Endorsed by Which?

Your Plumbing

5.0

87 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Your Plumbing is a Northumberland based plumbing and heating company, serving customers in Northumberland, Newcastle and County Durham.
We have a clear focus on customer service and delivering a high end quality installation and service.
We specialise in the servicing, installation and design of gas central heating boilers, Air Source Heat Pumps (ASHP), low temperature heating systems and Underfloor Heating.
We are a Vaillant Top Tier MasterTEC accredited installer, Mixergy approved installation partner and certified HEAT GEEK.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Power flushing
    • Underfloor heating
    • Immersion Heaters
    • Gas cooker installation
  • Heating contractors

  • More Services

    • central heating design
    • gas certificates
    • lpg

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
87 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Professional and knowledgable in his field of work
Customer Service
Quality
Value
Michael installed a new Vaillant boiler for me in November. He is extremely professional and explained all aspects of the work. He is so knowledgeable in all aspects of his work. He was respectful of my home and took great care in every way to minimise any mess or inconvenience. He is a very pleasant guy and easy to chat to but most importantly he is passionate about his standard of work. It showed in all he did. Everything was to my satisfaction. I received all the relevant paperwork and Michael went through everything with me and explained how the system worked and how to get the best out of it. All in all a great job done. I would certainly recommend him and would use him again knowing I was going to get a job done properly which is a rare thing these days in my past experience.
Customer in Tyne and Wear Posted on 16/12/2024 , work completed 21/11/2024
A Professional Job
Customer Service
Quality
Value
Michaels approach and work fills us with confidence - he clearly knows his trade and take a pride in his work - I will have no hesitation in recommending him to others
Customer in Westmorland and Furness Posted on 01/08/2024 , work completed 31/07/2024
Thoroughly professional
Customer Service
Quality
Value
Michael has serviced our Worcester Bosch combi boiler for several years. More recently, he dealt with a leak from it. We have always found him thorough and reliable. It is clear from his explanations that he is very well informed about the evolving technology, and he is pleasant and professional. Not in a position to give an informed opinion about “value”, I have absolute confidence in Michael’s competence and integrity.
Graham in Northumberland Posted on 10/03/2022 , work completed 10/11/2021
Excellent work and very efficient
Customer Service
Quality
Value
Excellent service from Michael @ Your Plumbing. From initial survey and quotation it was apparent that he is looking out for the customer. Each suggestion based on provided best short and long term value to the consumer. Installation was superb with the time taken to take real pride in the work rather than just throwing it on the wall. Clear and concise handover running through the controls and the vSmart product. Very comforting to know he is a phone call away for any issues and the 10 year warranty gives peace of mind. Would recommended and will continue to use for any plumbing requirements in the future.
Customer in Northumberland Posted on 12/08/2021 , work completed 12/08/2021
Annual boiler service
Customer Service
Quality
Value
Michael is our regular plumber and attended to the Vaillant annual boiler service. As always he carried out everything methodically with complete attention to detail to ensure that the servicing was undertaken fully in accordance with Vaillant's procedures. Work included:- - Full strip and clean of primary heat exchanger - changing of water pressure sensor (under warranty) - Primary heat cell G10 seal changed. - change of Condensate+ cartridge. - He also checked out our unvented hot water cylinder where the cylinder expansion vessels needed draining and recharging. Michael is very professional and always leaves the workplace clean and tidy and me the customer satisfied that he has carried out everything very competently.
Customer in Northumberland Posted on 05/01/2021 , work completed 15/12/2020
Replacement boiler
Customer Service
Quality
Value
Michael replaced my 15 year old boiler flushed the system and checked that the system was in good order. Michael is very knowledgeable and explained the process and technicalities in a way I could understand It took some time to get the job booked in after intial assessment but covid had created a backlog . His costs were also very reasonable and he gave me clear itemised quotes Michael was punctual.hardworking and was very tidy I felt very concomfortable talking to him. He runs an honest and trustworthy business. He will be returning next year to tackle phase 2 updating radiators . I highly recommend his work.
Customer in Northumberland Posted on 18/12/2020 , work completed 17/12/2020
Excellent work and all round great guy
Customer Service
Quality
Value
Michael fitted a new boiler for us this week. He has upgraded our old boiler which a more efficient one with a very fancy control panel which we love. The first thing I must say about Michael is he is very neat and tidy and respectful whilst working in your home (so many trades people aren't). His work cannot be faulted and the pride he takes in even the smallest detail is commendable. Michael is and will be my go to recommendation for anyone needing an honest, reliable, caring plumber who is outstanding at what they do. Thank you Michael.
