/
Find a trader
Endorsed by Which?

YourPlumber Limited

4.8

340 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Jul 2020

About

About us

We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.

The services we provide include:

Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates

Key features of our service

Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.

To find out more or book an appointment today, call us on 01202 230070.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

  • Drain clearance contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
340 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 99% of customers
Sort by
Over charging and wasting time on the job
Customer Service
Quality
Value
I saw the company online because I needed a plumber urgently and felt that they were reputable. However, my experience has been poor. The plumber that came just wasted time changing the waste hole and they ended up charging us for an hour and a half. The annoying thing is that the second job that was suppose to have been done was left undone. As a disabled person, I felt that they were taking advantage of my vulnerability and the fact that I couldn't stay with the plumber during the whole time. I just trusted that they will do the right thing. I am totally disappointed and I even called the office to explain and the lady that I spoke to had no empathy at all and said the plumber is right. I will not recommend them to any person.
Ade in Dorset Posted on 24/08/2022 , work completed 18/08/2022
Boiler check, filter clean & radiators checked
Customer Service
Quality
Value
I had a combo boiler service done on my Glo worm boiler. I also agreed to have the filter cleaned if it needed it and to check my radiators were working properly. When I booked I hadn’t realised that checking the radiators would cost me £39.50 with VAT. It is when I got the Invoice that it was listed separately to the bill. It was £32.92 then VAT had to go on top at £39.50. The plumber that checked the boiler went around the bungalow very quickly to check the radiators certainly NOT worth the amount I have paid. I also told the plumber some confidential information which has now appeared in black & white on the bill for all to see. I rang up the company on getting the bill to be faced with an aggressive mannered man. I was not happy with the bill but I have paid it in FULL. So be clear before you book how much you are going to be charged for their service. I feel I have overpaid for this service and will not be using them again.
Barbara in Dorset Posted on 04/02/2022 , work completed 03/02/2022
The trader replied (on 09/02/2022)
Barbara booked a boiler service and asked if we could repair some faulty radiators during the same visit. We explained that a standard boiler service doesn’t cover repairing radiators, but we could extend the appointment to allow extra time to do it in the same visit. We explained that there would be an additional charge of £39.50 incl. VAT and Barbara confirmed that she was happy with this and asked us to confirm the booking. We've provided the call recording to Barbara to confirm this conversation. We also sent a booking confirmation by email which itemised the charges in writing before we attended. After servicing the boiler we repaired two faulty radiators that weren’t heating up, without needing to replace any parts, and checked over the whole system for the customer to ensure it all worked correctly. We are satisfied that we provided the service we quoted for. As a team we work very hard to provide the excellent service that has earned us such a good rating and so many five star reviews. We always welcome customer feedback so that we can continually improve our service.
Fast and efficient
Customer Service
Quality
Value
Sourced and fixed mains water leak in the kitchen.
Richard, Dorset Posted on 05/10/2015 , work completed 05/10/2015
Recommended
Reasonable Job
Customer Service
Quality
Value
Job was what I expected, although I was quoted £105 I was charged £120 both prices I found very steep. These prices also included a discount for over 65's therefore would have been even more otherwise.
Denise, Dorset Posted on 01/09/2017 , work completed 01/09/2017
Recommended
Good but expensive
Customer Service
Quality
Value
YPB responded quickly to replace valve head/valve. Office person said they do a lot of those jobs. Diagnosed as probably valve head (Drayton MA1) and gave price of £259 to replace. £120 labour and £139 for part = very expensive considering retail cost of part about 50% of this. Good quick response; good quality work for (simple) task.
