Endorsed by Which?

Woodside Security Systems Limited

5.0

121 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are an NSI Gold certified family-run company in North London, with over 30 years' experience in the security industry.

Our customers rely on us for superior quality, personalised, professional installations and excellent customer service.

Our (free) surveys are carried out by senior engineers so you get the best possible advice right from the start.

Whether you need a 3-zone alarm system for a small domestic property, or a 50+ zone system for a large commercial site; whether you are looking for a single installation, or for someone to manage the security at multiple sites, as our customer we treat you with the same importance.

We install and manage an extensive range of domestic and commercial alarm systems, CCTV, entry systems and access systems.

We look forward to hearing from you and to find out how we can help you.

What we do

  • Alarm and security equipment installers

    • Access control
    • CCTV installation
    • Door entry systems
    • Alarm installation
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
121 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient and super-helpful
Customer Service
Quality
Value
After changing my broadband provider I couldn't get the security camera linked to the new wi-fi. I called Woodside and the office was really helpful and efficient, checked what equipment I had, confirmed it needed a home visit, and booked an engineer to come out a couple of days later (I had said it wasn't urgent so was pleased to get a quick appointment). Giordano arrived exactly on time, and worked out the best way to re-connect it. He then checked the app I was using to view the footage, and showed me the newer version now available, talking me through all the new features. He was an excellent problem-solver, with a very proactive and helpful manner. It's a great company all round, reliable and pleasant to deal with.
Customer in Greater London Posted on 14/03/2024 , work completed 12/03/2024
So Quick & Efficient !
Customer Service
Quality
Value
I called to report a battery problem on our alarm this morning . At 1pm the engineer arrived , replaced the battery serviced the alarm quickly and efficiently . I could not have asked for a better service . Many thanks .
Customer in Greater London Posted on 15/02/2024 , work completed 15/02/2024
Excellent Service
Customer Service
Quality
Value
Daniel of Woodside Securities came to do the annual maintenance service. He thoroughly checked the system and replaced the sensor batteries. Daniel is charming and all was carried in a very professional manner. I can highly recommend this company.
Customer in Greater London Posted on 07/02/2024 , work completed 07/02/2024
Excellent Service
Customer Service
Quality
Value
We were pleased with Woodside Security from the first contact by phone. A visit to discuss our needs and provide a quote included discussions of options some of which we hadn't previously considered. The quote was competitive. David and Dan were very efficient and respectful of our property during installation. Everything was left clean and tidy and all rubbish cleared away. David and Dan then patiently explained the system to us including use of the app. We fully recommend Woodside Security Systems.
Customer in Greater London Posted on 07/02/2024 , work completed 06/02/2024
Great work and went above and beyond
Customer Service
Quality
Value
Liam and Dan expertly removed and replaced our security systems whilst undergoing re-rendering work. They also went above and beyond when requesting help in removing a branch stuck in our drainpipe. Great guys, very polite and thorough.
Customer in Greater London Posted on 06/02/2024 , work completed 06/02/2024
Friendly, reliable & efficient service
Customer Service
Quality
Value
Woodside Security Systems have installed burglar alarms on two separate occasions for me. They have always been responsive, efficient, polite & friendly in dealing with my queries & requests. They were helpful & flexible in the way they offered their services and kindly agreed to pop round to install some additional items after the initial installation of the alarm system. It has been a pleasure to deal with WSS and I would not hesitate to recommend them.
Customer in Greater London Posted on 05/02/2024 , work completed 25/01/2024
As Professional as could be
Customer Service
Quality
Value
Everything about working with Woodside seemed to work and was easy. Booking the initial appointment was easy. The survey was straightforward; Stefano was knowledgeable, understood what we wanted (and didn't want) and asked all our questions clearly. Then we got a detailed quote; there were lots of options so a quick call was required. The installation took a day and the engineer was respectful in his attitude and did a great job. There were one or two challenges that we worked together to resolve. In a world where many things seem like hard work this just didn't. Would be happy to recommend.
Customer in Greater London Posted on 03/02/2024 , work completed 15/01/2024
Fantastic business
The team both in the office and engineers especially Dan have been wonderful. It’s been a seamless experience from first contact to having them install and follow up to install the app. Have used Woodside alarms in a previous property and would always recommend them.
Customer in Greater London Posted on 02/02/2024 (Reviewer did not use service)
Great, prompt and well executed service
Customer Service
Quality
Value
Last week we had a new alarm system in our home installed by Woodside Security Systems. The service we received from everyone was excellent. Rita who deals with all things administrative was a pleasure to deal with in arranging for the quotation and installation, Stef was professional in providing a prompt, competitive quote and David performed an excellent, neat installation that we are thus far very happy with. Would certainly recommend Woodside to all. Thank you!
Customer in Greater London Posted on 30/10/2023 , work completed 26/10/2023
Repair of door entry system
Customer Service
Quality
Value
I wish everything was so straightforward! David came on time, investigated and identified why the speech part of our apartment block's entry system was not working. Fitted a new speaker and tested that buzzer + speech in both directions was working correctly with apartments where someone was at home. David was polite, professional and got the job done. He accepted a cheque in settlement of the bill which was as outlined in arranging the call out. The office duly forwarded a receipted invoice by email for our records.
Customer in Greater London Posted on 31/08/2023 , work completed 29/08/2023
Efficient and friendly
Customer Service
Quality
Value
Woodside Security Systems are consistently polite, helpful and professional. Liam from their team came bang on time to service the alarm, did a thorough job, and was really helpful in answering my questions, and taking the time to make sure I was completely happy with the system. Recommend them highly for their efficiency and focus on customer care.
Customer in Greater London Posted on 30/08/2023 , work completed 30/08/2023
Alarm service
Customer Service
Quality
Value
The engineer, Liam, was polite, discussed the issues we had, tested the situations. He looked for solutions, and solved where possible. Some were not totally solvable, however he reviewed it and found that it did not compromise security in any way. He was friendly and willing to help. Many thanks!
Customer in Greater London Posted on 04/08/2023 , work completed 04/08/2023
Great security company in London
Customer Service
Quality
Value
Woodside came to quote for an alarm system on my house and from the outset were pleasant, knowledgeable and easy to deal with. After a delay due to other work, I was in further contact to discuss a few small elements, then they came to fit the quoted work. David was excellent on the day, talked me through everything and set up the alarm. I would recommend Woodside to anyone, they really impressed me with the quality of work and great price. They did not try and push more expensive systems, which I found with the national companies, but listened to my needs and advised accordingly.
Customer in Greater London Posted on 28/07/2023 , work completed 25/07/2023
Excellent service
Customer Service
Quality
Value
Efficient, knowledgeable and helpful at all times. Good coordination from the office and excellent and practical engineers, especially Giordano.
Customer in Greater London Posted on 17/07/2023 , work completed 14/07/2023
Efficient professional & helpful
Customer Service
Quality
Value
I have been with this company for years I have found them very accessible and helpful Their systems are all very effective and their maintenance services are excellent. I will be using their services for the far foreseeable future
Customer in Greater London Posted on 27/06/2023 , work completed 21/06/2023
Repair of alarm
Customer Service
Quality
Value
Could not be more satisfied with this young man...its the second time he came here (two issues) and both times I felt he took the time to explain everything and gave my 61 year old brain Time to decide Excellent young man
Customer in Greater London Posted on 08/06/2023 , work completed 08/06/2023
Fantastic family run company brilliant service always !
