 , work completed 07/11/2019
The trader replied (on 15/11/2019)
Thank you very much for taking the time to submit your review, we appreciate it very much. With best regards from Matthew at Windowfix.
Window locks and door Lock
Customer Service
Quality
Value
Excellent work. Arrived on time was extremely helpful and polite. Carried out the work cleanly and efficiently.
Ann Posted on 24/09/2019 , work completed 24/09/2019
The trader replied (on 07/10/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With best regards from Matthew at Windowfix.
Efficient, professional service - patio door repair.
Customer Service
Quality
Value
My patio doors were failing and had dropped at one end. I feared the worst as they are more than 30 years old. However, Windowfix managed to repair saving me £thousands. My dealings from initial contact, quotation and arranging the repair were very efficiently undertaken and appointment times were kept promptly with the work being completed in about an hour. Additionally, I was treated with respect and politeness at all times. The doors continue to run smoother than they have for years.
Lesley, Chiswick Posted on 29/08/2019 , work completed 20/08/2019
The trader replied (on 31/08/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With best regards from Matthew at Windowfix.