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Trusted Traders

Windsor Carpets

Logo on white
Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:30–17:00
  • Sunday - Closed
Profile thumb img 0083

4.5

2 Reviews

About

We are a family run carpet and flooring retailer who provide the complete service of measuring, estimation and fitting on a wide selection of carpets, vinyls, safety flooring, LVT (luxury vinyl tile i.e. Karndean & Amtico), wood, laminate and rugs.

Windsor Carpets was established in 1985 and we feel that throughout the years it has built an excellent reputation based on our attention to high standards of customer service and knowledge across a wide range of carpets, vinyls and numerous other floor coverings.

We work for both domestic and commercial customers. We provide options to suit every budget, from stock rolls and remnants to bespoke border work and Axminsters.

At Windsor Carpets we have hand picked our selection to include traditional and modern designs from all the leading carpet suppliers at unbeatable prices. All products in our showroom are labelled with an all inclusive price, meaning no hidden charges!

What we do

  • Flooring services

    • Carpet fitting
    • Floor laying
    • Floor repair
    • Floor restoration
    • Wood flooring installation
  • More Services

    • laminate
    • karndean

Customer reviews

Reviews summary

4.5
2 reviews
Customer Service
4.5
Quality
5.0
Value
4.0
Sort by
Excellent customer service
Customer Service
Quality
Value
We had half of the downstairs of our house floored with Karndean. The initial job was excellent and Richard the fitter was professional and personable. A couple of weeks in we had an issue. On calling the office, they arranged for Richard to come and replace the single problem tile, no questions, no quibble. To us, good customer service is determined by how issues are dealt with when things go wrong. Windsor carpets and Richard the fitter were excellent. We were never made to feel like a nuisance, or that it was all our own fault (it was not, it was a genuine faulty tile). We will be using Windsor for any future requirements.
Harmer16/07/2017
Carpets installed in lounge, dinning room, landing and one bedroom
Customer Service
Quality
Value
Happy with work, all completed on time and fixed price. No problems since the carpets have been fitted
Which? Consumer, Worcestershire03/01/2016