ZEN Windows & Conservatories

I had high hopes of Zen Window, an established and local family run business, having been recommended them by a friend. But they more than exceeded my expectations. The helpful, professional and personal service was exceptional from the first point of contact until the completion of the installation of 4 high spec quality windows in two rooms. The fitters were diligent throughout the two days it took to complete the job, and left the window surrounds in a spotless condition with no need for any reparation work. In addition they arranged the installation and, with no delays, the removal of the scaffolding. Massive thanks from a delighted customer!

This is the second time we have engaged Zen to undertake work for us, again they were very professional throughout the entire process. This time Zen replaced the house guttering, facia boards and soffits front and back and four rear windows, conservatory windows, doors and roof. The build was finished in good time and to the highest standards. Andy and Archie were on site for nearly four weeks and were unfailingly courteous, helpful and their workmanship was first class. We are really pleased with the results and highly recommend Zen Windows.

We asked Zen Windows to quote for replacement double glazed windows mainly due to the many good reviews we read here and our own experience reflected this. The quotation process was straightforward, the format of each window finely detailed and the contract clearly laid out. Our nitpicky queries were patiently dealt with. From the quotation visit to completion of the work, everyone arrived when they said they would, with regular updates on progress. We are very pleased with the quality of the installation and the windows themselves and the house was always left clean and tidy. Zen don’t have a showroom so we were very dependent on the information they provided verbally and online which isn’t something I would choose to do, I didn’t ask if there were any opportunities to view their work. My only concern related to making payment. Zen prefer payment by bank transfer and although payment can be made by credit card, payment of anything other than the deposit incurs a charge (clearly shown in the contact). I would prefer a more secure way to make the final payment

Zen fitted our windows in February 2021, they were great. Polite, professional and had great communication from start to finish. The price was very competitive for good quality. They arrived when they said they would and completed on time, leaving the place tidy when finished. But the real plus was in the support after the installation. We only had a small issue with one of the windows not opening. But when the manufacturer was going to make us wait for 5 weeks for the repair, Paul came quickly and was able to identify and sort the issue within 1 hour. I highly recommend Zen windows, they are very easy to work with and, as I have found, very reliable and trustworthy.

Paul did a fantastic job replacing the broken window. He replied promptly to the quote request and came out to look over what needed to be done prior to doing the work. The new window looks great and Paul took away all the waste material and left the area of work very clean.

Replaced all windows and a french door. Zen fitted in the job early to enable me to have other booked work carried out. Paul (owner) kept in regular communication and was always extremely polite and helpful. The fitters arrived on time and were friendly, very helpful and courteous. Nothing was too much trouble and they helped replace curtains, blinds etc. I would highly recommend Zen. They’re lovely to deal with.

Paul and the team at Zen windows did a great good. We are very pleased with the windows / doors and the fitting. Great communication with Paul and tidy working which is always pleasure. The window and door quality they fit is excellent and I would not hesitate to recommend them. A good small business which take pride in their work and customers. Thanks for a great job.

Five windows of different shapes and sizes fitted to 1930's semi. Great people, great job. Highly recommended.