Nicole Posted on 11/12/2020 , work completed 10/12/2020
Fantastic quality work, extremely professional, installed quickly and at a very competitive price.
Customer Service
Quality
Value
100% would enthusiastically recommend to everyone and anyone! My boiler died recently and I got a few people in to quote and advise. By a country mile, YourPlumbing were the most efficient, knowledgeable and professional outfit. The quote they provided was comparable to the other two, but the attention to detail and professionalism was head and shoulders above. Michael clearly knows his stuff, is extremely proud of his workmanship and it shows! He was happy to explain everything, always providing a choice allowing me to make informed decisions but also making some recommendations where I wasn't sure. He turned up on time, kept his work area clean and organised, so much so that we were able to carry on normal life around him, which with two kids and a dog is saying something! At one point he even highlighted a part of the job he quoted for, which he had discovered was no longer, and reduced his quote on the basis it wouldn't take him as long. When was the last time you heard of that?! I wouldn't have been any the wiser if he hadn't told me. A boiler install is a big and infrequent investment and I imagine most people are like me in that they know very little about the subject. What you hope is that whoever you get knows what they are doing, charges you a reasonable price and does a good job. YourPlumbing knocked all three of those out of the park and I am happy to recommend especially if it saves anyone else any unnecessary worry.
Customer in Tyne and Wear Posted on 02/12/2020 , work completed 26/11/2020
New boiler
Customer Service
Quality
Value
I would highly recommend Michael (Your Plumbing) for any heating/plumbing work. He installed a new boiler and reviewed our heating system. His estimate was very thorough and comprehensive including two costed alternatives. He is extremely professional and his workmanship is excellent. He always ensures that the customer is kept fully informed and that all work is tailored to their requirements. Michael is both punctual and very personable, and goes out of his way to complete the installation to the customer’s satisfaction. With Michael you feel in safe hands and that he has your best interests at heart.
Customer in Tyne and Wear Posted on 26/11/2020 , work completed 19/11/2020
Prompt and first class service
Customer Service
Quality
Value
This trader arrived on time and was pleasant and began work immediately and when he had finished he gave us some very useful advice. Recommended without hesitation
Robert, Northumberland Posted on 14/07/2020 , work completed 26/06/2020
Plumbing and gas safety services for Landlord
Customer Service
Quality
Value
Having utilised Michael's services at our home address for several years with complete satisfaction I am now employing his services for gas safety checks and plumbing repairs at a residential tenancy which I manage. Michael is always technically proficient, gives detailed feedback to ensure that the most appropriate solution to a problem is achieved at good value. On this occasion he promptly attended to replace an electric shower unit that had failed. The tenant was very pleased with his work as was I.
Customer in Northumberland Posted on 20/06/2020 , work completed 09/06/2020
An absolute star
Customer Service
Quality
Value
This is not the first time I have used Michael as he installed a new boiler for me. He is totally professional and trustworthy, works really hard and without a doubt knows what he is doing. I called him in an emergency as I had a leak in the bathroom which we discovered had just about ruined the floor (I have a flat below me !!!) He had to replace the cistern, the pipework (which was a botched job by a rogue builder I had) and a lot of the flooring. He also replaced my tiled floor. I would not hesitate to recommend Michael. As I live alone it is such a relief knowing I can call on someone who I can trust to do a professional job and is a pleasure to have around.
Customer in Northumberland Posted on 14/05/2020 , work completed 12/05/2020
Good and prompt service
Customer Service
Quality
Value
Michael did several jobs for me over March/April and at a particularly difficult time at the height of the Covid 19 crisis. He responded immediately to one urgent callout and for another problem gave good advice over the telephone to allow me to fix the problem myself. He paid good attention to social distancing requirements and changed some taps for me promptly and efficiently. Highly recommended.
Customer in Northumberland Posted on 13/05/2020 , work completed 28/04/2020
Fast turnaround and great service
Customer Service
Quality
Value
Contacted Michael late the evening before. He responded immediately and was there the next day for us to repair our leak which was causing water damage. I real genuine tradesman. Would highly recommend.
