Endorsed by Which?

YourPlumber Limited

4.8

340 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

About us

We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.

The services we provide include:

Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates

Key features of our service

Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.

To find out more or book an appointment today, call us on 01202 230070.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Drain clearance contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
340 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
1st class job. Clean & polite
Customer Service
Quality
Value
Well mannered young man, good at his job, even took his boots off.
Frederick, Dorset Posted on 05/10/2016 , work completed 05/10/2016
My review
Customer Service
Quality
Value
Prompt and professional.
Beryl, Dorset Posted on 08/02/2017 , work completed 08/02/2017
My review
Customer Service
Quality
Value
First class service
Christopher, Dorset Posted on 08/06/2017 , work completed 08/06/2017
All round satisfaction
Customer Service
Quality
Value
The job was replacement of the element in a hot water cylinder. The plumber arrived on time, was neat and tidy, dealt with all queries, and completed the job in good time. The fee was reasonable, and it was refreshing to be able to obtain a specific quote beforehand, over the phone. Would certainly use them again.
John, Dorset Posted on 05/07/2017 , work completed 05/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you for the kind comments John, and glad we could have been of service.
Boiler service
Customer Service
Quality
Value
Job booked, engineer came on time, completed service, recommended parts to be renewed and returned next day to fit.
Jim, Dorset Posted on 26/07/2017 , work completed 26/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you for the review Jim. We're always glad to be of assistance and thankful for your business!
Excellent job
Customer Service
Quality
Value
Very prompt. Very professional. Would definitely recommend.
Susan, Hampshire Posted on 10/08/2017 , work completed 10/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/08/2017)
Thanks for the review Susan, and glad to be of service.
Job well done
Customer Service
Quality
Value
Routine boiler service. Very professional and efficient.
Diane, Dorset Posted on 25/09/2017 , work completed 25/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/10/2017)
Thank you for taking the time to review us Diane, hopefully see you next year!
Excellent service
Customer Service
Quality
Value
Good communication from office. Excellent work by a very pleasant plumber. We will use this company again.
David, Dorset Posted on 31/10/2017 , work completed 31/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/11/2017)
Hi David. Thank you for your review and I will pass your kind words on to Matt who attended and the office staff. Hope to see you again :)
Fast response
Customer Service
Quality
Value
Having had to replace our boiler at short notice in early December, I contacted Your Plumber(via recommendation) and had a replacement boiler installed up and running and all radiators working (as never before) within one week of my enquiry, in spite of considerable existing issues with electrical and pipework problems which had to be remedied. An excellent and professional job well done by Dan Morris and his courteous team. Would not hesitate to recommend. Michael: Poole
Which? Trusted Traders Consumer Posted on 05/12/2017 , work completed 05/12/2017
Great Service
Customer Service
Quality
Value
The Guys worked tirelessly all day from 8am despite the cold and ensured that we had heat and hot water before they left at 7pm. Would definitely use again and would thoroughly recommend.
Brian C Posted on 21/03/2018 , work completed 21/03/2018
Prompt and professional.
Customer Service
Quality
Value
The young gentleman that came was very polite and professional.
W R, Dorset Posted on 15/03/2018 , work completed 15/03/2018
Excellent job
Customer Service
Quality
Value
No complaints at all. Always do a good job.
John, Dorset Posted on 04/05/2018 , work completed 04/05/2018
Excellent work, very professional team
Customer Service
Quality
Value
I called Your Plumber as my boiler had broken down and another company (which is also my gas provider) was pushing me into their expensive quote knowing that I needed an urgent replacement. Your Plumber sent me an engineer in 3 hours and the quote (same boiler) was much cheaper. As I had no hot water Dan went far and beyond to get my new boiler installed in a couple of days. Amazingly professional team, highly recommended. Thank you so much guys!!
Francesca Posted on 11/05/2018 , work completed 11/05/2018
Brilliant job
Customer Service
Quality
Value
First class work clean, and efficient would recommend your company to family and friends.
Sheila, Dorset Posted on 19/06/2018 , work completed 19/06/2018
Polite, prompt, professional
Customer Service
Quality
Value
First class in every way.
Lewis, Dorset Posted on 13/08/2018 , work completed 13/08/2018
Excellent and efficient
Customer Service
Quality
Value
