Woodside Security Systems Limited

After getting quotes from various alarm/security companies, i decided to go with Woodside to take out an old alarm and fit a new system. From the start, their customer service from their customer service team was excellent: quick, efficient, helpful, informative. I then had a visit from one of their team to assess the job and provide me with a quotation and today, having chosen to go with them, Rob the engineer came and fitted the alarm and took the old one out. He was excellent - he arrived on time, explained what he was going to do, talked to me about one or two different options, and then got on with the job quietly and efficiently. He explained the system and answered all our questions. Woodside hadn't spotted when they first came out that our smoke alarms are part of the alarm system, and I didn’t know that either, so Rob didn’t have the necessary parts to replace those, but he agreed to come out without further labour charge to fit new smoke alarms. All in all, excellent customer service so far and I’m very happy with what they’ve done. Their prices were very competitive - much cheaper than the big companies (ADT, Banhams) and no more expensive than one or two other smaller independent firms.

The engineers from this family business that fitted my alarm were courteous helpful, responsive and professional and I have found their customer service line to be also helpful and knowledgeable. I would have no hesitation in recommending this company.

This firm fitted the first burglar alarm system in our semi-detached house. The work was carried out in a friendly and highly-efficient way, at the time and for the cost agreed in advance. Their office staff were also very helpful and friendly. This is a long-standing family firm, situated in the area, that is clearly proud of its good reputation and is keen to maintain it. They would certainly be my first choice if I was having similar work done again in this part of north London. Highly recommended.

Excellent service throughout. Obviously experienced and knowledgable which gave me the confidence to pick them over the other 2 companies I got quotes from - my very sensitive attennae didn't twitch at all when getting the quote. Rob, a thoroughly nice bloke, and was helped by another really helpful and willing colleague with a long ladder when my alarm box proved difficult to change, by now after dark. Also constantly reassured by the phone always being answered promptly and efficiently whenever I contacted the office. After several pretty awful tradespeople used over the last few months, this installation was a pleasure.

I and my family have used this company three times. They come on time and do a very good, clean installation. They are very helpful when you deal with them on the phone. Highly recommended.

Woodside Security Systems Ltd are competitively priced for a Pyronix Burglar Alarm ['Which' Best Buy product] and our new burglar alarm was installed efficiently and tidily. We were given a clear idea of our options for various different installations during a thorough, careful visit by the company's estimator, Stefano. We felt confident that our views were listened to and a suitable system would be installed. We were given a clear idea of the costs before we agreed to the installation and these were adhered to. The engineer fitting our alarm, David, carried out a careful and neat installation and was polite, friendly and knowledgeable. We feel sure that burglars will think twice about trying to enter our house again, and wish we would have installed an alarm from Woodside Security years ago!

I have no hesitation in recommending, helpful, very knowledgeable, tidy and explained all of the options and costs available. Didn’t rush you or push you to make a snap decision. The alarm was installed and setup in a day and is so easy to use.

Woodside Alarms have been very friendly and helpful throughout. The service provided was exceptional and up to standard, as the installation was carried out very well. I would highly recommend Woodside Alarms as I am completely satisfied with the service they have provided me with. They are fast, reliable and knowledgeable.

We approached Woodside Security Systems as our previous security provider was dragging their heels over a requested system upgrade. The level of professionalism we received from initial contact through to final upgrade/installation was second to none. It's rare these days to find a company that offers positive advice and support. It made upgrading easy and we now have a system that meets the needs of my disabled husband. He no longer has to worry about 'beating the system countdown' when leaving or entering our home. The incorporation of the Home Control+ App has also totally revolutionised the way we interface with our security system. We can now do everything remotely through the use of our mobile phone - another practical positive. THANK YOU everybody at Woodside. We look forward to working with you in the future!

Our alarm system was installed by Woodside Security when we first took occupation of our premises some 16+ years ago. We have had a maintenance contract with them throughout since then as we find the quality of the engineers' work to be professional, the backroom staff gives excellent customer service. They are competitive in their pricing and the general aftercare has been exemplary. We would highly recommend Woodside Security highly.

Woodside took over the maintenance of our domestic burglar system. The company is very friendly and competent. The engineer who came round was very helpful and a pleasure to deal with

We have been using Woodside Security Systems for very many years now, and they installed and maintained our original house alarm back in 2005. More recently they quoted us for upgrading to a modern alarm, and took us through the various options so that we were able to decide what we wanted. The quote was competitive and thorough. The upgrade was professionally carried out (as it was done the first time). Over the years we have always found the office staff and visiting engineers are polite, efficient and knowledgeable. We would highly recommend Woodside.

We used Woodside for an alarm and CCTV recently and were extremely satisfied with the level of service from start to finish. The office were very helpful and knowledgable and the installation was carried out so well. Engineers very polite, clean and professional. Did a great job and would def recommend this company

Woodside Security Systems installed our house alarm several years ago and they monitor it. We have been very happy with that arrangement so we asked them to quote for the installation of external camera surveillance. They took us through the various options so that we were able to decide what we wanted. The quote was competitive and thorough. The installation went better than we had hoped. Cabling was ingeniously concealed from view and every effort was made to ensure the best overall camera coverage. There was no drama, no mess and no hassle and they went out of their way to check exactly what we wanted as regards cable runs etc. They are a local business and they took great care. They are very decent people. We enjoyed their company and we feel very comfortable that we have entrusted our house security to them.

Woodside SS installed a video entryphone and front door lock release system in our small block of four flats. From from initial contact, through surveying, estimating and installing all of their staff were excellent. The job was neatly done minimising new cable runs in the common areas by using the old cabling for the audio entry system wherever possible. Through no fault of theirs, the new Entryphone equipment had a glitch, which required follow-up visits to rectify. This was all done at with minimum fuss at times convenient to us, not perhaps them. All of us in the building are delighted with the new system.