Customer in Northumberland Posted on 29/04/2020 , work completed 29/04/2020
Absolutely outstanding
Customer Service
Quality
Value
Michael is brilliant, very professional and friendly and all the work is to a first class standard. Highly recommended.
Customer in Northumberland Posted on 16/04/2020 , work completed 14/04/2020
Repair of leaking boiler
Customer Service
Quality
Value
We noticed a leak from our floor standing combi boiler, which as it was in the upstairs en-suite, and kept losing pressure and causing significant water pooling on floor. We had been recommended Your Plumbing who attended promptly, identified the issue quickly and repaired the part. Michael kept me informed at all times as to what the issues was and also was able to explain how best to maintain the boiler moving forward. Very reasonable cost. Would highly recommend him.
Customer in Northumberland Posted on 16/04/2020 , work completed 13/04/2020
Very good.
Customer Service
Quality
Value
Very good.
George, Northumberland Posted on 20/11/2019 , work completed 20/11/2019
Professional service, prompt and thorough service, reasonable cost
Customer Service
Quality
Value
Our boiler stopped working, left with no heating and hot water. Your Plumbing attended promptly to rectify the situation. Identified issue quickly and replaced circulation pump. Michael kept me informed at all times as to what was required, also carried out other works which were required. Boiler back up and running in no time. Very reasonable cost. Would highly recommend him.
Andrew - Customer in Northumberland Posted on 15/10/2019 , work completed 04/10/2019
Would recommend 100%
Customer Service
Quality
Value
Serviced our faulty boiler recently. Very open and honest assessment and took me through all the work done (not that I particularly followed it, but that goes a long way to making me trust the work!). Friendly approach and discussed the potential issues and solutions. The most important thing for me with any tradesman, is that I trust the information given and the professionalism of the work undertaken and Your Plumbing did not disappoint. I wouldn’t hesitate to recommend Your Plumbing to others and will definitely be using their services again in the future.
Customer in Northumberland Posted on 07/10/2019 , work completed 02/10/2019
Excellent service as always
Customer Service
Quality
Value
Michael came to service our boiler (which he fitted 4 years ago), and carried out the work with his usual care and efficiency. While at my house he also fixed a toilet cistern overflow, which I'd attempted to fix myself, without success. It took him about 5 minutes -and he didn't charge for it! His prices are always extremely reasonable anyway, but he's always very helpful.
Customer in Northumberland Posted on 12/09/2019 , work completed 03/09/2019
Excellent service at a good price
Customer Service
Quality
Value
Michael is efficient, very knowledgeable and has been our 'go to' plumber for over 4 years now. Very happy to recommend Your Plumbing for any domestic works from boiler installations to repairing minor leaks. A first class service!
S Robertson Posted on 02/09/2019 , work completed 02/08/2019
Boiler Service
Customer Service
Quality
Value
Michael did a very thorough job and proved himself to be very knowledgeable and professional in his approach. I would not hesitate in using him again. A job well done. Thanks.
Customer in Northumberland Posted on 12/06/2019 , work completed 10/06/2019
Excellent
Customer Service
Quality
Value
I employed this plumber a second time because I was impressed by my first experience. Excellent in every way.
Anne, Tyne and Wear Posted on 19/04/2019 , work completed 19/04/2019
Best Plumber
Customer Service
Quality
Value
Your Plumbing fitted a new Vaillant boiler for me Because I live in the roof void on the fourth floor of flats this was not the easiest of jobs especially fitting the new Flue as a cherry picker was required among other things. Michael was a pleasure to have in the flat and he explained everything he was doing and why (I learned a great deal about pipes/plumbing), he was hard working and thoroughly professional and I would not hesitate to recommend him. He quoted for this job and stuck to that which I was very impressed with as placing the new flue was really difficult.
Customer in Northumberland Posted on 14/03/2019 , work completed 14/03/2019
Fantastic Service
Customer Service
Quality
Value
Michael has done a complete job on my 5 story house which includes underfloor heating to 2 floors, gas fired heating to rest of floors and has completed 5 bathrooms and 2 cloak room toilets. He is a genuine guy that gives a professional service.
