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Endorsed by

Which

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Trusted Traders

Your Plumbing

Logo on white
Opening Hours
Today -
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb which uploaded logo

5.0

70 Reviews

About

Your Plumbing is a Northumberland based plumbing and heating company, serving customers in Northumberland, Newcastle and County Durham.
We specialise in servicing and installation of central heating boilers and bathroom fitting.
We are accredited installer for both Vaillant and Worcester Bosch boilers and heating controls offering up to 10 years parts and labour warranty.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Power flushing
    • Underfloor heating
    • Immersion Heaters
    • Gas cooker installation
    • Gas fire repair and servicing
  • Bathroom fitters

    • Wet rooms
    • Bathroom refurbishment
    • Electric Showers
    • Accessible bathrooms and showers
  • Heating contractors

  • More Services

    • boiler installation
    • repair
    • gas certificates
    • lpg

Customer reviews

5.0
70 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Professional service, prompt and thorough service, reasonable cost
Customer Service
Quality
Value
Our boiler stopped working, left with no heating and hot water. Your Plumbing attended promptly to rectify the situation. Identified issue quickly and replaced circulation pump. Michael kept me informed at all times as to what was required, also carried out other works which were required. Boiler back up and running in no time. Very reasonable cost. Would highly recommend him.
Andrew - Customer in Northumberland15/10/2019
Would recommend 100%
Customer Service
Quality
Value
Serviced our faulty boiler recently. Very open and honest assessment and took me through all the work done (not that I particularly followed it, but that goes a long way to making me trust the work!). Friendly approach and discussed the potential issues and solutions. The most important thing for me with any tradesman, is that I trust the information given and the professionalism of the work undertaken and Your Plumbing did not disappoint. I wouldn’t hesitate to recommend Your Plumbing to others and will definitely be using their services again in the future.
Customer in Northumberland07/10/2019
Excellent service as always
Customer Service
Quality
Value
Michael came to service our boiler (which he fitted 4 years ago), and carried out the work with his usual care and efficiency. While at my house he also fixed a toilet cistern overflow, which I'd attempted to fix myself, without success. It took him about 5 minutes -and he didn't charge for it! His prices are always extremely reasonable anyway, but he's always very helpful.
Customer in Northumberland12/09/2019
Excellent service at a good price
Customer Service
Quality
Value
Michael is efficient, very knowledgeable and has been our 'go to' plumber for over 4 years now. Very happy to recommend Your Plumbing for any domestic works from boiler installations to repairing minor leaks. A first class service!
S Robertson02/09/2019
Boiler Service
Customer Service
Quality
Value
Michael did a very thorough job and proved himself to be very knowledgeable and professional in his approach. I would not hesitate in using him again. A job well done. Thanks.
Customer in Northumberland12/06/2019
Excellent
Customer Service
Quality
Value
I employed this plumber a second time because I was impressed by my first experience. Excellent in every way.
Anne, Tyne and Wear19/04/2019
Best Plumber
Customer Service
Quality
Value
Your Plumbing fitted a new Vaillant boiler for me Because I live in the roof void on the fourth floor of flats this was not the easiest of jobs especially fitting the new Flue as a cherry picker was required among other things. Michael was a pleasure to have in the flat and he explained everything he was doing and why (I learned a great deal about pipes/plumbing), he was hard working and thoroughly professional and I would not hesitate to recommend him. He quoted for this job and stuck to that which I was very impressed with as placing the new flue was really difficult.
Customer in Northumberland14/03/2019
Fantastic Service
Customer Service
Quality
Value
Michael has done a complete job on my 5 story house which includes underfloor heating to 2 floors, gas fired heating to rest of floors and has completed 5 bathrooms and 2 cloak room toilets. He is a genuine guy that gives a professional service.
Customer in Tyne and Wear30/01/2019
Full central heating fitted from scratch
Customer Service
Quality
Value
I recommend Michael. He quoted us for full installation and was competitive in price. Once he started work he has done a great job. We have an old property and he was very particular to complete job with as few pipes as possible on show, working to drop within our cavity walls etc. He kept us informed all the way as he met snags and discussed ways of solving all. The job took longer than anticipated but kept to estimate. Excellent, clean and neat worker who tidies as he goes. Very friendly a guy too. He was also very tolerant of our large dog who wanted to wash him every chance he got. We are very appreciative of everything and will definitely use again.
Customer in Northumberland26/01/2019
Very reliable and sound workmanship
Customer Service
Quality
Value