Customer Service
Quality
Value
Woodside is a wonderful company to deal with. Had a problem with my system and an appointment was made for a visit by charming and re-assuring member of the admin team. Giordano arrived very punctually, checked everything, sorted the problem, explained what he had done, and how we will resolve any future issues. Was very patient and thorough. Left everything immaculate, followed up to check we were happy. Woodside have installed several systems for myself and my family over the years, there is great continuity and I would have no hesitation in recommending them
Customer in Greater London Posted on 06/06/2023 , work completed 06/06/2023
Service of Alarm and additions
Customer Service
Quality
Value
We have just had our alarm serviced by Dan from Woodside Security and he did a great job! I asked lots of questions and had some additional issues due to adding people to our system and changing our internet service provider. Dan dealt with everything in a friendly, detailed and efficient manner. Great service, I would highly recommend!
Customer in Greater London Posted on 01/06/2023 , work completed 01/06/2023
Great service
Customer Service
Quality
Value
Woodside is a great company The admin team are effective, flexible, helpful and polite. And for the site visit, Liam was, as always, punctual, charming, efficient, unobtrusive and reassuring. A great team in a great local business
Customer in Greater London Posted on 30/05/2023 , work completed 25/05/2023
Great job by Daniel
Customer Service
Quality
Value
Arrived on time and explained each proposed change clearly. He left me with a better understanding of how the system operated, answering all questions knowledgeably.
(your username) Posted on 23/05/2023 , work completed 23/05/2023
Very efficient and install quality products at good prices
Customer Service
Quality
Value
We have had a new CCTV system and replacement alarm system fitted. Came round very quickly to do the quotes and discussed with us, in details what we wanted. Did not try and sell us anything that was not what we wanted. Good support for questions on the quote when I called the office. Work was completed on time and using friendly, polite and efficient engineers. Took care to hide the CCTV wiring as much as possible, looks very neat. Took time out to make sure we knew how to operate everything.
Customer in Greater London Posted on 13/05/2023 , work completed 12/05/2023
Excellent
Customer Service
Quality
Value
Dan was magnificent - a credit to them. Professional, charming and worked around me without any disruption. Turned up when they said they would so could plan the day. Our service also felt collaborative and sought to provide practical and realistic solutions given that we have a dog now. No hesitation in recommending Woodside, very happy with the service in the year plus we have had them.
Customer in Greater London Posted on 11/05/2023 , work completed 11/05/2023
Great work and fast
Customer Service
Quality
Value
Dan did a great job with our alarm system. All work completed and no issues at all. He was very helpful and turned the job around very quickly. Would highly recommend!
Customer in Greater London Posted on 11/05/2023 , work completed 11/05/2023
Truly a five star company
Customer Service
Quality
Value
I engaged Woodside Security Systems for an upgrade to an existing system. I spent a long time searching for a company that would provide the attention to detail and good customer service that I was seeking, especially as I was moving from another company that I had been unhappy with. I was immediately impressed by the personal response to my initial enquiry. The technician who undertook the inspection for quote purposes was extremely polite, helpful, informative and patient with answering questions. The quote itself was good and the work was subsequently undertaken in a most thorough and professional manner. This is a company that really does live up to its five star rating. Frankly, it is becoming such an unusual experience to receive truly excellent service that, when one does - as with Woodside - it really stands out! Ongoing communication is particularly impressive and I felt well informed and well advised throughout.
Polly in Greater London Posted on 17/04/2023 , work completed 12/04/2023
Excellent customer service
Customer Service
Quality
Value
I received excellent customer service. Woodside gave me a helpful quote and discussed the various options. Sukh installed the new alarm and was extremely polite and demonstrated how everything worked and made sure I was comfortable with it.
Customer in Greater London Posted on 31/03/2023 , work completed 31/03/2023
Great work
Customer Service
Quality
Value
Woodside Security Systems installed a new intruder alarm in our property. David, the engineer, was extremely considerate and carried out the work quickly and efficiently as well as explaining how to operate the alarm clearly and concisely. He couldn't have been more helpful. Highly recommended.
Customer in Greater London Posted on 30/03/2023 , work completed 29/03/2023
Excellent customer service
Customer Service
Quality
Value
Had an alarm fitted. All very easy, polite helpful staff. Very good follow up throughout year. Easy to get hold of if any queries. No problems. Would recommend.
Customer in Greater London Posted on 10/03/2023 , work completed 10/03/2023
Great service
Customer Service
Quality
Value
Liam serviced our alarm. He was prompt, polite and very thorough. It was a pleasure to deal with him.
Victoria in Greater London Posted on 24/02/2023 , work completed 24/02/2023
Good, reliable company
Customer Service
Quality
Value
My alarm was installed three years ago without any problems. Very nice company to deal with. Daniel just came to carry out annual service very efficiently. Would recommend this company.
Customer in Greater London Posted on 16/02/2023 , work completed 16/02/2023
Personal and efficient service
Customer Service
Quality
Value
After nearly 30 years, with a well-known large company, we noticed that their service had deteriorated following being taken over by the even larger one. We found Woodside Security Systems on Which Trader and were impressed by the unanimously favourable reviews. We can understand why. The whole process of inspection and switch over was efficiently and knowledgeably conducted and, unlike our previous company, the office phone is all answered almost immediately by friendly and helpful staff. Although it is early days, we have been extremely impressed by this small family owned and run company.
Customer in Greater London Posted on 11/02/2023 , work completed 07/02/2023
Professional and reliable service
Customer Service
Quality
Value
We've been customers of Woodside Security for many years. We've always been impressed with their professional standards and quality of work and would highly recommend them to anyone. What always stands out is their very courteous and skilled engineers, and Daniel who did the alarm annual service today is one of them. Also their customer support is extremely reliable. There's always someone very kind in their office to assist us.
Customer in Greater London Posted on 06/02/2023 , work completed 06/02/2023
Prompt, efficient, did. the job!
Customer Service
Quality
Value
The engineer (Liam) came to carry out the annual alarm service. He arrived on time, was polite and nice, changed the batteries where required, showed me how to use the App again and completed the service. Everything seemed great! We’ve always found this company to be very efficient and responsive and provides a good service.
Customer in Greater London Posted on 26/01/2023 , work completed 26/01/2023
Great service, knowledgeable and friendly company
Customer Service
Quality
Value
Liam serviced our alarm and gave helpful guidance on how to use the alarm app. He answered all of the questions I had, and let me know when he was going to be setting the alarm off. The company is very easy to deal with, would recommend.
Customer in Greater London Posted on 19/01/2023 , work completed 19/01/2023
Perfect service
Customer Service
Quality
Value
The engineer came on time, did the alarm service and even helped me with something that it wasn’t part of his job. Highly recommended.
Customer in Greater London Posted on 06/12/2022 , work completed 01/12/2022
Great work
Customer Service
Quality
Value
Very efficient service from survey to pricing and installation. The office staff were very helpful and clear in all their explanations and the whole job went completely to plan. Great installation by Sukh and Dan who were very meticulous and did a really neat job. Highly recommend your company.
Customer in Greater London Posted on 22/11/2022 , work completed 16/11/2022
Great company - highly recommend
Customer Service
Quality
Value
I moved to Woodside Alarms last year after 20 years of being with one of the most famous, large alarm companies. My only regret is that I didn't do it sooner. They are friendly, flexible, reliable and incredibly good value. The previous company relied on their name but were infuriating to deal with. I always got the impression my business wasn't very important to them and yet they charged a huge amount for a sporadic annual service (which wasn't very thorough). Woodside has the personal touch from the people who answer the phone to the guys who turn up to do the job. They fitted us with a new alarm system last year and spent a proper amount of time ensuring we were familiar and happy with it. They've just been for the annual service and it was one of the guys who fitted it last year (thanks Liam). He remembered the job, our set up, our requirements etc. He was helpful, charming and even lovely to our over enthusiastic dog. Highly recommend.
Customer in Greater London Posted on 15/11/2022 , work completed 15/11/2022
Excellent service
Customer Service
Quality
Value
Woodside engineers always go above and beyond to install new equipment and to ensure that we know how to use it. They are always knowledgeable of the job that they are doing, profesional and polite. We highly recommend them.