John, Dorset Posted on 07/10/2015 , work completed 07/10/2015
Recommended
My Review
Customer Service
Quality
Value
Good job done
Peter, Hampshire Posted on 20/07/2015 , work completed 20/07/2015
Recommended
Prompt & professional
Customer Service
Quality
Value
From the time of the first phone to when job finished was three hours, which was very good. The job was to clean one tap in bathroom and a new tap in kitchen. The price contained a reduction for OAP
David, Dorset Posted on 19/01/2016 , work completed 19/01/2016
Recommended
Good job
Customer Service
Quality
Value
Problem with hot water sorted out quickly, professionally and with all aspects being discussed prior to work starting. Would use again. Thanks.
John, Dorset Posted on 25/06/2015 , work completed 25/06/2015
Recommended
Prompt and Efficient
Customer Service
Quality
Value
Plumber was knowledgeable and efficient and found the source promptly
Lena, Dorset Posted on 20/10/2015 , work completed 20/10/2015
Recommended
Prompt and professional
Customer Service
Quality
Value
The company and plumber both contacted me to confirm the appointment. The fault was thoroughly investigated. The remedial work was explained easily and comprehensively. The fixed price approach was welcome. The remedial work was done with consideration to existing structures. The replacement parts were new and fitted professionally. The work was explained clearly. The plumber was friendly and polite and tided up after himself.
Ian, Dorset Posted on 16/02/2016 , work completed 16/02/2016
Recommended
Good job
Customer Service
Quality
Value
Good job.
S, Dorset Posted on 09/05/2016 , work completed 09/05/2016
Recommended
Professional
Customer Service
Quality
Value
Friendly, efficient plumber, explained every question I asked in detail. Will use again.
Sean, Dorset Posted on 12/01/2016 , work completed 12/01/2016
Recommended
Good job
Customer Service
Quality
Value
Turned up when expected. Carried out job to our satisfaction. Very efficient.
David, Dorset Posted on 13/04/2016 , work completed 13/04/2016
Recommended
Good job.
Customer Service
Quality
Value
Quick and easy. Super job.
Jackie, Dorset Posted on 24/05/2016 , work completed 24/05/2016
Recommended
Prompt & professional
Customer Service
Quality
Value
Satisfaction with the job.
Lilian, Hampshire Posted on 28/09/2017 , work completed 28/09/2017
Recommended
Very Good Job
Customer Service
Quality
Value
Very good and tidy worker. A difficult job done very well.
Janet, Dorset Posted on 30/09/2015 , work completed 30/09/2015
Recommended
Prompt - same day response.
Customer Service
Quality
Value
Very good service, fixed toilet flush on same day I telephoned. Agreed price up front before he did the work.
Carolyn, Dorset Posted on 03/03/2016 , work completed 03/03/2016
Recommended
My Review
Customer Service
Quality
Value
Excellent job
John, Dorset Posted on 08/05/2015 , work completed 08/05/2015
Recommended
Prompt and helpful in explaining job.
Customer Service
Quality
Value
Having had non-good service from other plumbers, good to find better service, and helpful explanations of installed plumbing which we found in the house and had no understanding of it. Also polite.
Joan, Hampshire Posted on 17/07/2015 , work completed 17/07/2015
Recommended
Knowledgeable and helpful service
Customer Service
Quality
Value
Helpful customer service, knowledge and friendly service, carried out quickly and efficiently by Jack.
Customer in Dorset Posted on 04/12/2019 , work completed 04/12/2019
Recommended
Met all my expectations, wonderful
Customer Service
Quality
Value
Arrived early, done all my plumbing jobs, was helpful and because we are OAPS answered all our questions and put our minds at rest. Very, very impressed with "Paul, YourPlumner".
Robert, Hampshire Posted on 03/08/2015 , work completed 03/08/2015
Recommended
My Review
Customer Service
Quality
Value
Good job, very prompt
Amy, Dorset Posted on 26/01/2016 , work completed 26/01/2016
Recommended
Extremely good.
Customer Service
Quality
Value
Matthew was very friendly and polite. He explained the problem and I have confidence that it will be a good job.
Pamela, Dorset Posted on 13/11/2015 , work completed 13/11/2015
Recommended
My Review
Customer Service
Quality
Value
Good quick efficient
Roland, Dorset Posted on 22/09/2015 , work completed 22/09/2015
Recommended
My Review
Customer Service
Quality
Value
Repair identified immediately & rectified swiftly. Thanks.
Christine, Dorset Posted on 18/02/2016 , work completed 18/02/2016
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.