Just had the second service on my Vaillant boiler, which was initially installed by Michael. He was there to service it within a day of phoning him. Would thoroughly recommend him. Alan
Customer in Tyne and Wear07/01/2019
Excellent service.
Customer Service
Quality
Value
Michael came out the same day I contacted him. He was very professional, explained what the problem was and how it could be fixed. Work was completed quickly and everything seems to be working well. I will definitely be using this service again and would highly reccomend.
Tina M G10/09/2018
Great work again and again
Customer Service
Quality
Value
Michael has done several jobs for me over the years and is consistently conscientious, helpful, diligent and an all round nice guy. He will do whatever he can to ensure the work is completed quickly and smoothly. I can't recommend him enough!
Stringy Carol 07/09/2018
Very professional and quick to visit
Customer Service
Quality
Value
Rang at 10am, Michael came at 1pm the same day. Thoroughly checked out our boiler and explained carefully what the problem was. Problem fixed quickly and hasn’t recurred. Very professional, very personable and very quick to respond - will certainly be using him again.
John Charleton06/09/2018
Brilliant job
Customer Service
Quality
Value
I would recommend your plumbing every time.
Maureen, Northumberland31/08/2018
Excellent job
Customer Service
Quality
Value
Came out straight away and got the problem sorted.
Alan, Northumberland02/08/2018
Quick and professional
Customer Service
Quality
Value
Came out the day after I called and fixed the problem in half an hour.
Alan, Northumberland27/06/2018
My review
Customer Service
Quality
Value
Excellent service.
Which? Trusted Traders Consumer23/05/2018
Reliable and efficient
Customer Service
Quality
Value
I was completely satisfied with the work Mr Davies carried out fitting my new shower that I had him back to fix the fault in my downstairs toilet, steady and thorough - I will always have him back for plumbing jobs.
Sylvia, Tyne and Wear22/05/2018
Great boiler installation
Customer Service
Quality
Value
Very knowledgeable, professional and conscientious. Provides a quality service with such enthusiasm for his professional work.
Which? Trusted Traders Consumer26/04/2018
Your Plumbing
Customer Service
Quality
Value
What can I say about Michael? He's been servicing our combi every year for a while now. He's always been very knowledgeable and takes the time to explain everything, what he's doing and why. He gives great advice and shops around for the best parts so you're not paying over the odds, and his work is always top notch. Very trusted and highly recommended.
W. Reed 23/03/2018
Job, well done
Customer Service
Quality
Value
Michael takes your problem to heart and will get you the best solution. When it comes to plumbing there can be several alternatives. He will not give you the cheapest or the most expensive or jump to the quickest, but explain the alternatives and give the right solution for you. Valuable, when ignorance is bliss. A conscientious young man.
Michael Rollings28/01/2018
Installation of a replacement boiler
Customer Service
Quality
Value
Prior to the fitting, we got quotes from three heating engineers. Michael was very knowledgeable and was able to give good advice as to the best options. His quote was detailed and thorough, giving prices for the different boilers we had discussed. The work took place over a couple of days, he always left the place tidy at the end of each day. He also took the time to ensure the work was done to the best of his ability, even polishing the pipes below the boiler (these would be hidden once the job was completed). Overall I am very pleased we used Your Plumbing to change our boiler and feel certain he will continue to look after us into the future.
Patton17/12/2017
New Combi Boiler installed after my 25-year old BaxI Burmuda died
Customer Service
Quality
Value
I took four quotes as suggested by a plumber. I chose Your Plumbing. He gave me the choice of boilers, thermostats, radiator valves along with the cost of each, allowing me to up or down grade. There were no hidden charges as on other quotes. He explained what was needed to upgrade my old system and did this well. I have no hesitation in recommending Your Plumbing to anyone; my home was left clean and warm. Michael was transparent and helpful. When all was done he returned and took the time to explain to me how to set up the new programmable thermostat
Janice26/11/2017
Professional, polite, timely job
Customer Service
Quality
Value
Impressive professional efficient service. Ability to fit work in at short notice to achieve my time affected other works. Highly recommended!
Brian, Tyne and Wear16/06/2017
The trader replied (on 08/08/2017)
Thank you for your great review, we are delighted to hear that you find our customer service 5star! We strive to improve our service to all our customers and welcome your feedback. I will be in touch soon to see how we could improve upon our service. Many thanks Michael
Informative and helpful
Customer Service
Quality
Value
A great service. Michael takes time to explain what he is doing and why it is needed. He provides different options where possible.
Coulthard25/05/2017
Quick and professional response
Customer Service
Quality
Value
Arranged to inspect the problem toilet cistern and fixed it in a matter of minutes on his first visit! Grant Robinson
Grant Robinson10/05/2017
