Endorsed by Which?

Your Energy Your Way CIC

4.9

10 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We specialise in the design and installation of bespoke whole house renewable energy solutions across Surrey, Berkshire, Hampshire, West London and surrounding counties.

We provide objective advice for the best solution for your home by creating the right design for your energy needs - whether it be solar, heat pump, battery storage, or a combination solution.

We pride ourselves on our expertise, quality workmanship and attention to detail in all installations, giving you the peace of mind that you have the best possible technology for your home and circumstance.

We are a Community Interest Company, a social enterprise that uses its profits for the public good. We are proud to have launched a trainee scheme which focuses on training new entrants into the sector, particularly women. By working with us, you are not only helping in investing in the best technologies to save carbon emissions and in the long-term, money, but you are also supporting a training program for a new generation of engineers.

What we do

  • Renewable energy

    • Solar panels
    • Ground source heat pumps
    • Air source heat pumps
    • Battery storage
    • Solar water heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
10 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
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Refreshingly Professional
Customer Service
Quality
Value
We had a Samsung heatpump, homely control, water tank and radiator upgrade installed by YEYW in Nov 23 and it has been quite the revelation. YEYW were professional and friendly from the start helping to explain all the detail and walk us through how it worked and the various options available. We decided to go with the Homely controller. It was so refreshing to have trades people carry out work that I can only describe as faultless, very neat, a piece of plumbing artwork. The office team also took care of all the various applications and paperwork efficiently while guiding us with any actions we needed to take. The whole install minimised the impact on our family's life, planning the work so as to never leave us without hot water, cleaning up at the end of every day. Having had the HP over the winter it has surpassed our expectations, the house/HP now maintains a near constant temperature, what you often hear described as comfort level, but for less than my previous very frugal gas heating schedule. It's a win, win. In conclusion, I would highly recommend YEYW to help you look at your options for greener, cheaper more comfortable heating.
Customer in Surrey Posted on 01/04/2024 , work completed 24/11/2023
The trader replied (on 08/04/2024)
Thank you for your review! It was a pleasure working with you and it's great to hear that the heat pump surpassed your expectations. Best wishes from all the team at YEYW!
Endorsement Reference
Customer Service
Quality
Value
The team were really friendly and helpful throughout. On the first visit they gave us creative options for solar installation which suited our needs. On installation they were efficient and professional, and communicated each stage clearly. They kept us informed on removal of the scaffolding and waste and sent the the paperwork quickly so we could quickly export energy. Would recommend Your Energy Your Way to anyone.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 23/11/2023
Endorsement Reference
Customer Service
Quality
Value
We had solar panels and battery fitted. They visited the property before and gave us a quote, which was very detailed and competitive. We went ahead with the installation, they arrived on time, informed us of what they were going to do each day. They were very knowledgeable about the work and were efficient, clean and tidy in their work. Since the work has been completed I have had follow up phone calls asking if everything is working ok. Any questions I have have either been resolved immediately or they have taken them away to investigate.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 23/11/2023
Endorsement Reference
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Quality
Value
YEYW consulted and advised us on the best approach for us to achieve a lower carbon, more sustainable and cost efficient way of heating and powering our home. They measured the thermal properties of the house and walked us through the various solutions available providing us with the pros and cons to each solutions. They then installed solar panels together with batteries and an inverter. In addition they also fitted an air source heat pump and new radiators throughout our home. Once the install was complete they ensured that all the systems were linked up and provided us advice and support wherever we needed it.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 23/11/2023
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Value
Leah and the whole team at YEYW are excellent. This was the second time I've contracted them and the results again have been excellent from planning through to execution. They really know what they're talking about, which is important to me.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 23/11/2023
Endorsement Reference
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Quality
Value
Your Energy Your Way were great from start to finish. They made a very thorough job of the original site survey and there was zero sales pressure, so we were able to arrive a a solution that exactly met our needs, which has worked flawlessly since day one. Their installation team did a top notch job, they were so neat and were careful to minimise thier impact on us while the work was underway. I would not hesitate to recommend Tham to anyone.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 23/11/2023
Endorsement Reference
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Value
We had 14 solar panels, an inverter and a battery installed. They did a thorough pre survey and completed the works in the stipulated timeframe. I always felt that a professional job was being done. The on-site team were friendly and efficient. The system is working well and I'm a happy customer and have recommended to friends.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 23/11/2023
Endorsement Reference
Customer Service
Quality
Value
Yourenergyyourway first surveyed the property to assess the suitability of installing a heat pump and/or solar panels. After a technical review it was decided that installing a heat pump would be beneficial but in my situation I would not make good use of solar panels. Yourenergyyourway then helped me to complete the request for the Boiler Upgrade Scheme grant which was successful. The work was then planned to my convenience. I was supplied with the necessary electrical requirements so that the electrician who was rewiring the house could provide them in advance. The team of 3 arrived as expected and worked diligently in removing the existing gas boiler, hot water tank, gas fire and related accessories. Over the next 3 weeks the heat pump, new hot water tank and all associated pipework and controls were installed. The design calculations showed that I could use my existing radiators so these were cleaned prior to the filling and commissioning of the system. The system was then started up and I was shown how to use the controls. The heat pump has been operating successfully ever since. The house and the loft space were left tidy and clean once the works were complete.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 23/11/2023
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Quality
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Solar panel installation with battery storage and replacement power breaker box. By far the best group of workers I've ever had working on my property. Polite, extremely knowledgeable, friendly and very professional from first contact to final hand over.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 23/11/2023
Endorsement Reference
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Quality
Value
I found this supplier to be honest, efficient and easy to contact. They supplied solar panels through an associated firm who did the installation to a high standard. They were not the cheapest quote I obtained but certainly the best to deal with.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 23/11/2023