Customer in Tyne and Wear Posted on 30/01/2019 , work completed 30/01/2019
Full central heating fitted from scratch
Customer Service
Quality
Value
I recommend Michael. He quoted us for full installation and was competitive in price. Once he started work he has done a great job. We have an old property and he was very particular to complete job with as few pipes as possible on show, working to drop within our cavity walls etc. He kept us informed all the way as he met snags and discussed ways of solving all. The job took longer than anticipated but kept to estimate. Excellent, clean and neat worker who tidies as he goes. Very friendly a guy too. He was also very tolerant of our large dog who wanted to wash him every chance he got. We are very appreciative of everything and will definitely use again.
Customer in Northumberland Posted on 26/01/2019 , work completed 21/01/2019
Very reliable and sound workmanship
Customer Service
Quality
Value
Just had the second service on my Vaillant boiler, which was initially installed by Michael. He was there to service it within a day of phoning him. Would thoroughly recommend him. Alan
Customer in Tyne and Wear Posted on 07/01/2019 , work completed 04/01/2019
Excellent service.
Customer Service
Quality
Value
Michael came out the same day I contacted him. He was very professional, explained what the problem was and how it could be fixed. Work was completed quickly and everything seems to be working well. I will definitely be using this service again and would highly reccomend.
Tina M G Posted on 10/09/2018 , work completed 10/09/2018
Great work again and again
Customer Service
Quality
Value
Michael has done several jobs for me over the years and is consistently conscientious, helpful, diligent and an all round nice guy. He will do whatever he can to ensure the work is completed quickly and smoothly. I can't recommend him enough!
Stringy Carol Posted on 07/09/2018 , work completed 07/09/2018
Very professional and quick to visit
Customer Service
Quality
Value
Rang at 10am, Michael came at 1pm the same day. Thoroughly checked out our boiler and explained carefully what the problem was. Problem fixed quickly and hasn’t recurred. Very professional, very personable and very quick to respond - will certainly be using him again.
John Charleton Posted on 06/09/2018 , work completed 06/09/2018
Brilliant job
Customer Service
Quality
Value
I would recommend your plumbing every time.
Maureen, Northumberland Posted on 31/08/2018 , work completed 31/08/2018
Excellent job
Customer Service
Quality
Value
Came out straight away and got the problem sorted.
Alan, Northumberland Posted on 02/08/2018 , work completed 02/08/2018
Quick and professional
Customer Service
Quality
Value
Came out the day after I called and fixed the problem in half an hour.
Alan, Northumberland Posted on 27/06/2018 , work completed 27/06/2018
My review
Customer Service
Quality
Value
Excellent service.
Which? Trusted Traders Consumer Posted on 23/05/2018 , work completed 23/05/2018
Reliable and efficient
Customer Service
Quality
Value
I was completely satisfied with the work Mr Davies carried out fitting my new shower that I had him back to fix the fault in my downstairs toilet, steady and thorough - I will always have him back for plumbing jobs.
Sylvia, Tyne and Wear Posted on 22/05/2018 , work completed 22/05/2018
Great boiler installation
Customer Service
Quality
Value
Very knowledgeable, professional and conscientious. Provides a quality service with such enthusiasm for his professional work.
Which? Trusted Traders Consumer Posted on 26/04/2018 , work completed 26/04/2018
Your Plumbing
Customer Service
Quality
Value
What can I say about Michael? He's been servicing our combi every year for a while now. He's always been very knowledgeable and takes the time to explain everything, what he's doing and why. He gives great advice and shops around for the best parts so you're not paying over the odds, and his work is always top notch. Very trusted and highly recommended.
W. Reed Posted on 23/03/2018 , work completed 23/03/2018
Job, well done
Customer Service
Quality
Value
Michael takes your problem to heart and will get you the best solution. When it comes to plumbing there can be several alternatives. He will not give you the cheapest or the most expensive or jump to the quickest, but explain the alternatives and give the right solution for you. Valuable, when ignorance is bliss. A conscientious young man.
Michael Rollings Posted on 28/01/2018 , work completed 28/01/2018
Installation of a replacement boiler
Customer Service
Quality
Value
Prior to the fitting, we got quotes from three heating engineers. Michael was very knowledgeable and was able to give good advice as to the best options. His quote was detailed and thorough, giving prices for the different boilers we had discussed. The work took place over a couple of days, he always left the place tidy at the end of each day. He also took the time to ensure the work was done to the best of his ability, even polishing the pipes below the boiler (these would be hidden once the job was completed). Overall I am very pleased we used Your Plumbing to change our boiler and feel certain he will continue to look after us into the future.
