Endorsed by Which?

Wise Green Energy Limited

5.0

8 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

Wise Green Energy are experts in Solar PV, Battery Storage, Air Source Heat Pumps, Heat and Cooling Air Source Units and Thermodynamic Hot Water Systems.

We have proudly been providing an expert personalised service to homeowners and business owners in Norfolk and Suffolk for over a decade. We are an award winning MCS accredited, TrustMark approved and Which? recommended family run business based in Norwich. Not only do we take great pride in being awarded a Gold Merit Award for achieving and average score of 97% customer satisfaction from our customers for the last 10 years service, but our team have over 25 years industry knowledge in all areas of the renewable energy sector.

We do not subscribe to the all too common one size fits all approach and pride ourselves on being the only company to offer a truly bespoke service, being impartial and dedicated in helping our customers find the right green solution for their home and budget.

Our experience is your peace of mind.

What we do

  • Electricians

  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar panels
    • Home energy analysis
    • Solar Panel Maintenance
    • Solar water heating

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
8 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Wise Green Energy, highly recommended
Customer Service
Quality
Value
As newbies to the solar panel world, we really appreciated using a local and family run business, who were available and approachable to answer our questions at every stage, to guide us through the process. Customer service and continued support are very important to us. Every member of the Wise Green team arrived and completed works as scheduled, and from scaffolders to roofers, to electrical installers, all were courteous, informative and helpful. Grant, our Project Manager, called today to check that we are happy, to reassure us over the next steps and to see if there is any more help that they can offer. We would definitely recommend Wise Green Energy
Customer in Norfolk Posted on 19/02/2025 , work completed 18/02/2025
An outstanding locally run business for solar.
Customer Service
Quality
Value
Having decided to install solar panels and a battery system I was so pleased that I chose Wise Green Energy. From start to finish the process was professional and all appointments, installation days and times were exactly as planned. I was advised on the best equipment and system for my needs and decided to go for 10 Aiko 455w solar panels fitted with optional bird protection netting, a Givenergy Inverter and Givenergy 9.5kW battery. The panels are installed on my garage roof which faces due south and the inverter and battery are in the garage. The work was carried out to the highest standard and everything was done to ensure that I was happy with the system and that it was working correctly. Realising that we are now in the worst few months for a Solar system, my system has exceeded my expectations greatly. Even with the short winter hours of daylight on a sunny day we are able to run completely independently of the grid having charged the battery overnight on a cheap tariff and topping up from the Solar panels during the day. We even have managed to export a little to the grid which I wasn't expecting this time of year. I have no hesitation in recommending Wise Green Energy, not the cheapest installer around but the equipment supplied is of the highest quality so that you can be assured that you will have one of the best systems that money can buy. Remember the old adage "You get what you pay for", so true when it comes to Solar installations.
Customer in Norfolk Posted on 29/11/2024 , work completed 14/11/2024
The trader replied (on 31/01/2025)
Thank you for your wonderful review! We're thrilled to hear that your solar and battery system is exceeding expectations, even with the shorter winter days. It’s great to know the system is running efficiently and you're able to generate and export energy to the grid. We pride ourselves on offering high-quality equipment, and we’re so pleased you’re happy with your decision to choose us. Your feedback about the installation process and equipment quality is greatly appreciated, and we’re glad to know it’s been worth the investment. Enjoy the benefits of your new system, and thank you for your strong recommendation!
Solar Panels & Battery Storage
Customer Service
Quality
Value
Had 12 panels fitted and a 5.2 battery. Simon came to explain about solar energy Very dedicated to the explaining how things worked. I had made enquiries to other companies but felt Wisegreen energy were more professional scaffolders came Friday 25th October 2024. Roofers came Monday 28th electrician came Tuesday 29th and got every thing up and running scaffolders came back Tuesday 5th November to remove the scaffold all the staff were on time very polite and explained things. They were all professional the way they carried out there duties and cleaned up as well 11 out of 10 first class would highly recommend nothing was to much trouble
Customer in Lincolnshire Posted on 25/11/2024 , work completed 29/10/2024
The trader replied (on 31/01/2025)
Thank you for your fantastic review! We're so glad to hear that you felt well-informed and supported throughout the process. It’s great to know that Simon's explanations were helpful and that our team was punctual, professional, and thorough in their work. We take pride in delivering excellent service and ensuring everything is done to the highest standard, so we really appreciate your 11/10 rating. Thank you for your strong recommendation, and we’re delighted to know you’re happy with your solar system!
