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Endorsed by

Which

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Trusted Traders

Windsor Carpets

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:30–17:00
  • Sunday - Closed
Profile thumb img 0083

4.8

6 Reviews

About

We are a family run carpet and flooring retailer who provide the complete service of measuring, estimation and fitting on a wide selection of carpets, vinyls, safety flooring, LVT (luxury vinyl tile i.e. Karndean & Amtico), wood, laminate and rugs.

Windsor Carpets was established in 1985 and we feel that throughout the years it has built an excellent reputation based on our attention to high standards of customer service and knowledge across a wide range of carpets, vinyls and numerous other floor coverings.

We work for both domestic and commercial customers. We provide options to suit every budget, from stock rolls and remnants to bespoke border work and Axminsters.

At Windsor Carpets we have hand picked our selection to include traditional and modern designs from all the leading carpet suppliers at unbeatable prices. All products in our showroom are labelled with an all inclusive price, meaning no hidden charges!

What we do

  • Flooring services

    • Carpet fitting
    • Floor laying
    • Floor repair
    • Floor restoration
    • Wood flooring installation
    • Laminate Flooring
    • Vinyl Flooring
  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • More Services

    • laminate
    • karndean
    • rugs

Customer reviews

4.8
6 reviews
Customer Service
4.8
Quality
5.0
Value
4.7
Sort by
Excellent company, excellent customer service, excellent all round!
Customer Service
Quality
Value
Have used Windsor carpets for almost 30 years, at various properties whenever replacing carpets, or moving house, this speaks for itself on the service, quality, and professionalism Windsor Carpets provide. Everyone at Windsor Carpets are helpful, polite, and provide excellent customer service, from the sales staff (who never pressure into buying, they just give honest, sound advice), through to the carpet fitters, and hard flooring fitters. Windsor Carpets are highly recommended for their superb range of carpets, and range of hard flooring, and their excellent, prompt, and superb fitting. First Class company.
Verified Customer20/07/2019
Recent purchase of bedroom carpet.
Customer Service
Quality
Value
Excellent service from start to finish. The showroom was welcoming, there was no pressure to buy, only sound advice given for my budget and willing to lend samples. Kevin came and measured, he gave honest advice on the best carpet for the layout of the room and discussed variety of options for laying carpet in other areas of the house to get the optimum use of possible carpet waste. The carpet fitters Tim and Ryan could not have worked harder, or been more polite and considerate. I prefer to purchase from independent companies and the customer service recieved from Windsor Carpets endorses why this is always the best option.
Customer in Worcestershire07/07/2019
Good range of products and excellent customer service
Customer Service
Quality
Value
We've used Windsor Carpets several times since we moved into our new house 3 years ago, both for carpets and for Karndean flooring and have been really pleased with both their products and their service. We took a while to choose what we wanted, including taking lots of samples home, and were never rushed into making a decision. Advice in the shop and at our home was very helpful. We would highly recommend Windsor Carpets for quality and service.
Customer in Worcestershire25/03/2019
Great work
Customer Service
Quality
Value
Phil and everyone at Windsor Carpets were amazing from helping picking the carpet in the welcoming showroom to getting it fitted in a timely and professional manner. Will 100% recommend and use again!!
Customer in Worcestershire21/03/2019
Excellent customer service
Customer Service
Quality
Value
We had half of the downstairs of our house floored with Karndean. The initial job was excellent and Richard the fitter was professional and personable. A couple of weeks in we had an issue. On calling the office, they arranged for Richard to come and replace the single problem tile, no questions, no quibble. To us, good customer service is determined by how issues are dealt with when things go wrong. Windsor carpets and Richard the fitter were excellent. We were never made to feel like a nuisance, or that it was all our own fault (it was not, it was a genuine faulty tile). We will be using Windsor for any future requirements.
Harmer16/07/2017
Carpets installed in lounge, dinning room, landing and one bedroom
Customer Service
Quality
Value
Happy with work, all completed on time and fixed price. No problems since the carpets have been fitted
Which? Consumer, Worcestershire03/01/2016