Update alarm system
Two man team arrived on time and carried out installation of updated controlled alarm system to property. Cannot fault their work and left with precise instructions on how to operate the new system. Highly recommend.
Customer in Greater London
Posted on 29/10/2024
, work completed 29/10/2024
Recommended
Friendly and Professional
Liam - did a wonderful job of our yearly alarm service. We have been with Woodside Security for a number of years and happy with everything they have done for us. They are also lovely people to do deal with, from the initial alarm installation to liasing with the office staff to the engineers we see each year. Liam was thorough with the inspection, and accommodating with any changes we needed to make. Nothing was to much trouble. Great experience all round.
Customer in Greater London
Posted on 17/10/2024
, work completed 17/10/2024
Recommended
Friendly efficient service, as always
Liam came to do my annual alarm check. He was very friendly, really knowledgeable and we had a lovely chat, with the work done efficiently and effectively. I’ve been using Woodside Systems for many years now and have always had a great service from them. And have never had any problems with my alarm. Would highly recommend.
Customer in Greater London
Posted on 10/10/2024
, work completed 10/10/2024
Recommended
Consistently helpful and efficient
Woodside Security sent their engineer for my alarm’s annual service and he arrived bang on time, and was super-polite and efficient. It’s a genuine pleasure to deal with this company and their team, they make everything run smoothly.
Customer in Greater London
Posted on 28/08/2024
, work completed 28/08/2024
Recommended
Calm and knowledgable installers
Dan and Rob did an excellent job of installing our new burglar alarm. They were courteous and considerate and discussed every stage with us to ensure we were happy. They also gave us clear instructions in how to set and manage the system and came back a week later to make adjustments and give us an further lesson.
Customer in Greater London
Posted on 06/08/2024
, work completed 15/07/2024
Recommended
Alarm service
Alarm service was quick and thorough. Technician was informative and knowledgeable on all the aspects of the alarm including potential future changes to our system regarding building work plans.
Customer in Greater London
Posted on 23/07/2024
, work completed 23/07/2024
Recommended
Excellent work by Top Professionals
Dan and Dave were excellent engineers who visit our home to install an alarm system. They arrived promptly on time as described on the email we received a day prior outlining on how the installation day will go. Throughout the day they both were professional and patient taking the time to answer any questions we had. Additionally, they made sure to keep the work environment clean. Finally at the end of the day, they conducted a handover process and made sure they only left once we were happy. I would highly recommend Woodside Security Systems.
Customer in Greater London
Posted on 19/07/2024
, work completed 19/07/2024
Recommended
Excellent Service
We had a new alarm system fitted by Dan When Stefano came to give us a quote and explain the new system he was very honest and said there wasn’t actually anything wrong with our old alarm which he didn’t need to say. However we wanted an updated one and so carried on with the installation. Dan was exactly on time to the minute and worked tirelessly to get the job done. He was very polite and respectful of our property Would highly recommend Woodside security to anybody.
Customer in Hertfordshire
Posted on 28/06/2024
, work completed 27/06/2024
Recommended
Excelent service
I cannot rate this company highly enough for their efficiency and helpfulness and puncuality. The engineer David who installed my alarm system was polite and patient when explaining the system.
Customer in Greater London
Posted on 17/05/2024
, work completed 16/05/2024
Recommended
High level of Service
I came across Woodside Security Systems following a recommendation for replacement of my existing alarm system. My whole experience from start to finish has been positive. The quote from Stefano was competitive, and detailed, all questions raised were answered in a polite and timely manner. On the day of the installation David and Liam arrived punctually. They were two very professional gentlemen who are a credit to this company. The work was completed efficiently and my house was left clean and tidy. All post installation work was handled in a polite and efficient manner with the help of the administration team of Rita and Wendy. Thank you Woodside, I would have no hesitation in recommending your company.
Customer in Hertfordshire
Posted on 06/05/2024
, work completed 25/04/2024
Recommended
Efficient and super-helpful
After changing my broadband provider I couldn't get the security camera linked to the new wi-fi. I called Woodside and the office was really helpful and efficient, checked what equipment I had, confirmed it needed a home visit, and booked an engineer to come out a couple of days later (I had said it wasn't urgent so was pleased to get a quick appointment). Giordano arrived exactly on time, and worked out the best way to re-connect it. He then checked the app I was using to view the footage, and showed me the newer version now available, talking me through all the new features. He was an excellent problem-solver, with a very proactive and helpful manner. It's a great company all round, reliable and pleasant to deal with.
Customer in Greater London
Posted on 14/03/2024
, work completed 12/03/2024
Recommended
So Quick & Efficient !
I called to report a battery problem on our alarm this morning . At 1pm the engineer arrived , replaced the battery serviced the alarm quickly and efficiently . I could not have asked for a better service . Many thanks .
Customer in Greater London
Posted on 15/02/2024
, work completed 15/02/2024
Recommended
Excellent Service
Daniel of Woodside Securities came to do the annual maintenance service. He thoroughly checked the system and replaced the sensor batteries. Daniel is charming and all was carried in a very professional manner. I can highly recommend this company.