Customer in Greater London Posted on 15/11/2022 , work completed 15/11/2022
Speedy response and excellent customer service
Customer Service
Quality
Value
We have been with Woodside for over ten years and never had any issues. Recently our alarm has gone off by itself for no reason. Woodside sent someone out on the same day who replaced all batteries and tested the system. When it went off again, they sent someone out within four hours, replaced the unit and batteries and were slick, swift, polite and knowledgeable. Great customer service!
Customer in Greater London Posted on 04/11/2022 , work completed 04/11/2022
Great service
Customer Service
Quality
Value
We’ve been Woodside customers for ten years. This year’s annual service was carried out by Daniel who was quick and thorough and all was complete in 20 mins.
Customer in Greater London Posted on 31/10/2022 , work completed 31/10/2022
Recommend for your Security System without reservation
Customer Service
Quality
Value
From my first meeting with the company to discuss a quote for an alarm system, to completion of installation, it has been a pleasure to deal with all the staff and not a chore. Customer Service and Engineers friendly and very professional. Engineers turned up exactly on time, discussed job to suit my preferences and did an excellent job including the training on using system; they left my home spotless. How I wish all companies doing work follow this high standard. Engineers Sukh and Daniel very professional in all aspects including their engineering skills but also communicating with me at every level. 5 Stars out of 5!! Administrative staff always helpful, friendly and efficient. I shall recommend Woodside Security Systems without reservation to friends and neighbours.
Customer in Greater London Posted on 28/10/2022 , work completed 27/10/2022
The trader replied (on 02/11/2022)
Thank you for your glowing review. So much of our business comes from happy customers recommending our services. We look forward to being able to continue to support you with your alarm system over the coming years.
Excellent Company
Customer Service
Quality
Value
Woodside Security have been maintaining my system for a few years now. The office staff and engineers are of the highest standard, super helpful, polite and professional. Liam serviced the system this time around and did a great job as have the others. Go for a walk around this area and you will see their trade name on more alarm systems than any other which speaks for itself. I thoroughly recommend them.
Customer in Greater London Posted on 24/10/2022 , work completed 13/09/2022
The trader replied (on 02/11/2022)
Thank you for your review. Although we install systems all over London, we are very proud of our local presence.
Very Professional
Customer Service
Quality
Value
So professional, explained everything so clearly. There was no hassle when explaining everything to me. Very obliging.
Which? Trusted Traders Consumer Posted on 20/10/2022 , work completed 14/10/2022
The trader replied (on 02/11/2022)
Thank you for your comments. We are happy to hear that your installation went smoothly and our engineers were so clear when commissioning your new system.
Professional and polite
Customer Service
Quality
Value
David from Woodside Security installed a new burglar alarm system this week and did a great job. From the initial survey a few weeks ago to final installation, all the staff at Woodside have been unfailingly courteous, pleasant and efficient. David took great care over the installation, and was extremely tidy while he worked. He then explained all the ins and outs of how to operate the system very clearly and patiently. The follow-up from the office staff (final paperwork, certificates etc) has been impressively prompt and thorough. From my first phone enquiry onwards, it's been very easy and uncomplicated to deal with Woodside. I would unhesitatingly recommend them.
Customer in Greater London Posted on 05/10/2022 , work completed 03/10/2022
The trader replied (on 02/11/2022)
Thank you for your kind words and taking the time to give us your feedback. We are pleased to hear that you were so happy with David's installation and that the whole process has been so easy and uncomplicated for you.
Reliable and expert work always
Customer Service
Quality
Value
We have used Woodside Security for our entryphone and alarm for over 10 years. They are always efficient, polite and helpful both for the booking of the service and the actual work. I cannot recommend them more highly.
Customer in Greater London Posted on 03/10/2022 , work completed 02/09/2022
The trader replied (on 02/11/2022)
We are glad to hear that you have been happy with our services for so many years. Thank you for taking the time to provide a review for us.
Annual service
Customer Service
Quality
Value
I have been using Woodside Security Systems for 10 years and can thoroughly recommend them. Making an appointment is quick and easy and the engineers who come are always on time, efficient, polite (ask if they should remove their shoes!) and experienced. Ours is a simple system but the committed and professional approach of every engineer who has been here is of the highest calibre. Well done, Woodside!
Customer in Greater London Posted on 29/09/2022 , work completed 29/09/2022
The trader replied (on 02/11/2022)
Thank you for your kind comments regarding all of our engineers and for being such a longstanding customer.
Reliable Professionalism
Customer Service
Quality
Value
We have enjoyed the service provided by Woodside Alarms for several years now, and are always impressed by their Professionalism, Promptness, Thoroughness and Courtesy, that all combine to add a further sense of security and reliability to actually having the Security Alarm System itself ! Their engineer Dan has just completed our annual Service and was clear and patient in explaining user options that we could explore should we decide. We have recommended Woodside to many friends and neighbours , who have been equally impressed. Thanks and keep up the good work !
Customer in Greater London Posted on 28/09/2022 , work completed 27/09/2022
The trader replied (on 02/11/2022)
Thank you for your lovely review and for recommending us to your friends and neighbours. We always strive to offer the best service to all of our customers
Great Service
Customer Service
Quality
Value
Initially very impressed with the efficiency and friendliness from initial call to instillation. We had a fault with the alarm down the line and someone called Dan came straight away to fix with no fuss. He was extremely knowledgeable, friendly and polite. I would recommend Woodside without hesitation.
Customer in Greater London Posted on 07/09/2022 , work completed 07/09/2022
Always great service.
Customer Service
Quality
Value
I have been using Woodside Security for the last ten years. Never had any issue with them at all and have really worked them hard! They are incredibly prompt, professional and always leave you feeling they've gone the extra mile. Have recommended them to many people over the years and will continue to do so.
Abi in Greater London Posted on 31/08/2022 , work completed 01/08/2022
Extremely professional
Customer Service
Quality
Value
From start to finish Woodside Security provided an excellent service, prompt to respond, helpful and extremely professional. Would not hesitate to recommend them.
Customer in Greater London Posted on 13/08/2022 , work completed 11/08/2022
Great service
Customer Service
Quality
Value
Woodside fitted our alarm a few years ago and have serviced it annually. Last week, as well as carrying out the service, their engineer fitted cat filters, added an extra fob and helped us with the App that allows us remote access to the alarm controls. All done with extreme courtesy and a pro-active approach, volunteering a few features we hadn't thought of. Everything you could hope for from a service provider and more.
Customer in Greater London Posted on 28/07/2022 , work completed 21/07/2022
Prompt and helpful.
Customer Service
Quality
Value
Woodside installed a new door entry system last year. It was necessary to use the wiring from the old system (installed years ago and not by Woodside), to avoid significant disruptive building work. A problem arose in July this year, and Woodside came round quickly. The problem related to the pre-existing wiring. Rob from Woodside was able to devise a solution and our system is working again. I am very happy with the service provided.
Customer in Greater London Posted on 26/07/2022 , work completed 22/07/2022
The trader replied (on 02/11/2022)
Thank you for your review. We are happy to hear that Rob, with his many years of experience was able to find a solution to get your system working again
Nice job.
Customer Service
Quality
Value
Nice job with installation, showed up on time, worked hard, gave great explanations with handover. answered all questions, left clean work areas at end. completed job in six hours. team worked diligently and didn't take any breaks. System looks very good.
Customer in Greater London Posted on 14/04/2022 , work completed 13/04/2022
Prompt responsive service
Customer Service
Quality
Value
Woodside security fitted my alarm in 2011 and have always been very professional and quick to respond to any issues. They do a yearly maintenance check and over the 11 years have responded very quickly on the very few occasions that something has required attention in between. Their engineers are always fix the problem, are very courteous and I think their charges are very reasonable, I would and have recommended them to friends,
Customer in Greater London Posted on 16/02/2022 , work completed 15/02/2022
The trader replied (on 22/02/2022)
Thank you for taking the time to review our services and also to recommend us to your friends. The vast majority if our work comes through customers such as yourself recommending us to their friends and family. We are really happy to have looked after your alarm system for such a long time and hope to do so for many more years.