Outstanding solution and execution!
Customer Service
Quality
Value
I recently worked with WiseGreenEnergy for a solar energy system installation, and their service was exceptional. As an engineer with a strong technical background, I thoroughly evaluated 11 quotes from various competitors. WiseGreenEnergy not only offered a competitive price but also provided a solution that exceeded my expectations in both innovation and design. The quality of their work is outstanding. They installed top-notch solar panels and equipment, ensuring maximum efficiency and performance. The meticulous attention to detail by their installers was evident, with every panel perfectly aligned and securely installed. What truly stood out was the leadership of their project managers and installers. They were highly knowledgeable, kept me informed at every step, and ensured the project was completed on schedule. Their professionalism and dedication made the entire process seamless. Overall, my experience with WiseGreenEnergy has been incredibly positive. Their commitment to quality and exceptional project management makes them a standout choice for solar energy solutions. I highly recommend them for their brilliant service and top-quality work.
Customer in Norfolk Posted on 02/09/2024 , work completed 01/07/2024
The trader replied (on 31/01/2025)
Thank you for your amazing review! We're thrilled that our solution exceeded your expectations, especially with your technical background. It’s fantastic to hear that our project managers and installers delivered top-quality service and kept you informed every step of the way. We take great pride in ensuring our installations are efficient and precise, and it’s wonderful to know you appreciated the attention to detail. Your recommendation means a lot to us, and we’re so pleased you’re happy with the outcome. Enjoy your solar energy!
Endorsement Reference
Customer Service
Quality
Value
Wise Green Energy recently installed 14 solar panels and a 5.2 kWh battery on my property. The whole experience was very positive. A well organized local team who are passionate about their work. Installation workers were friendly, knowledgeable and spot-on. Scaffolding was only up for a short period. They helpfully spotted my chimney needed repointing so left it up whilst i could get that repaired. Paperwork and correspondence all good. Pricing was competitive. I wish more companies were like this. I always felt in safe hands. If you are looking to install solar energy kit on your property then I totally recommend the Wise Green Energy team.
Which? Trusted Traders Consumer Posted on 24/07/2024 , work completed 23/05/2024
The trader replied (on 31/01/2025)
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience from start to finish. Our team takes great pride in being organised, knowledgeable, and attentive to every detail, including spotting the chimney issue. We're so pleased you felt in safe hands throughout the process. Your recommendation means a lot to us, and we’re glad to know you’re happy with your solar system. Thank you for choosing Wise Green Energy!
Endorsement Reference
Customer Service
Quality
Value
WGE put in 9 solar panels and a battery for us The work was completed on schedule The firm fully explained what the process would involve and the timeline and they fully stuck to it All the various staff and fitters were very efficient polite and very helpful We are very pleased with the work undertaken
Which? Trusted Traders Consumer Posted on 24/07/2024 , work completed 31/03/2024
The trader replied (on 31/01/2025)
Thank you for your great review! We're so happy to hear that everything went according to plan and that our team provided clear explanations throughout the process. It’s wonderful to know you’re pleased with the installation, and we truly appreciate your feedback. If you ever need any further assistance, we’re always here to help!
Endorsement Reference
Customer Service
Quality
Value
Installation of 10 solar panels on south facing roof and installation of battery storage in garage.Included erection and dismantling of scaffolding. I was kept informed of what work would be carried out and when and this was adhered to. Also deliveries of materials were arranged with me and adhered to. Scaffolding was dismantled as promised within one week of completion. All work is guaranteed and indemnified.
Which? Trusted Traders Consumer Posted on 24/07/2024 , work completed 16/05/2024
The trader replied (on 31/01/2025)
Thank you for your positive review! We’re glad to hear that everything went smoothly, from the installation to the timely delivery and scaffolding removal. It’s important to us that you’re kept informed throughout the process, and we’re pleased to know we met your expectations. If you ever need anything else, we’re here to help!
Endorsement Reference
Customer Service
Quality
Value
Wise green Energy fitted a 5.2Kwh battery to supplement my existing solar panels. I was very pleased with the work they did and can recommend them
Which? Trusted Traders Consumer Posted on 24/07/2024 , work completed 13/05/2024
The trader replied (on 31/01/2025)
Thank you for your great review! We're thrilled to hear you're pleased with the addition of the 5.2kWh battery and the work we did. We truly appreciate your recommendation, and we're here if you need anything else in the future. Enjoy your enhanced solar system!