Customer in Greater London
Posted on 07/02/2024
, work completed 07/02/2024
Recommended
Excellent Service
We were pleased with Woodside Security from the first contact by phone. A visit to discuss our needs and provide a quote included discussions of options some of which we hadn't previously considered. The quote was competitive. David and Dan were very efficient and respectful of our property during installation. Everything was left clean and tidy and all rubbish cleared away. David and Dan then patiently explained the system to us including use of the app. We fully recommend Woodside Security Systems.
Customer in Greater London
Posted on 07/02/2024
, work completed 06/02/2024
Recommended
Great work and went above and beyond
Liam and Dan expertly removed and replaced our security systems whilst undergoing re-rendering work. They also went above and beyond when requesting help in removing a branch stuck in our drainpipe. Great guys, very polite and thorough.
Customer in Greater London
Posted on 06/02/2024
, work completed 06/02/2024
Recommended
Friendly, reliable & efficient service
Woodside Security Systems have installed burglar alarms on two separate occasions for me. They have always been responsive, efficient, polite & friendly in dealing with my queries & requests. They were helpful & flexible in the way they offered their services and kindly agreed to pop round to install some additional items after the initial installation of the alarm system. It has been a pleasure to deal with WSS and I would not hesitate to recommend them.
Customer in Greater London
Posted on 05/02/2024
, work completed 25/01/2024
Recommended
As Professional as could be
Everything about working with Woodside seemed to work and was easy. Booking the initial appointment was easy. The survey was straightforward; Stefano was knowledgeable, understood what we wanted (and didn't want) and asked all our questions clearly. Then we got a detailed quote; there were lots of options so a quick call was required. The installation took a day and the engineer was respectful in his attitude and did a great job. There were one or two challenges that we worked together to resolve. In a world where many things seem like hard work this just didn't. Would be happy to recommend.
Customer in Greater London
Posted on 03/02/2024
, work completed 15/01/2024
Recommended
Fantastic business
The team both in the office and engineers especially Dan have been wonderful. It’s been a seamless experience from first contact to having them install and follow up to install the app. Have used Woodside alarms in a previous property and would always recommend them.
Customer in Greater London
Posted on 02/02/2024
, work completed 02/02/2024
Recommended
Great, prompt and well executed service
Last week we had a new alarm system in our home installed by Woodside Security Systems. The service we received from everyone was excellent. Rita who deals with all things administrative was a pleasure to deal with in arranging for the quotation and installation, Stef was professional in providing a prompt, competitive quote and David performed an excellent, neat installation that we are thus far very happy with. Would certainly recommend Woodside to all. Thank you!
Customer in Greater London
Posted on 30/10/2023
, work completed 26/10/2023
Recommended
Repair of door entry system
I wish everything was so straightforward! David came on time, investigated and identified why the speech part of our apartment block's entry system was not working. Fitted a new speaker and tested that buzzer + speech in both directions was working correctly with apartments where someone was at home. David was polite, professional and got the job done. He accepted a cheque in settlement of the bill which was as outlined in arranging the call out. The office duly forwarded a receipted invoice by email for our records.
Customer in Greater London
Posted on 31/08/2023
, work completed 29/08/2023
Recommended
Efficient and friendly
Woodside Security Systems are consistently polite, helpful and professional. Liam from their team came bang on time to service the alarm, did a thorough job, and was really helpful in answering my questions, and taking the time to make sure I was completely happy with the system. Recommend them highly for their efficiency and focus on customer care.
Customer in Greater London
Posted on 30/08/2023
, work completed 30/08/2023
Recommended
Alarm service
The engineer, Liam, was polite, discussed the issues we had, tested the situations. He looked for solutions, and solved where possible. Some were not totally solvable, however he reviewed it and found that it did not compromise security in any way. He was friendly and willing to help. Many thanks!
Customer in Greater London
Posted on 04/08/2023
, work completed 04/08/2023
Recommended
Great security company in London
Woodside came to quote for an alarm system on my house and from the outset were pleasant, knowledgeable and easy to deal with. After a delay due to other work, I was in further contact to discuss a few small elements, then they came to fit the quoted work. David was excellent on the day, talked me through everything and set up the alarm. I would recommend Woodside to anyone, they really impressed me with the quality of work and great price. They did not try and push more expensive systems, which I found with the national companies, but listened to my needs and advised accordingly.
Customer in Greater London
Posted on 28/07/2023
, work completed 25/07/2023
Recommended
Excellent service
Efficient, knowledgeable and helpful at all times. Good coordination from the office and excellent and practical engineers, especially Giordano.
Customer in Greater London
Posted on 17/07/2023
, work completed 14/07/2023
Recommended
Efficient professional & helpful
I have been with this company for years I have found them very accessible and helpful Their systems are all very effective and their maintenance services are excellent. I will be using their services for the far foreseeable future
Customer in Greater London
Posted on 27/06/2023
, work completed 21/06/2023
Recommended