Fantastic Service
Customer Service
Quality
Value
I shopped around and spoke to a few different companies. Woodside were far and away the best in terms of communication, speed and cost. I never felt they were trying to oversell products. Would highly recommend.
Customer in Greater London Posted on 02/11/2021 , work completed 29/10/2021
The trader replied (on 22/02/2022)
Thank you for this very good review and your recommendation. We really appreciate it.
Brilliant CCTV
Customer Service
Quality
Value
Our CCTV was installed last year. Fortunately have not needed to check it other than to confirm it worked. We were visited by the Police a few days ago to see if they could view the footage at front of the property from a couple of dates in last few months. They were not only delighted we were willing to allow this but also delighted by the clarity and quality of what they were able to download. We live in a potentially high crime area and it is a comfort to know, that we have a very good system that Woodside Security installed.
Customer in Greater London Posted on 11/10/2021 , work completed 09/07/2020
The trader replied (on 22/02/2022)
Thank you for your review and we are very pleased to hear that both you and the police are happy with your system.
First Class
Customer Service
Quality
Value
A seamless operation from initial contact to installation, despite me changing the installation date twice to accommodate my works programme. The works involved the upgrading of an existing 7 zone audible intruder alarm system which included access to an app. Works were completed to the agreed schedule and estimate. Communication was clear, the installation was carried out to a high standard with attention to detail.
Customer in Greater London Posted on 16/08/2021 , work completed 12/08/2021
The trader replied (on 22/02/2022)
We always try our best to accommodate changes as we understand how difficult it can be to coordinate works so it's good to know that we were able to help in this way. Thank you for your review.
Alarm system
Customer Service
Quality
Value
We have quite an old alarm system that needed a problem sorted out as it had been making strange noises. Woodside Security was recommended by my electrician. The office service was very efficient and friendly and the engineer who came sorted out the problem, serviced the system very efficiently and satisfactorily and at a very reasonable cost. I would certainly recommend this firm.
Penny in Greater London Posted on 23/06/2021 , work completed 18/06/2021
The trader replied (on 22/02/2022)
Thank you very much for your recommendation Penny. We do appreciate our customers and their feedback.
Alarm Installation
Customer Service
Quality
Value
Woodside Security was recommended by a friend & once I got in contact to the job getting done they were excellent. Rita emailed me over pictures of the different types of keypads & a full itemised quotation was emailed after an Engineer had visited. All items that were quoted for are to a very high specification especially the self activating bell which is well lit up & visible. David carried out the installation & done a fantastic job. Once completed he went through the operation process including app download which is very useful but not compulsory for the system to rely upon. The staff are very polite & knowing you can rely on Woodside for security gives that extra piece of mind. Would highly recommend, you will not be disappointed.
Damien in Greater London Posted on 28/05/2021 , work completed 07/05/2021
Excellent service by Woodside Security
Customer Service
Quality
Value
Woodside Security were recommended to me and they have been absolutely fantastic. They installed my alarm system which I’m really pleased with and its very simple to use. They have been extremely helpful answering any questions I have had and explaining how the system works etc. I would definitely recommend them as they are very professional and offer excellent customer service.
Maria in Greater London Posted on 12/03/2021 , work completed 03/12/2020
Professional throughout
Customer Service
Quality
Value
Installed an alarm system and CCTV for us. Very pleased with the service, from initial consultation to installation. The knowledgeable outfit, no hidden costs, everything clear up front. Accommodating of changes we needed to make to installation dates, coming back several times at our request. Happy to recommend them.
Customer in Greater London Posted on 09/01/2021 , work completed 05/01/2021
Install/takeover pre-wired intruder alarm system
Customer Service
Quality
Value
Courteous, timely and efficient service (both the office and the engineers), from the initial call, to the site assessment visit, to explaining the options available, to the actual installation, to dealing with follow-up queries on the alarm system and its operation. They really seem to care about!
Customer in Greater London Posted on 03/12/2020 , work completed 09/10/2020
Alarm installation
Customer Service
Quality
Value
We are very pleased with the service provided by Woodside. It took a little time to arrange the initial survey and quote, which probably reflects a full order book. The specification offered was sensible and pragmatic, with nothing that was superfluous. The installation itself was carried out proficiently and the engineer was friendly. He also ensured that we were fully appraised of how the system works before leaving. The ongoing maintenance charges seem to be reasonable and lower than those of some competitors.
Customer in Greater London Posted on 16/11/2020 , work completed 09/11/2020
Excellent service
Customer Service
Quality
Value
Woodside took care to advise on options for my alarm. We were able to use the existing wiring which was the right solution for my rented flat. On fitting the alarm there was a faulty wire discovered from the old system. The problem was fixed. The office back up was excellent and all queries answered by informed and polite staff. The system appears to be good value for money.
Customer in Greater London Posted on 06/11/2020 , work completed 05/11/2020
Great local company
Customer Service
Quality
Value
Very good job done on my new entry phone and takeover of my burglar alarm. Very efficient engineers each time. Very Helpful and friendly office staff for before and after care. Highly recommended.
Customer in Greater London Posted on 16/10/2020 , work completed 20/10/2002
Tricky Repair fixed
Customer Service
Quality
Value
Have an old BPT video gate /door entry system that lost voice and switching capability from one gate to the other and to the front door . Rob "track and traced " the fault to a faulty wire and repaired it back to working condition and saved me the need to replace with new kit. I was very impressed with his dedication to finding the fault and not just saying you need to replace it all. highly recommend this company.
Customer in Greater London Posted on 23/09/2020 , work completed 17/09/2020
Security Camera
Customer Service
Quality
Value
Woodside Security were fantastic. Their knowledge and professional standards were excellent. Our installation expert Rob was very good, he really new his stuff, giving expert advice. Very good value for money. Excellent all round.
Customer in Greater London Posted on 14/07/2020 , work completed 03/07/2020
Excellent professional service
Customer Service
Quality
Value
I have known Woodside Security Systems for many years. They continue to be friendly, reliable and professional in their work. The recent cctv installation at my home was completed in a timely fashion. The work was very tidy with no wiring visible. They were only too happy in accommodating all our requests ( big and small)
Customer in Greater London Posted on 23/01/2020 , work completed 15/01/2020
Brilliant company
Customer Service
Quality
Value
We are a small estate in North London and Woodside initially fitted an entry phone system for us and later a CCTV system. From their first visit to give us an estimate, through to the work being completed we have been very happy. The engineers are friendly, competent and very good at communicating what's going on and discussing any issues as they arrive, and spending time to explain the new systems they are installing. We were very impressed and are arranging ongoing service contracts with them. We would highly recommend them.
Customer in Greater London Posted on 19/12/2019 , work completed 06/12/2019
Fantastic service
Customer Service
Quality
Value
We recently had our alarm overhauled by Woodside security and from the first phone call to the engineer explaining the updates we were 100% happy. The engineer was courteous and very clear about what we needed and showed complete respect for our home whilst carrying out the works.The final cost was exactly as estimated and very reasonable. We would have no hesitation in recommending this company.
