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1st Call Gas Services Limited

5.0

228 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • More Services

    • commercial services
    • commercial repairs

Customer reviews

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5.0
228 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Service
Customer Service
Quality
Value
We have had a problem with our boiler for several months. Having previously had two different plumbers out to it they could not diagnose the problem. 1st Call Gas were recommended to us and came out. They immediately knew what our issue was and fitted a new part. Our boiler is now working perfectly and we felt the charge was very reasonable.
Customer in South Yorkshire Posted on 20/11/2024 , work completed 18/11/2024
The trader replied (on 27/11/2024)
We always love it when someone has recommended us personally, the proof is in the pudding as it were. Thank you ever so much for your lovely review and feedback, we were pleased to be able to get you up and running.
Good service and helpful
Customer Service
Quality
Value
I’ve struggled to find any engineers that deal with Dimplex . 1st call came out as arranged , Richard was helpful offering advice on the best solution for the property . A date and time were planned for installation, the engineer arrived at the exact time and installation took a day. There was no mess or any inconvenience. I did struggle with programming and after an email, Richard came straight out and explained how to change the program setting. I never leave reviews but wouldn’t hesitate to recommend their service
Customer in South Yorkshire Posted on 18/11/2024 , work completed 29/10/2024
The trader replied (on 27/11/2024)
Many thanks for your 5 star review and also for mentioning the engineer that attended, we have passed on your comments.
Great professional and friendly company
Customer Service
Quality
Value
We mounted a new radiator ourselves and needed someone to plumb it in, including chasing the pipe around the room below the skirting board level. After enquiring, they visited to provide a quote within a couple of days, and then after accepting the job, they were flexible about when we wanted the work carried out. The work carried out was done super tidy, we were really impressed with how the engineer carried out the work throughout the day. Would definitely recommend, and will be coming back for any and all future plumbing needs.
Customer in South Yorkshire Posted on 14/11/2024 , work completed 11/11/2024
The trader replied (on 27/11/2024)
Thank you for your 5 star review, we were very pleased to be able to do the work you wanted and we look forward to hearing from you again.
Super Team
Customer Service
Quality
Value
I use 1st Call Gas Services every year to service my boiler and they are excellent. From my initial call to arrange their visit to receiving my receipt and technical documents everything is straightforward. It couldn’t be simpler. The guys are all polite and professional and make sure that I’m happy with everything before they leave. I wouldn’t dream of using any other company.
Customer in Derbyshire Posted on 14/11/2024 , work completed 12/11/2024
The trader replied (on 27/11/2024)
Thank you for your review, we are really pleased that you are happy with our work and our communication and would like to thank you for your custom over the years.
Delighted . great service .
Customer Service
Quality
Value
Came at agreed time , knowledgable and thorough when appraising my system . Was friendly, professional and tidy. Installed a new radiator - made a lovely job even though the radiator I bought wasn't the right width for the existing pipework. Also resolved long standing issues with isolator valves which had been fixed ( but not fixed ) already. Reasonable bill for good work . So happy that everything works . I am a new customer and I will be booking my next service with you. Thank you.
Customer in South Yorkshire Posted on 31/10/2024 , work completed 30/10/2024
The trader replied (on 27/11/2024)
Thank you for your lovely feedback, we are looking forward to booking you back in should you need us again..
Heating programmer replacemeny
Customer Service
Quality
Value
My heating programmer wasn’t working and 1st Call Gas came to replace it a couple of days after I reported the problem. The engineer brought 2 programmers and gave me advice as to the best one. It was fitted quickly and he set it for me.
(your username) Posted on 24/10/2024 , work completed 23/10/2024
The trader replied (on 05/11/2024)
Thank you for your review, we very much appreciate the feedback.
Sorting out leak under kitchen sink
Customer Service
Quality
Value
Very able in that they found the source of the leak speedily. Gave advice but asked my opinion on way to manage it. Went to a local plumbing supply agency to get the parts needed. Included me again in the decision making by sending me photos from the shop. Fitted new taps efficiently Left everywhere clean and tidy.
Customer in South Yorkshire Posted on 23/10/2024 , work completed 22/10/2024
The trader replied (on 24/10/2024)
Thank you ever so much for your 5 star review, we have an idea which engineer you are talking about and will pass on your comments.
Boiler service
Customer Service
Quality
Value
The engineer phoned to give an exact arrival time Very courteous & polite Serviced the boiler efficiently & cleaned site & left Would highly recommend this company Paid by card machine & results emailed asap
Customer in South Yorkshire Posted on 12/10/2024 , work completed 03/10/2024
The trader replied (on 16/10/2024)
Many thanks for your 5 star review, we love to hear customer feedback.
1st Call Gas
Customer Service
Quality
Value
Originally fitted the boiler a year ago and returned to service the boiler. They are very pleasant and efficient and left no mess. The engineer explained everything well. I would wholeheartdly recommend this company to supply and fit a boiler
Customer in Derbyshire Posted on 10/10/2024 , work completed 04/10/2024
The trader replied (on 16/10/2024)
Thank you for your 5 star review, we do appreciate them and let our engineers know.
Boiler First Service
Customer Service
Quality
Value
I had a first year service check on my boiler. This took approximately 15 minutes to complete, and l was made aware of the service cost prior to booking the job. The service engineer was named Jordan, he was a very pleasant, respectful and friendly young man. He explained what the service consisted of, completed the record book and advised me what my following annual service will involve and gave an approximate cost.
Customer in West Midlands Posted on 09/10/2024 , work completed 09/10/2024