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Wisteria Kitchens Ltd

4.9

72 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Wisteria Kitchens is a family run business started in 2012 by Sam Cockcroft who for 12 years prior to establishing Wisteria Kitchens had worked for a major high street chain designing, planning and selling Kitchens but became frequently frustrated with not being able to offer the customer a level of service that he felt people not only look for but deserve.
In October 2014, after 2 successful years of trading from his office at home, Sam launched his first kitchen, bedroom and bathroom showroom. Conveniently located on Greenhill Way, Kingsteignton this constantly evolving space includes new and innovative room settings for Kitchens, Bedrooms and Bathrooms.

“As a local kitchen, bedroom and bathroom installer we pride ourselves on being small and friendly, with a “No hard sell” policy. For us, it is important to remain small enough to enable us to keep our prices as low as possible and offer a more personal service.”

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
  • Bedroom fitters

Customer reviews

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4.9
72 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Kitchen Refurb
Customer Service
Quality
Value
We needed a complete kitchen and dining room refurb and didn't want to project manage it ourselves, so we approached Wisteria, a local firm, to do it for us. Sam and his team organised everything, with military precision, so the professional tradespeople turned up as needed and on time. All of the tradespeople were masters of their craft and finished their work to an exceptional standard. They always included us in any decision-making and were a pleasure to have in our home. Very polite and courteous at all times. Sam visited on-site several times during the work to ensure we were happy with the progress. Wisteria's aftercare is just as impressive. With such a major project, there is bound to be a tweak or two needed. I phoned them in the morning and by tea time the problem was resolved. I wouldn't hesitate to use this company again and would highly recommend them.
Customer in Devon Posted on 07/12/2024 , work completed 27/11/2024
Exceptional service and quality
Customer Service
Quality
Value
We initially approached Wisteria to discuss a new kitchen and were impressed with the range of options available to us, and how knowledgeable Sam was - he was able to to find exactly the right solution for the space and for our budget. The customer service from Sam and from everyone involved in the fit-out has been exceptional. Initially we were going to fit the kitchen ourselves but we're really glad that we asked Wisteria to do that too in the end, as the finish is just incredible. We also asked for their help with the flooring and their attention to detail during the installation again cannot be faulted - they went above any beyond in every way. I would have no hesitation in recommending them.
Customer in Devon Posted on 25/10/2024 , work completed 25/10/2024
Smooth process from start to finish. Friendly Examplar Company for design, installation and Aftersales care
Customer Service
Quality
Value
After approaching other larger companies for our bathrooms' project and their dismissive or stuffy manner we fortunately approached Wisteria for a quotation to design, supply and install a turnkey project. Wisteria were resourceful and friendly. None of our ideas were dismissed but solutions were countered which made the discussions engaging rather than intimidating. After several design iterations and a costing review meeting we got to an agreed brief and price. We had two bathrooms that needed a complete rip out and replace, but they could not be done in parallel and until one was complete, the other could not be started. Wisteria understood our constraints and worked to make the project trouble free. The chosen installer was Alex who was a true gentleman, courteous and respectful in our home. He worked cleanly, quietly but constantly. From the moment he arrived he just got on with the work. During the project we had a family emergency which meant no-one could be there, but as Alex was such a trustworthy person we simply agreed with Wisteria that he would be left with the house keys so that he could continue. That goes to show the people that Wisteria employ and the behaviours they exhibit.. Every night Alex would upload a video describing the day's progress and any challenges. The feeling of still being involved remotely and then speaking proved both a great means to overcome our forced departure and also satisfying to see the progress. Brilliant company - lovely end
Customer in Torbay Posted on 19/09/2024 , work completed 16/08/2024
Friendly, professional service from start to finish
Customer Service
Quality
Value
We wanted Wisteria to manage all parts of the project, which they did really well. We felt in control of the design, and benefitted from expert advice provided by the designer (Craig) and trades people working on the job. The showroom was well set out with lots of opportunity to see what is available. We were kept well informed about progress of the planned installation and it all happened to time. The designer was knowledgeable about appliances and products, giving impartial advice. The project manager / fitter (Matt) got on well with the job, was very approachable and thorough. Matt and all tradespeople worked to a high standard. Overall, we are really pleased with the outcome and are looking forward to making the most of a sociable, family space.
