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Trusted Traders

Your Plumbing

Logo on white
Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb which uploaded logo

5.0

51 Reviews

About

Your Plumbing is a Northumberland based plumbing and heating company, serving customers in Northumberland, Newcastle and County Durham.
We specialise in servicing and installation of central heating boilers and bathroom fitting.
We are accredited installer of both Vaillant and Worcester Bosch boilers and heating controls offering up to 10 years parts and labour warranty.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
  • Bathroom fitters

    • Wet rooms
    • Bathroom refurbishment
  • More Services

    • boiler installation
    • repair
    • gas certificates
    • powerflush

Customer reviews

Reviews summary

5.0
51 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Your Plumbing
Customer Service
Quality
Value
What can I say about Michael? He's been servicing our combi every year for a while now. He's always been very knowledgeable and takes the time to explain everything, what he's doing and why. He gives great advice and shops around for the best parts so you're not paying over the odds, and his work is always top notch. Very trusted and highly recommended.
W. Reed 23/03/2018
Job, well done
Customer Service
Quality
Value
Michael takes your problem to heart and will get you the best solution. When it comes to plumbing there can be several alternatives. He will not give you the cheapest or the most expensive or jump to the quickest, but explain the alternatives and give the right solution for you. Valuable, when ignorance is bliss. A conscientious young man.
Michael Rollings28/01/2018
Installation of a replacement boiler
Customer Service
Quality
Value
Prior to the fitting, we got quotes from three heating engineers. Michael was very knowledgeable and was able to give good advice as to the best options. His quote was detailed and thorough, giving prices for the different boilers we had discussed. The work took place over a couple of days, he always left the place tidy at the end of each day. He also took the time to ensure the work was done to the best of his ability, even polishing the pipes below the boiler (these would be hidden once the job was completed). Overall I am very pleased we used Your Plumbing to change our boiler and feel certain he will continue to look after us into the future.
Patton17/12/2017
New Combi Boiler installed after my 25-year old BaxI Burmuda died
Customer Service
Quality
Value
I took four quotes as suggested by a plumber. I chose Your Plumbing. He gave me the choice of boilers, thermostats, radiator valves along with the cost of each, allowing me to up or down grade. There were no hidden charges as on other quotes. He explained what was needed to upgrade my old system and did this well. I have no hesitation in recommending Your Plumbing to anyone; my home was left clean and warm. Michael was transparent and helpful. When all was done he returned and took the time to explain to me how to set up the new programmable thermostat
Janice26/11/2017
Professional, polite, timely job
Customer Service
Quality
Value
Impressive professional efficient service. Ability to fit work in at short notice to achieve my time affected other works. Highly recommended!
Brian, Tyne and Wear16/06/2017
The trader replied (on 08/08/2017)
Thank you for your great review, we are delighted to hear that you find our customer service 5star! We strive to improve our service to all our customers and welcome your feedback. I will be in touch soon to see how we could improve upon our service. Many thanks Michael
Informative and helpful
Customer Service
Quality
Value
A great service. Michael takes time to explain what he is doing and why it is needed. He provides different options where possible.
Coulthard25/05/2017
Quick and professional response
Customer Service
Quality
Value
Arranged to inspect the problem toilet cistern and fixed it in a matter of minutes on his first visit! Grant Robinson
Grant Robinson10/05/2017
Excellent
Customer Service
Quality
Value
Excellent in all respects. Pleasure to have him working in the house.
Patrick, Northumberland09/05/2017
Extremely neat and tidy
Customer Service
Quality
Value
"Your Plumbing" converted our heating and water system from a back boiler with hot water tank to a pressurised Combi Boiler. The conversion necessitated the relocation of the boiler and demanded a rerouting of pipe work. We were given a thorough explanation of the work to be done and during the installation if there were options/snags we were informed and consulted. On completion we were amazed by the neatness of the pipework and greatly appreciated the effort that had been made to accommodate our particular wishes. Furthermore we were extremely impressed by the rigorous cleaning (de-gunging) of our original pipes. This took hours with sampling at regular intervals. We have decided that whatever our plumbing needs in the future we will stick with "Your Plumbing."
David Atkinson03/04/2017
Excellent, prompt and professional
Customer Service
Quality
Value
Prompt, professional, knew what the job was about and nice personality. Would definitely use again.
John, Tyne and Wear02/03/2017