Endorsed by Which?

YourPlumber Limited

4.8

340 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

About us

We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.

The services we provide include:

Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates

Key features of our service

Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.

To find out more or book an appointment today, call us on 01202 230070.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Drain clearance contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
340 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Brilliant! Thank you
Customer Service
Quality
Value
Really pleased with the service!
Daisy, Dorset Posted on 02/09/2015 , work completed 02/09/2015
Excellent service
Customer Service
Quality
Value
Prompt, efficient and friendly. Same day service. Definitely recommend this company.
Christine, Dorset Posted on 24/08/2015 , work completed 24/08/2015
Prompt & professional
Customer Service
Quality
Value
Trader called to repair a small leak in the bathroom. He turned up on time & quickly identified & repaired the leak in a professional, timely & tidy manner. Overall, a very efficient service from all involved with this service.
Laura, Hampshire Posted on 04/09/2015 , work completed 04/09/2015
My Review
Customer Service
Quality
Value
Very pleased with the work undertaken.
Chris, Dorset Posted on 20/06/2016 , work completed 20/06/2016
Excellent service
Customer Service
Quality
Value
When the toilet bowl broke on the only toilet in the house, YourPlumber came to the rescue, and with the help of photos sent by email to verify the type of installation and pipework, a new toilet was supplied and fitted within 5 hours! The engineer called 20 minutes before arrival as promised and all the staff were very polite and treated me with patience and respect. The invoice was emailed to me quickly and I paid by electronic transfer.
HeatherB Posted on 06/01/2016 , work completed 06/01/2016
Brilliant job
Customer Service
Quality
Value
Excellent service and attention. Well done Matt.
Geoffrey, Dorset Posted on 11/04/2016 , work completed 11/04/2016
My Review
Customer Service
Quality
Value
Excellent in every respect from doing the job itself to tidying up
Ron, Hampshire Posted on 02/02/2016 , work completed 02/02/2016
My Review
Customer Service
Quality
Value
Prompt, first class job. Recommended.
Keith, Dorset Posted on 08/02/2016 , work completed 08/02/2016
Prompt and professional
Customer Service
Quality
Value
Very happy with service, quick and professional.
Anna, Dorset Posted on 25/01/2016 , work completed 25/01/2016
Highly recommended
Customer Service
Quality
Value
Very good work.
Penelope, Dorset Posted on 20/01/2016 , work completed 20/01/2016
Prompt and friendly service
Customer Service
Quality
Value
A radiator was moved/replaced on to a different wall in front room. I thought this was going to be difficult as floorboards were covered in hard board with many nails, but this job was tackled with ease. There were no problems and I am very pleased with all the work done, including my new radiator. I will certainly use again.
Rose Marie, Dorset Posted on 20/06/2016 , work completed 20/06/2016
My Review
Customer Service
Quality
Value
Can't fault friendly helpful would use again 10/10
Anonymous Posted on 13/05/2016 , work completed 13/05/2016
Prompt
Customer Service
Quality
Value
Third time using this company. Excellent service each time phone an plumber attended within 3hrs each time. Pleasant, professional and each visit advice given when phoning company. Highly recommend.
Gwen, Hampshire Posted on 11/07/2016 , work completed 11/07/2016
My Review
Customer Service
Quality
Value
Very helpful
Paul, Dorset Posted on 04/10/2016 , work completed 04/10/2016
Great!!
Customer Service
Quality
Value
Very Happy with service from YourPlumber. Girls in the office are very helpful and plumbers are very polite and respectful. Give them a go, you won't be disappointed!!
Joanna, Dorset Posted on 04/10/2017 , work completed 04/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/10/2017)
Thank you Joanna, we will share your comments with all of the staff.
Brilliant will use again
Customer Service
Quality
Value
Could not have had better service.
Barbara, Dorset Posted on 19/09/2018 , work completed 19/09/2018
Very very good
Customer Service
Quality
Value
Prompt attendance work very well done.
Carol, Dorset Posted on 13/01/2017 , work completed 13/01/2017
Quick response, job well done
Customer Service
Quality
Value
Small job quickly executed to a high standard. Friendly plumber, very neat and tidy.
Stephen, Dorset Posted on 06/11/2017 , work completed 06/11/2017
Good job
Customer Service
Quality
Value
The engineer was polite, informative and spoke in simple language. The fault was fixed with minimum fuss. Very happy.
Mark, Hampshire Posted on 11/07/2017 , work completed 11/07/2017
First Class Service from Start to Finish
Customer Service
Quality
Value
I cannot recommend Your Plumber enough. I have used these guys for several small jobs but on Tuesday had them out for a boiler problem, sadly the boiler was condemned (it was 33 years old!) and had to be replaced. 2 days later they were back and Drew spent the whole day fitting the new boiler. An absolute credit to the company, Drew was polite, courteous, very careful to ensure everything was covered and cleaned up as he went, cleaning up at the end after a very long day. I know how difficult it is when working in an occupied house but the service was exceptional. Thank you guys.
Customer in Hampshire Posted on 13/12/2019 , work completed 12/12/2019
Definitely would recommend Your Plumber
Customer Service
Quality
Value
Your Plumber, I could highly recommend, they were punctual, wore masks and gloves due to the virus. They did a great job of putting right the bad workmanship of another so called Gas Safe engineer, who had left us at risk from a few years ago when we had to have a new boiler installed ! The job was completed in the estimated time frame, every where was cleaned up after, so professional. The price quoted was very fair, it came in under so Dan adjusted it as some parts weren't needed. Thank you Dan and Jack.
Customer in Dorset Posted on 08/04/2020 , work completed 06/04/2020
Very prompt, professional and friendly service
Customer Service
Quality
Value
My comments relate to changing a bathroom mixer tap. Called 'Yourplumber' after I was let down by another plumber. I was impressed from the start with the way the job was handled. I was given a cost and an appointment day and time within minutes. Later, I received a call to advise that my job could be brought forward if it was convenient for me. I agreed. Plumber (Martyn) arrived complete with face mask (PPE recommended and adhered to). He was punctual, friendly, professional and had completed the job in around 30 minutes, including tidying up. Payment was made by credit card using an app. Work is guaranteed for 12 months. Perfect. 10/10
Mike in Dorset Posted on 27/04/2020 , work completed 23/04/2020
Service on 18 year old combi boiler
Customer Service
Quality
Value
Combi Boiler service booked online. Jack arrived within the original 2 hour time slot. Text received when on the way. Overshoes put on when arrived and immediately asked if there were any problems. Stayed for about 45 minutes servicing boiler keeping me informed of any problems and advising me of recommendations. Left the area clean and tidy. Gave a rough quote for replacement boiler at a later date.
Customer in Dorset Posted on 05/02/2020 , work completed 05/02/2020
Good service
Customer Service
Quality
Value
After a huge amount of rice and sweet corn had been washed down the kitchen sink it was well and truly blocked. Kevin dealt with it and the water is flowing again
Customer in Portsmouth Posted on 18/06/2020 , work completed 18/06/2020
Fast & efficient
Customer Service
Quality
Value
The job was done the next day & it was done well, without needing lots of parts to be bought. I'd use them again, definitely.
Customer in Dorset Posted on 17/11/2020 , work completed 17/11/2020