Patton Posted on 17/12/2017 , work completed 17/12/2017
New Combi Boiler installed after my 25-year old BaxI Burmuda died
Customer Service
Quality
Value
I took four quotes as suggested by a plumber. I chose Your Plumbing. He gave me the choice of boilers, thermostats, radiator valves along with the cost of each, allowing me to up or down grade. There were no hidden charges as on other quotes. He explained what was needed to upgrade my old system and did this well. I have no hesitation in recommending Your Plumbing to anyone; my home was left clean and warm. Michael was transparent and helpful. When all was done he returned and took the time to explain to me how to set up the new programmable thermostat
Janice Posted on 26/11/2017 , work completed 26/11/2017
Professional, polite, timely job
Customer Service
Quality
Value
Impressive professional efficient service. Ability to fit work in at short notice to achieve my time affected other works. Highly recommended!
Brian, Tyne and Wear Posted on 16/06/2017 , work completed 16/06/2017
The trader replied (on 08/08/2017)
Thank you for your great review, we are delighted to hear that you find our customer service 5star! We strive to improve our service to all our customers and welcome your feedback. I will be in touch soon to see how we could improve upon our service. Many thanks Michael
Informative and helpful
Customer Service
Quality
Value
A great service. Michael takes time to explain what he is doing and why it is needed. He provides different options where possible.
Coulthard Posted on 25/05/2017 , work completed 25/05/2017
Quick and professional response
Customer Service
Quality
Value
Arranged to inspect the problem toilet cistern and fixed it in a matter of minutes on his first visit! Grant Robinson
Grant Robinson Posted on 10/05/2017 , work completed 10/05/2017
Excellent
Customer Service
Quality
Value
Excellent in all respects. Pleasure to have him working in the house.
Patrick, Northumberland Posted on 09/05/2017 , work completed 09/05/2017
Extremely neat and tidy
Customer Service
Quality
Value
"Your Plumbing" converted our heating and water system from a back boiler with hot water tank to a pressurised Combi Boiler. The conversion necessitated the relocation of the boiler and demanded a rerouting of pipe work. We were given a thorough explanation of the work to be done and during the installation if there were options/snags we were informed and consulted. On completion we were amazed by the neatness of the pipework and greatly appreciated the effort that had been made to accommodate our particular wishes. Furthermore we were extremely impressed by the rigorous cleaning (de-gunging) of our original pipes. This took hours with sampling at regular intervals. We have decided that whatever our plumbing needs in the future we will stick with "Your Plumbing."
David Atkinson Posted on 03/04/2017 , work completed 03/04/2017
Excellent, prompt and professional
Customer Service
Quality
Value
Prompt, professional, knew what the job was about and nice personality. Would definitely use again.
John, Tyne and Wear Posted on 02/03/2017 , work completed 02/03/2017
Extremely helpful, prompt and excellent work
Customer Service
Quality
Value
Very personable and efficient, thank you Michael
Paulamru Posted on 23/02/2017 , work completed 23/02/2017
Excellent quality reliable service
Customer Service
Quality
Value
Both Michael and David arrived for the routine service of our boiler, would highly recommend both friendly and helpful. Michael and David installed our new boiler last year the respect and care they showed for our home was amazing. Michael's detailed information at the time of the quote up to the point of installation was excellent because of this we knew what to expect. The quality of the work is outstanding would highly recommend. Michael and David returned for the service at agreed appointment time and showed again the same quality of service.
Lynsay Posted on 21/02/2017 , work completed 21/02/2017
Great service
Customer Service
Quality
Value
Michael has always been prompt and efficient for all our boiler repair and service needs.
lewisc07 Posted on 13/02/2017 , work completed 13/02/2017
New Boiler installed
Customer Service
Quality
Value
Had a new boiler installed whilst away on holiday. We were going to be without heating and water for 2 days so it made sense to have the work done whilst away. Left a key with Michael so he could do the job. Also replaced radiator valves had the system flushed a Magna Clean installed. Came back to a clean and tidy hot house. Also had a new thermostat that you can control from your smart phone, it is excellent. Micheal was very thorough and explained everything in great detail. I would definitely recommend them and would use them again if I need too.
