Endorsed by Which?

Wise Green Energy Limited

4.9

15 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

Wise Green Energy are experts in Solar PV, Battery Storage, Air Source Heat Pumps, Heat and Cooling Air Source Units and Thermodynamic Hot Water Systems.

We have proudly been providing an expert personalised service to homeowners and business owners in Norfolk and Suffolk for over a decade. We are an award winning MCS accredited, TrustMark approved and Which? recommended family run business based in Norwich. Not only do we take great pride in being awarded a Gold Merit Award for achieving and average score of 97% customer satisfaction from our customers for the last 10 years service, but our team have over 25 years industry knowledge in all areas of the renewable energy sector.

We do not subscribe to the all too common one size fits all approach and pride ourselves on being the only company to offer a truly bespoke service, being impartial and dedicated in helping our customers find the right green solution for their home and budget.

Our experience is your peace of mind.

What we do

  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar panels
    • Home energy analysis
    • Solar Panel Maintenance
    • Solar water heating
  • Electricians

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
15 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Solar Panel installation
Wise Green Energy were fantastic. The teams worked extremely hard and diligent and all was installed in two days. I would thoroughly recommend this company.
Customer in Norfolk Posted on 11/11/2025 (Reviewer did not use service)
The trader replied (on 11/11/2025)
Thank you for your kind words, it was a pleasure getting everything installed for you. We’re really glad you were happy with the team and how smoothly it all came together. Your recommendation means a lot to everyone here at Wise Green Energy. The Wise Green Team
Great work on solar by Wisegreen
Customer Service
Quality
Value
Wise Green was recommended to us by a family member. After a great visit and assessment by Simon, we went ahead without getting other quotes. We’ve had solar panels, a large battery and an air-source heat pump fitted by Wise Green and Climatec. All the work done was highly professional. All the specialists (roofers, panel fitters, electricians, plumbers) were very approachable and always had time to explain what they were doing. We are just now up and running with solar and air-source - doing our bit for the environment! Thanks to all.
Customer in Norfolk Posted on 31/10/2025 , work completed 30/10/2025
The trader replied (on 11/11/2025)
Thank you for your wonderful feedback and for trusting us following your family’s recommendation. We’re so pleased to hear you’re happy with the whole process and that the team made everything clear and straightforward. The Wise Green Team
Solar Energy
Customer Service
Quality
Value
We used Wise Green Energy in Norwich, having been recommended by them. Their surveys were accurate and easy to understand. The installation was completed on time and by a very efficient team. We can highly recommend this company
Customer in Norfolk Posted on 24/10/2025 , work completed 23/10/2025
The trader replied (on 31/10/2025)
Thank you so much for your lovely feedback. We’re really glad the process was clear from the start and that everything went smoothly with your installation. It’s great to know you’d recommend us. – The Wise Green Team
Wise Green Energy , Solar and battery.
Customer Service
Quality
Value
I got several quotes from various companies, Wise Green were the first to measure up before quoting. Other companies looked at google earth and quoted for more trans needed and space allowed. I felt happy going with a local firm albeit with a slightly higher cost (fully inclusive). The work was completed to a very high standard and ahead of schedule. A small fault developed but the electrician soon sourced the problem and fixed it almost immediately after I h as d highlighted it.
Customer in Norfolk Posted on 01/10/2025 , work completed 26/09/2025
The trader replied (on 31/10/2025)
Thank you for choosing Wise Green Energy and for sharing your experience. It’s great to hear you valued our detailed approach and felt confident going with a local team. We’re really glad you’re happy with the quality of the work, issues can arise and as you have experienced, our team are on hand to remedy quickly. – The Wise Green Team
Great company, superb service, top quality installation.
Customer Service
Quality
Value
