Endorsed by Which?

YourPlumber Limited

4.8

340 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

About us

We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.

The services we provide include:

Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates

Key features of our service

Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.

To find out more or book an appointment today, call us on 01202 230070.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Drain clearance contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
340 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Further remedial works
Customer Service
Quality
Value
Having already fitted a new boiler for us to replace shoddy work done by others, Your Plumbers returned to replace broken underfloor heating manifold thermostat and replace poor quality cylinder thermostats on hot water and buffer tanks. As always work done to high standard by courteous and efficient technicians. Great tradesmen supported by efficient and knowledgeable office staff. I wish I had found them when building our house!
Customer in Dorset Posted on 23/11/2020 , work completed 16/11/2020
First Class Service from YourPlumber Bournemouth
Customer Service
Quality
Value
Same day response to an emergency call out, made sure that the area was made safe and then quote given for remedial work. Engineer schedules were rearranged to accommodate early arrival of ordered spares and all the work was completed within 24 hours. All staff were professional, respectful of property, excellent at communication and the quote was spot on with no hidden extras. The engineers also checked later that evening that everything was functioning properly. I would not hesitate to recommend YourPLumber Bournemouth as they could certainly teach other Companies how to give proper Customer Service.
Customer in Buckinghamshire Posted on 24/03/2022 , work completed 22/03/2022
The trader replied (on 26/05/2022)
Thank you so much for leaving us such a great review!
Excellent service
Customer Service
Quality
Value
Found the trader polite, excellent, cleaned up after themselves and would happily recommend them to anybody. Boiler replaced and very happy with work completed
Which? Trusted Traders Consumer Posted on 06/10/2022 , work completed 16/09/2022
The trader replied (on 10/11/2023)
Thank you for your review!
Brilliant service
Customer Service
Quality
Value
Easy to book. Great customer service. Engineer on time, friendly, Covid safe and covered his shoes! Simply perfect service from start to finish.
Customer in Dorset Posted on 29/01/2021 , work completed 28/01/2021
The trader replied (on 04/06/2021)
Thanks for taking the time to give us a review!
Great company
Customer Service
Quality
Value
I found this company online and after seeing their reviews on Trustpilot and discovered they are very local to me and based in Charminster. Dan in the office talked me through different options and I chose which was best for our needs. Within 24hrs of speaking to 'YourPlumber.UK' I had my new boiler installed for a very good price! There was an option to increase the warranty to 10 years which I took and they included the first two services for free. Drew the engineer who fitted our Gloworm Boiler was extremely polite and was very careful with his surroundings and keeping everything clean and tidy. The installation has been carried out to a high standard and I will certainly be recommending this company to friends and family.
Customer in Dorset Posted on 04/02/2021 , work completed 04/02/2021
The trader replied (on 04/06/2021)
Thanks so much for the great review!
Boiler replacement
Customer Service
Quality
Value
Very positive experience from start to finish. Everyone we came into contact with at Your Plumber was very prompt and professional. Work finished on time and to a high standard.
Customer in Dorset Posted on 12/11/2021 , work completed 04/11/2021
The trader replied (on 09/02/2022)
Thanks for the great review.
Gas service
Customer Service
Quality
Value
Extremely satisfied. Work done properly and in a very proffesional manner. We will use them again and again. Thank you
Customer in Dorset Posted on 12/11/2021 , work completed 12/11/2021
The trader replied (on 09/02/2022)
Thanks for reviewing our service!
Excellent!
Customer Service
Quality
Value
Delighted to reccomend this company. Excellent service allround - courtesey, workmanship and timekeeping.
Customer in Dorset Posted on 09/05/2022 , work completed 06/05/2022
The trader replied (on 26/05/2022)
Thanks so much for taking the time to give us a review!
My Review
Customer Service
Quality
Value
Very pleased with the service that was given. Very polite men came.
Which? Trusted Traders Consumer Posted on 21/04/2015 , work completed 21/04/2015
Superb
Customer Service
Quality
Value
Excellent service. Such polite service I thought had died out, fast and efficient.
Kathleen, Dorset Posted on 06/01/2017 , work completed 06/01/2017
Fist class service
Customer Service
Quality
Value
Arrived on time, removed shoes, talked the job through with me first. Confirmed price and that extras maybe required. First class job done.
Malcolm, Dorset Posted on 10/12/2015 , work completed 10/12/2015
Good job
Customer Service
Quality
Value
Good workman, clean & tidy.
Michael David, Dorset Posted on 04/01/2016 , work completed 04/01/2016
Excellent job
Customer Service
Quality
Value
Excellent service.
Michael, Dorset Posted on 26/01/2016 , work completed 26/01/2016
Prompt & professional
Customer Service
Quality
Value
Your Plumber carried out the installation in a professional and considerate manner offering service where necessary. An excellent and neat job.
Leslie, Dorset Posted on 01/01/2016 , work completed 01/01/2016
Excellent job
Customer Service
Quality
Value
Excellent job
Alan, Dorset Posted on 17/09/2015 , work completed 17/09/2015
Brilliant job, prompt, professional and happy
Customer Service
Quality
Value
Wonderful experience, would recommend. Very friendly and excellent work. Thank you.
Josh, Dorset Posted on 11/05/2016 , work completed 11/05/2016
Professional, polite, efficient
Customer Service
Quality
Value
Very quick and efficient service, professional and polite (and tidy). What more could you ask for?
Dwayne, Dorset Posted on 20/02/2016 , work completed 20/02/2016
Brilliant job
Customer Service
Quality
Value
The plumber (Matthew) was close to his appointment time and rang me 15 minutes before hand. Very efficient workman and very pleasant young man and very professional.
Faith, Dorset Posted on 14/10/2016 , work completed 14/10/2016
Excellent service & manner
Customer Service
Quality
Value
I would have no hesitation in recommending David from YourPlumber. He provided excellent service & was extremely polite.
Deborah, Dorset Posted on 25/10/2016 , work completed 25/10/2016
Brilliant job
Customer Service
Quality
Value
Just great; diagnosed and got here quickly.
Sara J, Dorset Posted on 26/10/2016 , work completed 26/10/2016
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Dave. I find him a good worker. Friendly, reliable. Does a good job. All 3 on opp page as well.
Maureen, Dorset Posted on 15/08/2017 , work completed 15/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/09/2017)
Thank you Maureen. I will pass your very kind comments to Dave. We hope to see you again.
Did a good job
Customer Service
Quality
Value
Very pleased with the work. Has done a very good job.
June, Hampshire Posted on 03/08/2015 , work completed 03/08/2015
My Review
Customer Service
Quality
Value
Very friendly service. Excellent job. Quick to deliver service. Very pleased. Thank you.
Elizabeth, Dorset Posted on 14/09/2015 , work completed 14/09/2015
Good job, great info, very helpful.
Customer Service
Quality
Value
Very friendly, helpful, very useful info. Good job done.
Stuart, Dorset Posted on 10/07/2015 , work completed 10/07/2015
Very efficient service
Customer Service
Quality
Value
Great service. Did an extra job for me whilst here. Very pleased.
Neil, Dorset Posted on 01/09/2015 , work completed 01/09/2015