Extremely professional
From start to finish Woodside Security provided an excellent service, prompt to respond, helpful and extremely professional. Would not hesitate to recommend them.
Customer in Greater London
Posted on 13/08/2022
, work completed 11/08/2022
Recommended
Great service
Woodside fitted our alarm a few years ago and have serviced it annually. Last week, as well as carrying out the service, their engineer fitted cat filters, added an extra fob and helped us with the App that allows us remote access to the alarm controls. All done with extreme courtesy and a pro-active approach, volunteering a few features we hadn't thought of. Everything you could hope for from a service provider and more.
Customer in Greater London
Posted on 28/07/2022
, work completed 21/07/2022
Recommended
Prompt and helpful.
Woodside installed a new door entry system last year. It was necessary to use the wiring from the old system (installed years ago and not by Woodside), to avoid significant disruptive building work. A problem arose in July this year, and Woodside came round quickly. The problem related to the pre-existing wiring. Rob from Woodside was able to devise a solution and our system is working again. I am very happy with the service provided.
Customer in Greater London
Posted on 26/07/2022
, work completed 22/07/2022
Recommended
Nice job.
Nice job with installation, showed up on time, worked hard, gave great explanations with handover. answered all questions, left clean work areas at end. completed job in six hours. team worked diligently and didn't take any breaks. System looks very good.
Customer in Greater London
Posted on 14/04/2022
, work completed 13/04/2022
Recommended
Prompt responsive service
Woodside security fitted my alarm in 2011 and have always been very professional and quick to respond to any issues. They do a yearly maintenance check and over the 11 years have responded very quickly on the very few occasions that something has required attention in between. Their engineers are always fix the problem, are very courteous and I think their charges are very reasonable, I would and have recommended them to friends,
Customer in Greater London
Posted on 16/02/2022
, work completed 15/02/2022
Recommended
Fantastic Service
I shopped around and spoke to a few different companies. Woodside were far and away the best in terms of communication, speed and cost. I never felt they were trying to oversell products. Would highly recommend.
Customer in Greater London
Posted on 02/11/2021
, work completed 29/10/2021
Recommended
Brilliant CCTV
Our CCTV was installed last year. Fortunately have not needed to check it other than to confirm it worked. We were visited by the Police a few days ago to see if they could view the footage at front of the property from a couple of dates in last few months. They were not only delighted we were willing to allow this but also delighted by the clarity and quality of what they were able to download. We live in a potentially high crime area and it is a comfort to know, that we have a very good system that Woodside Security installed.
Customer in Greater London
Posted on 11/10/2021
, work completed 09/07/2020
Recommended
First Class
A seamless operation from initial contact to installation, despite me changing the installation date twice to accommodate my works programme. The works involved the upgrading of an existing 7 zone audible intruder alarm system which included access to an app. Works were completed to the agreed schedule and estimate. Communication was clear, the installation was carried out to a high standard with attention to detail.
Customer in Greater London
Posted on 16/08/2021
, work completed 12/08/2021
Recommended
Alarm system
We have quite an old alarm system that needed a problem sorted out as it had been making strange noises. Woodside Security was recommended by my electrician. The office service was very efficient and friendly and the engineer who came sorted out the problem, serviced the system very efficiently and satisfactorily and at a very reasonable cost. I would certainly recommend this firm.
Penny in Greater London
Posted on 23/06/2021
, work completed 18/06/2021
Recommended
Alarm Installation
Woodside Security was recommended by a friend & once I got in contact to the job getting done they were excellent. Rita emailed me over pictures of the different types of keypads & a full itemised quotation was emailed after an Engineer had visited. All items that were quoted for are to a very high specification especially the self activating bell which is well lit up & visible. David carried out the installation & done a fantastic job. Once completed he went through the operation process including app download which is very useful but not compulsory for the system to rely upon. The staff are very polite & knowing you can rely on Woodside for security gives that extra piece of mind. Would highly recommend, you will not be disappointed.
Damien in Greater London
Posted on 28/05/2021
, work completed 07/05/2021
Recommended
Excellent service by Woodside Security
Woodside Security were recommended to me and they have been absolutely fantastic. They installed my alarm system which I’m really pleased with and its very simple to use. They have been extremely helpful answering any questions I have had and explaining how the system works etc. I would definitely recommend them as they are very professional and offer excellent customer service.
Maria in Greater London
Posted on 12/03/2021
, work completed 03/12/2020
Recommended
Professional throughout
Installed an alarm system and CCTV for us. Very pleased with the service, from initial consultation to installation. The knowledgeable outfit, no hidden costs, everything clear up front. Accommodating of changes we needed to make to installation dates, coming back several times at our request. Happy to recommend them.
Customer in Greater London
Posted on 09/01/2021
, work completed 05/01/2021
Recommended
Install/takeover pre-wired intruder alarm system
Courteous, timely and efficient service (both the office and the engineers), from the initial call, to the site assessment visit, to explaining the options available, to the actual installation, to dealing with follow-up queries on the alarm system and its operation. They really seem to care about!