Sharron E, Newcastle Posted on 17/01/2017 , work completed 17/01/2017
Highly Recommend
Customer Service
Quality
Value
Michael and David were very professional in their work explaining everything as they went .They were friendly and polite and left no mess . I would definitely use them again and have no hesitation recommending them . Claire
claireh Posted on 14/01/2017 , work completed 14/01/2017
Highly recommend!
Customer Service
Quality
Value
Michael recently installed a new boiler and fitted new radiators one of which was a vertical to replace older ones. I'm really pleased with the end result the radiators look great and I appreciate the effort that went into attaching the vertical one...it wasn't an easy wall! This is the second time I have used your plumbing and would highly recommend the company. Excellent advice and information on everything from the choices of boilers to the scope of the APP to control the heating. Michael provided a detailed, accurate and competitive quote. A professional service, friendly and reliable! Michael even patched up the external brickwork from the old boiler and did an excellent job you would never know there had been a hole there it blended into the original brickwork really well. Excellent communication throughout the fitting taking time to explain everything and flexible when I couldn't get back before 5pm/5.30pm due to work. It's difficult to find a good plumber/tradesperson and would definitely use your plumbing again in the future. Thank you!
Laura Posted on 14/01/2017 , work completed 14/01/2017
Brilliant service
Customer Service
Quality
Value
Was prompt, very friendly. Michael explained everything he was doing. Very professional. Job really well done.
Hazel, Northumberland Posted on 30/12/2016 , work completed 30/12/2016
New boiler installed
Customer Service
Quality
Value
Just had a Valliant combi boiler installed. Michael was very accommodating in coming around at short notice when our old boiler stopped working. He was very helpful with his advice and knowledge. Installation was completed painlessly and on time. Michael and his apprentice David were very pleasant to deal with, punctual and performed tasks efficiently, with no mess and little disruption. I am very happy with the work performed and would not hesitate to recommend Your Plumbing to anyone looking for similar services.
Mick_C Posted on 09/11/2016 , work completed 09/11/2016
Highly recommended
Customer Service
Quality
Value
Michael completed a boiler service and some small general plumbing work for us . He detailed the further work that was required in a way that I could understand and a plan was put in place for completion of the work at a further visit. At all times he and his team were professional friendly and efficient. We have no hesitation in giving a five star review for Your Plumbing and the work carried out. Thank you Michael
Judith and Neil C Posted on 13/10/2016 , work completed 13/10/2016
Great work, as usual!
Customer Service
Quality
Value
Michael has just carried out the annual service to our Vaillant boiler which he installed a year ago. I was happy to tell him that our annual gas bill as a result of this is around 25% of what it was for the same period last year! It goes without saying that I am absolutely delighted, and I trust Michael implicitly in everything he does. He is presently installing a new bathroom and kitchen at my daughter's house, and his skill and expertise are very apparent!
David & Jennie Posted on 04/10/2016 , work completed 04/10/2016
Excellent and efficient service
Customer Service
Quality
Value
I used this company for the first time to carry out a repair to my shower. From the first telephone call, the service received was exemplary with the work being carried out in a very professional manner. I would not hesitate to recommend Michael and will certainly be using his company again when the situation arises.
Andrew W Posted on 21/09/2016 , work completed 21/09/2016
Highly recommended
Customer Service
Quality
Value
Michael fitted a new Vaillant boiler in our house and we have been extremely pleased with his work. He is very knowledgeable and explained everything brilliantly without using jargon so it was easy to understand the information. He was very thorough in his work and also very tidy. His quote was very competitive and detailed exactly the work that would be done. We will definitely be calling Michael for any future plumbing work and we have no hesitation in recommending him. Karen
Westburn Posted on 20/09/2016 , work completed 20/09/2016
Courteous, professional and efficient
Customer Service
Quality
Value
Having located Michael through your 'Trusted Traders Service'. We had no hesitation recommending him. Out leaking toilet cistern was a minor problem, but we would certainly trust him with a more major plumbing need.
Mary, Northumberland Posted on 15/09/2016 , work completed 15/09/2016
Great bathroom refurbishment
Customer Service
Quality
Value
Break-up and removal of old bath with new thermostatic taps, fitting of new bath, fitting and connecting of washbasin and new concealed toilet cistern. Michael was friendly and competent, careful to ensure the jobs were done how we wanted them, willing to work around my desire to do some of the jobs myself, happy to give advice on fitting of new toilet pan and tiling as we went along. We are very happy to recommend Your Plumbing without reservation.
