Endorsed by Which?

Woodside Security Systems Limited

5.0

156 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are an NSI Gold certified family-run company in North London, with over 30 years' experience in the security industry.

Our customers rely on us for superior quality, personalised, professional installations and excellent customer service.

Our (free) surveys are carried out by senior engineers so you get the best possible advice right from the start.

Whether you need a 3-zone alarm system for a small domestic property, or a 50+ zone system for a large commercial site; whether you are looking for a single installation, or for someone to manage the security at multiple sites, as our customer we treat you with the same importance.

We install and manage an extensive range of domestic and commercial alarm systems, CCTV, entry systems and access systems.

We look forward to hearing from you and to find out how we can help you.

What we do

  • Alarm and security equipment installers

    • Access control
    • CCTV installation
    • Door entry systems
    • Alarm installation
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
156 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Company
Customer Service
Quality
Value
Woodside Security have been maintaining my system for a few years now. The office staff and engineers are of the highest standard, super helpful, polite and professional. Liam serviced the system this time around and did a great job as have the others. Go for a walk around this area and you will see their trade name on more alarm systems than any other which speaks for itself. I thoroughly recommend them.
Customer in Greater London Posted on 24/10/2022 , work completed 13/09/2022
The trader replied (on 02/11/2022)
Thank you for your review. Although we install systems all over London, we are very proud of our local presence.
Very Professional
Customer Service
Quality
Value
So professional, explained everything so clearly. There was no hassle when explaining everything to me. Very obliging.
Which? Trusted Traders Consumer Posted on 20/10/2022 , work completed 14/10/2022
The trader replied (on 02/11/2022)
Thank you for your comments. We are happy to hear that your installation went smoothly and our engineers were so clear when commissioning your new system.
Professional and polite
Customer Service
Quality
Value
David from Woodside Security installed a new burglar alarm system this week and did a great job. From the initial survey a few weeks ago to final installation, all the staff at Woodside have been unfailingly courteous, pleasant and efficient. David took great care over the installation, and was extremely tidy while he worked. He then explained all the ins and outs of how to operate the system very clearly and patiently. The follow-up from the office staff (final paperwork, certificates etc) has been impressively prompt and thorough. From my first phone enquiry onwards, it's been very easy and uncomplicated to deal with Woodside. I would unhesitatingly recommend them.
Customer in Greater London Posted on 05/10/2022 , work completed 03/10/2022
The trader replied (on 02/11/2022)
Thank you for your kind words and taking the time to give us your feedback. We are pleased to hear that you were so happy with David's installation and that the whole process has been so easy and uncomplicated for you.
Reliable and expert work always
Customer Service
Quality
Value
We have used Woodside Security for our entryphone and alarm for over 10 years. They are always efficient, polite and helpful both for the booking of the service and the actual work. I cannot recommend them more highly.
Customer in Greater London Posted on 03/10/2022 , work completed 02/09/2022
The trader replied (on 02/11/2022)
We are glad to hear that you have been happy with our services for so many years. Thank you for taking the time to provide a review for us.
Annual service
Customer Service
Quality
Value
I have been using Woodside Security Systems for 10 years and can thoroughly recommend them. Making an appointment is quick and easy and the engineers who come are always on time, efficient, polite (ask if they should remove their shoes!) and experienced. Ours is a simple system but the committed and professional approach of every engineer who has been here is of the highest calibre. Well done, Woodside!
Customer in Greater London Posted on 29/09/2022 , work completed 29/09/2022
The trader replied (on 02/11/2022)
Thank you for your kind comments regarding all of our engineers and for being such a longstanding customer.
Reliable Professionalism
Customer Service
Quality
Value
We have enjoyed the service provided by Woodside Alarms for several years now, and are always impressed by their Professionalism, Promptness, Thoroughness and Courtesy, that all combine to add a further sense of security and reliability to actually having the Security Alarm System itself ! Their engineer Dan has just completed our annual Service and was clear and patient in explaining user options that we could explore should we decide. We have recommended Woodside to many friends and neighbours , who have been equally impressed. Thanks and keep up the good work !
Customer in Greater London Posted on 28/09/2022 , work completed 27/09/2022
The trader replied (on 02/11/2022)
Thank you for your lovely review and for recommending us to your friends and neighbours. We always strive to offer the best service to all of our customers
