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1st Call Gas Services Limited

5.0

242 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • Renewable energy

  • Electricians

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
242 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler check
The gentleman that came was efficient and did a thorough job. He cleaned after himself. He was very polite and very reasonable.
Customer in South Yorkshire Posted on 29/11/2024 (Reviewer did not use service)
The trader replied (on 22/01/2025)
Many thanks for your review, will pass on your feedback to the team. Thanks
Boiler Service
Customer Service
Quality
Value
Work was carried out efficiently and respectful of property. Service engineer was very friendly and helpful. He arrived earlier than expected but rang first to ensure that was okay - first class service from a first class company.
Customer in South Yorkshire Posted on 29/11/2024 , work completed 29/11/2023
The trader replied (on 22/01/2025)
Many thanks for your review, we have passed on your comments to the team. Thanks
Great work
Customer Service
Quality
Value
Fantastic job completed in a very expert and professional manner, all old units cleared and left perfect !!! Well done.
Customer in South Yorkshire Posted on 22/11/2024 , work completed 19/11/2024
The trader replied (on 27/11/2024)
Thank you for your 5 star review, we do pride ourselves on our manner and its great to hear feedback about our engineers that are the face of our comapny.
Annual Service to Bouler
Customer Service
Quality
Value
Super efficient engineer. Rang ahead of time and arrived exactly on time. Very friendly, very professional and gave me some good tips for setting the thermostat. Very polite and very respectful of our home. Cant recommend enough will definitely use again!
Customer in Tyne and Wear Posted on 20/11/2024 , work completed 18/11/2024
The trader replied (on 27/11/2024)
Thank you so much for your review, our engineers sometimes have to travel a long way to do their work so its great to hear that they were on time and acted professinally.
Excellent Service
Customer Service
Quality
Value
We have had a problem with our boiler for several months. Having previously had two different plumbers out to it they could not diagnose the problem. 1st Call Gas were recommended to us and came out. They immediately knew what our issue was and fitted a new part. Our boiler is now working perfectly and we felt the charge was very reasonable.
Customer in South Yorkshire Posted on 20/11/2024 , work completed 18/11/2024
The trader replied (on 27/11/2024)
We always love it when someone has recommended us personally, the proof is in the pudding as it were. Thank you ever so much for your lovely review and feedback, we were pleased to be able to get you up and running.
Good service and helpful
Customer Service
Quality
Value
I’ve struggled to find any engineers that deal with Dimplex . 1st call came out as arranged , Richard was helpful offering advice on the best solution for the property . A date and time were planned for installation, the engineer arrived at the exact time and installation took a day. There was no mess or any inconvenience. I did struggle with programming and after an email, Richard came straight out and explained how to change the program setting. I never leave reviews but wouldn’t hesitate to recommend their service
Customer in South Yorkshire Posted on 18/11/2024 , work completed 29/10/2024
The trader replied (on 27/11/2024)
Many thanks for your 5 star review and also for mentioning the engineer that attended, we have passed on your comments.
Great professional and friendly company
Customer Service
Quality
Value
We mounted a new radiator ourselves and needed someone to plumb it in, including chasing the pipe around the room below the skirting board level. After enquiring, they visited to provide a quote within a couple of days, and then after accepting the job, they were flexible about when we wanted the work carried out. The work carried out was done super tidy, we were really impressed with how the engineer carried out the work throughout the day. Would definitely recommend, and will be coming back for any and all future plumbing needs.
Customer in South Yorkshire Posted on 14/11/2024 , work completed 11/11/2024
The trader replied (on 27/11/2024)
Thank you for your 5 star review, we were very pleased to be able to do the work you wanted and we look forward to hearing from you again.
Super Team
Customer Service
Quality
Value
I use 1st Call Gas Services every year to service my boiler and they are excellent. From my initial call to arrange their visit to receiving my receipt and technical documents everything is straightforward. It couldn’t be simpler. The guys are all polite and professional and make sure that I’m happy with everything before they leave. I wouldn’t dream of using any other company.
Customer in Derbyshire Posted on 14/11/2024 , work completed 12/11/2024
The trader replied (on 27/11/2024)
Thank you for your review, we are really pleased that you are happy with our work and our communication and would like to thank you for your custom over the years.
Delighted . great service .
Customer Service
Quality
Value
Came at agreed time , knowledgable and thorough when appraising my system . Was friendly, professional and tidy. Installed a new radiator - made a lovely job even though the radiator I bought wasn't the right width for the existing pipework. Also resolved long standing issues with isolator valves which had been fixed ( but not fixed ) already. Reasonable bill for good work . So happy that everything works . I am a new customer and I will be booking my next service with you. Thank you.
Customer in South Yorkshire Posted on 31/10/2024 , work completed 30/10/2024
The trader replied (on 27/11/2024)
Thank you for your lovely feedback, we are looking forward to booking you back in should you need us again..
Heating programmer replacemeny
Customer Service
Quality
Value
My heating programmer wasn’t working and 1st Call Gas came to replace it a couple of days after I reported the problem. The engineer brought 2 programmers and gave me advice as to the best one. It was fitted quickly and he set it for me.
(your username) Posted on 24/10/2024 , work completed 23/10/2024
The trader replied (on 05/11/2024)
Thank you for your review, we very much appreciate the feedback.