2011-05-05 18:25:34.66 Posted on 27/08/2016 , work completed 27/08/2016
shower rail replacement
Customer Service
Quality
Value
Replaced two shower rails, delighted with result and can highly recommend.
Marguerite Marshall Posted on 24/06/2016 , work completed 24/06/2016
Boiler man to the rescue!
Customer Service
Quality
Value
Michael was extremely professional and effective. After the disappointment of finding the boiler in my new house wasn't working, he came out and fixed it on the same day I rang him. Can't recommend him highly enough.
Isobel Posted on 27/05/2016 , work completed 27/05/2016
Serious leak - thoroughly dealt with
Customer Service
Quality
Value
Trader arrived promptly and with skill immediately identified the cause of the leak, corrected it and gave detailed advice on how to remedy the extensive decompress caused by the leak. Much appreciated.
Alastair, Northumberland Posted on 25/05/2016 , work completed 25/05/2016
Installation of Vaillant boiler
Customer Service
Quality
Value
I have used Michael/Your Plumbing on several occasions (cloakroom refit, boiler installation, removal and replacement of radiators during decoration and burst pipe repairs). He is knowledgeable and very thorough in evaluating, explaining and completing his work effectively and tidily leaving me confident in the quality of the work and very pleased with the value for money. I would have no hesitation in calling on his services in the future or in recommending his company to others.
JohnRook Posted on 24/05/2016 , work completed 24/05/2016
Your Plumbing - amazing service, quick, reliable
Customer Service
Quality
Value
Had a combi boiler leak, Michael asked a lot of detailed questions on the phone and came out as soon as he could (later that day I think). He spent a long time diagnosing the problem, made it safe and returned when the part was in. As I was popping in from time to time, he was explaining what each part did (at exactly my level of understanding!), where problems sometimes occur and had asked to see the previous boiler service history. My impression was that he'd done above and beyond the job - he commented that the system was so clean there were no micro-particles in the water, and provided advice on how to keep it clean with future DIY. Clearly, he knows his stuff and cares about the equipment and providing a good service. Both Michael and his colleague were polite, courteous, did what they said they were going to do, were on time. Absolutely everything you would want from a plumber and they have the highest possible recommendation from me.
Melsand Posted on 05/05/2016 , work completed 05/05/2016
My Review
Customer Service
Quality
Value
Quick reply and job done same day. Good communication by a man who knows his job. Would certainly recommend him
John, Northumberland Posted on 12/04/2016 , work completed 12/04/2016
My review
Customer Service
Quality
Value
Very efficient, friendly and informative with regards to all the work he did for us. Happy to do an extra job after we'd initially requested a tap replacement and also did a little bit of improvement work on some of the existing plumbing. Very good value and would definitely recommend!
jackcallender93 Posted on 01/04/2016 , work completed 01/04/2016
Highly Recommended
Customer Service
Quality
Value
Michael was very professional, helpful ,efficient and friendly. He sorted my leaking radiator very quickly and offered good advice. Would definitely recommend him to all my friends and family :)
Jane kay Posted on 24/03/2016 , work completed 24/03/2016
Yet another excellent job
Customer Service
Quality
Value
Many thanks Michael/Your Plumbing for yet another prompt & effective repair & service of our boiler. All is now sorted.
Martyn J Posted on 22/03/2016 , work completed 22/03/2016
Excellent Gas Engineer
Customer Service
Quality
Value
Michael was very professional, explaining everything in detail to reassure me and completed the work in good time. I was delighted that he cleaned up really well afterwards. I am very happy to recommend Your Plumbing.
Tricia Posted on 18/03/2016 , work completed 18/03/2016
Very impressed, would use again
Customer Service
Quality
Value
Great value for money. Very efficient and informative. Would definitely call again when needing a plumber.
John, Tyne and Wear Posted on 27/01/2016 , work completed 27/01/2016
valiant boiler installing/plumbing
Customer Service
Quality
Value
This is the best service i have ever had from a company, I have used Michael a couple of times now and his service is next to none, if you want fantastic service look no further!
Chrisgoldwater Posted on 22/01/2016 , work completed 22/01/2016
Thoroughly recommended
Customer Service
Quality
Value
I can thoroughly recommend Michael Dawes, plumber service was prompt, pleasant and efficient. I have already told friends and family about his firm & Your Plumbing.