Russel Posted on 03/12/2019 , work completed 27/11/2019
Friendly and efficient
Customer Service
Quality
Value
Good communication. Really helpful in all aspects. Brilliant at what they do. Excellent service. Recommend them to anyone
Customer in Greater London Posted on 03/12/2019 , work completed 30/11/2019
Fantastic ongoing service
Customer Service
Quality
Value
We had CCTV cameras installed last year by Woodside security, they went the extra mile in getting it installed prior to Christmas closure. This year we wanted an additional CCTV camera. As previous they were all very helpful and recently carried out our additional CCTV camera installation. All who we have dealt with from office to installation staff are extremely polite, professional, knowledgeable and helpful. I had called for telephone assistance early this year when we were trying to re connect the cctv hard drive after some decoration works. Woodside easily directed me to which cables to re attach and we were back up and running within minutes. We will continue to use Woodside security and will not hesitate to recommend to others. They are a company you can rely on and their pricing is good too. Highly recommend.
Customer in Greater London Posted on 20/11/2019 , work completed 04/11/2019
Professional and reliable
Customer Service
Quality
Value
We have used Woodside for many years now because everyone who works there is helpful and professional. We first took them on to troubleshoot a system we inherited. We were really impressed by how quickly the engineer identified and fixed the problem. He also pointed out the previous sensors had been installed upside down! All the engineers we’ve met have had the same high degree of knowledge and skill and the office back up is efficient and friendly. Recently we wanted a complete upgrade of the system and had no hesitation in using Woodside again. I highly recommend them.
Customer in Greater London Posted on 05/10/2019 , work completed 04/10/2019
The trader replied (on 22/10/2019)
What a lovely review! Making sure all of our engineers provide a professional and reliable experience is one of our top priorities and we are pleased that you found them to be skilled and knowledgeable! We greatly look forward to working with you in the future. Many thanks from the entire Woodside Team!
Professional job
Customer Service
Quality
Value
Woodside alarms recently installed a new system for us. From the initial phone call to the completion of the job every one of the staff we spoke to were polite, friendly and knowledgeable. The quote was competitive and the installer was able to answer all our questions clearly with detailed information. We had 2 quotes done and even if the other quote had been cheaper - which it wasn't - we would have chosen Woodside as they came across as a trustworthy and reliable company. The alarm was fitted within 2 days and it has proved very simple to operate. The system was tailored to our needs and our property. We are very pleased with the service we received and are very happy to recommend this company to other interested residents.
Customer in Greater London Posted on 21/08/2019 , work completed 01/08/2019
The trader replied (on 29/08/2019)
i'm very happy to hear that you hold our small family company in such high regard! Having all our staff trained so your experience from that first phone call to the final installation is as smooth as possible is a huge standard for us and if any problems do arise, they can be sorted quickly and effectively. We always greatly appreciate recommendations as they help our business to grow. We hope to work with you in the future! Thanks from the entire Woodside team.
New Alarm Panel
Customer Service
Quality
Value
I can highly recommend this company. We needed to replace an old alarm panel and bell and this was carried out efficiently and quickly. The price was as quoted and I will definitely be using them again for other security purposes.
Customer in Greater London Posted on 18/08/2019 , work completed 19/08/2013
Fair and trustworthy
Customer Service
Quality
Value
When your engineer Jordano came out to install the new alarm he discovered the fault with my existing one - all it required was a tap. I really appreciated the honesty - many others would have just installed a new one. I hate throwing things away if they can be fixed - we all need to stop sending stuff to the landfill! I had great service from an engineer who knew what he was doing. And great service from you - you will be the first people I will call when I need anything doing ! Thank you
Sherry, Greater London Posted on 12/08/2019 , work completed 12/08/2019
The trader replied (on 29/08/2019)
It brings a smile to my face when reading your kind words Sherry! Honesty is a big part of us here at Woodside and helps us to build a relationship with all our customers. Also, we all need to play a part in reducing ever growing landfills! We really look forward to hearing from you soon. Many thanks from the Woodside team!
Excellent workmanship. Really nice people.
Customer Service
Quality
Value
This is the second job that Woodside Security have done for us. They put in place our home security system and we were very please with their work and service so when we were embarking on a commercial fitout we approached them to carry out the work. They fitted our alarm and entry system as well as CCTV and everything is perfect. They are always a pleasure to work with and very helpful.
Customer in Greater London Posted on 23/07/2019 , work completed 15/04/2019
The trader replied (on 29/08/2019)
We love hearing that our customers have had such a positive experience! Ensuring our customers needs is our top priority and making sure all equipment works as intended. We greatly look forward to working with you in the near future! Thanks from the Woodside team.
Excellence all round
Customer Service
Quality
Value
We had our old home alarm system updated, including new wireless parts in some areas, which meant not having to completely rip out the old system. Very thorough work by very helpful Dave. We are very glad to have changed to this smaller company. They are prompt, clear and efficient. The women in the office and on the phone also most helpful. Competitively priced. It is useful to have tags to turn on and off the alarm on entering and leaving, instead of using the keypad. A portable panic alarm is also an excellent idea for someone at home alone. We also now have the app to set and unset the alarm if necessary. I have no hesitation in recommending this company.
Maguires, 4 July 2019 Posted on 04/07/2019 , work completed 05/07/2019
The trader replied (on 17/07/2019)
Thank you for taking the time to leave this great review! We are so pleased that you were happy with the installation. The Woodside team always tries very hard to help customers with their individual requirements. Thanks again!
Absolutely fantastic service
Customer Service
Quality
Value
We cannot recommend Woodside enough. Attentive, competitive with an excellent product and service. We have experience of another security/alarm company and Woodside are miles ahead in all aspects. Brilliant from the start. We wish we had found them years ago. Engineer and office staff just outstanding and very competitively priced.
Claire, Hertfordshire Posted on 18/06/2019 , work completed 03/06/2019
The trader replied (on 17/07/2019)
Your kind words have given us all a real boost of morale here! We’re so happy to hear you had a great experience, which we strive to provide to all customers. Many thanks from the Woodside team.
Highly recommended company
Customer Service
Quality
Value
From the initial quote for a door entry system to installation, their customer service has been brilliant. Every member of their team I've dealt with have been very professional and friendly. Stef came to assess our requirements, he was very polite and explained exactly what would be done in line with our requirements. A couple of days later a locksmith came to check the door, and a quote followed very quickly. The installation happened a week later which is amazing! They arrived promptly at the agreed time and completed the job without any fuss. The guys were very tidy, the installation is incredibly neat and it was fully explained how to use the equipment. Without any doubt, I would recommend this company to anyone. I'm really happy with the installation!!
Customer in Hertfordshire Posted on 04/06/2019 , work completed 03/06/2019
The trader replied (on 17/07/2019)
Thank you for your great review! We really appreciate your feedback and it makes us especially happy to hear you would recommend us to others. Thank you for taking the time to leave your kind comments.
Reliable and professional local service, excellent products
Customer Service
Quality
Value
Woodside Security Systems Ltd recently installed two security systems at my house - an alarm and CCTV. The two installers arrived on time, were very professional and tidy, and cleared away the minor mess and all rubbish. A slight glitch over setting up an older version of the app was rectified quickly by the very helpful office staff. The work was completed as promised and within budget. The office staff were very helpful setting up a second user days after the installation. So far, i'm impressed by the ease of use of the products and the service provided.
Customer in Greater London Posted on 11/05/2019 , work completed 30/04/2019
The trader replied (on 17/07/2019)
Thank you for your comments. Our engineers always aim to be professional and leave your property in great condition after every installation. Your perfect score is greatly appreciated and reassures us that we’re doing things right! Thank you so much!
Exemplary service
Customer Service
Quality
Value
We have used Woodside Security Systems for many years now to look after our entry phone system. They always provide a superb service from the efficiency and courtesy of head office to the engineers who are outstanding in their professionalism and expertise and all at a most reasonable price. I would recommend them most highly.
Customer in Greater London Posted on 24/04/2019 , work completed 23/04/2019
The trader replied (on 17/07/2019)
We really appreciate such a super review from a valued customer who we have worked with for many years! Thanks for your kind comments.
