Endorsed by Which?

Your Plumbing

5.0

88 Reviews

Opening Hours
Today -
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Founded in 2010, Your Plumbing has grown from a reliable provider of plumbing and heating repairs into a leading renewables specialist. Our services now include the design and installation of air source heat pumps, solar PV systems, battery storage, mechanical ventilation with heat recovery (MVHR), and fully integrated heating systems for both residential and light commercial properties.
We’ve continually invested in expanding our expertise in sustainable heating and cooling technologies. As a result, we’re proud to be a certified Heat Geek Elite and an official Heat Geek Installation Partner, recognised for our commitment to intelligent, energy-efficient system design.
We are also a Vaillant Platinum Installer and Vaillant Renewables Partner, trusted to deliver high-performance systems with industry-leading support. Our work is backed by MCS accreditation, ensuring full compliance with quality and performance standards for low-carbon technologies.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Power flushing
    • Underfloor heating
    • Immersion Heaters
    • Gas cooker installation
  • Heating contractors

  • Air conditioning contractors

    • Air Conditioning
    • Air Conditioning Installation
  • Renewable energy

    • Solar panels
    • Air source heat pumps
  • More Services

    • central heating design
    • gas certificates
    • lpg

Customer reviews

Why you can trust these reviews

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5.0
88 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Professional, polite, timely job
Customer Service
Quality
Value
Impressive professional efficient service. Ability to fit work in at short notice to achieve my time affected other works. Highly recommended!
Brian, Tyne and Wear Posted on 16/06/2017 , work completed 16/06/2017
The trader replied (on 08/08/2017)
Thank you for your great review, we are delighted to hear that you find our customer service 5star! We strive to improve our service to all our customers and welcome your feedback. I will be in touch soon to see how we could improve upon our service. Many thanks Michael
Very good.
Customer Service
Quality
Value
Very good.
George, Northumberland Posted on 20/11/2019 , work completed 20/11/2019
Excellent prompt service
Customer Service
Quality
Value
Michael booked via text reply - sorted job. I have used him now 3 times and pleased with prompt, polite service.
Elspeth, Northumberland Posted on 01/05/2015 , work completed 01/05/2015
very professional
Customer Service
Quality
Value
Michael carefully listened and explained all the options available with regard to our heating system. His quotation was competitive and detailed with an itemised breakdown of the proposals. He replaced our boiler quickly and efficiently and was able to reorganise his bookings to fit us in at short notice. We have had an excellent service from your plumbing and I would have no hesitation in recommending
Simon, Tyne and Wear Posted on 17/12/2015 , work completed 17/12/2015
New boiler installed
Customer Service
Quality
Value
Just had a Valliant combi boiler installed. Michael was very accommodating in coming around at short notice when our old boiler stopped working. He was very helpful with his advice and knowledge. Installation was completed painlessly and on time. Michael and his apprentice David were very pleasant to deal with, punctual and performed tasks efficiently, with no mess and little disruption. I am very happy with the work performed and would not hesitate to recommend Your Plumbing to anyone looking for similar services.
Mick_C Posted on 09/11/2016 , work completed 09/11/2016
Extremely neat and tidy
Customer Service
Quality
Value
"Your Plumbing" converted our heating and water system from a back boiler with hot water tank to a pressurised Combi Boiler. The conversion necessitated the relocation of the boiler and demanded a rerouting of pipe work. We were given a thorough explanation of the work to be done and during the installation if there were options/snags we were informed and consulted. On completion we were amazed by the neatness of the pipework and greatly appreciated the effort that had been made to accommodate our particular wishes. Furthermore we were extremely impressed by the rigorous cleaning (de-gunging) of our original pipes. This took hours with sampling at regular intervals. We have decided that whatever our plumbing needs in the future we will stick with "Your Plumbing."
David Atkinson Posted on 03/04/2017 , work completed 03/04/2017
Very impressed, professional
Customer Service
Quality
Value
