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YourPlumber Limited

4.8

337 Reviews

Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

About us

We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.

The services we provide include:

Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates

Key features of our service

Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.

To find out more or book an appointment today, call us on 01202 230070.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Drain clearance contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Very prompt and thorough.
Customer Service
Quality
Value
The engineer informed me what time to expect him, let me know when he was on the way, artived on time. Very courteous, wore face mask and overshoes. Carried out the work, answered questions and advised me of a small non conformity. Offered to give me a quote to remedy the situation. Printed out the boiler report on his printer and told me an invoice would be emailed. The quote arrived the same day as did the invoice. Exceptional service, well done. This is the first time I have used YourPlumber Ltd but will use them again.
Ivon in Dorset Posted on 08/12/2020 , work completed 08/12/2020
prompt and efficient service
Customer Service
Quality
Value
Landlords gas certificate and boiler service carried out within the agreed time scale and price. Engineer rang to discuss additional work which was then carried out straight away avoiding additional call out charges.
Customer in Dorset Posted on 08/12/2020 , work completed 08/12/2020
Polite, punctual and efficient. No complaints
Customer Service
Quality
Value
The lady who booked my boiler service was friendly, polite and helpful. A boiler service was available within 48hrs of me ringing up. The plumber arrived within the advertised time frame and I was sent a text informing me that he was on his way. He was also very polite and wore shoe covers plus PPE. My boiler was serviced quickly and efficiently. No complaints at all about the service and I would definitely use this company again.
Customer in Dorset Posted on 25/11/2020 , work completed 25/11/2020
Further remedial works
Customer Service
Quality
Value
Having already fitted a new boiler for us to replace shoddy work done by others, Your Plumbers returned to replace broken underfloor heating manifold thermostat and replace poor quality cylinder thermostats on hot water and buffer tanks. As always work done to high standard by courteous and efficient technicians. Great tradesmen supported by efficient and knowledgeable office staff. I wish I had found them when building our house!
Customer in Dorset Posted on 23/11/2020 , work completed 16/11/2020
Excellent work and completed in time and estimated cost
Customer Service
Quality
Value
Very neat and tidy workmanship. Took care in his work and took into consideration what access might need be needed in the event of future problems. The plumber took time to explain to me what pipes do what and how to care for my new water heater. I would highly recommend the service and workmanship provided.
Customer in Portsmouth Posted on 18/11/2020 , work completed 17/11/2020
Fast & efficient
Customer Service
Quality
Value
The job was done the next day & it was done well, without needing lots of parts to be bought. I'd use them again, definitely.
Customer in Dorset Posted on 17/11/2020 , work completed 17/11/2020
Bathroom refit
Customer Service
Quality
Value
We found both the plumbers who came to do this work courteous and considerate. They wore masks and foot protection throughout the work. The work was done rapidly and to our complete satisfaction. They arrived on time and cleaned up every bit of mess when finished, I would have no hesitation in recommending them to anyone.
Customer in Dorset Posted on 13/11/2020 , work completed 13/11/2020
Very Impressed
Customer Service
Quality
Value
The removal of an old (condemned) boiler and its replacement was carried out very professionally by YourPlumber. The engineer (Drew) worked diligently throughout, and with the constraints of Covid controls. ▪His work standards and tidiness were exemplary, as was his politeness. ▪He kept me fully informed with what he was doing (even some of the issues he had to contend with). ▪He explained the system operation and controls very clearly Some additional costs were incurred due to unforeseen issues with the installation. If required I will certainly use YourPlumber (Bournemouth) again.
Customer in Hampshire Posted on 07/11/2020 , work completed 05/11/2020
A great job upgrading my hot water cylinder
Customer Service
Quality
Value
I came across Your Plumber whilst searching on the internet for a plumber who could upgrade my vented hot water cylinder to and unvented (mains pressure) hot water cylinder. The whole process was very professional from quote to installation and most of the communication was by email or text. Drew, the plumber assigned for my job was very helpful, polite and hard working. Care was taken to protect my home and all the rubbish was neatly placed ready for their collection service. I am very please with the result and now have great water pressure everywhere in my bungalow without the need for a pimp. I will use Your Plumber again for any future work.
Customer in Dorset Posted on 02/11/2020 , work completed 29/10/2020
Outstanding Service
Customer Service
Quality
Value
I have just had this firm fit a new boiler and then a new pump at my elderly parents home. The staff could not have been more polite, efficient and respectful. Also really clean work and left site spotless. I was coordinating from London so had a degree of interaction with staff in their office. Kathryn was super efficient and communication faultless. Really pleased with the work and they came in under the quoted price for main work as took fewer hours I believe. I am so glad i researched with WHICH reviews and trust pilot. They were spot on and I would not hesitate in recommending this firm and using again. Special thanks also to Drew who attended to the work.
Customer in Greater London Posted on 31/07/2020 , work completed 29/07/2020