Customer in Greater London
Posted on 03/12/2020
, work completed 09/10/2020
Recommended
Alarm installation
We are very pleased with the service provided by Woodside. It took a little time to arrange the initial survey and quote, which probably reflects a full order book. The specification offered was sensible and pragmatic, with nothing that was superfluous. The installation itself was carried out proficiently and the engineer was friendly. He also ensured that we were fully appraised of how the system works before leaving. The ongoing maintenance charges seem to be reasonable and lower than those of some competitors.
Customer in Greater London
Posted on 16/11/2020
, work completed 09/11/2020
Recommended
Excellent service
Woodside took care to advise on options for my alarm. We were able to use the existing wiring which was the right solution for my rented flat. On fitting the alarm there was a faulty wire discovered from the old system. The problem was fixed. The office back up was excellent and all queries answered by informed and polite staff. The system appears to be good value for money.
Customer in Greater London
Posted on 06/11/2020
, work completed 05/11/2020
Recommended
Great local company
Very good job done on my new entry phone and takeover of my burglar alarm. Very efficient engineers each time. Very Helpful and friendly office staff for before and after care. Highly recommended.
Customer in Greater London
Posted on 16/10/2020
, work completed 20/10/2002
Recommended
Tricky Repair fixed
Have an old BPT video gate /door entry system that lost voice and switching capability from one gate to the other and to the front door . Rob "track and traced " the fault to a faulty wire and repaired it back to working condition and saved me the need to replace with new kit. I was very impressed with his dedication to finding the fault and not just saying you need to replace it all. highly recommend this company.
Customer in Greater London
Posted on 23/09/2020
, work completed 17/09/2020
Recommended
Security Camera
Woodside Security were fantastic. Their knowledge and professional standards were excellent. Our installation expert Rob was very good, he really new his stuff, giving expert advice. Very good value for money. Excellent all round.
Customer in Greater London
Posted on 14/07/2020
, work completed 03/07/2020
Recommended
Excellent professional service
I have known Woodside Security Systems for many years. They continue to be friendly, reliable and professional in their work. The recent cctv installation at my home was completed in a timely fashion. The work was very tidy with no wiring visible. They were only too happy in accommodating all our requests ( big and small)
Customer in Greater London
Posted on 23/01/2020
, work completed 15/01/2020
Recommended
Brilliant company
We are a small estate in North London and Woodside initially fitted an entry phone system for us and later a CCTV system. From their first visit to give us an estimate, through to the work being completed we have been very happy. The engineers are friendly, competent and very good at communicating what's going on and discussing any issues as they arrive, and spending time to explain the new systems they are installing. We were very impressed and are arranging ongoing service contracts with them. We would highly recommend them.
Customer in Greater London
Posted on 19/12/2019
, work completed 06/12/2019
Recommended
Fantastic service
We recently had our alarm overhauled by Woodside security and from the first phone call to the engineer explaining the updates we were 100% happy. The engineer was courteous and very clear about what we needed and showed complete respect for our home whilst carrying out the works.The final cost was exactly as estimated and very reasonable. We would have no hesitation in recommending this company.
Russel
Posted on 03/12/2019
, work completed 27/11/2019
Recommended
Friendly and efficient
Good communication. Really helpful in all aspects. Brilliant at what they do. Excellent service. Recommend them to anyone
Customer in Greater London
Posted on 03/12/2019
, work completed 30/11/2019
Recommended
Fantastic ongoing service
We had CCTV cameras installed last year by Woodside security, they went the extra mile in getting it installed prior to Christmas closure. This year we wanted an additional CCTV camera. As previous they were all very helpful and recently carried out our additional CCTV camera installation. All who we have dealt with from office to installation staff are extremely polite, professional, knowledgeable and helpful. I had called for telephone assistance early this year when we were trying to re connect the cctv hard drive after some decoration works. Woodside easily directed me to which cables to re attach and we were back up and running within minutes. We will continue to use Woodside security and will not hesitate to recommend to others. They are a company you can rely on and their pricing is good too. Highly recommend.
Customer in Greater London
Posted on 20/11/2019
, work completed 04/11/2019
Recommended
Professional and reliable
We have used Woodside for many years now because everyone who works there is helpful and professional. We first took them on to troubleshoot a system we inherited. We were really impressed by how quickly the engineer identified and fixed the problem. He also pointed out the previous sensors had been installed upside down! All the engineers we’ve met have had the same high degree of knowledge and skill and the office back up is efficient and friendly. Recently we wanted a complete upgrade of the system and had no hesitation in using Woodside again. I highly recommend them.
Customer in Greater London
Posted on 05/10/2019
, work completed 04/10/2019
Recommended
Professional job
Woodside alarms recently installed a new system for us. From the initial phone call to the completion of the job every one of the staff we spoke to were polite, friendly and knowledgeable. The quote was competitive and the installer was able to answer all our questions clearly with detailed information. We had 2 quotes done and even if the other quote had been cheaper - which it wasn't - we would have chosen Woodside as they came across as a trustworthy and reliable company. The alarm was fitted within 2 days and it has proved very simple to operate. The system was tailored to our needs and our property. We are very pleased with the service we received and are very happy to recommend this company to other interested residents.
Customer in Greater London
Posted on 21/08/2019
, work completed 01/08/2019
Recommended