Excellent and efficient service
I used this company for the first time to carry out a repair to my shower. From the first telephone call, the service received was exemplary with the work being carried out in a very professional manner. I would not hesitate to recommend Michael and will certainly be using his company again when the situation arises.
Andrew W
Posted on 21/09/2016
, work completed 21/09/2016
Recommended
Brilliant service
Was prompt, very friendly. Michael explained everything he was doing. Very professional. Job really well done.
Hazel, Northumberland
Posted on 30/12/2016
, work completed 30/12/2016
Recommended
Quick and professional response
Arranged to inspect the problem toilet cistern and fixed it in a matter of minutes on his first visit! Grant Robinson
Grant Robinson
Posted on 10/05/2017
, work completed 10/05/2017
Recommended
My review
Which? Trusted Traders Consumer
Posted on 23/05/2018
, work completed 23/05/2018
Recommended
Excellent service.
Michael came out the same day I contacted him. He was very professional, explained what the problem was and how it could be fixed. Work was completed quickly and everything seems to be working well. I will definitely be using this service again and would highly reccomend.
Tina M G
Posted on 10/09/2018
, work completed 10/09/2018
Recommended
Excellent
I employed this plumber a second time because I was impressed by my first experience. Excellent in every way.
Anne, Tyne and Wear
Posted on 19/04/2019
, work completed 19/04/2019
Recommended
Would recommend 100%
Serviced our faulty boiler recently. Very open and honest assessment and took me through all the work done (not that I particularly followed it, but that goes a long way to making me trust the work!). Friendly approach and discussed the potential issues and solutions. The most important thing for me with any tradesman, is that I trust the information given and the professionalism of the work undertaken and Your Plumbing did not disappoint. I wouldn’t hesitate to recommend Your Plumbing to others and will definitely be using their services again in the future.
Customer in Northumberland
Posted on 07/10/2019
, work completed 02/10/2019
Recommended
Replacement boiler
Michael replaced my 15 year old boiler flushed the system and checked that the system was in good order. Michael is very knowledgeable and explained the process and technicalities in a way I could understand It took some time to get the job booked in after intial assessment but covid had created a backlog . His costs were also very reasonable and he gave me clear itemised quotes Michael was punctual.hardworking and was very tidy I felt very concomfortable talking to him. He runs an honest and trustworthy business. He will be returning next year to tackle phase 2 updating radiators . I highly recommend his work.
Customer in Northumberland
Posted on 18/12/2020
, work completed 17/12/2020
Recommended
Which? Local Review
Michael has fitted the plumbing for a new kitchen, serviced the boiler, freed up stiff taps and repaired the flushing mechanism on a toilet. All jobs have been completed competently, on time and to budget.
C_D_Brooke
Posted on 15/12/2011
, work completed 15/12/2011
Recommended
Courteous, professional and efficient
Having located Michael through your 'Trusted Traders Service'. We had no hesitation recommending him. Out leaking toilet cistern was a minor problem, but we would certainly trust him with a more major plumbing need.
Mary, Northumberland
Posted on 15/09/2016
, work completed 15/09/2016
Recommended
Prompt, professional, trustworthy
When my central heating system packed up Michael Dawes was prompt, friendly, and efficient in his response. What particularly impressed me was the methodical way he approached the problem, working through the system until the faults were identified and rectified. Clearly he was a master of his trade and knew what he was doing. I was most impressed, and would recommend him to anyone.
Murray, Northumberland
Posted on 07/04/2015
, work completed 07/04/2015
Recommended
My Review
Walton, Northumberland
Posted on 22/06/2015
, work completed 22/06/2015
Recommended
Best tradesman ever
Michael was absolutely brilliant, arrived exactly when he said he would, diagnosed the problem in no time at all, and put things right at a very reasonable cost. Most impressed and highly recommend him.
Melvyn, Northumberland
Posted on 19/06/2015
, work completed 19/06/2015
Recommended
Your Plumbing - amazing service, quick, reliable
Had a combi boiler leak, Michael asked a lot of detailed questions on the phone and came out as soon as he could (later that day I think). He spent a long time diagnosing the problem, made it safe and returned when the part was in. As I was popping in from time to time, he was explaining what each part did (at exactly my level of understanding!), where problems sometimes occur and had asked to see the previous boiler service history. My impression was that he'd done above and beyond the job - he commented that the system was so clean there were no micro-particles in the water, and provided advice on how to keep it clean with future DIY. Clearly, he knows his stuff and cares about the equipment and providing a good service. Both Michael and his colleague were polite, courteous, did what they said they were going to do, were on time. Absolutely everything you would want from a plumber and they have the highest possible recommendation from me.