I have been very satisfied with the work done. Everything is to a high standard. The service is professional, the trader is punctual and knowledgeable and solved all the problems efficiently. I would definitely recommend them.
Miriam, Tyne and Wear Posted on 15/05/2015 , work completed 15/05/2015
Your Plumbing: Great service and expertise
Customer Service
Quality
Value
When looking to replace our 35 year old central heating boiler, we noticed that not only was Michael an approved Vaillant installer, he was also the only Which? approved installer in our local area. We immediately called him for advice, and how glad we were! He gave us excellent and intelligent advice, with a number of options. Our new boiler has been installed, with a minimum of fuss, given the age of our existing system. His workmanship is exemplary, and dealing with him has been a pleasure. We will definitely be using his services again for future projects in our home. We highly recommend his services!
Site User Posted on 18/09/2015 , work completed 18/09/2015
Very impressed, would use again
Customer Service
Quality
Value
Great value for money. Very efficient and informative. Would definitely call again when needing a plumber.
John, Tyne and Wear Posted on 27/01/2016 , work completed 27/01/2016
Highly recommended
Customer Service
Quality
Value
Michael fitted a new Vaillant boiler in our house and we have been extremely pleased with his work. He is very knowledgeable and explained everything brilliantly without using jargon so it was easy to understand the information. He was very thorough in his work and also very tidy. His quote was very competitive and detailed exactly the work that would be done. We will definitely be calling Michael for any future plumbing work and we have no hesitation in recommending him. Karen
Westburn Posted on 20/09/2016 , work completed 20/09/2016
Informative and helpful
Customer Service
Quality
Value
A great service. Michael takes time to explain what he is doing and why it is needed. He provides different options where possible.
Coulthard Posted on 25/05/2017 , work completed 25/05/2017
Excellent service at a good price
Customer Service
Quality
Value
Michael is efficient, very knowledgeable and has been our 'go to' plumber for over 4 years now. Very happy to recommend Your Plumbing for any domestic works from boiler installations to repairing minor leaks. A first class service!
S Robertson Posted on 02/09/2019 , work completed 02/08/2019
Repair of leaking boiler
Customer Service
Quality
Value
We noticed a leak from our floor standing combi boiler, which as it was in the upstairs en-suite, and kept losing pressure and causing significant water pooling on floor. We had been recommended Your Plumbing who attended promptly, identified the issue quickly and repaired the part. Michael kept me informed at all times as to what the issues was and also was able to explain how best to maintain the boiler moving forward. Very reasonable cost. Would highly recommend him.
Customer in Northumberland Posted on 16/04/2020 , work completed 13/04/2020
Brilliant job
Customer Service
Quality
Value
I would recommend your plumbing every time.
Maureen, Northumberland Posted on 31/08/2018 , work completed 31/08/2018
Professional service, prompt and thorough service, reasonable cost
Customer Service
Quality
Value
Our boiler stopped working, left with no heating and hot water. Your Plumbing attended promptly to rectify the situation. Identified issue quickly and replaced circulation pump. Michael kept me informed at all times as to what was required, also carried out other works which were required. Boiler back up and running in no time. Very reasonable cost. Would highly recommend him.
Andrew - Customer in Northumberland Posted on 15/10/2019 , work completed 04/10/2019
New boiler
Customer Service
Quality
Value
I would highly recommend Michael (Your Plumbing) for any heating/plumbing work. He installed a new boiler and reviewed our heating system. His estimate was very thorough and comprehensive including two costed alternatives. He is extremely professional and his workmanship is excellent. He always ensures that the customer is kept fully informed and that all work is tailored to their requirements. Michael is both punctual and very personable, and goes out of his way to complete the installation to the customer’s satisfaction. With Michael you feel in safe hands and that he has your best interests at heart.
Customer in Tyne and Wear Posted on 26/11/2020 , work completed 19/11/2020
Excellent work and very efficient
Customer Service
Quality
Value