Excellent service, prompt and good quality
Customer Service
Quality
Value
The survey was offered very promptly and the installation booked in very quickly. The installation was fast and efficient. Everyone who communicated with me was polite and helpful, particularly the technician who explained the system to me. He was very patient and clear in his advice. Many thanks.
Customer in Greater London Posted on 18/04/2019 , work completed 16/04/2019
The trader replied (on 17/07/2019)
Communication is key for the Woodside team, so it’s nice to hear we are doing it well! Our engineers always take the time to demonstrate the equipment, so that our customers feel happy and confident at the end of each installation. Thanks so much!
Professional, courteous service
Customer Service
Quality
Value
We recently had an alarm system installed by Woodside. They were very polite, did the job efficiently, and explained the various options clearly. Very happy so far.
Customer in Greater London Posted on 28/03/2019 , work completed 27/03/2019
The trader replied (on 17/07/2019)
Thank you for a short but sweet review! We’re glad to hear you were happy with the engineers and the installation.
Highly recommended
Customer Service
Quality
Value
I have used Woodside Security Systems for many years. They are a lovely family run company and are always very knowledgeable and efficient. Their engineers are all extremely professional and trustworthy and I would highly recommend using them.
Customer in Greater London Posted on 08/03/2019 , work completed 08/03/2019
The trader replied (on 17/07/2019)
Our Woodside family really loves hearing positive reviews such as yours! It’s always great to hear a long-term customer’s kind comments. Many thanks.
Friendly and reliable
Customer Service
Quality
Value
You can tell that this is a family business as they are always so friendly and helpful. We feel very well looked after and supported with our alarm system. They monitor and service regularly. Highly recommend!
Customer in Greater London Posted on 30/01/2019 , work completed 31/08/2018
The trader replied (on 17/07/2019)
We're always happy to help. We greatly appreciate hearing that our customers will be recommending us! Thank you for your time and your extremely kind comments.
Would recommend them
Customer Service
Quality
Value
Having used Woodside Security Systems for many years for my burglar alarm, I have recently asked them to help with a video entry system. Once again I found them to be knowledgeable,efficient and trustworthy.
Customer in Greater London Posted on 30/01/2019 , work completed 15/01/2019
The trader replied (on 17/07/2019)
Being trustworthy and efficient are our core principles and we love hearing that we have been able to help a valued customer. Thank you for your time and your comments.
Fast, efficient service
Customer Service
Quality
Value
I have absolutely no hesitation in recommending Woodside Security. From first contact over the phone to today's installation everyone has been helpful, knowledgeable and friendly. I am very pleased with my new intruder alert system and am delighted to say that the lesson in how to set and disarm the alarm was highly effective in that I have already managed to go out and come back without setting the alarm off! No mean feat given my history with technology although it is a very simple system to use, thankfully. I can't believe how quickly the 5 zone audible only wireless intruder alarm system was installed or how reasonably priced it is. Impressive service indeed.
Customer in Greater London Posted on 22/01/2019 , work completed 22/01/2019
The trader replied (on 17/07/2019)
Recommendations are hugely helpful for us, thank you! We always make sure our customers are confident about using their products. We aim to make sure that our installation is a good experience. Many thanks from the Woodside team.
Excellent service from a local security firm who fitted a burglar alarm
Customer Service
Quality
Value
After getting quotes from various alarm/security companies, i decided to go with Woodside to take out an old alarm and fit a new system. From the start, their customer service from their customer service team was excellent: quick, efficient, helpful, informative. I then had a visit from one of their team to assess the job and provide me with a quotation and today, having chosen to go with them, Rob the engineer came and fitted the alarm and took the old one out. He was excellent - he arrived on time, explained what he was going to do, talked to me about one or two different options, and then got on with the job quietly and efficiently. He explained the system and answered all our questions. Woodside hadn't spotted when they first came out that our smoke alarms are part of the alarm system, and I didn’t know that either, so Rob didn’t have the necessary parts to replace those, but he agreed to come out without further labour charge to fit new smoke alarms. All in all, excellent customer service so far and I’m very happy with what they’ve done. Their prices were very competitive - much cheaper than the big companies (ADT, Banhams) and no more expensive than one or two other smaller independent firms.
Customer in Greater London Posted on 18/01/2019 , work completed 18/01/2019
The trader replied (on 17/07/2019)
Thank you for your clearly heartfelt review. Our engineers always try to provide customers with a great installation experience. Many thanks for taking the time to leave your very kind comments.
Impressive!
Customer Service
Quality
Value
We had a house alarm fitted. We are impressed with the service. From initial quote to follow up email after installation. It was reasonably priced with a very nice, helpful engineer. No hesitation in recommending this company.
Geraldine, Middlesex Posted on 15/01/2019 , work completed 15/01/2019
The trader replied (on 17/07/2019)
We appreciate the lovely review Geraldine and hope to see you again in the future. Thank you for recommending us. Many thanks from the Woodside team
Highly recommended alarm company
Customer Service
Quality
Value
The engineers from this family business that fitted my alarm were courteous helpful, responsive and professional and I have found their customer service line to be also helpful and knowledgeable. I would have no hesitation in recommending this company.
Customer in Greater London Posted on 10/12/2018 , work completed 07/12/2018
The trader replied (on 17/07/2019)
Recommendations are always so helpful to our small family business. We always strive to be professional and take the utmost care in our customer service to ensure that you have a good customer experience. Thank you for your comments.
Fitting of home security system
Customer Service
Quality
Value
This firm fitted the first burglar alarm system in our semi-detached house. The work was carried out in a friendly and highly-efficient way, at the time and for the cost agreed in advance. Their office staff were also very helpful and friendly. This is a long-standing family firm, situated in the area, that is clearly proud of its good reputation and is keen to maintain it. They would certainly be my first choice if I was having similar work done again in this part of north London. Highly recommended.
Customer in Greater London Posted on 05/12/2018 , work completed 05/12/2018
The trader replied (on 17/07/2019)
We all loved reading this review! We are very proud of our reputation and will always try to maintain the high standards that we provide to every single customer, from quoting to servicing. Our family firm looks forward to working with you in the future. Thanks for your time!
Highly recommended
Customer Service
Quality
Value
Excellent service throughout. Obviously experienced and knowledgable which gave me the confidence to pick them over the other 2 companies I got quotes from - my very sensitive attennae didn't twitch at all when getting the quote. Rob, a thoroughly nice bloke, and was helped by another really helpful and willing colleague with a long ladder when my alarm box proved difficult to change, by now after dark. Also constantly reassured by the phone always being answered promptly and efficiently whenever I contacted the office. After several pretty awful tradespeople used over the last few months, this installation was a pleasure.
AO Posted on 28/11/2018 , work completed 28/11/2018
The trader replied (on 17/07/2019)
We’re so happy to hear that you found our engineers to be polite and efficient, even when posed with a challenging installation! We appreciate you choosing our company and look forward to working with you in the future. Many thanks, the Woodside team.
Can Always Be Relied on
Customer Service
Quality
Value
I and my family have used this company three times. They come on time and do a very good, clean installation. They are very helpful when you deal with them on the phone. Highly recommended.
Customer in Greater London Posted on 28/11/2018 , work completed 19/11/2018
The trader replied (on 17/07/2019)
Thank you for your very kind review! We pride ourselves on our polite and effective customer service line and our engineers always strive to provide an excellent installation experience for our customers. We hope to see you again in the future!
Excellent Service.
Customer Service
Quality
Value
Woodside Security Systems Ltd are competitively priced for a Pyronix Burglar Alarm ['Which' Best Buy product] and our new burglar alarm was installed efficiently and tidily. We were given a clear idea of our options for various different installations during a thorough, careful visit by the company's estimator, Stefano. We felt confident that our views were listened to and a suitable system would be installed. We were given a clear idea of the costs before we agreed to the installation and these were adhered to. The engineer fitting our alarm, David, carried out a careful and neat installation and was polite, friendly and knowledgeable. We feel sure that burglars will think twice about trying to enter our house again, and wish we would have installed an alarm from Woodside Security years ago!
