YourPlumber Limited

Lovely chaps, I got Adam and Tyler, very pleased with their approach, work and explanations. I’d recommend.

What a fabulous job Sean and Harry did fitting my new tray and shower screen. When they took the the old shower tray out, there was a gap in the tiles between the tiles and the new tray, fortunately, I had some spare tiles, so they cut them to size, perfect. They worked hard and finished the job in one day. So happy, love my new shower. Cleaned everything up. I would recommend them without a doubt. Thank you.

I am writing to express my sincere gratitude for the excellent service you provided in fixing my toilet. Your professionalism and expertise have surpassed my expectations, and I felt compelled to share my satisfaction. From the moment I contacted your plumbing company, your prompt response and willingness to accommodate my schedule were highly appreciated. Your attention to detail and ability to diagnose the issue accurately demonstrated your expertise in the field. Additionally, your patience in explaining the repair process to me was commendable and put me at ease. Moreover, your courteous demeanour and respectful behaviour during the entire service call were notable. It is refreshing to encounter a professional who not only possesses outstanding technical knowledge but also exhibits exceptional customer service skills.

Extremely impressed with Your Plumber from the survey to the finished job. Drew the installer for my new boiler was excellent. He arrived on time and on the first day worked until gone 7pm because he wanted to get to a certain stage ready for the following day. He took great pride in his work and kept me informed of what he was doing. There was a large hole in the wall where the old boiler flue was and he made such an excellent job of the brickwork that now it has been painted you can’t tell where the hole was. What more can I say – just a brilliant and dedicated worker and so polite

My new boiler was installed and the old one removed promptly, efficiently and on budget. The plumber worked hard, ensuring all checks were carried out and the system functioned well and safely. He explained everything in language I could understand. I am very happy with the result.

I saw the company online because I needed a plumber urgently and felt that they were reputable. However, my experience has been poor. The plumber that came just wasted time changing the waste hole and they ended up charging us for an hour and a half. The annoying thing is that the second job that was suppose to have been done was left undone. As a disabled person, I felt that they were taking advantage of my vulnerability and the fact that I couldn't stay with the plumber during the whole time. I just trusted that they will do the right thing. I am totally disappointed and I even called the office to explain and the lady that I spoke to had no empathy at all and said the plumber is right. I will not recommend them to any person.

Your Plumber quoted in advance for an annual boiler service and a replacement shower. The work was conducted on time as planned the following day and the quote was 100% accurate. The plumber worked none stop to complete his tasks and left the work area in a clean and tidy state.

From booking with the office, to completion of the work, I was very impressed with the competence, communications and professionalism of YourPlumber. The problem was diagnosed, parts available and a quote given, and the work completed to my satisfaction.

No problem booking an appointment which was convenient. Good communication before arrival. Friendly yet professional Colleague who carried out the work which was done quickly but with attention to detail. Thank you.