Wise Green Energy is without doubt go to company in the East Anglian region for all your green energy needs. As a family run business excellence is at the heart of what they do. We have been so impressed previously that this is the third time we have used their services. On this occasion the work undertaken was the installation of an Air-to-Air heat pump and two emitters for our Conservatory and bedroom. We wanted the ability to Air condition and cool in the summer in these key rooms and provide an additional heat source in the winter. From the initial survey to final commissioning, we were kept informed on progression and timelines throughout. Any issues encountered were dealt with professionally and the work was completed on time and to an exceptionally high standard. The installation team of tradesmen were without exception professional, polite and always showed the utmost respect for our property. Wise Green Energy has a totally customer focused ethos which in our opinion is unsurpassed in the green energy installation sector. If you want a company that is going to work with you, understand your needs, advise on pragmatic options, and implement a solution that meets your expectations fully, look no further. This is a ten out of ten enterprise that is operating daily at the top of their game and who has not forgotten the customer is king. Well done Wise Green Energy, it was an absolute pleasure working with you and we cannot recommend you highly enough.
Customer in Norfolk Posted on 25/09/2025 , work completed 18/09/2025
The trader replied (on 26/09/2025)
Thank you for the fantastic feedback and for trusting us across multiple projects. It is a real privilege to have supported you over several installations, and we are delighted that your new air to air system and emitters meet your expectations. We appreciate your recognition of the team’s professionalism from survey through to commissioning, and your recommendation means a great deal to us. – The Wise Green Team
Excellent solar product and service
Customer Service
Quality
Value
Excellent product, very pleased with the service and knowledge of the team. This has made a massive difference to our electricity bills and we have recommended this company to friends. The installation was completed in a timely fashion and the staff on site were professional and courteous leaving everything neat and tidy on completion of the work. We were given clear instructions on how to use the accompanying Solarman App to monitor production and consumption.
Customer in Norfolk Posted on 12/05/2025 , work completed 07/04/2023
The trader replied (on 14/05/2025)
Thank you for taking the time to share your experience. We’re delighted to hear the installation went smoothly and that the system is making a real difference to your energy bills. It’s great to know the team’s professionalism and clear guidance on the app stood out — and we truly appreciate your recommendation. – The Wise Green Team
If you want excellence for your Green energy needs look no further than Wise Green.
Customer Service
Quality
Value
This is the second time I have used Wise Green to meet my sustainable Energy needs. Having had a PV system installed the next logical step was to have an Air Source Heat Pump (ASHP). There is no doubt in my mind Wise Green lead the field in Customer facing relations and meeting your needs. The Technical survey ensured that every aspect of the installation would result in an efficient system which has ultimately exceeded our expectations. The horror stories you often read about re ASHP installations is because this vital activity is not completed effectively, i.e. Radiators not replaced or of a size balance to the property & individual rooms, water cylinder and thermostat temperatures not set correctly. Wise Green's expertise in the whole process from commencement to completion was completely professional, accomplished on time and in this challenging market place second to none. The whole process remained two way throughout with absolute respect for the property and the result was a neat, tidy and very efficient system of which we are saving hundreds of pounds. All technical and administrative processes were managed by Wise Green including the £7500.00 BUS grant and all work completed with no VAT under existing Government legislation (which some companies who use 3rd party contractors apply). If you want a professional installation, with expert advice tailored to your specific needs then look no further than Wise Green, they are the pinnacle of industry excellence.
Customer in Norfolk Posted on 16/04/2025 , work completed 09/12/2024
The trader replied (on 22/04/2025)
Thank you for your continued trust and for such a generous review. We're delighted to have supported both your solar and heat pump installations, and it's fantastic to hear the system is delivering on efficiency and savings. We really appreciate your recognition of the team's expertise and commitment to quality — it means a great deal to us. – The Wise Green Team
Great customer service
Customer Service
Quality
Value
