ZEN Windows & Conservatories

We asked Zen Windows to quote for replacement double glazed windows mainly due to the many good reviews we read here and our own experience reflected this. The quotation process was straightforward, the format of each window finely detailed and the contract clearly laid out. Our nitpicky queries were patiently dealt with. From the quotation visit to completion of the work, everyone arrived when they said they would, with regular updates on progress. We are very pleased with the quality of the installation and the windows themselves and the house was always left clean and tidy. Zen don’t have a showroom so we were very dependent on the information they provided verbally and online which isn’t something I would choose to do, I didn’t ask if there were any opportunities to view their work. My only concern related to making payment. Zen prefer payment by bank transfer and although payment can be made by credit card, payment of anything other than the deposit incurs a charge (clearly shown in the contact). I would prefer a more secure way to make the final payment

Zen fitted our windows in February 2021, they were great. Polite, professional and had great communication from start to finish. The price was very competitive for good quality. They arrived when they said they would and completed on time, leaving the place tidy when finished. But the real plus was in the support after the installation. We only had a small issue with one of the windows not opening. But when the manufacturer was going to make us wait for 5 weeks for the repair, Paul came quickly and was able to identify and sort the issue within 1 hour. I highly recommend Zen windows, they are very easy to work with and, as I have found, very reliable and trustworthy.

Paul did a fantastic job replacing the broken window. He replied promptly to the quote request and came out to look over what needed to be done prior to doing the work. The new window looks great and Paul took away all the waste material and left the area of work very clean.

Replaced all windows and a french door. Zen fitted in the job early to enable me to have other booked work carried out. Paul (owner) kept in regular communication and was always extremely polite and helpful. The fitters arrived on time and were friendly, very helpful and courteous. Nothing was too much trouble and they helped replace curtains, blinds etc. I would highly recommend Zen. They’re lovely to deal with.

Paul and the team at Zen windows did a great good. We are very pleased with the windows / doors and the fitting. Great communication with Paul and tidy working which is always pleasure. The window and door quality they fit is excellent and I would not hesitate to recommend them. A good small business which take pride in their work and customers. Thanks for a great job.

Five windows of different shapes and sizes fitted to 1930's semi. Great people, great job. Highly recommended.

I had 5 double glazed windows installed. Paul visited my house and did a quick survey for the quote. During the visit he answered all my questions and advised where necessary, at no stage did he try to "sell" anything, he just measured, advised and left, it was all done in about 30 minutes. His quote was roughly in line with 2 previous quotes I had received so the only decision I needed to make was which one? Paul won the contract for the following reasons: 1. As described in the first paragraph 2. Paul came across as a very personable person, easy to talk to, very polite and not all "pushy". All the work was done very efficiently and completed in two days. While he was in my home he was polite, quiet and just got on with the job in a very professional manner. The work was done to a very high standard and the work area was always cleaned up after each stage. I am very pleased with my new windows and as a result I have invited him back price up replacement French doors and a back door. I can happily recommend Zen windows and I feel confident you will be pleased with any work they do.

Excellent customer service from start to finish. I've never known such clean and tidy workman, really impressed with the finished product. Paul was very flexibly and managed to work a tight deadline. Would definitely recommend them and use them again.

From start to finish Paul was efficient, timely and polite. He also provided the lowest quote. The work was completed in less than a day, to a high standard and the house was left spotless. Paul's colleague was also happy to help me with some issues with my existing windows. Highly recommended.

This was always going to be a challenging job , very large patio doors on a first floor balcony with the only access for materials being over the balcony railings above a sloping drive . The job was completed on time for a competitive price by a friendly professional team who were very clean and tidy . No hard sell approach just a desire to provide what we asked for and a couple of handy tips in the decision making process . Thank you ZEN we will be recommending you to others .

Rapid replies to email, good quotation, came when they said they would and installed my doors on schedule. No problems at all. Recommended

Acoustic and standard double glazing fitted to front & rear of 1950's property. Paul was extremely helpful from the outset. The installation team were also very good and we have been very impressed with the service from Zen Windows. Would recommend without hesitation.