YourPlumber Limited

YourPlumber replaced my 34-year-old boiler, after extremely helpful discussions with Dan at Head Office and a site-visit. The fitter, Drew, arrived dead on-time and proved to be exemplary - polite, neat, conscientious, informative and impressively hard-working. The work was completed in a day at the agreed price, despite some problems with the aging radiators and valves - also 34 years old. I had no hesitation in accepting his advice and asking YourPlumber to undertake his recommendations to resolve any future difficulties. I would unreservedly recommend this trader.

Can’t praise enough the professionalism and help of this company, in these times of uncertainty with Covid-19, I rang to inquire about changing all my valves on my radiators, renewing a radiator and servicing the boiler. Had no idea as to price but explained what I required, within a few hours I had an estimate and date when they were able to attend, I was more than happy with the price and agreed to all terms, surprised that no deposit was required which I found unusual in these present day. Today 5th August a young man by the name of Joe arrived on time at 9.00 am as quoted, he never stopped from the time he arrived in finishing the job 4.00 pm, he went without lunch, and when I did offer coffee he kept on working, what did impress me most was how clean and tidy he left everything, by the time he had finished you would not have known anything had been disturbed. thank you JOE. Certainly, I recommend the company to anybody who wants a reliable and honest plumbing company.

Boiler service was carried out on the day and time promised and for the price they quoted. Can't ask for more than that. Excellent.

Work had to be rescheduled evening before but we were kept informed & company rang the next morning to check new time suited us. Plumber arrived early (as agreed he would if he could), was polite and worked efficiently leaving no mess. He did forget to put the soap tray on! - but that was our only complaint.

Your Plumber carried out a gas boiler replacement together with installing a new indirect unvented Joule cylinder which replaced the existing loft tank and hot water cylinder, two radiators were also replaced (a weeks work). They provided excellent service, on time, the team were hard working, clean, tidy and efficient. Communication was good and polite at all times. Very pleased with end result.

I couldn’t get water out of my hot water tap, but nothing came out. So I called for a plumber from “your plumber” and the lady arrived the following day. She came earlier than I booked which I really appreciated and she was able to get the job done within a good amount of time. The plumber managed to get the job within a good frame of time and was very professional, careful and efficient. Keep the good work.

This is the second time that YourPlumber has helped me out when I was let down for a second time by British Gas. Absolutely fantastic customer service and nothing is too much trouble. I live 200 miles away from the property and initially I needed a plumber to urgently attend to a leak. Without hesitation they collected the keys from the property management company, identified the source of the leak, repaired it and left flat clean & tidy. Thank you so much. Second time I was let down by British Gas for the annual scheduled service. YourPlumber serviced the boiler without hesitation. It’s hard choosing a company to trust to do the work especially from a distance when you are unable to be at the property. I would absolutely recommend YourPlumber - thank you to Dan, Kathryn and the team.

Jack has helped me out three times recently, for a variety of boiler issues, and the service has been great. Fast, expert, efficient, friendly - and all for a fair price. I hope not to need him or his colleagues for a while, but if I do, they are the only team I will call.

I found this company online and after seeing their reviews on Trustpilot and discovered they are very local to me and based in Charminster. Dan in the office talked me through different options and I chose which was best for our needs. Within 24hrs of speaking to 'YourPlumber.UK' I had my new boiler installed for a very good price! There was an option to increase the warranty to 10 years which I took and they included the first two services for free. Drew the engineer who fitted our Gloworm Boiler was extremely polite and was very careful with his surroundings and keeping everything clean and tidy. The installation has been carried out to a high standard and I will certainly be recommending this company to friends and family.

Easy to book. Great customer service. Engineer on time, friendly, Covid safe and covered his shoes! Simply perfect service from start to finish.