2011-07-23 20:23:04.943 Posted on 22/11/2018 , work completed 22/11/2018
The trader replied (on 17/07/2019)
Thank you for your very detailed review! Our customers' views come first. We’ll always listen to your requirements to provide the best product for you and leave your property tidy after the installation. Many thanks from all the team.
Alarm Installation
Customer Service
Quality
Value
I have no hesitation in recommending, helpful, very knowledgeable, tidy and explained all of the options and costs available. Didn’t rush you or push you to make a snap decision. The alarm was installed and setup in a day and is so easy to use.
Customer in Greater London Posted on 20/11/2018 , work completed 20/11/2018
The trader replied (on 17/07/2019)
What a lovely review! We will always take our time with you to ensure that you make the right decision and choose the product that is the best fit for you. Thank you for taking the time to leave your feedback.
Prompt and professional excellent
Customer Service
Quality
Value
Alarm fitted in a professional manner. Arrived on time, with minimal disruption. Work carried out extremely professionally. Very friendly and helpful service. Everything explained and easy instructions. Very happy with price and work undertaken.
Edda, London Posted on 11/10/2018 , work completed 11/10/2018
The trader replied (on 17/07/2019)
Thank you for the review! I would list our core values, but you’ve done that for me! We love to hear that a customer has experienced all the things that we strive to achieve, as a small family company. Many thanks from Woodside Security Systems.
First Class Job
Customer Service
Quality
Value
We were absolutely delighted by the work carried out on our behalf by Woodside security systems limited. Every aspect of the job, from the initial inspections with their technician Stefano, contacts with the office and right up to the final hand over, were friendly but yet of the highest professional standard. We would not Hesitate to recommend this company.
Michael, Hertfordshire Posted on 04/10/2018 , work completed 04/10/2018
The trader replied (on 17/07/2019)
We always love to hear valued customers’ kind words about our small but formidable company. As a team, we are always striving to maintain our high standards and professionalism. Many, many thanks for your very kind comments.
excellent service from start to finish
Customer Service
Quality
Value
Woodside Alarms have been very friendly and helpful throughout. The service provided was exceptional and up to standard, as the installation was carried out very well. I would highly recommend Woodside Alarms as I am completely satisfied with the service they have provided me with. They are fast, reliable and knowledgeable.
J Aujla Posted on 12/09/2018 , work completed 12/09/2018
The trader replied (on 17/07/2019)
We’re very glad to hear that the service was up to our usual high standard. From customer service to installations, we always aim to be as friendly and professional as possible. Thank you for your very positive review.
Take over and upgrade of security system
Customer Service
Quality
Value
We approached Woodside Security Systems as our previous security provider was dragging their heels over a requested system upgrade. The level of professionalism we received from initial contact through to final upgrade/installation was second to none. It's rare these days to find a company that offers positive advice and support. It made upgrading easy and we now have a system that meets the needs of my disabled husband. He no longer has to worry about 'beating the system countdown' when leaving or entering our home. The incorporation of the Home Control+ App has also totally revolutionised the way we interface with our security system. We can now do everything remotely through the use of our mobile phone - another practical positive. THANK YOU everybody at Woodside. We look forward to working with you in the future!
Janice Posted on 04/09/2018 , work completed 04/09/2018
The trader replied (on 17/07/2019)
Your review is so heart-warming for all of the team. We’re glad to hear that our systems are more accessible to both you and your husband. We look forward to working with you soon! Many thanks from everybody at Woodside Security Systems.
Very helpful
Customer Service
Quality
Value
Very helpful and sorted problem with no fuss.
Michael, London Posted on 10/08/2018 , work completed 10/08/2018
The trader replied (on 17/07/2019)
Thanks for the review Michael!
Excellent service
Customer Service
Quality
Value
Have recently changed to Woodside Security for all service & maintenance on our alarm system. Would highly recommend them, very reliable, knowledgeable and professional all at a very competitive price.
Nikki, Hertfordshire Posted on 03/08/2018 , work completed 03/08/2018
The trader replied (on 17/07/2019)
Your recommendation and kind review help us greatly Nikki! We always strive for professionalism and look forward to working with you in the future. Many thanks from all the Woodside Security team.
Excellence from start to finish
Customer Service
Quality
Value
Our alarm system was installed by Woodside Security when we first took occupation of our premises some 16+ years ago. We have had a maintenance contract with them throughout since then as we find the quality of the engineers' work to be professional, the backroom staff gives excellent customer service. They are competitive in their pricing and the general aftercare has been exemplary. We would highly recommend Woodside Security highly.
Carlene H Posted on 18/07/2018 , work completed 18/07/2018
The trader replied (on 17/07/2019)
Thank you for your detailed review Carlene! It has been our pleasure to help you with your security needs over the years. Thank you so much for your very positive review. We look forward to seeing you in the future.
Maintenance of burglar alarm system
Customer Service
Quality
Value
Woodside took over the maintenance of our domestic burglar system. The company is very friendly and competent. The engineer who came round was very helpful and a pleasure to deal with
Nicholas Dimant Posted on 13/07/2018 , work completed 13/07/2018
The trader replied (on 17/07/2019)
Thank you for your kind words Mr Dimant, we hope your system serves you well and we’re always here to help should any problems arise. Many thanks from Woodside Security Systems.
5 stars
Customer Service
Quality
Value
We have been using Woodside for many years. They care very courteous & professional. The service is first class, they are very quick, on time & tidy. Nothing is too much trouble. All staff are very knowledgeable. Would highly recommend.
Which? Trusted Traders Consumer Posted on 09/07/2018 , work completed 09/07/2018
The trader replied (on 17/07/2019)
Many thanks for your positive review. We are always happy to help and pride ourselves on our prompt and polite customer service. Thank you for taking the time to leave your feedback.
Professional and courteous security company
Customer Service
Quality
Value
We have been using Woodside Security Systems for very many years now, and they installed and maintained our original house alarm back in 2005. More recently they quoted us for upgrading to a modern alarm, and took us through the various options so that we were able to decide what we wanted. The quote was competitive and thorough. The upgrade was professionally carried out (as it was done the first time). Over the years we have always found the office staff and visiting engineers are polite, efficient and knowledgeable. We would highly recommend Woodside.
SamSamaan Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 17/07/2019)
Thanks for the lovely review Mr Samaan! We’ve thoroughly enjoyed working with you and will always provide you with the best experience possible, with professionalism and competitive quotes. We are always here to help with your system and look forward to working with you in the future. Many thanks from the Woodside team.
Prompt & professional
Customer Service
Quality
Value
Installed burglar alarm in new built flat. Found a fault in wiring and installer called in electrician. The fault was remedied and the alarm was installed very professionally. No mess and would highly recommend.
Marion, London Posted on 20/06/2018 , work completed 20/06/2018
The trader replied (on 17/07/2019)
Your review is greatly appreciated Marion! Our team will always try to remedy problems that may arise and will leave your property tidy after every installation. Thanks from all the team.
Great security company
Customer Service
Quality
Value
We used Woodside for an alarm and CCTV recently and were extremely satisfied with the level of service from start to finish. The office were very helpful and knowledgable and the installation was carried out so well. Engineers very polite, clean and professional. Did a great job and would def recommend this company
Sarika Sonia Posted on 15/06/2018 , work completed 15/06/2018
The trader replied (on 17/07/2019)
What a great review, thank you Sarika! We always strive to provide a professional experience, and all our engineers are very courteous. Your recommendation means a great deal to us. Thank you!
