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Windowfix Limited

5.0

95 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

Highly reliable, cost-effective double glazing repair specialists since 2002. We are based in Ashford (Surrey) & cover Surrey, West London, Berkshire and Hampshire.

If you have a problem with a window, door or conservatory we are here to help. Our highly skilled specialists can often carry out repairs on the spot.

Our services include: -
- Replace misted-up & broken glass units
- Window locks, hinges & handles
- Door lock replacement
- Fire escape & child restrictor hinges to windows
- Front, back & French door servicing & re-alignment
- Pet flaps fitted
- Patio doors (wheels & tracks)
- Velux window glass units

Our Locksmiths services include: -
- Jammed lock repairs
- Door lock repairs & installations
- Key duplication – most keys can be cut on-site
- Security upgrades
- uPVC locks & mechanisms

If there is something that is not listed above, please call us, we are available to give you helpful advice.

What we do

  • Glaziers

    • Double glazing repair
    • UPVC Windows
    • Replacement window services and repairs
    • Double glazed units
    • Triple Glazing
    • Velux windows
    • Aluminium Windows

  • Locksmiths

    • Comprehensive locksmith service
    • UPVC lock specialists

  • Doors

    • Composite doors
    • UPVC doors
    • ​Aluminium doors
    • French doors
    • Front door
    • Patio doors
    • Door repairs

  • Double glazing

    • Double glazing repairs

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
95 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 99% of customers
Sort by
Great job done by local trader
Customer Service
Quality
Value
One of our double glazing units had ‘blown’ - had condensation between the panes of glass. I phoned Windowfix and Matthew came round a couple of days later to measure up and give a quote. I confirmed I would like to go ahead and a couple of weeks later Matthew came and fitted the replacement glass. The whole job was carried out with great professionalism and customer service. Would not hesitate to recommend Matthew and Windowfix to anyone.
Customer in Surrey Posted on 28/08/2019 , work completed 28/08/2019
Recommended
The trader replied (on 31/08/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With best regards from Matthew at Windowfix.
Replacement Hinges
Customer Service
Quality
Value
A simple job of replacing hinges on UPVC window. Quickly and expertly done. Punctual, tidy, polite and cheerful. Maybe a touch expensive for the simplicity of the job and the materials used but scored very highly on customer service and quality of work.
Customer in Surrey Posted on 25/08/2019 , work completed 20/08/2019
Recommended
The trader replied (on 16/09/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With best regards from Matthew at Windowfix.
Faulty double glazed windows replaced
Customer Service
Quality
Value
The double glazed windows on the front of my house had condensation in the units and the seals were old. Matthew visited and gave a written quote free of charge which was very reasonable. He explained the options available and gave a price for each. When the replacement glass was available he contacted me and arranged a date and time for fitting. He arrived as promised and the windows were installed quickly and without causing a mess. The whole process was efficient, on time, and at a reasonable price. Matthey had repaired some broken window mechanisms at my house 6 years earlier and they are still working well.
Customer in Surrey Posted on 21/08/2019 , work completed 07/08/2019
Recommended
The trader replied (on 31/08/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With best regards from Matthew at Windowfix.
Replaced broken lock.
Customer Service
Quality
Value
Matt and his colleague replaced a broken lock which was part of a three point locking system on my aluminium front door. This saved me the cost of a new door. They did a good job and I'm happy to recommend them.
Customer in Surrey Posted on 14/08/2019 , work completed 13/08/2019
Recommended
The trader replied (on 31/08/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With best regards from Matthew at Windowfix.
Outstanding service, friendly and great value, got my windows and doors working as they should
Customer Service
Quality
Value
Matthew came to have a look at the suspect windows and doors - one would not close at all, one had never really functioned and another that was clunky. His quote was reasonable so I booked in, and I am very thankful I did. They turned up on time, carried out the work, making an old window work like new and sorting all the other issues and niggles they left absolutely no mess and even adjusted the front door on the way out. In this day and age it is so nice to come across companies like Windowfix I would thoroughly recommend them and they saved me a lot of money over a new window.
Jim, Windsor and Maidenhead Posted on 13/08/2019 , work completed 13/08/2019
Recommended
The trader replied (on 14/08/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With thanks and best regards from Matthew at Windowfix.
Very happy customers
Customer Service
Quality
Value
Matthew came out originally to give us a free quote. He was very knowledgeable, helpful and friendly. He then returned on an agreed date with a colleague to do the repair. One window had been stuck in the closed position for some time and the other only recently. They arrived on time, released both windows very quickly, replaced the old parts that had caused the problem, leaving no mess at all. We would thoroughly recommend them.
Julia, Surrey Posted on 08/08/2019 , work completed 07/08/2019
Recommended
The trader replied (on 14/08/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With thanks and best regards from Matthew at Windowfix.
Work done promptly and competitive in price
Customer Service
Quality
Value
One of my bigger window's hinge became defective. I called around and received 3 quotes. (The one nearest to me, quoted me double the price to that of Windowfix!) Matthew from Windowfix sorted the defective window hinge out at a competitive price. Thank you.
Rosalind Posted on 06/08/2019 , work completed 06/08/2019
Recommended
The trader replied (on 07/08/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With thanks and best regards from Windowfix Ltd.
Professional and reasonably priced
Customer Service
Quality
Value
I have no hesitation in recommending Matthew at Windowfix Ltd who replaced 12 double glazed units in 2 of my windows. He is professional and efficient and the work was completed within 2 weeks of placing the order. Thank you Matthew for doing a great job. I can see clearly now. 😀
Customer in Ashford Posted on 02/08/2019 , work completed 31/07/2019
Recommended
Super happy
Customer Service
Quality
Value
Really impressed with efficiency, effectiveness and quality of the repair made to my uPVC patio door. Courteous, reliable and good communication throughout.
Customer in Surrey Posted on 30/07/2019 , work completed 30/07/2019
Recommended
The trader replied (on 01/08/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With thanks and best regards from Windowfix Ltd.
Great service
Customer Service
Quality
Value
Very efficient service. Clear in explaining the process of replacing the glass, time frames and costing. Very happy with the end result. Would not hesitate in recommending his company.
Customer in Greater London Posted on 18/07/2019 , work completed 18/07/2019
Recommended
The trader replied (on 01/08/2019)
Thank you so much for taking the time to submit your review, we appreciate it very much. With thanks and best regards from Windowfix Ltd.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.