We were visited by Simon of Wisegreen Energy in November of 2023. As the MD he was keen to get out to see the customers personally to find out what motivated them to invest in greener alternatives. Ultimately, monetary savings was essential to help justify it, but we also felt we had the capacity to invest in more sustainable options. He explained the potential savings in our investment as thoroughly as he could and spent most of the afternoon with us. Following that meeting, Grant was our point of contact as Project Manager throughout to commissioning in early January. The work was professionally completed and all the relevant paperwork was sent to us for peace of mind. In our first year, our array of 20 panels and our storage battery has seen us make significant savings. Simon was really helpful in looking at different tariffs with electricity suppliers and advised us on how to set up our system, to get the best out of it. In February 2025 we had a minor technical issue arise with our Solis inverter. Wisegreen were out to us within 24 hours of calling them to help us resolve the issue. It is fair to say there may be cheaper alternatives out there, however, you get what you pay for. Simon and the team have been brilliant from the start.
Customer in Norfolk Posted on 15/03/2025 , work completed 10/01/2024
The trader replied (on 22/04/2025)
Thank you for your detailed review and for choosing Wise Green Energy. We're so pleased to hear we provided a smooth, informative and supportive experience throughout, and that your system is already delivering strong results. We know value means more than just upfront cost, and we're committed to offering long-term quality, service, and peace of mind. Your feedback means a lot to the whole team. – The Wise Green Team
Wise Green Energy, highly recommended
Customer Service
Quality
Value
As newbies to the solar panel world, we really appreciated using a local and family run business, who were available and approachable to answer our questions at every stage, to guide us through the process. Customer service and continued support are very important to us. Every member of the Wise Green team arrived and completed works as scheduled, and from scaffolders to roofers, to electrical installers, all were courteous, informative and helpful. Grant, our Project Manager, called today to check that we are happy, to reassure us over the next steps and to see if there is any more help that they can offer. We would definitely recommend Wise Green Energy
Customer in Norfolk Posted on 19/02/2025 , work completed 18/02/2025
The trader replied (on 25/02/2025)
Thank you for your wonderful 5-star review! We’re so glad to hear that you felt supported and guided throughout the process. Providing excellent customer service and ongoing support is key to what we do, and it’s fantastic that Grant and the rest of the team made a positive impact. We truly appreciate your recommendation and are always here to help with any questions you may have in the future. Enjoy the benefits of your new solar system!
An outstanding locally run business for solar.
Customer Service
Quality
Value
Having decided to install solar panels and a battery system I was so pleased that I chose Wise Green Energy. From start to finish the process was professional and all appointments, installation days and times were exactly as planned. I was advised on the best equipment and system for my needs and decided to go for 10 Aiko 455w solar panels fitted with optional bird protection netting, a Givenergy Inverter and Givenergy 9.5kW battery. The panels are installed on my garage roof which faces due south and the inverter and battery are in the garage. The work was carried out to the highest standard and everything was done to ensure that I was happy with the system and that it was working correctly. Realising that we are now in the worst few months for a Solar system, my system has exceeded my expectations greatly. Even with the short winter hours of daylight on a sunny day we are able to run completely independently of the grid having charged the battery overnight on a cheap tariff and topping up from the Solar panels during the day. We even have managed to export a little to the grid which I wasn't expecting this time of year. I have no hesitation in recommending Wise Green Energy, not the cheapest installer around but the equipment supplied is of the highest quality so that you can be assured that you will have one of the best systems that money can buy. Remember the old adage "You get what you pay for", so true when it comes to Solar installations.
Customer in Norfolk Posted on 29/11/2024 , work completed 14/11/2024
The trader replied (on 31/01/2025)
Thank you for your wonderful review! We're thrilled to hear that your solar and battery system is exceeding expectations, even with the shorter winter days. It’s great to know the system is running efficiently and you're able to generate and export energy to the grid. We pride ourselves on offering high-quality equipment, and we’re so pleased you’re happy with your decision to choose us. Your feedback about the installation process and equipment quality is greatly appreciated, and we’re glad to know it’s been worth the investment. Enjoy the benefits of your new system, and thank you for your strong recommendation!