Valarie, Northumberland Posted on 01/01/2016 , work completed 01/01/2016
Excellent service
Customer Service
Quality
Value
Friendly, helpful, professional and efficient service at a reasonable cost. Can't fault them!
Which? Trusted Traders Consumer Posted on 19/12/2015 , work completed 19/12/2015
very professional
Customer Service
Quality
Value
Michael carefully listened and explained all the options available with regard to our heating system. His quotation was competitive and detailed with an itemised breakdown of the proposals. He replaced our boiler quickly and efficiently and was able to reorganise his bookings to fit us in at short notice. We have had an excellent service from your plumbing and I would have no hesitation in recommending
Simon, Tyne and Wear Posted on 17/12/2015 , work completed 17/12/2015
Professional and friendly
Customer Service
Quality
Value
We have complete trust in his skills and advice - and all completed efficiently and with a friendly manner.
Jane, North Yorkshire Posted on 24/10/2015 , work completed 24/10/2015
Your Plumbing: Great service and expertise
Customer Service
Quality
Value
When looking to replace our 35 year old central heating boiler, we noticed that not only was Michael an approved Vaillant installer, he was also the only Which? approved installer in our local area. We immediately called him for advice, and how glad we were! He gave us excellent and intelligent advice, with a number of options. Our new boiler has been installed, with a minimum of fuss, given the age of our existing system. His workmanship is exemplary, and dealing with him has been a pleasure. We will definitely be using his services again for future projects in our home. We highly recommend his services!
Site User Posted on 18/09/2015 , work completed 18/09/2015
Highly recommend
Customer Service
Quality
Value
Excellent job, serviced my boiler (Baxi) thoroughly. Good communication 100% reliable and reasonably priced. Will highly recommend to others.
Marguerite, Northumberland Posted on 14/07/2015 , work completed 14/07/2015
My Review
Customer Service
Quality
Value
Excellent job
Walton, Northumberland Posted on 22/06/2015 , work completed 22/06/2015
Best tradesman ever
Customer Service
Quality
Value
Michael was absolutely brilliant, arrived exactly when he said he would, diagnosed the problem in no time at all, and put things right at a very reasonable cost. Most impressed and highly recommend him.
Melvyn, Northumberland Posted on 19/06/2015 , work completed 19/06/2015
Very impressed, professional
Customer Service
Quality
Value
I have been very satisfied with the work done. Everything is to a high standard. The service is professional, the trader is punctual and knowledgeable and solved all the problems efficiently. I would definitely recommend them.
Miriam, Tyne and Wear Posted on 15/05/2015 , work completed 15/05/2015
Excellent prompt service
Customer Service
Quality
Value
Michael booked via text reply - sorted job. I have used him now 3 times and pleased with prompt, polite service.
Elspeth, Northumberland Posted on 01/05/2015 , work completed 01/05/2015
Prompt, professional, trustworthy
Customer Service
Quality
Value
When my central heating system packed up Michael Dawes was prompt, friendly, and efficient in his response. What particularly impressed me was the methodical way he approached the problem, working through the system until the faults were identified and rectified. Clearly he was a master of his trade and knew what he was doing. I was most impressed, and would recommend him to anyone.
Murray, Northumberland Posted on 07/04/2015 , work completed 07/04/2015
On time and stuck to the quote
Customer Service
Quality
Value
There was a problem with the water pressure in the house, there was a squealing sound which he fixed. Also a tap in the back garden which was not working too which he sorted.
Which? Trusted Traders Consumer Posted on 02/02/2015 , work completed 02/02/2015
Very happy!
Customer Service
Quality
Value
Michael diagnosed the problem with my boiler and replaced the sensors for me.I'd recommend his services to others.
Which? Trusted Traders Consumer Posted on 20/12/2014 , work completed 20/12/2014
Informative
Customer Service
Quality
Value
A very efficient and nice guy. He caried out an inspection on our boiler and issued a gas safety certificate before we moved out.
Which? Trusted Traders Consumer Posted on 14/12/2014 , work completed 14/12/2014
Which? Local Review
Customer Service
Quality
Value
Michael has fitted the plumbing for a new kitchen, serviced the boiler, freed up stiff taps and repaired the flushing mechanism on a toilet. All jobs have been completed competently, on time and to budget.
C_D_Brooke Posted on 15/12/2011 , work completed 15/12/2011