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Trusted Traders

1st Call 24-7 Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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7 Reviews


After 15 years experience within the construction industry, 1st Call 24/7 Ltd was established in 2005, and has since enjoyed continued success and rapid growth, expanding our range of services year after year.

At 1st Call 24/7 Ltd it is important to us that our customers are happy and receive the best possible service, with value for money. Our prompt, reliable, friendly service will guarantee we stay ahead of the competition and will ensure our valued customers continue to spread the word throughout their families, friends and neighbours.

We pride ourselves on the service we provide which is why a large percentage of our customers are from repeat business, or satisfied customers supplying excellent first hand references.

We cover all plumbing needs, heating, property renovations, appliance servicing & safety as well as supplying & fitting kitchens.

We are proud to be working with letting agents and holiday rentals on the maintenance and improvements of their properties.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler servicing
    • Boiler installation
  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
  • Property refurbishment contractors

  • Fencing

  • More Services

    • boiler repairs
    • heating repairs
    • garage conversions
    • extensions

Customer reviews

Reviews summary

7 reviews
Customer Service
Sort by
Customer Service
This organisation can be recommended on a number of counts but first and foremost for us was the ability to listen and communicate. One sensed that there was both a genuine interest in the customer and to undertake often complex work to acceptable standards. Our new bathroom has been described as 'gorgeous!' The employees at 1st Call are frequently pleasant to engage with and the team as a whole are able to act in an integrated way. In particular there is a willingness to focus on fine details and points of concern and also to follow up on these all of which creates some sense of confidence. One probably pays a touch more for what is on offer but that could be money well spent. Perhaps most of all in our experience is that the staff are accessible on all levels; we would certainly recommend talking to the Director who demonstrates a real grasp of options and solutions.
Power shower
Customer Service
1st Call installed a walk in shower in our bathroom. The standard of work was 1st class. One minor complaint was dealt with within hours. As before their lads were always cheerful & helpful.
Robert, Worcestershire16/10/2018
Bathroom Transformed
Customer Service
From the time that Simon came to do the survey to when the Team left, they have completely transformed our bathroom. The Team consisting of Wayne, Lee and Ryan arrived on time, were very polite, tidy and hard working and have used only top quality accessories and fittings. We are extremely pleased with the end result and would have no hesitation in recommending this company if you want a first class job at very reasonable rates.
Mr & Mrs W04/10/2018
The trader replied (on 05/10/2018)
Many thanks for your positive comments - it was a pleasure to work with you and we are so pleased to hear that you're loving your new bathroom just as we hoped you would. We have passed on your feedback to the team and thank you for any future recommendations too.
Mira EV bar shower
Customer Service
As recommended by Which? Trusted Traders I contacted this company and after a full survey by Simon their director realised that, having had a new boiler installed, my thirty year old Mira 415 shower needed replacing - which is what was carried out within the week. First contact on the desk was polite, efficient and pleasant; the fitter who arrived - Ryan - was on time and utterly professional both in his manner and in executing the installation and removing the old unit. He tidied up after himself and I was thoroughly impressed both with his work and the ethos of the company overall. I have no hesitation in endorsing the work that this company can do. In short a good company to work with.
The trader replied (on 05/10/2018)
Thank you very much for your feedback and we are pleased to hear that you were happy with our service from start to finish - we aim to please and excel!
Great team
Customer Service
Simon and his team are always cheerful, clean working and leave the place tidy as possible at the end of each day. Simon discusses any problems and their possible solutions before proceeding further.
Dave, Worcester09/08/2016
The trader replied (on 24/08/2016)
Thank you for the review Dave, it was a pleasure to work on your property and we're pleased to hear you were happy with our services.
Very happy
Customer Service
I used them for various plumbing, boiler repairs and maintenance works and have always been very happy with the work thats been done. I have already recommended them.
Chris, Worcester12/02/2016
The trader replied (on 24/08/2016)
We very much appreciate the feedback Chris and also for your onward recommendations too.
Speedy and efficient response
Customer Service
1st Call 24-7 have completed various jobs for my home, including urgent plumbing work, finding and replacing a leaking pipe and replacing an old toilet cistern. I was happy with his work and would recommend him to others.
Which? Trusted Traders Consumer12/01/2016
The trader replied (on 24/08/2016)
Thank you for the feedback and we're glad we were able to help in an emergency as well. Onward recommendations are always much appreciated.