YourPlumber is an efficient, thorough team of skilled professionals. They removed old boiler and flue rapidly and installed the new boiler creating minimal disruption. They left our home having cleaned up immaculately. After two weeks we can see how efficient, tidy and polite they were.
Henry, Dorset Posted on 03/12/2018 , work completed 03/12/2018
Renew all valves on radiators, renew radiator, service boiler
Customer Service
Quality
Value
Can’t praise enough the professionalism and help of this company, in these times of uncertainty with Covid-19, I rang to inquire about changing all my valves on my radiators, renewing a radiator and servicing the boiler. Had no idea as to price but explained what I required, within a few hours I had an estimate and date when they were able to attend, I was more than happy with the price and agreed to all terms, surprised that no deposit was required which I found unusual in these present day. Today 5th August a young man by the name of Joe arrived on time at 9.00 am as quoted, he never stopped from the time he arrived in finishing the job 4.00 pm, he went without lunch, and when I did offer coffee he kept on working, what did impress me most was how clean and tidy he left everything, by the time he had finished you would not have known anything had been disturbed. thank you JOE. Certainly, I recommend the company to anybody who wants a reliable and honest plumbing company.
Customer in Dorset Posted on 05/08/2021 , work completed 05/08/2021
The trader replied (on 09/02/2022)
Thanks for taking the time to give us such a great review.
Boiler Servicing
Customer Service
Quality
Value
My boiler service engineer was Jack Masterton. He was prompt, Knowledgeable and professional. He did excellent job with reasonable price. I would highly recommend your Plumber company.
Customer in Dorset Posted on 27/10/2021 , work completed 26/10/2021
The trader replied (on 09/02/2022)
Thanks for choosing to use YourPlumber and for taking the time to review us.
Excellent service as always
Customer Service
Quality
Value
Work completed quickly, efficiently and at a good price. Very trustworthy and would totally recommend their services.
Customer in Hampshire Posted on 10/10/2019 , work completed 10/10/2019
A great job upgrading my hot water cylinder
Customer Service
Quality
Value
I came across Your Plumber whilst searching on the internet for a plumber who could upgrade my vented hot water cylinder to and unvented (mains pressure) hot water cylinder. The whole process was very professional from quote to installation and most of the communication was by email or text. Drew, the plumber assigned for my job was very helpful, polite and hard working. Care was taken to protect my home and all the rubbish was neatly placed ready for their collection service. I am very please with the result and now have great water pressure everywhere in my bungalow without the need for a pimp. I will use Your Plumber again for any future work.
Customer in Dorset Posted on 02/11/2020 , work completed 29/10/2020
Bathroom refit
Customer Service
Quality
Value
We found both the plumbers who came to do this work courteous and considerate. They wore masks and foot protection throughout the work. The work was done rapidly and to our complete satisfaction. They arrived on time and cleaned up every bit of mess when finished, I would have no hesitation in recommending them to anyone.
Customer in Dorset Posted on 13/11/2020 , work completed 13/11/2020
Boiler system overhaul and replacement
Customer Service
Quality
Value
Your Plumber carried out a gas boiler replacement together with installing a new indirect unvented Joule cylinder which replaced the existing loft tank and hot water cylinder, two radiators were also replaced (a weeks work). They provided excellent service, on time, the team were hard working, clean, tidy and efficient. Communication was good and polite at all times. Very pleased with end result.
Peter in Dorset Posted on 05/07/2021 , work completed 02/07/2021
Did exactly what they promised
Customer Service
Quality
Value
Boiler service was carried out on the day and time promised and for the price they quoted. Can't ask for more than that. Excellent.
Customer in Dorset Posted on 27/07/2021 , work completed 27/07/2021
The trader replied (on 09/02/2022)
Thanks for your review.
Excellent Service
Customer Service
Quality
Value
No problem booking an appointment which was convenient. Good communication before arrival. Friendly yet professional Colleague who carried out the work which was done quickly but with attention to detail. Thank you.
Customer in Dorset Posted on 09/06/2022 , work completed 09/06/2022
The trader replied (on 19/07/2022)
Thank you for taking the time to give us a great review!
Excellent service all round
Customer Service
Quality
Value
From booking with the office, to completion of the work, I was very impressed with the competence, communications and professionalism of YourPlumber. The problem was diagnosed, parts available and a quote given, and the work completed to my satisfaction.
Customer in Dorset Posted on 17/06/2022 , work completed 15/06/2022
The trader replied (on 19/07/2022)
Thank you for taking the time to write us such a great review!