Customer in Devon Posted on 28/08/2024 , work completed 21/08/2024
Kitchen transformation
Customer Service
Quality
Value
From the outset, when Craig helped us with our kitchen design, through to the completed transformation of our kitchen, we were very impressed. Mike, the fitter, was absolutely brilliant in his work, and the team of trades were very efficient. We couldn't recommend Wisteria highly enough. We took a gamble, having found Wisteria Kitchens as a Which Trusted Trader, and it definitely paid off.
Customer in Devon Posted on 18/05/2024 , work completed 30/01/2024
Couldn’t be happier
Customer Service
Quality
Value
I was recommended to Wisteria by a friend. I am delighted that I was as the finished kitchen is first class. From my first contact with Sam, through the design and costing stage, to the fit itself and now seeing the end result, I couldn’t be happier. Nothing was too much trouble. The fitter, Mike, is an excellent carpenter and joiner whose attention to detail is superb - I am fussy but Mike is even fussier! The work was completed on time and exactly to the estimate received with a final visit from Sam before any request for the balancing payment. Altogether, a thoroughly professional job from an excellent local company. Based on my experience, I would have no hesitation to recommend them to anyone thinking of having a new kitchen.
Customer in Devon Posted on 26/02/2024 , work completed 23/02/2024
Tidy & on time
Customer Service
Quality
Value
Shower room was transformed. Consulted at every stage, neatly done, cleaned up every night, very pleasant to deal with. Also successfully and skillfully extracted old bath and installed replacement. Would recommend this company. The only limitation is size of showroom, so some items had to be chosen from catalogues.
Customer in Devon Posted on 22/01/2024 , work completed 22/11/2023
Very happy customers after Wisteria fitted a new Kitchen, Cloakroom and downstairs flooring
Customer Service
Quality
Value
We are so pleased we chose Wisteria for our project. From the moment we entered the showroom the whole team have been very friendly, supportive, professional with great attention to detail. Our project was not planned and we did not have a vision when we started but Craig was able to guide us through the design process. He was extremely patient as we regularly changed our mind. Darren fitted our kitchen and did a brilliant job as did the rest of the team of tradesmen that Wisteria used for the whole job. We just cannot fault them. We were so pleased with the new Kitchen that we continued to use Wisteria for refitting the downstairs cloakroom and then continuing the flooring they had laid in the kitchen into the lounge and hallway. Overall choosing Wisteria for our work was the best decision we could have made in our circumstances. We would not hesitate to use them for any future work and would highly recommend Wisteria to any future customers seeking home improvements to a very high standard. Special thanks to Craig, Sam and Kia.
Customer in Devon Posted on 22/01/2024 , work completed 21/12/2023
Kitchen
Customer Service
Quality
Value
Having a completely new kitchen is a massive decision and commitment, one not to be taken lightly! Wisteria are fantastic. From walking into their showroom (after neighbour recommendations) I felt complete confidence in their ability to guide me through this experience. Every member of the Wisteria team have been a credit to the company. Polite, knowledgeable, tidy and with an attention to detail that is exceptional. Their advice and completion of bespoke solutions for my space was genius and carried out with the highest quality of craftsmanship. My biggest requirement when having work done is communication. This has always been unfaltering with Wisteria. Setting time and budget expectations and meeting them has been second to none. I am a very happy customer and plan on using them for the rest of my home.
Customer in Devon Posted on 02/01/2024 , work completed 22/12/2023
The trader replied (on 17/01/2024)
Thank you so much for the lovely words. We look forward to working with you again when you are ready.
First Rate job by first class team
Customer Service
Quality
Value
Wisteria have just finished transforming my kitchen and downstairs shower/toilet room. The work involved knocking walls down and building new internal walls prior to fitting a wonderful bespoke kitchen and marvellous shower room. Build took eight weeks and following advice we were able to live elsewhere in the early weeks, which I would recommend. However we moved back a few weeks before the handover date and we’re able to witness the wonderful job being done. Michael, the main fitter worked tirelessly finding solutions throughout for any unexpected issues. His work ethic and skill are second to none. The management team at Wisteria have been a delight to deal with and they were more than happy to interject with sound advice throughout. The whole project was well managed and the build in particular really well done. My wife and I cannot praise the team highly enough. I have no doubt any after care (if needed) would be promptly resolved. We are one really pleased couple!
Customer in Devon Posted on 24/11/2023 , work completed 20/11/2023
The trader replied (on 17/01/2024)
This is fantastic to read, so pleased at how happy you were with our service, thank you so much for the feedback.