Melsand
Posted on 05/05/2016
, work completed 05/05/2016
Recommended
Yet another excellent job
Many thanks Michael/Your Plumbing for yet another prompt & effective repair & service of our boiler. All is now sorted.
Martyn J
Posted on 22/03/2016
, work completed 22/03/2016
Recommended
Great bathroom refurbishment
Break-up and removal of old bath with new thermostatic taps, fitting of new bath, fitting and connecting of washbasin and new concealed toilet cistern. Michael was friendly and competent, careful to ensure the jobs were done how we wanted them, willing to work around my desire to do some of the jobs myself, happy to give advice on fitting of new toilet pan and tiling as we went along. We are very happy to recommend Your Plumbing without reservation.
2011-05-05 18:25:34.66
Posted on 27/08/2016
, work completed 27/08/2016
Recommended
Quick and professional
Came out the day after I called and fixed the problem in half an hour.
Alan, Northumberland
Posted on 27/06/2018
, work completed 27/06/2018
Recommended
Fantastic Service
Michael has done a complete job on my 5 story house which includes underfloor heating to 2 floors, gas fired heating to rest of floors and has completed 5 bathrooms and 2 cloak room toilets. He is a genuine guy that gives a professional service.
Customer in Tyne and Wear
Posted on 30/01/2019
, work completed 30/01/2019
Recommended
Boiler Service
Michael did a very thorough job and proved himself to be very knowledgeable and professional in his approach. I would not hesitate in using him again. A job well done. Thanks.
Customer in Northumberland
Posted on 12/06/2019
, work completed 10/06/2019
Recommended
Fantastic quality work, extremely professional, installed quickly and at a very competitive price.
100% would enthusiastically recommend to everyone and anyone! My boiler died recently and I got a few people in to quote and advise. By a country mile, YourPlumbing were the most efficient, knowledgeable and professional outfit. The quote they provided was comparable to the other two, but the attention to detail and professionalism was head and shoulders above. Michael clearly knows his stuff, is extremely proud of his workmanship and it shows! He was happy to explain everything, always providing a choice allowing me to make informed decisions but also making some recommendations where I wasn't sure. He turned up on time, kept his work area clean and organised, so much so that we were able to carry on normal life around him, which with two kids and a dog is saying something! At one point he even highlighted a part of the job he quoted for, which he had discovered was no longer, and reduced his quote on the basis it wouldn't take him as long. When was the last time you heard of that?! I wouldn't have been any the wiser if he hadn't told me. A boiler install is a big and infrequent investment and I imagine most people are like me in that they know very little about the subject. What you hope is that whoever you get knows what they are doing, charges you a reasonable price and does a good job. YourPlumbing knocked all three of those out of the park and I am happy to recommend especially if it saves anyone else any unnecessary worry.
Customer in Tyne and Wear
Posted on 02/12/2020
, work completed 26/11/2020
Recommended
Annual boiler service
Michael is our regular plumber and attended to the Vaillant annual boiler service. As always he carried out everything methodically with complete attention to detail to ensure that the servicing was undertaken fully in accordance with Vaillant's procedures. Work included:- - Full strip and clean of primary heat exchanger - changing of water pressure sensor (under warranty) - Primary heat cell G10 seal changed. - change of Condensate+ cartridge. - He also checked out our unvented hot water cylinder where the cylinder expansion vessels needed draining and recharging. Michael is very professional and always leaves the workplace clean and tidy and me the customer satisfied that he has carried out everything very competently.
Customer in Northumberland
Posted on 05/01/2021
, work completed 15/12/2020
Recommended
Great service and expertise
Michael did a fantastic job fixing the pressure issue with our boiler. He quickly identified the problem and replaced the necessary parts efficiently. He’s incredibly knowledgeable and friendly, explaining everything clearly and giving us some great advice on future repairs and improvements to our heating system. The service was great value for money, and we’ve already recommended him to friends. We would definitely use Michael again.
Customer in Tyne and Wear
Posted on 22/01/2025
, work completed 23/12/2024
Recommended
Highly recommend
Excellent job, serviced my boiler (Baxi) thoroughly. Good communication 100% reliable and reasonably priced. Will highly recommend to others.
Marguerite, Northumberland
Posted on 14/07/2015
, work completed 14/07/2015
Recommended
valiant boiler installing/plumbing
This is the best service i have ever had from a company, I have used Michael a couple of times now and his service is next to none, if you want fantastic service look no further!
Chrisgoldwater
Posted on 22/01/2016
, work completed 22/01/2016
Recommended
Excellent service
Friendly, helpful, professional and efficient service at a reasonable cost. Can't fault them!
Which? Trusted Traders Consumer
Posted on 19/12/2015
, work completed 19/12/2015
Recommended