Excellent
Customer Service
Quality
Value
Excellent in all respects. Pleasure to have him working in the house.
Patrick, Northumberland09/05/2017
Extremely neat and tidy
Customer Service
Quality
Value
"Your Plumbing" converted our heating and water system from a back boiler with hot water tank to a pressurised Combi Boiler. The conversion necessitated the relocation of the boiler and demanded a rerouting of pipe work. We were given a thorough explanation of the work to be done and during the installation if there were options/snags we were informed and consulted. On completion we were amazed by the neatness of the pipework and greatly appreciated the effort that had been made to accommodate our particular wishes. Furthermore we were extremely impressed by the rigorous cleaning (de-gunging) of our original pipes. This took hours with sampling at regular intervals. We have decided that whatever our plumbing needs in the future we will stick with "Your Plumbing."
David Atkinson03/04/2017
Excellent, prompt and professional
Customer Service
Quality
Value
Prompt, professional, knew what the job was about and nice personality. Would definitely use again.
John, Tyne and Wear02/03/2017
Extremely helpful, prompt and excellent work
Customer Service
Quality
Value
Very personable and efficient, thank you Michael
Paulamru23/02/2017
Excellent quality reliable service
Customer Service
Quality
Value
Both Michael and David arrived for the routine service of our boiler, would highly recommend both friendly and helpful. Michael and David installed our new boiler last year the respect and care they showed for our home was amazing. Michael's detailed information at the time of the quote up to the point of installation was excellent because of this we knew what to expect. The quality of the work is outstanding would highly recommend. Michael and David returned for the service at agreed appointment time and showed again the same quality of service.
Lynsay21/02/2017
Great service
Customer Service
Quality
Value
Michael has always been prompt and efficient for all our boiler repair and service needs.
lewisc0713/02/2017
New Boiler installed
Customer Service
Quality
Value
Had a new boiler installed whilst away on holiday. We were going to be without heating and water for 2 days so it made sense to have the work done whilst away. Left a key with Michael so he could do the job. Also replaced radiator valves had the system flushed a Magna Clean installed. Came back to a clean and tidy hot house. Also had a new thermostat that you can control from your smart phone, it is excellent. Micheal was very thorough and explained everything in great detail. I would definitely recommend them and would use them again if I need too.
Sharron E, Newcastle17/01/2017
Highly Recommend
Customer Service
Quality
Value
Michael and David were very professional in their work explaining everything as they went .They were friendly and polite and left no mess . I would definitely use them again and have no hesitation recommending them . Claire
claireh14/01/2017
Highly recommend!
Customer Service
Quality
Value
Michael recently installed a new boiler and fitted new radiators one of which was a vertical to replace older ones. I'm really pleased with the end result the radiators look great and I appreciate the effort that went into attaching the vertical one...it wasn't an easy wall! This is the second time I have used your plumbing and would highly recommend the company. Excellent advice and information on everything from the choices of boilers to the scope of the APP to control the heating. Michael provided a detailed, accurate and competitive quote. A professional service, friendly and reliable! Michael even patched up the external brickwork from the old boiler and did an excellent job you would never know there had been a hole there it blended into the original brickwork really well. Excellent communication throughout the fitting taking time to explain everything and flexible when I couldn't get back before 5pm/5.30pm due to work. It's difficult to find a good plumber/tradesperson and would definitely use your plumbing again in the future. Thank you!
Laura14/01/2017
Brilliant service
Customer Service
Quality
Value
Was prompt, very friendly. Michael explained everything he was doing. Very professional. Job really well done.
Hazel, Northumberland30/12/2016
New boiler installed
Customer Service
Quality
Value
Just had a Valliant combi boiler installed. Michael was very accommodating in coming around at short notice when our old boiler stopped working. He was very helpful with his advice and knowledge. Installation was completed painlessly and on time. Michael and his apprentice David were very pleasant to deal with, punctual and performed tasks efficiently, with no mess and little disruption. I am very happy with the work performed and would not hesitate to recommend Your Plumbing to anyone looking for similar services.
Mick_C09/11/2016
Highly recommended
Customer Service
Quality
Value
Michael completed a boiler service and some small general plumbing work for us . He detailed the further work that was required in a way that I could understand and a plan was put in place for completion of the work at a further visit. At all times he and his team were professional friendly and efficient. We have no hesitation in giving a five star review for Your Plumbing and the work carried out. Thank you Michael
Judith and Neil C13/10/2016
