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Your Plumbing

5.0

85 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Your Plumbing is a Northumberland based plumbing and heating company, serving customers in Northumberland, Newcastle and County Durham.
We have a clear focus on customer service and delivering a high end quality installation and service.
We specialise in the servicing, installation and design of gas central heating boilers, Air Source Heat Pumps (ASHP), low temperature heating systems and Underfloor Heating.
We are a Vaillant Top Tier MasterTEC accredited installer, Mixergy approved installation partner and certified HEAT GEEK.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Power flushing
    • Underfloor heating
    • Immersion Heaters
    • Gas cooker installation
  • Heating contractors

  • More Services

    • central heating design
    • gas certificates
    • lpg

Customer reviews

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5.0
85 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Thoroughly professional
Customer Service
Quality
Value
Michael has serviced our Worcester Bosch combi boiler for several years. More recently, he dealt with a leak from it. We have always found him thorough and reliable. It is clear from his explanations that he is very well informed about the evolving technology, and he is pleasant and professional. Not in a position to give an informed opinion about “value”, I have absolute confidence in Michael’s competence and integrity.
Graham in Northumberland Posted on 10/03/2022 , work completed 10/11/2021
Excellent work and very efficient
Customer Service
Quality
Value
Excellent service from Michael @ Your Plumbing. From initial survey and quotation it was apparent that he is looking out for the customer. Each suggestion based on provided best short and long term value to the consumer. Installation was superb with the time taken to take real pride in the work rather than just throwing it on the wall. Clear and concise handover running through the controls and the vSmart product. Very comforting to know he is a phone call away for any issues and the 10 year warranty gives peace of mind. Would recommended and will continue to use for any plumbing requirements in the future.
Customer in Northumberland Posted on 12/08/2021 , work completed 12/08/2021
Annual boiler service
Customer Service
Quality
Value
Michael is our regular plumber and attended to the Vaillant annual boiler service. As always he carried out everything methodically with complete attention to detail to ensure that the servicing was undertaken fully in accordance with Vaillant's procedures. Work included:- - Full strip and clean of primary heat exchanger - changing of water pressure sensor (under warranty) - Primary heat cell G10 seal changed. - change of Condensate+ cartridge. - He also checked out our unvented hot water cylinder where the cylinder expansion vessels needed draining and recharging. Michael is very professional and always leaves the workplace clean and tidy and me the customer satisfied that he has carried out everything very competently.
Customer in Northumberland Posted on 05/01/2021 , work completed 15/12/2020
Replacement boiler
Customer Service
Quality
Value
Michael replaced my 15 year old boiler flushed the system and checked that the system was in good order. Michael is very knowledgeable and explained the process and technicalities in a way I could understand It took some time to get the job booked in after intial assessment but covid had created a backlog . His costs were also very reasonable and he gave me clear itemised quotes Michael was punctual.hardworking and was very tidy I felt very concomfortable talking to him. He runs an honest and trustworthy business. He will be returning next year to tackle phase 2 updating radiators . I highly recommend his work.
Customer in Northumberland Posted on 18/12/2020 , work completed 17/12/2020
Excellent work and all round great guy
Customer Service
Quality
Value
Michael fitted a new boiler for us this week. He has upgraded our old boiler which a more efficient one with a very fancy control panel which we love. The first thing I must say about Michael is he is very neat and tidy and respectful whilst working in your home (so many trades people aren't). His work cannot be faulted and the pride he takes in even the smallest detail is commendable. Michael is and will be my go to recommendation for anyone needing an honest, reliable, caring plumber who is outstanding at what they do. Thank you Michael.
Nicole Posted on 11/12/2020 , work completed 10/12/2020
Fantastic quality work, extremely professional, installed quickly and at a very competitive price.
Customer Service
Quality
Value
100% would enthusiastically recommend to everyone and anyone! My boiler died recently and I got a few people in to quote and advise. By a country mile, YourPlumbing were the most efficient, knowledgeable and professional outfit. The quote they provided was comparable to the other two, but the attention to detail and professionalism was head and shoulders above. Michael clearly knows his stuff, is extremely proud of his workmanship and it shows! He was happy to explain everything, always providing a choice allowing me to make informed decisions but also making some recommendations where I wasn't sure. He turned up on time, kept his work area clean and organised, so much so that we were able to carry on normal life around him, which with two kids and a dog is saying something! At one point he even highlighted a part of the job he quoted for, which he had discovered was no longer, and reduced his quote on the basis it wouldn't take him as long. When was the last time you heard of that?! I wouldn't have been any the wiser if he hadn't told me. A boiler install is a big and infrequent investment and I imagine most people are like me in that they know very little about the subject. What you hope is that whoever you get knows what they are doing, charges you a reasonable price and does a good job. YourPlumbing knocked all three of those out of the park and I am happy to recommend especially if it saves anyone else any unnecessary worry.
Customer in Tyne and Wear Posted on 02/12/2020 , work completed 26/11/2020
New boiler
Customer Service
Quality
Value
I would highly recommend Michael (Your Plumbing) for any heating/plumbing work. He installed a new boiler and reviewed our heating system. His estimate was very thorough and comprehensive including two costed alternatives. He is extremely professional and his workmanship is excellent. He always ensures that the customer is kept fully informed and that all work is tailored to their requirements. Michael is both punctual and very personable, and goes out of his way to complete the installation to the customer’s satisfaction. With Michael you feel in safe hands and that he has your best interests at heart.
Customer in Tyne and Wear Posted on 26/11/2020 , work completed 19/11/2020
Prompt and first class service
Customer Service
Quality
Value
This trader arrived on time and was pleasant and began work immediately and when he had finished he gave us some very useful advice. Recommended without hesitation
Robert, Northumberland Posted on 14/07/2020 , work completed 26/06/2020
Plumbing and gas safety services for Landlord
Customer Service
Quality
Value
Having utilised Michael's services at our home address for several years with complete satisfaction I am now employing his services for gas safety checks and plumbing repairs at a residential tenancy which I manage. Michael is always technically proficient, gives detailed feedback to ensure that the most appropriate solution to a problem is achieved at good value. On this occasion he promptly attended to replace an electric shower unit that had failed. The tenant was very pleased with his work as was I.
Customer in Northumberland Posted on 20/06/2020 , work completed 09/06/2020
An absolute star
Customer Service
Quality
Value
This is not the first time I have used Michael as he installed a new boiler for me. He is totally professional and trustworthy, works really hard and without a doubt knows what he is doing. I called him in an emergency as I had a leak in the bathroom which we discovered had just about ruined the floor (I have a flat below me !!!) He had to replace the cistern, the pipework (which was a botched job by a rogue builder I had) and a lot of the flooring. He also replaced my tiled floor. I would not hesitate to recommend Michael. As I live alone it is such a relief knowing I can call on someone who I can trust to do a professional job and is a pleasure to have around.
Customer in Northumberland Posted on 14/05/2020 , work completed 12/05/2020