Excellent service from Michael @ Your Plumbing. From initial survey and quotation it was apparent that he is looking out for the customer. Each suggestion based on provided best short and long term value to the consumer. Installation was superb with the time taken to take real pride in the work rather than just throwing it on the wall. Clear and concise handover running through the controls and the vSmart product. Very comforting to know he is a phone call away for any issues and the 10 year warranty gives peace of mind. Would recommended and will continue to use for any plumbing requirements in the future.
Customer in Northumberland Posted on 12/08/2021 , work completed 12/08/2021
Thoroughly professional
Customer Service
Quality
Value
Michael has serviced our Worcester Bosch combi boiler for several years. More recently, he dealt with a leak from it. We have always found him thorough and reliable. It is clear from his explanations that he is very well informed about the evolving technology, and he is pleasant and professional. Not in a position to give an informed opinion about “value”, I have absolute confidence in Michael’s competence and integrity.
Graham in Northumberland Posted on 10/03/2022 , work completed 10/11/2021
Installation of Vaillant boiler
Customer Service
Quality
Value
I have used Michael/Your Plumbing on several occasions (cloakroom refit, boiler installation, removal and replacement of radiators during decoration and burst pipe repairs). He is knowledgeable and very thorough in evaluating, explaining and completing his work effectively and tidily leaving me confident in the quality of the work and very pleased with the value for money. I would have no hesitation in calling on his services in the future or in recommending his company to others.
JohnRook Posted on 24/05/2016 , work completed 24/05/2016
My review
Customer Service
Quality
Value
Very efficient, friendly and informative with regards to all the work he did for us. Happy to do an extra job after we'd initially requested a tap replacement and also did a little bit of improvement work on some of the existing plumbing. Very good value and would definitely recommend!
jackcallender93 Posted on 01/04/2016 , work completed 01/04/2016
My Review
Customer Service
Quality
Value
Quick reply and job done same day. Good communication by a man who knows his job. Would certainly recommend him
John, Northumberland Posted on 12/04/2016 , work completed 12/04/2016
Excellent Gas Engineer
Customer Service
Quality
Value
Michael was very professional, explaining everything in detail to reassure me and completed the work in good time. I was delighted that he cleaned up really well afterwards. I am very happy to recommend Your Plumbing.
Tricia Posted on 18/03/2016 , work completed 18/03/2016
Serious leak - thoroughly dealt with
Customer Service
Quality
Value
Trader arrived promptly and with skill immediately identified the cause of the leak, corrected it and gave detailed advice on how to remedy the extensive decompress caused by the leak. Much appreciated.
Alastair, Northumberland Posted on 25/05/2016 , work completed 25/05/2016
Highly recommend!
Customer Service
Quality
Value
Michael recently installed a new boiler and fitted new radiators one of which was a vertical to replace older ones. I'm really pleased with the end result the radiators look great and I appreciate the effort that went into attaching the vertical one...it wasn't an easy wall! This is the second time I have used your plumbing and would highly recommend the company. Excellent advice and information on everything from the choices of boilers to the scope of the APP to control the heating. Michael provided a detailed, accurate and competitive quote. A professional service, friendly and reliable! Michael even patched up the external brickwork from the old boiler and did an excellent job you would never know there had been a hole there it blended into the original brickwork really well. Excellent communication throughout the fitting taking time to explain everything and flexible when I couldn't get back before 5pm/5.30pm due to work. It's difficult to find a good plumber/tradesperson and would definitely use your plumbing again in the future. Thank you!
Laura Posted on 14/01/2017 , work completed 14/01/2017
New Boiler installed
Customer Service
Quality
Value
Had a new boiler installed whilst away on holiday. We were going to be without heating and water for 2 days so it made sense to have the work done whilst away. Left a key with Michael so he could do the job. Also replaced radiator valves had the system flushed a Magna Clean installed. Came back to a clean and tidy hot house. Also had a new thermostat that you can control from your smart phone, it is excellent. Micheal was very thorough and explained everything in great detail. I would definitely recommend them and would use them again if I need too.
Sharron E, Newcastle Posted on 17/01/2017 , work completed 17/01/2017