Great work, as usual!
Customer Service
Quality
Value
Michael has just carried out the annual service to our Vaillant boiler which he installed a year ago. I was happy to tell him that our annual gas bill as a result of this is around 25% of what it was for the same period last year! It goes without saying that I am absolutely delighted, and I trust Michael implicitly in everything he does. He is presently installing a new bathroom and kitchen at my daughter's house, and his skill and expertise are very apparent!
David & Jennie04/10/2016
Excellent and efficient service
Customer Service
Quality
Value
I used this company for the first time to carry out a repair to my shower. From the first telephone call, the service received was exemplary with the work being carried out in a very professional manner. I would not hesitate to recommend Michael and will certainly be using his company again when the situation arises.
Andrew W21/09/2016
Highly recommended
Customer Service
Quality
Value
Michael fitted a new Vaillant boiler in our house and we have been extremely pleased with his work. He is very knowledgeable and explained everything brilliantly without using jargon so it was easy to understand the information. He was very thorough in his work and also very tidy. His quote was very competitive and detailed exactly the work that would be done. We will definitely be calling Michael for any future plumbing work and we have no hesitation in recommending him. Karen
Westburn20/09/2016
Courteous, professional and efficient
Customer Service
Quality
Value
Having located Michael through your 'Trusted Traders Service'. We had no hesitation recommending him. Out leaking toilet cistern was a minor problem, but we would certainly trust him with a more major plumbing need.
Mary, Northumberland15/09/2016
Great bathroom refurbishment
Customer Service
Quality
Value
Break-up and removal of old bath with new thermostatic taps, fitting of new bath, fitting and connecting of washbasin and new concealed toilet cistern. Michael was friendly and competent, careful to ensure the jobs were done how we wanted them, willing to work around my desire to do some of the jobs myself, happy to give advice on fitting of new toilet pan and tiling as we went along. We are very happy to recommend Your Plumbing without reservation.
2011-05-05 18:25:34.6627/08/2016
shower rail replacement
Customer Service
Quality
Value
Replaced two shower rails, delighted with result and can highly recommend.
Marguerite Marshall24/06/2016
Boiler man to the rescue!
Customer Service
Quality
Value
Michael was extremely professional and effective. After the disappointment of finding the boiler in my new house wasn't working, he came out and fixed it on the same day I rang him. Can't recommend him highly enough.
Isobel27/05/2016
Serious leak - thoroughly dealt with
Customer Service
Quality
Value
Trader arrived promptly and with skill immediately identified the cause of the leak, corrected it and gave detailed advice on how to remedy the extensive decompress caused by the leak. Much appreciated.
Alastair, Northumberland25/05/2016
Installation of Vaillant boiler
Customer Service
Quality
Value
I have used Michael/Your Plumbing on several occasions (cloakroom refit, boiler installation, removal and replacement of radiators during decoration and burst pipe repairs). He is knowledgeable and very thorough in evaluating, explaining and completing his work effectively and tidily leaving me confident in the quality of the work and very pleased with the value for money. I would have no hesitation in calling on his services in the future or in recommending his company to others.
JohnRook24/05/2016
Your Plumbing - amazing service, quick, reliable
Customer Service
Quality
Value
Had a combi boiler leak, Michael asked a lot of detailed questions on the phone and came out as soon as he could (later that day I think). He spent a long time diagnosing the problem, made it safe and returned when the part was in. As I was popping in from time to time, he was explaining what each part did (at exactly my level of understanding!), where problems sometimes occur and had asked to see the previous boiler service history. My impression was that he'd done above and beyond the job - he commented that the system was so clean there were no micro-particles in the water, and provided advice on how to keep it clean with future DIY. Clearly, he knows his stuff and cares about the equipment and providing a good service. Both Michael and his colleague were polite, courteous, did what they said they were going to do, were on time. Absolutely everything you would want from a plumber and they have the highest possible recommendation from me.
Melsand05/05/2016
My Review
Customer Service
Quality
Value
Quick reply and job done same day. Good communication by a man who knows his job. Would certainly recommend him
John, Northumberland12/04/2016
My review
Customer Service
Quality
Value
Very efficient, friendly and informative with regards to all the work he did for us. Happy to do an extra job after we'd initially requested a tap replacement and also did a little bit of improvement work on some of the existing plumbing. Very good value and would definitely recommend!
jackcallender9301/04/2016
Highly Recommended
Customer Service
Quality
Value
Michael was very professional, helpful ,efficient and friendly. He sorted my leaking radiator very quickly and offered good advice. Would definitely recommend him to all my friends and family :)