Great Service
Customer Service
Quality
Value
Initially very impressed with the efficiency and friendliness from initial call to instillation. We had a fault with the alarm down the line and someone called Dan came straight away to fix with no fuss. He was extremely knowledgeable, friendly and polite. I would recommend Woodside without hesitation.
Customer in Greater London Posted on 07/09/2022 , work completed 07/09/2022
Always great service.
Customer Service
Quality
Value
I have been using Woodside Security for the last ten years. Never had any issue with them at all and have really worked them hard! They are incredibly prompt, professional and always leave you feeling they've gone the extra mile. Have recommended them to many people over the years and will continue to do so.
Abi in Greater London Posted on 31/08/2022 , work completed 01/08/2022
Extremely professional
Customer Service
Quality
Value
From start to finish Woodside Security provided an excellent service, prompt to respond, helpful and extremely professional. Would not hesitate to recommend them.
Customer in Greater London Posted on 13/08/2022 , work completed 11/08/2022
Great service
Customer Service
Quality
Value
Woodside fitted our alarm a few years ago and have serviced it annually. Last week, as well as carrying out the service, their engineer fitted cat filters, added an extra fob and helped us with the App that allows us remote access to the alarm controls. All done with extreme courtesy and a pro-active approach, volunteering a few features we hadn't thought of. Everything you could hope for from a service provider and more.
Customer in Greater London Posted on 28/07/2022 , work completed 21/07/2022
Prompt and helpful.
Customer Service
Quality
Value
Woodside installed a new door entry system last year. It was necessary to use the wiring from the old system (installed years ago and not by Woodside), to avoid significant disruptive building work. A problem arose in July this year, and Woodside came round quickly. The problem related to the pre-existing wiring. Rob from Woodside was able to devise a solution and our system is working again. I am very happy with the service provided.
Customer in Greater London Posted on 26/07/2022 , work completed 22/07/2022
The trader replied (on 02/11/2022)
Thank you for your review. We are happy to hear that Rob, with his many years of experience was able to find a solution to get your system working again
Nice job.
Customer Service
Quality
Value
Nice job with installation, showed up on time, worked hard, gave great explanations with handover. answered all questions, left clean work areas at end. completed job in six hours. team worked diligently and didn't take any breaks. System looks very good.
Customer in Greater London Posted on 14/04/2022 , work completed 13/04/2022
Prompt responsive service
Customer Service
Quality
Value
Woodside security fitted my alarm in 2011 and have always been very professional and quick to respond to any issues. They do a yearly maintenance check and over the 11 years have responded very quickly on the very few occasions that something has required attention in between. Their engineers are always fix the problem, are very courteous and I think their charges are very reasonable, I would and have recommended them to friends,
Customer in Greater London Posted on 16/02/2022 , work completed 15/02/2022
The trader replied (on 22/02/2022)
Thank you for taking the time to review our services and also to recommend us to your friends. The vast majority if our work comes through customers such as yourself recommending us to their friends and family. We are really happy to have looked after your alarm system for such a long time and hope to do so for many more years.
Fantastic Service
Customer Service
Quality
Value
I shopped around and spoke to a few different companies. Woodside were far and away the best in terms of communication, speed and cost. I never felt they were trying to oversell products. Would highly recommend.
Customer in Greater London Posted on 02/11/2021 , work completed 29/10/2021
The trader replied (on 22/02/2022)
Thank you for this very good review and your recommendation. We really appreciate it.
Brilliant CCTV
Customer Service
Quality
Value
Our CCTV was installed last year. Fortunately have not needed to check it other than to confirm it worked. We were visited by the Police a few days ago to see if they could view the footage at front of the property from a couple of dates in last few months. They were not only delighted we were willing to allow this but also delighted by the clarity and quality of what they were able to download. We live in a potentially high crime area and it is a comfort to know, that we have a very good system that Woodside Security installed.
Customer in Greater London Posted on 11/10/2021 , work completed 09/07/2020
The trader replied (on 22/02/2022)
Thank you for your review and we are very pleased to hear that both you and the police are happy with your system.
First Class
Customer Service
Quality
Value
A seamless operation from initial contact to installation, despite me changing the installation date twice to accommodate my works programme. The works involved the upgrading of an existing 7 zone audible intruder alarm system which included access to an app. Works were completed to the agreed schedule and estimate. Communication was clear, the installation was carried out to a high standard with attention to detail.