Recommended
Customer Service
Quality
Value
Review of alarm system in good functioning order
Gabriella Zene, . Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 17/07/2019)
We’re glad to hear your system works well Gabriella! Thank you for your time.
Prompt & professional
Customer Service
Quality
Value
Pleasant & helpful first contact. Excellent workmen (experienced), on time, efficient, tidy, well mannered, took off boots inside house, a light coloured carpet. Explained clearly.
Monica, London Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 17/07/2019)
Thank you for the review Monica! We’re glad to hear that our engineers are professional and respectful of our customers' property. Many thanks.
Expensive but professional
Customer Service
Quality
Value
Prompt, on time, friendly. Good office staff, nice company.
Which? Trusted Traders Consumer Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 17/07/2019)
Thank you! We’re always very happy to receive kind reviews from valued customers. Thanks from all the Woodside team.
First rate
Customer Service
Quality
Value
Woodside Security Systems installed our house alarm several years ago and they monitor it. We have been very happy with that arrangement so we asked them to quote for the installation of external camera surveillance. They took us through the various options so that we were able to decide what we wanted. The quote was competitive and thorough. The installation went better than we had hoped. Cabling was ingeniously concealed from view and every effort was made to ensure the best overall camera coverage. There was no drama, no mess and no hassle and they went out of their way to check exactly what we wanted as regards cable runs etc. They are a local business and they took great care. They are very decent people. We enjoyed their company and we feel very comfortable that we have entrusted our house security to them.
Nick and Debby Posted on 07/06/2018 , work completed 07/06/2018
The trader replied (on 17/07/2019)
Dear Nick and Debby, we're so happy to hear that your experience with us was so pleasant for you. Thank you for writing this amazing review. We take your security very seriously and are always here to help should you need us. Thanks from all the Woodside team.
Professional and courteous. A pleasure to deal with.
Customer Service
Quality
Value
Woodside SS installed a video entryphone and front door lock release system in our small block of four flats. From from initial contact, through surveying, estimating and installing all of their staff were excellent. The job was neatly done minimising new cable runs in the common areas by using the old cabling for the audio entry system wherever possible. Through no fault of theirs, the new Entryphone equipment had a glitch, which required follow-up visits to rectify. This was all done at with minimum fuss at times convenient to us, not perhaps them. All of us in the building are delighted with the new system.
Simon Edwards Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 17/07/2019)
At Woodside Security Systems we always put the customer first. Wherever possible we try to make sure cables are concealed to maintain the aesthetic of a customer’s home. Thank you for appreciating that sometimes equipment can fail, but we will always endeavour to put it right. We look forward to working with you in the future. Many thanks from us all.
Alarm Installed Quickly - Helpful And Professional
Customer Service
Quality
Value
Moved into a new house and wanted an alarm installed. From the initial phone call to the after sales service I found Woodside to be very helpful and knowledgeable and nothing was too much trouble. I wanted the alarm installed quickly and they managed to fit me in within a few days. I have recommended Woodside to friends and they have been pleased with the service provided.
Nicola Posted on 25/04/2018 , work completed 25/04/2018
The trader replied (on 17/07/2019)
We are so pleased to hear that your installation experience was a positive one. Your recommendation to friends is greatly appreciated and helps our small business to grow. We look forward to working with you in the future. Many thanks.
Update & takeover system
Customer Service
Quality
Value
The reviews all said an exceptional company and we were not disappointed. Every aspect of the work from the initial contact with the company to the final handover was of the highest possible standard. We would definitely recommend his team in the strongest possible terms without the slightest hesitation.
Michael, Hertfordshire Posted on 11/02/2018 , work completed 11/02/2018
The trader replied (on 17/07/2019)
Thanks Michael! We’re glad to hear that our friendly and helpful reviews from other valued customers encouraged you to contact our small firm. We’re also delighted to hear that your installation experience was positive from start to finish. Many thanks from all the Woodside team.
Excellent
Customer Service
Quality
Value
From the initial phone call to the after installation service, Woodside Security Systems have been efficient, reliable and excellent value. If only all organisations were this good. Five stars!
Cindy Fried Posted on 19/01/2018 , work completed 19/01/2018
The trader replied (on 17/07/2019)
Dear Cindy, your review is very much appreciated by all of us here at Woodside Security. We look forward to working with you in the future. Many thanks from all the team.
Thank you for the excellent service!
Customer Service
Quality
Value
We have been using Woodside for many years now and they have always been excellent both regarding the office side for booking appointments and invoicing and the engineers. The engineers are unfailingly polite, efficient and knowledgeable. We would highly recommend Woodside as a shining example of good service. Mr and Mrs L of West Hampstead.
Mrs L of West Hampstead Posted on 18/01/2018 , work completed 18/01/2018
The trader replied (on 17/07/2019)
Thank you for the review Mrs L! We’re never happier then when we hear that a customer is pleased with our engineers and their work. We are so proud of our engineers who reinforce our company's principles of politeness and efficiency in their work. Thank you for your kind words!
Would recommend
Customer Service
Quality
Value
Woodside Security Systems Ltd installed our wireless house alarm. Office staff very friendly & helpful. Engineer also very friendly, professional & extremely tidy. Mr & Mrs Adams
Sue Adams Posted on 24/08/2017 , work completed 24/08/2017
The trader replied (on 17/07/2019)
We’re happy to hear you had a good experience with all of our staff Sue and hope to work with you in the future. Many thanks from Woodside Security.
Professional, courteous and thorough
Customer Service
Quality
Value
Woodside Security Systems Ltd installed and maintains our system. Their installers and office staff give the highest level of service - professional and courteous. Over the near 15 years we have been dealing with them, they have been a pleasure to work with; nothing is too much trouble.
Carlene Henry Posted on 14/08/2017 , work completed 14/08/2017
The trader replied (on 17/07/2019)
We’re so happy that you have found our service to have been of a consistently high standard for over 15 years! Your kind words made the whole of the Woodside team smile. Thank you.
Excellent service and great to talk to friendly professional polite individuals.
Customer Service
Quality
Value
Regular service on the Woodside Alarm system undertaken by two employees who were polite, thorough and professional. Also the office administration employee who arranged the service was efficient, friendly and polite. The company is always approachable, helpful and informative.
Marian Costello Posted on 10/04/2017 , work completed 10/04/2017
The trader replied (on 17/07/2019)
Thanks Marian! A nice review goes a long way and this certainly is a very nice one! At Woodside we always pride ourselves on our professionalism and politeness to all customers and your experience only helps to reinforce that message. We look forward to seeing you in the future. Many thanks.
Happy customer
Customer Service
Quality
Value
They review our alarm system is in good functioning order. Very nice trader and good service
Gabriella Posted on 09/04/2017 , work completed 09/04/2017
The trader replied (on 17/07/2019)
Thank you for the kind words Gabriella! We’re glad all of your systems are in good order. Thank you for your time.
Good quality work
Customer Service
Quality
Value
We had a new alarm system installed in our house and the work was undertaken by two members of their team. The staff were respectful of our home and did a very good job.
Neil Posted on 07/04/2017 , work completed 07/04/2017
The trader replied (on 17/07/2019)
Our engineers will always respect customers’ homes and property, as our top priority is to ensure that the installation is a positive one for all our customers. Many thanks for your kind comments.
Very Reliable and Efficient Local Alarm Company
Customer Service
Quality
Value
Woodside Security are responsible for maintaining our alarm system and arranging the ongoing monitoring of the alarm. Their engineers and office staff are always polite, professional and efficient. They are a local firm that we have used them for many years and have recommended them in the past to friends and other family members.
Which? Trusted Traders Consumer Posted on 01/02/2017 , work completed 01/02/2017
The trader replied (on 17/07/2019)
Thank you for such a positive first review! We always try to be as polite and professional as we can. We’re so grateful for your recommendations which will help to raise the profile of our small firm. Thank you for taking the time to write our first review!