Jane kay24/03/2016
Yet another excellent job
Customer Service
Quality
Value
Many thanks Michael/Your Plumbing for yet another prompt & effective repair & service of our boiler. All is now sorted.
Martyn J22/03/2016
Excellent Gas Engineer
Customer Service
Quality
Value
Michael was very professional, explaining everything in detail to reassure me and completed the work in good time. I was delighted that he cleaned up really well afterwards. I am very happy to recommend Your Plumbing.
Tricia18/03/2016
Very impressed, would use again
Customer Service
Quality
Value
Great value for money. Very efficient and informative. Would definitely call again when needing a plumber.
John, Tyne and Wear27/01/2016
valiant boiler installing/plumbing
Customer Service
Quality
Value
This is the best service i have ever had from a company, I have used Michael a couple of times now and his service is next to none, if you want fantastic service look no further!
Chrisgoldwater22/01/2016
Thoroughly recommended
Customer Service
Quality
Value
I can thoroughly recommend Michael Dawes, plumber service was prompt, pleasant and efficient. I have already told friends and family about his firm & Your Plumbing.
Valarie, Northumberland01/01/2016
Excellent service
Customer Service
Quality
Value
Friendly, helpful, professional and efficient service at a reasonable cost. Can't fault them!
Which? Trusted Traders Consumer19/12/2015
very professional
Customer Service
Quality
Value
Michael carefully listened and explained all the options available with regard to our heating system. His quotation was competitive and detailed with an itemised breakdown of the proposals. He replaced our boiler quickly and efficiently and was able to reorganise his bookings to fit us in at short notice. We have had an excellent service from your plumbing and I would have no hesitation in recommending
Simon, Tyne and Wear17/12/2015
Professional and friendly
Customer Service
Quality
Value
We have complete trust in his skills and advice - and all completed efficiently and with a friendly manner.
Jane, North Yorkshire24/10/2015
Your Plumbing: Great service and expertise
Customer Service
Quality
Value
When looking to replace our 35 year old central heating boiler, we noticed that not only was Michael an approved Vaillant installer, he was also the only Which? approved installer in our local area. We immediately called him for advice, and how glad we were! He gave us excellent and intelligent advice, with a number of options. Our new boiler has been installed, with a minimum of fuss, given the age of our existing system. His workmanship is exemplary, and dealing with him has been a pleasure. We will definitely be using his services again for future projects in our home. We highly recommend his services!
Site User18/09/2015
Highly recommend
Customer Service
Quality
Value
Excellent job, serviced my boiler (Baxi) thoroughly. Good communication 100% reliable and reasonably priced. Will highly recommend to others.
Marguerite, Northumberland14/07/2015
My Review
Customer Service
Quality
Value
Excellent job
Walton, Northumberland22/06/2015
Best tradesman ever
Customer Service
Quality
Value
Michael was absolutely brilliant, arrived exactly when he said he would, diagnosed the problem in no time at all, and put things right at a very reasonable cost. Most impressed and highly recommend him.
Melvyn, Northumberland19/06/2015
Very impressed, professional
Customer Service
Quality
Value
I have been very satisfied with the work done. Everything is to a high standard. The service is professional, the trader is punctual and knowledgeable and solved all the problems efficiently. I would definitely recommend them.
Miriam, Tyne and Wear15/05/2015
Excellent prompt service
Customer Service
Quality
Value
Michael booked via text reply - sorted job. I have used him now 3 times and pleased with prompt, polite service.
Elspeth, Northumberland01/05/2015
Prompt, professional, trustworthy
Customer Service
Quality
Value
When my central heating system packed up Michael Dawes was prompt, friendly, and efficient in his response. What particularly impressed me was the methodical way he approached the problem, working through the system until the faults were identified and rectified. Clearly he was a master of his trade and knew what he was doing. I was most impressed, and would recommend him to anyone.
Murray, Northumberland07/04/2015
On time and stuck to the quote
Customer Service
Quality
Value
There was a problem with the water pressure in the house, there was a squealing sound which he fixed. Also a tap in the back garden which was not working too which he sorted.
Which? Trusted Traders Consumer02/02/2015
Very happy!
Customer Service
Quality
Value
Michael diagnosed the problem with my boiler and replaced the sensors for me.I'd recommend his services to others.
Which? Trusted Traders Consumer20/12/2014
Informative
Customer Service
Quality
Value
A very efficient and nice guy. He caried out an inspection on our boiler and issued a gas safety certificate before we moved out.
Which? Trusted Traders Consumer14/12/2014
Which? Local Review
Customer Service
Quality
Value
Michael has fitted the plumbing for a new kitchen, serviced the boiler, freed up stiff taps and repaired the flushing mechanism on a toilet. All jobs have been completed competently, on time and to budget.
C_D_Brooke15/12/2011