Customer in Greater London Posted on 16/08/2021 , work completed 12/08/2021
The trader replied (on 22/02/2022)
We always try our best to accommodate changes as we understand how difficult it can be to coordinate works so it's good to know that we were able to help in this way. Thank you for your review.
Alarm system
Customer Service
Quality
Value
We have quite an old alarm system that needed a problem sorted out as it had been making strange noises. Woodside Security was recommended by my electrician. The office service was very efficient and friendly and the engineer who came sorted out the problem, serviced the system very efficiently and satisfactorily and at a very reasonable cost. I would certainly recommend this firm.
Penny in Greater London Posted on 23/06/2021 , work completed 18/06/2021
The trader replied (on 22/02/2022)
Thank you very much for your recommendation Penny. We do appreciate our customers and their feedback.
Alarm Installation
Customer Service
Quality
Value
Woodside Security was recommended by a friend & once I got in contact to the job getting done they were excellent. Rita emailed me over pictures of the different types of keypads & a full itemised quotation was emailed after an Engineer had visited. All items that were quoted for are to a very high specification especially the self activating bell which is well lit up & visible. David carried out the installation & done a fantastic job. Once completed he went through the operation process including app download which is very useful but not compulsory for the system to rely upon. The staff are very polite & knowing you can rely on Woodside for security gives that extra piece of mind. Would highly recommend, you will not be disappointed.
Damien in Greater London Posted on 28/05/2021 , work completed 07/05/2021
Excellent service by Woodside Security
Customer Service
Quality
Value
Woodside Security were recommended to me and they have been absolutely fantastic. They installed my alarm system which I’m really pleased with and its very simple to use. They have been extremely helpful answering any questions I have had and explaining how the system works etc. I would definitely recommend them as they are very professional and offer excellent customer service.
Maria in Greater London Posted on 12/03/2021 , work completed 03/12/2020
Professional throughout
Customer Service
Quality
Value
Installed an alarm system and CCTV for us. Very pleased with the service, from initial consultation to installation. The knowledgeable outfit, no hidden costs, everything clear up front. Accommodating of changes we needed to make to installation dates, coming back several times at our request. Happy to recommend them.
Customer in Greater London Posted on 09/01/2021 , work completed 05/01/2021
Install/takeover pre-wired intruder alarm system
Customer Service
Quality
Value
Courteous, timely and efficient service (both the office and the engineers), from the initial call, to the site assessment visit, to explaining the options available, to the actual installation, to dealing with follow-up queries on the alarm system and its operation. They really seem to care about!
Customer in Greater London Posted on 03/12/2020 , work completed 09/10/2020
Alarm installation
Customer Service
Quality
Value
We are very pleased with the service provided by Woodside. It took a little time to arrange the initial survey and quote, which probably reflects a full order book. The specification offered was sensible and pragmatic, with nothing that was superfluous. The installation itself was carried out proficiently and the engineer was friendly. He also ensured that we were fully appraised of how the system works before leaving. The ongoing maintenance charges seem to be reasonable and lower than those of some competitors.
Customer in Greater London Posted on 16/11/2020 , work completed 09/11/2020
Excellent service
Customer Service
Quality
Value
Woodside took care to advise on options for my alarm. We were able to use the existing wiring which was the right solution for my rented flat. On fitting the alarm there was a faulty wire discovered from the old system. The problem was fixed. The office back up was excellent and all queries answered by informed and polite staff. The system appears to be good value for money.
Customer in Greater London Posted on 06/11/2020 , work completed 05/11/2020
Great local company
Customer Service
Quality
Value
Very good job done on my new entry phone and takeover of my burglar alarm. Very efficient engineers each time. Very Helpful and friendly office staff for before and after care. Highly recommended.
Customer in Greater London Posted on 16/10/2020 , work completed 20/10/2002
Tricky Repair fixed
Customer Service
Quality
Value
Have an old BPT video gate /door entry system that lost voice and switching capability from one gate to the other and to the front door . Rob "track and traced " the fault to a faulty wire and repaired it back to working condition and saved me the need to replace with new kit. I was very impressed with his dedication to finding the fault and not just saying you need to replace it all. highly recommend this company.
Customer in Greater London Posted on 23/09/2020 , work completed 17/09/2020